Classter

Dear Emily,

Thank you for sharing your detailed review of Classter. We appreciate the time you took to share both the positive aspects and the areas where you think we can improve.

We're glad to hear that the platform's user interface has made it easier for you as an administrator to access student files and manage multiple windows. Your convenience and efficiency are among our top priorities.

We also take your concerns seriously. Customization is something we're continuously working on to better fit the unique needs of each institution. Thank you for bringing this to our attention, and rest assured that we're taking steps to enhance the customization features further.

It's great to hear that you've found value in our team's hard work and responsiveness. We're committed to not only meeting but exceeding your expectations.

Thank you for looking forward to fully exploring Classter's potential. We're excited to continue this journey with you and your institution.

Dear Demetrios,

We apologize if your experience with Classter was not satisfactory, as mentioned in your review. Issues may arise when extensively customizing Classter for specific institution requirements, but they are always resolved at no cost to the customer.

We take pride in working closely with our customers to offer relevant and useful functionality for all, as it is demonstrated from most of the reviews here. The Mobile App is a relatively new addition to our product offering and it is true that we observed some issues in specific types of devices, but our dev team resolved them in updated releases. To say that we over-promised and did not deliver is not only unfair but untrue, our Mobile App has been downloaded and used by almost 8,000 users.

We are always available to discuss and find solutions to any issues you may have with Classter platform, feel free to contact our team as you have successfully done in the past.

Dear Sidi S,

Thank you for your review and for being a valued user of Classter for close to five years. We are grateful for your continued trust in our system and are pleased to hear about your positive experience with our higher education management features.

We're particularly encouraged by your acknowledgment of Classter's scalability and its ability to grow alongside your institution. Our aim has always been to provide a flexible and adaptive solution that meets the evolving needs of educational organizations.

We also appreciate your comments about the cost-effectiveness of our pricing model. It's great to know that our fee structure aligns well with your needs and provides value for your institution.

Thank you once again for your support and for recommending Classter. We look forward to continuing to support your institution's growth and success.

Hello Yoko,

Thank you for sharing your experience with Classter. We are pleased to know that you value the features that allow you to view student information across campuses and customize comments in various styles.

We take your concerns seriously, especially regarding the inability to generate agent receipts and the limitations on customizing the order of Educational Programs. We understand how crucial these features are for effective school management, and we regret any inconvenience you've experienced. I can assure you that your feedback has been escalated to our development team for immediate evaluation.

We continually strive to improve our software and your input is invaluable for this process. Would you be open to discussing your concerns in more detail so we can understand your needs better and prioritize these features in our development roadmap?

Please reach out to our customer support to schedule a time to talk, or if you prefer, we can contact you.

Thank you once again for your review, and we hope to resolve these issues promptly to improve your experience with Classter.

Best regards,
The Classter Team