GoToWebinar


GoToWebinar Logo

 

1275 Bewertungen (4,5/5)
 
GoToWebinar ist ein Webinar- und Webcast-Tool, das Unternehmen aller Größenordnungen bei der Verwaltung von Online-Konferenzen und der Interaktion mit Kunden unterstützen soll. Die Plattform ermöglicht es Fachleuten, Leads zu generieren, das Team zu schulen, Kunden anzuwerben oder Mitarbeitende zu informieren. GoToWebinar bietet Planungs-, Engagement- und Veröffentlichungsfunktionen, die Organisationen bei der Durchführung von Großveranstaltungen unterstützen. Die Software hat eine Vielzahl von Funktionen wie nutzerdefinierte Registrierungsseiten, Veranstaltungsmanagement, Webinar-Vorlagen, Video-Sharing, Umfragen, Zielgruppenmanagement und vieles mehr. Darüber hinaus verfügt es über White-Label-Funktionen, mit denen die Nutzer das Webinar-Material mit eigenen Logos, Bildern und Farben personalisieren können, um eine Markenidentität zu schaffen. GoToWebinar ermöglicht es Managenden, durch Analysen und Berichterstattung einen Einblick in die Leistung von Webinaren, Teilnehmenden, Trendthemen, Antworten auf Fragen und vieles mehr zu erhalten. Die Lösung ist im Rahmen eines Monats-/Jahresabonnements verfügbar und der Support wird per Telefon sowie über FAQs und andere Online-Ressourcen bereitgestellt.
 

GoToWebinar - GoToWebinar presentation editor
 
  • GoToWebinar - GoToWebinar presentation editor
    GoToWebinar presentation editor
  • GoToWebinar - GoToWebinar product manager
    GoToWebinar product manager
  • GoToWebinar - GoToWebinar webinar designer and scheduler
    GoToWebinar webinar designer and scheduler
  • GoToWebinar - GoToWebinar dashboard
    GoToWebinar dashboard
Unterstützte Betriebssysteme:
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Webbrowser (OS-agnostisch), Windows 2000, Window 8, Windows 10

1275 Bewertungen über GoToWebinar

 

Yogendra G. Branche: Informationstechnologie & -dienste Anzahl der Mitarbeiter:  201-500 Mitarbeiter Mitarbeiteranzahl:  201-500 Mitarbeiter

9.9.2019

9.9.2019

Quelle der Bewertung: Capterra

Very good software for hosting Webinars or Presentations for larger audiance

Übersetzen auf: Deutsch
Bedienkomfort

 

Funktionalität

 

Produktqualität

 

Preis-Leistungs-Verhältnis

 

Kundenbetreuung

 

Bedienkomfort
Bedienkomfort
Funktionalität
Funktionalität
Preis-Leistungs-Verhältnis
Wert
Kundenbetreuung

This is a great software even for large organizations. We all love it.

Vorteile

1. Our company uses GotoWebinar for hosting quarterly update calls and all hands meetings
2. It is a slick application that has useful features such as muting or unmuting all or few.
3. Attendees can virtually raise hands in the app by pressing a button when they are muted by organizer and when they want to speak.
4. Users can send private messages to one another or can send group messages or broadcast messages to everyone.
5. It has screen sharing and Video camera option too.
6. It has lot of toll free and local numbers from almost all of the countries to dial in
7. Phone app is equally great to dial in and has a calling ability as well.
8. No need of hosting this software in local premises. It is available as a software service.

Nachteile

I have no complaints about this software.

Charlotte G. Branche: Personalbeschaffung & -besetzung Anzahl der Mitarbeiter:  10.000+ Mitarbeiter Mitarbeiteranzahl:  10.000+ Mitarbeiter

21.2.2020

21.2.2020

Quelle der Bewertung: Capterra

Perfect Solution for Collaboration on and off network

Übersetzen auf: Deutsch
Bedienkomfort

 

Funktionalität

 

Produktqualität

 

Bedienkomfort
Bedienkomfort
Funktionalität
Funktionalität

Overall this tool allows us to reach a greater audience with ease and we have had a lot of success with people logging in from home or at the office to tune in. I like the ease of use and the results we have had!

Vorteile

I think that the ability to use GoToWebinar both on and off network is great because we host weekly training sessions across the nation for people at home or at various companies. We haven't had any connection issues and the interface is intuitive and user friendly. Pulling reports on attendees or viewing how many people are registered are a breeze with the option to pull .csv or .xls. You can easily share screen, see the attendee view, add in polls, chat function for questions, etc. I like that all webinars are recorded and you can share them out afterwards. The ability to schedule/change/cancel reoccurring webinars is nice too! Easy to figure out without a user guide which is a plus!

