Über Intellect

Intellect eQMS is a configurable cloud-based enterprise quality management solution that helps organizations across various industries to manage the quality and compliance of critical business procedures. Features include document control, complaint management, nonconformance, change management and more. Intellect eQMS is built on the Intellect Compliance Platform, which enables non-programmers to modify or build new business applications using drag-and-drop technology. Intellect eQMS enables users to create, track and maintain conformance records, ensure compliance with management records and assign follow-up tasks for corrective and preventive actions (CAPA). The solution also helps users to track the intake of customer complaints, centralize record incidents to facilitate investigations, report results and close cases. Intellect eQMS' document control module allows users to organize documents into a centralized database with approval workflows and audit trails. Users can also automate the routing, delivery, escalation and revision control of documents. Additionally, the solution offers features such as risk management, employee training management and supplier management. Intellect eQMS can be deployed as a web application, mobile application, or both. Services are offered on an annual subscription basis that includes support via phone, email and product videos.
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Intellect Preis

Intellect bietet keine Gratisversion, aber eine kostenlose Testversion.

Startpreis:
Nicht vom Anbieter bereitgestellt Preisinformationen anzeigen
Kostenlose Version:
Nein
Kostenlose Testversion:
Ja

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Intellect Erfahrungen

Funktionsbewertung

Preis-Leistungs-Verhältnis
4,6
Funktionalität
4,6
Bedienkomfort
4,4
Kundenbetreuung
4,7
5 reviews of 57 Alle Bewertungen anzeigen
Nazia
  • Branche: Biotechnologie
  • Unternehmensgröße: 51-200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 19.10.2021

Best Fit for our QMS needs!

After shopping around and researching eQMS vendors for months, we were fortunate to find the best fit for our QMS needs with Intellect. We are finally able to move away from our manual, paper-based QMS to a fully electronic QMS which allows for scalability and compliance. The software is highly configurable and you can build any custom apps you need for your business. There is no coding involved, so anyone without coding experience can work with Intellect.

Every Intellect personnel so far has been a delight to work with. Will, our initial contact was extremely helpful, highly engaging and stayed on top of all of our requests. [SENSITIVE CONTENT] , our implementation lead has been nothing short of amazing. She is highly knowledgeable about the product as well as industry best practices and provides helpful insights and feedback during implementation. [SENSITIVE CONTENT] , our account manager is a pleasure to work with, is highly responsive, and is always available to help whenever we reach out to her.

Intellect, does not leave you after getting your business. They truly partner with you and care about finding you the right solutions in a timely manner. This type of partnership is priceless.

Vorteile

-Configurability
-Ease of use
-Workflow Management
-Exceptional Customer Service

Nachteile

Some out of box screen prompts can be improved for a more enhanced experience.

Antwort von Intellect

Hi Nazia,

Thank you for your review! We love that you view Intellect as a partner. Customer success is truly our #1 priority. We also appreciate your feedback about the ease of use of Intellect and you can easily configure any of our out-of-the-box applications or build your own apps to automate your business, all with no-coding required. We're very happy to hear that you enjoy working with our team and implementation specialist!

- The Intellect team

Beantwortet am 26.10.2021
Beverly
  • Branche: Luft- & Raumfahrt
  • Unternehmensgröße: 51-200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 14.10.2021

Great software and excellent service!

We had a very good experience with Intellect.

Vorteile

You don't have to be a developer to customize the software. Three sites (design, test, live) are included, and each site has an administrative site to control the admin activities without technical assistance. The training for the out-of-the-box apps and to design the apps was excellent. The trainers were very knowledgeable about the software, and they were very patient with us. The implementation process was the best I have experienced. The first app we configured was Document Control. [SENSITIVE CONTENT] was our analyst, and she knows the software and the best approach to customize the software to match our process. [SENSITIVE CONTENT] was very patient with us, and she held our hands until the live site was ready to use.[SENSITIVE CONTENT] is an excellent trainer, and she was available to us when we needed assistance. Last but not least, we can design additional apps our company needs.

Nachteile

No issues. I like the software because it is helping us improve our quality system process and efficiency.

Gründe für den Wechsel zu Intellect

We chose Intellect because of the application package, price, services, and ability to create apps.

Antwort von Intellect

Hi Beverly,

Thank you for your review! We agree, you don't need to be a developer to modify Intellect to meet your exact needs. But we're especially happy to hear that your training and implementation process was so positive. We also love that you built some custom apps on our no-code compliance platform, and that you were able to improve your quality process and efficiency with Intellect.

- The Intellect team

Beantwortet am 20.10.2021
Ken
  • Branche: Konsumgüter
  • Unternehmensgröße: 51-200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 6.7.2022

Best of both

Outstanding

Vorteile

The software comes with pre-configured applications but allows for custom applications to be built as well as changes to the pre-configured applications.

Nachteile

We have had a very positive expereince with Intellect

Antwort von Intellect

Thank you for your review! Customer success is truly our #1 priority. We love that you continue to have a positive experience with Intellect and how pleased you are with our customization capabilities. We thank you for your feedback and hope to continue upholding these positive experiences.

- Intellect Team

Beantwortet am 7.7.2022
Steven
  • Branche: Pharmazeutika
  • Unternehmensgröße: 11-50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
2
Bedienkomfort
4
Kundenbetreuung
4

3
Bewertet am 5.3.2020

KnowBio, LLC

It remains a good value when compared to other QMS solutions, because of the flexibility. Understanding "flexibility " is a selling point but i believe that effort is not well balanced with meeting industry expectations.

Vorteile

Ability to configure without professional services, however. Ability to build additional apps, thereby increasing value outside of Quality department

Nachteile

Much of the OOB workflows and configurations are not reflective to typical QMS workflows for the pharma/med device industry, therefore heavy user configuration is required. The documentation package is not compliant, execution and the documentation effort was poor. URS, FRS, Guides are not even accurate, much less complete. Understanding how the OOB configurations work is key to efficient user configurations. The documentation package should be a reliable source for that understanding, but it is not.

While my technical support person has been excellent, the number of hours required to configure the OOB, FAR exceeds the actual number of hours granted as part of the purchase. Not just "wish list" configuration or company specific configuration, but configuration to mirror industry expectations for work flow and compliance.

In Betracht gezogene Alternativen

Adaptive Compliance Engine (ACE) und Qualio

Gründe für den Wechsel zu Intellect

Price point, configuration capability
Melody
  • Branche: Biotechnologie
  • Unternehmensgröße: 51-200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 26.4.2022

Has the capability of Veeva, MasterControl, and TrackWise but better configurability, support,...

Having implemented multiple EDMS/LMS/QMS systems (Veeva, MastroControl) my experience with Intellect has so far been the most impressive in regards to cost, service interaction, and the ability to configure for all my current and future needs.

Vorteile

I loved that I was not cornered into buying an OOB configuration because purchasing the White Glove Service to go live with my current processes was a reasonable price, especially when compared to the more well known systems out there. Configuration of the LMS was completely custom and purchasing the validation package was also well within budget expectations. The possibilities with this system are endless and the staff/support during the validation process has been beyond exceptional.

Nachteile

Just waiting for Intellect to complete their ISO certifications, which they are in process of.

Antwort von Intellect

Thank you for your review! We love that you continue to be happy with the decision of choosing Intellect. We are close to completing our ISO certifications process and hope that it can positively impact our customers. We thrive on the successes of our customers and are happy that we continue meet all your expectations.

- Intellect Team

Beantwortet am 7.7.2022

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