Accord LMS supports online courses, instructor-led training, certification and compliance management, gamification, and more. HTML5 content authoring, webinars, eCommerce and HRIS synchronization are fully integrated. Drag-and-drop features streamline the organization of learning content into folders and courses for different groups of learners. Resources such as videos, documents and web assets can be presented and tracked as well.
Personalized setup includes the choice of colors, branding and layout. Learner UI templates can be customized for your business. High-performance data management supports clients with over 200,000 learners and 25,000 learning elements. Enterprise clients can take advantage of built-in website management and multi-tenant features to deploy any number of employee, customer and channel partner portals.
Accord LMS is primarily a cloud-based application and can also be hosted on-premise servers at client’s end. It is Windows, iOS and mobile ready. Pricing is based upon active learners with no hidden costs. Free demos and evaluation portals are available upon request.
Dale W. Branche: Computer-Software
Our client company licensed the Accord LMS several years ago to train temporary employees. The courses we implemented guide the employees to understand the business model, consider specific aspects of their new role, and train them to interact with the business system.
Some of the content in the courses is confidential, and the Accord implementation helps to limit access to that content by limiting enrollment based on security roles.
Courses are designed using the SCORM standard, which allows course development to be done independent of the LMS. The courses have loaded and interacted with Accord very well, correctly reporting quiz scores and completion status.
Accord has been a very stabile product, requiring very little administrative attention. Our version of the product has a limit on the number of active learners, so we have had to monitor our usage and either limit the number of learners or adjust the license to fit our needs.
We have directed several special requests to the sales department with regard to licensing, and each time they have accommodated our needs. We have found them a good partner to work with.
We have kept the software on a maintenance contract throughout, and have generally found this to be a good value. While service requests have been minimal, there have been some key times during software upgrades where we have placed service requests. These were answered quickly and our issues were resolved. The cost of the maintenance contract has increased sharply, and this has caused us some concern.
In summary, we have found the Accord LMS system to be flexible, valuable and reliable.
We were recently surprised by a significant increase in the maintenance contract cost.
Our decision to use Accord LMS was driven primarily by the Web CMS Platform that was already in place. Accord LMS is the most full-featured system currently available on that platform.
Response: Rick 23.6.2016
Thank you for taking the time to write such a thorough review. I'll pass your comments onto the entire team. Our price increase in January 2016 was the first in 4 years. For our hosted accounts, which include maintenance, it was only a modest increase. Our self-hosted customers did experience a more substantial increase. This reflects the additional support requirements that factor into most on-premise installations such as client server access, configuration, updates, etc. This may be why most of our competitors do not offer self hosted systems. I'm confident that you will still find the Accord LMS to be the best deal around.
Candace G. Branche: Grundschul- & Sekundarbildung
AccordLMS provides all of the expected LMS capabilities. The installation and upgrade of this product is simple. The administration is easy, customization is good, and the customer service is excellent. The eCommerce piece is robust and the system allows for multiple portals sharing courses from master to child. The system allows for free access (such as for internal training) as well as purchased access (for external sales, either individual or subscription).
One client that I worked with had too many sub-folders for their courses, and this caused performance issues (this may have been addressed in latest release). Also, if you need detailed quiz reporting (down to the individual question and answer level) you must build your assessments with Articulate, as AccordLMS has custom code to extract their reporting details.
A lot of Learning Management Systems are the same, what differentiates them is the customer service and reporting capabilities. The customer service at AccordLMS is outstanding. The reporting capabilities are great depending if you use the right tool to build assessments.
Also, consider your eCommerce needs (if any). The AccordLMS Storefront is based on InterZoic's Revindex, which is great, but if you need vendor customization, this affects upgrade prices/processes.
Response: The Accord LMS Team 19.8.2015
The Accord provides detailed quiz reporting for ALL assessments that provide the information, not just those authored with Articulate. Some assessments, from other authoring tools, do not provide detailed quiz information which makes it impossible for the LMS to report it. Concerning sub-folders, our current version is supporting clients with over 10,000 courses and sub-folders with excellent performance.
Craig U. Branche: Informationstechnologie & -dienste Mitarbeiteranzahl: 51-200 Mitarbeiter
I have been using the Accord LMS for almost a year. I am the administrator of the LMS and charged with adding and maintaining content and learner access. It was very easy to set-up and maintain. Support has been excellent with very fast responses to any question, big or small.
I compared several other LMS providers and selected Accord LMS based on functionality, easy of use, support and pricing.
My experience with Accord LMS to date has been excellent.
The application, hosted with Accord LMS, was easy to set-up. On going maintenance is also very simple whether adding or updating content, creating reports or adding or updating learner access. Should I require support, this is always readily available.
The reporting functionality, while improving, is not as simple as the rest of the interface. Most of the reports focus on learner reporting and I am looking for more reports for the system administrator. Accord LMS support has assisted me in creating the reports I needed.
Response: Accord LMS 24.6.2016
Thanks for your feedback. I really appreciate it. I'm going to check with our team and get some more information on the reports that they helped you create. Please reach out to your support rep should you need any additional assistance.
My company first began our investigation into various Learning Management Systems a little over a year ago. After an initial introduction to Accord through Capterra, we quickly narrowed down our selections. Accord LMS remained our number one choice until we were ready to finalize the purchase. Though this was a lengthy process on my own company's end (approx. 12 months), our representative Mary Beth was nothing short of amazing as she remained patient, supportive, and enthusiastic. Mary Beth was always on hand to provide updates, answer questions, and consistently connect us to Solutions Engineers to provide insight into features of Accord that best benefited our company. We have been using Accord now for 6 months and have no complaints. Accord ranks #1 in support, price, and functionality in the world of LMS! Many thanks for the continued support!
Since we are utilizing Accord to connect various independent distributors, Accord's ability to provide Admin capabilities for over 40+ individuals is unmatched. The organization of levels of employees, as well as automatic reports sent to management is easy to understand and extremely effective.
Thus far, nothing to report
Purchasing Accord LMS is a true partnership. I learn new features / capabilities of this software every day. You will not regret this investment!
Erin G. Branche: Grundschul- & Sekundarbildung
We are still in the implementation phase with Accord and the support has been top-notch. Accord offers many features at a very reasonable cost. The Accord system included everything we were looking for in the way of features such as branding and customization capability, ease of administration, certification tracking, ILT support, virtual classroom, extended enterprise capability, a strong compliance aspect, resource upload ease, a community aspect, gamification and so much more--right out of the box! After months of research, and several months of actually using the Accord system, I would highly recommend Accord to any company looking to implement a new Learning Management System.
So far there have been no dislikes. Both sales and support have been extremely responsive to our needs. We are a small company with rapid growth and needed a company that could keep up with our growth. Accord has been able to do that.
Check out Accord if you are looking for the features I mentioned above. Dare to compare Accord's features and price to the big boys like Saba and Taleo.