Über Booker

Booker by MINDBODY is a cloud-based booking solution that provides businesses in cosmetics and wellness industry such as spas and salons, tools, which help them to manage their booking routines, payments, customer interactions and marketing activities. Key features include a built-in scheduler, social media booking, integrated point of sale (POS) functionality, email marketing, customer surveys and more. Booker features credit card processing, gift certificates, e-commerce capabilities and can also accept mobile payments from the customers. The solution integrates with websites such as Yahoo, Bling, Yellow Pages, SuperPages and more that allows users to advertise their open appointments. Additionally, Booker offers customer relationship management (CRM) capabilities, employee scheduling tools, a business intelligence (BI) dashboard and features inventory management, customer loyalty programs and a reporting engine. Mobile functionalities for remote access are also provided by the solution. Services are offered on a monthly subscription basis that includes support via phone, email and other online resources.
Booker Software - 1
Booker Software - 2
Booker Software - 3
Booker Software - 4
Booker Software - 5
Booker Software - 6
Booker Video
Booker Software - 1 - Vorschau
Booker Software - 2 - Vorschau
Booker Software - 3 - Vorschau
Booker Software - 4 - Vorschau
Booker Software - 5 - Vorschau

Booker Preis

Booker bietet keine Gratisversion. Die kostenpflichtige Version von Booker ist ab $ 129,00/Monat verfügbar.

Startpreis:
$ 129,00/Monat
Preisinformationen:
Essential $129: Manage your schedule, sell services, and streamline everyday tasks. Accelerate $195: Keep your clients coming back with email campaigns and text confirmations. Ultimate $395: Grow your business with advanced marketing tools, automations & analytics.
Kostenlose Version:
Nein
Kostenlose Testversion:
Nicht verfügbar

Alternativen für Booker

Mindbody ist eine cloudbasierte Clubmanagement- und Terminplanungslösung, die auf die Bedürfnisse kleiner und mittelstän...

Phorest Salonsoftware

Phorest ist eine Salon-Management-Softwarelösung für kleine und mittlere Unternehmen, die Terminbuchungen, Point-of-Sale...
Vagaro ist eine cloudbasierte Business-Management-Lösung für Salons, Spas und Fitnesszentren, mit der Fachleute Termine...
Meevo 2 is the award-winning salon and spa business management software that delivers everything you need to run and...
Fresha, vormals Shedul, ist eine cloudbasierte Terminplanungs- und Unternehmensführungs-Softwarelösung. Sie bietet...

Mangomint

Mangomint is a next-generation business management solution for independent salons and spas. From contactless checkout...

Booker Erfahrungen

Funktionsbewertung

Preis-Leistungs-Verhältnis
3,9
Funktionalität
3,9
Bedienkomfort
4,2
Kundenbetreuung
4,1
5 reviews of 932 Alle Bewertungen anzeigen
Ashely S.
  • Branche: Verbraucherdienste
  • Unternehmensgröße: 11-50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
3

5
Bewertet am 11.10.2018

Book It!

Vorteile

Booker is a godsend for so many salons. It is very user-friendly and they have implemented the use of embedded training videos for all the features; this is a wonderful tool and works very well for people who are visual learners, which most stylists happen to be. For salon managers and owners, Booker offers a variety of tools: time-clock, sales tracking, inventory, tip allocation, expenditures/budgets, etc. Being a web-based software, it's very easy to add a widget or embed a link on your website and/or Facebook page to allow customers to easily schedule themselves for services. In addition, there is a built-in point of sale system that makes it easy to check out clients without needing to switch over to another program and/or system.

Nachteile

The downside to being a web-based software: if the server is down or there is an issue with the website, you cannot access your calendar or your point of sale system. Booker has been awesome enough to provide a separate website where they allow you to report issues of the system being down and also announcing known issues. Their customer service makes up for this issue.

Michael C.
  • Branche: Medizinische Praxis
  • Unternehmensgröße: 11-50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 24.9.2019

Using it for our Med Spa

Booker does what we need, support has always been responsive and it is easy to use.

Vorteile

Ease of use so, easy to train. In the Day Spa industry front desk turnover is frequent so it is nice to be able to quickly show a new gal how to use the system.

Nachteile

We were previously Salon Iris customers and I am a programmer. With access to the database on that system I could run queries on anything in the database. Booker does not provide access to the SQL database so that is not possible. I do however have all of the reports that I need.

Also, it would be nice to have the ability to set access a little more granular. For example, if I give a gal access to look at gift card balances, I will also have given her access to modify gift card balances.

In Betracht gezogene Alternativen

DaySmart Salon

Warum Booker gewählt wurde

We were with a franchise that required Booker for a year.

Zuvor genutzte Software

DaySmart Salon

Gründe für den Wechsel zu Booker

Mandated by Francise
Mariah G.
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2-10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionen
1
Bedienkomfort
1
Kundenbetreuung
1

1
Bewertet am 23.5.2022

Don't waste your money.

We had a terrible experience with customer service..it seemed like nobody from technical support actually knew the software.

Vorteile

The sales team was extremely friendly and did a great job making the initial sale.

Nachteile

Basically everything. Not user friendly, the onboarding process was stressful, dry, and not friendly. We had multiple issues right off the bat with features we were promised not being available, or only available for an additional fee...even though booker is expensive to begin with compared to their competitors. Although this software may be great for certain businesses, a spa is not one of them.

Domenic F.
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2-10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
2
Funktionen
3
Bedienkomfort
4
Kundenbetreuung
3

4
Bewertet am 8.3.2022

RMT Software

7/10

Vorteile

The software Looked better than it actually worked

Nachteile

The software Not as user friendly as others

Celeste W.
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 11-50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
3

4
Bewertet am 25.7.2019

Just switched BACK to Booker from another booking software

We have been using Booker in my business for years and earlier this year we were convinced by another booking service (the big name in our industry) to switch over. It was one of the worst decisions we have made. After 4 months of giving it our best try and much frustration over the new booking system's lack of features, unhelpful reporting options and staff frustrations, we switched back to Booker and THAT was one of the best decisions we made. Booker is the BEST platform for service based booking and the back end reporting of that kind of business. I do wish their customer service was as good as the other one we tried but it is not nearly as responsive. We are happy to be back though!!

Vorteile

Ease of scheduling, quick to learn/intuitive platform, broad range of reporting options.

Nachteile

The customer support could be faster and more helpful. The client end of scheduling could be easier for the client.

In Betracht gezogene Alternativen

Mindbody

Warum Booker gewählt wurde

We needed a more comprehensive product.

Gründe für den Wechsel zu Booker

Negative reviews from staff who used Mindbody in other clinics.

Ähnliche Kategorien