accessplanit


accessplanit Logo

 

48 Bewertungen (4.5/5)
 

accessplanit is a cloud-based training management solution that caters to businesses of all sizes and helps them to manage their resource and knowledge sharing sessions and trainings. The solution offers users options to create and manage day-to-day tasks, course catalogs, administration and more. The platform can be used for either commercial or employee training.

accessplanit automates billing processes and integrates e-commerce capabilities to manage customer transactions. Customer preferences, inquiries and other history are documented and managed in a single interface. This gives users the ability to create individualized structured marketing campaigns. 

Reports are all automated, as are the user-created e-Learning portals where employees can track all their courses, webinars and more. Additionally, it features surveys and awards, CRM capabilities and course and resource management.

Services are offered for a one-time fee that includes support via phone, email and other online resources.

 

accessplanit - Course calendar
 
  • accessplanit - Course calendar
    Course calendar
  • accessplanit - Resource calendar
    Resource calendar
  • accessplanit - Shopping basket candidates
    Shopping basket candidates
  • accessplanit - Dashoard
    Dashoard
Unterstützte Betriebssysteme:
Mac OS, Webbrowser (OS-agnostisch)

48 Bewertungen über accessplanit

 

Claire W. Branche: Non-Profit-Organisation Management Anzahl der Mitarbeiter:  13-50 Mitarbeiter Mitarbeiteranzahl:  13-50 Mitarbeiter

5.9.2019

5.9.2019

Quelle der Bewertung: Capterra

Improving efficiency

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Bedienkomfort

 

Funktionalität

 

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Bedienkomfort
Bedienkomfort
Funktionalität
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For a small company AP were very effective in getting us up and running quickly with this software, and good at coaching us through the initial set-up. We had a difficult transition period when the legacy system was switched to the new system, but they were eventually able to give us the support we needed. AP have some very useful hints, tips and 'help' information and are fairly good at letting us know about software releases and glitches.

Vorteile

It has extended our automated functionality, allowing us to communicate more efficiently with our customers and save valuable administrative time

Nachteile

Have still not got the hang of the easiest way to achieve financial reporting for my company - the finance data slicing could be improved
Integration with other systems has not worked so far

Martin G. Branche: Bürgerliche & soziale Einrichtungen Anzahl der Mitarbeiter:  2-10 Mitarbeiter Mitarbeiteranzahl:  2-10 Mitarbeiter

26.9.2018

26.9.2018

Quelle der Bewertung: Capterra

FSI

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Generally good - it has revolutionised our charity and the way it operates with increased automation.
Great customer service, personable.
Many of the teething problems we had around implementation have been resolved and a number of improvements have since been made for all customers in the back end

Vorteile

Great range of functionality with workflows, allowing for automation
Allows us to house our members and manage bookings within the same system.

Allows potential for discount schemes and e-learning that will facilitate our learning programme to grow.

Nachteile

Can be slower than other apps when internet bandwidth is below standard.
Shopping basket could be/look slightly slicker
Issue around user with 'individual' permissions not being able to book on behalf of others.
Issue around integration between paypal/API - sometimes reporting around invoices/transactions not correct in paypal.

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Response: accessplanit 1.10.2018

I'm so pleased to hear how accessplanit has revolutionised your charity. Thank you for your feedback, it would be worthwhile submitting your recommendations as product suggestions so that they can be reviewed by the product team and voted on by other customers!

Steven H. Branche: Computer-Software Anzahl der Mitarbeiter:  51-200 Mitarbeiter Mitarbeiteranzahl:  51-200 Mitarbeiter

26.4.2018

26.4.2018

Quelle der Bewertung: Capterra

Accessplanit assisted us in a professional and diligent manner from the very start of our project.

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time saving, better service to clients and increase in business performance and output

Vorteile

The ability to complete tasks in a quick and easy process contained within a single system has been invaluable in increasing our business performance and outputs. The flexibility and options now available to our clients has enabled us to provide a more flexible and user friendly environment for them.

Nachteile

Certain aspects of functionality are not as easy to use as others and there is a need to understand the relationship of the data in order to do some things, however once this is understood and the process followed the issue is no longer relevant.

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Response: accessplanit 1.10.2018

I'm so happy to hear that you've been able to improve your customer service by using accessplanit!

Simone W. Branche: Professionelles Training & Coaching Anzahl der Mitarbeiter:  13-50 Mitarbeiter Mitarbeiteranzahl:  13-50 Mitarbeiter

13.8.2018

13.8.2018

Quelle der Bewertung: Capterra

Daily User

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Automation of booking processes for our courses. Sending automated emails to course delegates. Advertising courses on our website through the platform.

Vorteile

It's easy to use once you are clear of the functions you need to use, and the support team are very responsive and happy to help if you have any issues or just want to know the capabilities of the software based on an internal problem you want to solve or if you want to have an existing manual process automated via API.

Nachteile

Some of the language used in the functions could be easier to understand.

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Response: accessplanit 1.10.2018

I'm so pleased to hear how much automation has improved your business processes! Our support team will be really happy to hear your feedback

Chloe S. Branche: Gesundheit, Wellness & Fitness Anzahl der Mitarbeiter:  51-200 Mitarbeiter Mitarbeiteranzahl:  51-200 Mitarbeiter

20.3.2019

20.3.2019

Quelle der Bewertung: Capterra

Happy user!

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Bedienkomfort

 

Funktionalität

 

Produktqualität

 

Kundenbetreuung

 

Bedienkomfort
Bedienkomfort
Funktionalität
Funktionalität
Kundenbetreuung

Really good now its all up and running and we have most features in place. Looking forward to exploring and using more of its functionality.

Vorteile

The substantial difference it has made in streamlining processes and working more efficiently allowing booking bookings to me made. Reporting and having all course information in one place.

Nachteile

The time it took to implement the old system and then having to switch over and redo things eg. transferring elements to workflows. Hard to fit into current workload etc.

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Response: accessplanit 28.3.2019

Thank you for your feedback! We're very pleased that you've managed to streamline your processes with accessplanit, as well as being able to now fully benefit from our new and improved system!