Nachteile

When you pull reports for for attendees you aren't able to pull by parameters, it is just a set report. For example, we have a recorded webinar that we send out to people and weekly I need to view for new applicants - I would like to pull the report based on specific dates but I can only pull the report as is (a giant list of everyone that has ever viewed the webinar). For my purposes its only a minor inconvenience but more capability in this area could provide more insights.

Janice L. Branche: Computer-Software Anzahl der Mitarbeiter:  51-200 Mitarbeiter Mitarbeiteranzahl:  51-200 Mitarbeiter

20.11.2020

20.11.2020

Quelle der Bewertung: Capterra

From a set up and integrations side, it's great

Übersetzen auf: Deutsch
Bedienkomfort

 

Funktionalität

 

Produktqualität

 

Bedienkomfort
Bedienkomfort
Funktionalität
Funktionalität
Vorteile

Main reason why we use GTW is that it integrates with Hubspot. This is probably the best webinar integration that is compatible with Hubspot. We're able to report on registrants, attendees, as well as use forms to push contacts to GTW. It also has more robust webinar features compared to Zoom webinars.

Nachteile

We just implemented GTW a month ago, and I work more on the set up/digital marketing side, so I haven't tuned into a webinar just yet, but from what I remember the platform is a little old school for attendees. However, since it's so widely used, it's pretty easy to use regardless.

Kat M. Branche: Gastgewerbe Anzahl der Mitarbeiter:  11-50 Mitarbeiter Mitarbeiteranzahl:  11-50 Mitarbeiter

2.4.2020

2.4.2020

Quelle der Bewertung: Capterra

Utterly Disappointed and Let Down By GoToWebinar

Übersetzen auf: Deutsch
Bedienkomfort

 

Funktionalität

 

Produktqualität

 

Preis-Leistungs-Verhältnis

 

Kundenbetreuung

 

Bedienkomfort
Bedienkomfort
Funktionalität
Funktionalität
Preis-Leistungs-Verhältnis
Wert
Kundenbetreuung

Vorteile

user friendly, like the analytics and reporting

Nachteile

GoToWebinar has let us down time and time again when calling into the customer service line. We receive information that ends up being incorrect. Previous experiences include video recordings lot playing and recordings disappearing. The most recent and most upsetting, particularly in the times we are in, is with a webinar we hosted on the CARES Act yesterday (Wed). We had almost 1,500 registrants. My team called in on Monday to verify our package and limit we have available to specifically avoid people not being able to get into such an important webinar. We were told we had a limit of 5,000 attendees. That was specifically asked. We reassured our Board and Executive team with this info, which we trusted since it came straight from the source. Day of the webinar, we had a max of 501 and several hundred people were unable to join. Finally speaking with a friendly rep today I learned that we were misinformed by the GoToWebinar representative on Monday and that since it shows the max attendee number on the general pricing page online GoToWebinar chooses not to take responsibility. This is so disappointing how little care is shown, as mentioned, particularly in these times. Folks livelihoods are in the mix and all GoToWebinar can say is "Sorry, info is on our website". Where is customer service and trying to mitigate a situation? We will have to look elsewhere for another product as we cannot continue to support a company with so little regard for people in need of help.

Verifizierter Rezensent Branche: Informationsdienst Anzahl der Mitarbeiter:  201-500 Mitarbeiter Mitarbeiteranzahl:  201-500 Mitarbeiter

22.9.2020

22.9.2020

Quelle der Bewertung: Capterra

With ongoing use, you will learn how to use it

Übersetzen auf: Deutsch
Bedienkomfort

 

Funktionalität

 

Produktqualität

 

Preis-Leistungs-Verhältnis

 

Kundenbetreuung

 

Bedienkomfort
Bedienkomfort
Funktionalität
Funktionalität
Preis-Leistungs-Verhältnis
Wert
Kundenbetreuung

We use GoToWebinar to host educational sessions with our clients or leads. If you're an experienced user, the platform does everything you need it to do. It also integrates nicely with our email management platform and takes the burden off of manually managing registrations and confirmations.

Vorteile

All organizer controls are readily accessible when you host your event. Everything is located on the right hand column so you can toggle between boxes for whatever function is required. The newly designed dashboard makes it easier to see at a glance upcoming events. Creating an event is simple and integration with our email management system was seamless. The automatic confirmation emails that are sent to registrants are also one less thing we have to worry about during our webinar registration process.

Nachteile

When you first host your event, the controls can be intimidating. The boxes are piled on one another and it's not straightforward as to what each control does unless you've had prior experience running an event or reviewed their resources to understand how to operate everything. While the labels of the function provide some context, it would be helpful if a "?" hover option was available so users know what each feature does while you're in an event. Chatting during an event is also a concern. You'll have to be very careful to select who you want your message to go to.