accessplanit


accessplanit Logo

 

52 Bewertungen (4,5/5)
 

accessplanit is a cloud-based training management solution that caters to businesses of all sizes and helps them to manage their resource and knowledge sharing sessions and trainings. The solution offers users options to create and manage day-to-day tasks, course catalogs, administration and more. The platform can be used for either commercial or employee training.

accessplanit automates billing processes and integrates e-commerce capabilities to manage customer transactions. Customer preferences, inquiries and other history are documented and managed in a single interface. This gives users the ability to create individualized structured marketing campaigns. 

Reports are all automated, as are the user-created e-Learning portals where employees can track all their courses, webinars and more. Additionally, it features surveys and awards, CRM capabilities and course and resource management.

Services are offered for a one-time fee that includes support via phone, email and other online resources.

 

accessplanit - Course calendar
 
  • accessplanit - Course calendar
    Course calendar
  • accessplanit - Resource calendar
    Resource calendar
  • accessplanit - Shopping basket candidates
    Shopping basket candidates
  • accessplanit - Dashoard
    Dashoard
Unterstützte Betriebssysteme:
Mac OS, Webbrowser (OS-agnostisch)

52 Bewertungen über accessplanit

 

John H. Branche: Bildungsmanagement Anzahl der Mitarbeiter:  13-50 Mitarbeiter Mitarbeiteranzahl:  13-50 Mitarbeiter

3.10.2018

3.10.2018

Quelle der Bewertung: Capterra

New to accessplanit and enjoying it so far

Übersetzen auf: Deutsch
Bedienkomfort

 

Funktionalität

 

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Very smooth - access to the sand box was given a few weeks back and we've been encouraged to play around with it and find our way round the system. The 3 conference calls/webinars I've sat in on have been good but are probably a bit too content-heave for 90 minute sessions - having less content in the allocated time would work better as we skipped a few exercises due to time constraints.

Vorteile

The team have built exactly what we've asked for so accessplanit will allow us to move away from 3 different systems we currently use and use one streamlined provider with everything all in the same place which is not only far more convenient but will also save so much time!

Nachteile

I've only played around in the sand box so far, not the real system so I'm not really in the best position to judge this and critique it negatively so far.

Übersetzen auf: Deutsch

Antwort: accessplanit 10.10.2018

Thank you for your feedback! It's great news that you have been able to centralise your training operations using the accessplanit system

Claire W. Branche: Non-Profit-Organisation Management Anzahl der Mitarbeiter:  13-50 Mitarbeiter Mitarbeiteranzahl:  13-50 Mitarbeiter

5.9.2019

5.9.2019

Quelle der Bewertung: Capterra

Improving efficiency

Übersetzen auf: Deutsch
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Funktionalität

 

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For a small company AP were very effective in getting us up and running quickly with this software, and good at coaching us through the initial set-up. We had a difficult transition period when the legacy system was switched to the new system, but they were eventually able to give us the support we needed. AP have some very useful hints, tips and 'help' information and are fairly good at letting us know about software releases and glitches.

Vorteile

It has extended our automated functionality, allowing us to communicate more efficiently with our customers and save valuable administrative time

Nachteile

Have still not got the hang of the easiest way to achieve financial reporting for my company - the finance data slicing could be improved
Integration with other systems has not worked so far

Übersetzen auf: Deutsch

Antwort: accessplanit 11.9.2019

Thank you for your review. We're very pleased that the accessplanit system is allowing you to communicate more efficiently with your customers and is saving you lots of admin time. We hope that our team is giving you all the assistance with your financial reporting, but please do not hesitate to contact us with any questions or issues you may have.

Katie B. Branche: Non-Profit-Organisation Management Anzahl der Mitarbeiter:  13-50 Mitarbeiter Mitarbeiteranzahl:  13-50 Mitarbeiter

5.9.2019

5.9.2019

Quelle der Bewertung: Capterra

Fairly Good System For Simple Businesses

Übersetzen auf: Deutsch
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Communication could be improved. When they identify a fault, sometimes we are left to find this our ourselves.
Overall, the system is good. But as we have quite a complicated range of products in our business it is not as easy to apply the system to this.

Vorteile

The ability to have a tidy database where all users/companies are assigned to groups.

Nachteile

Over the three years plus that we have had the software, our Account Manager has been great. However, I have mixed reviews regarding customer support. Whilst always very prompt to respond, sometimes it seems that they do not know the system very well.

Übersetzen auf: Deutsch

Antwort: accessplanit 17.9.2019

Thank you for your review. We're so glad that you are finding it useful to keep your databases tidy and up-to-date. As regards customer support, we can assure you that all the feedback we get is distributed internally and used to make improvements to our service.

Steven H. Branche: Computer-Software Anzahl der Mitarbeiter:  51-200 Mitarbeiter Mitarbeiteranzahl:  51-200 Mitarbeiter

26.4.2018

26.4.2018

Quelle der Bewertung: Capterra

Accessplanit assisted us in a professional and diligent manner from the very start of our project.

Übersetzen auf: Deutsch
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time saving, better service to clients and increase in business performance and output

Vorteile

The ability to complete tasks in a quick and easy process contained within a single system has been invaluable in increasing our business performance and outputs. The flexibility and options now available to our clients has enabled us to provide a more flexible and user friendly environment for them.

Nachteile

Certain aspects of functionality are not as easy to use as others and there is a need to understand the relationship of the data in order to do some things, however once this is understood and the process followed the issue is no longer relevant.

Übersetzen auf: Deutsch

Antwort: accessplanit 1.10.2018

I'm so happy to hear that you've been able to improve your customer service by using accessplanit!

Simone W. Branche: Professionelles Training & Coaching Anzahl der Mitarbeiter:  13-50 Mitarbeiter Mitarbeiteranzahl:  13-50 Mitarbeiter

13.8.2018

13.8.2018

Quelle der Bewertung: Capterra

Daily User

Übersetzen auf: Deutsch
Bedienkomfort

 

Funktionalität

 

Produktqualität

 

Kundenbetreuung

 

Bedienkomfort
Bedienkomfort
Funktionalität
Funktionalität
Kundenbetreuung

Automation of booking processes for our courses. Sending automated emails to course delegates. Advertising courses on our website through the platform.

Vorteile

It's easy to use once you are clear of the functions you need to use, and the support team are very responsive and happy to help if you have any issues or just want to know the capabilities of the software based on an internal problem you want to solve or if you want to have an existing manual process automated via API.

Nachteile

Some of the language used in the functions could be easier to understand.

Übersetzen auf: Deutsch

Antwort: accessplanit 1.10.2018

I'm so pleased to hear how much automation has improved your business processes! Our support team will be really happy to hear your feedback