Brandon michel E.
Anyone can set up a auto dealership and have it operational and effective in a week.
Ease of use, and with out a doubt when it doubts call the customer rep. I have been Consulting for the Sports Car Group and suffered major set back with what I wanted to be the heart of the operation, a full spectrum lender, and as I was just at my point of turning negative which is a but rare for ME. Sunshine came through in the form of the rep who didn't allow to me harp but do what I knew to do and that looked past to see what was still there. She found me 5 sub prime and 4 prime options to offset my loss. I am grateful for her, she may never know how much that small act of kindness resignated with me.
The Customer experience isn't shared accross all Westlakes Products and Services. I wish preferred lender didn't auto submit.
Gary S. Branche: Automotive Mitarbeiteranzahl: 11-50 Mitarbeiter
I would like to say I’m very impressed with the continual updates and improvements The Team at Dealer Center continues to make, regularly. It’s like owning an Apple computer and getting updates every 45 to 60 days.
In an industry that’s notorious for creating software and promising to make improvements ONE DAY... Dealer Center is a breath of fresh air.
A tech company creating Automotive Software solutions. The updates and improvements are continual. Their motto is certainly to be the best, which means we must get better every day. Never static, never stuck, never the same old same old... I’m a believer.
Easy to use, intuitive in fact. Everything you need and more. Cannot beat the value.
All in one solutions for Independent dealers of all sizes.
Nothing negative to say. Nothing else to say about the CONS ......
David F. Branche: Automotive Mitarbeiteranzahl: 2-10 Mitarbeiter
Love hate relationship. Mostly everything works but if it doesn't, support is a nightmare.
I have used numerous CRM tools in the automotive field. This is by far the easiest to use and manage. Inventory tool in exceptional. I would expect to pay triple what we do.
Mobile app is not as robust as I would like. Email and text message blast is non functional and the support team is mostly overseas. No accountability when things go wrong.
Adrian R. Branche: Automotive Mitarbeiteranzahl: 2-10 Mitarbeiter
Overall, I've used DealerCenter for over a year & it's been a helpful tool.
I like the ability to create campaigns, the fully integrated mobile app that helps me scan customers directly into the system & the email/text templates.
Nothing really comes to mind about what I like least
Donnie B. Branche: Automotive Mitarbeiteranzahl: 2-10 Mitarbeiter
My overall experience has been good. I am always met with a polite knowledgeable rep that is willing to help. Issues that have not been resolved recently are Multiple Website issues, ValueAds, and Mobile App
The convenience of everything being in one place
Limitations on Police Book, Mobile App Auction issues, Some issues with fees. email and text with customers the inability to jump,p between mobile and desktop in real-time is problem