Über Booker

Booker by MINDBODY is a cloud-based booking solution that provides businesses in cosmetics and wellness industry such as spas and salons, tools, which help them to manage their booking routines, payments, customer interactions and marketing activities. Key features include a built-in scheduler, social media booking, integrated point of sale (POS) functionality, email marketing, customer surveys and more. Booker features credit card processing, gift certificates, e-commerce capabilities and can also accept mobile payments from the customers. The solution integrates with websites such as Yahoo, Bling, Yellow Pages, SuperPages and more that allows users to advertise their open appointments. Additionally, Booker offers customer relationship management (CRM) capabilities, employee scheduling tools, a business intelligence (BI) dashboard and features inventory management, customer loyalty programs and a reporting engine. Mobile functionalities for remote access are also provided by the solution. Services are offered on a monthly subscription basis that includes support via phone, email and other online resources.
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Booker Video
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Booker Preis

Booker bietet keine Gratisversion. Die kostenpflichtige Version von Booker ist ab $ 129,00/Monat verfügbar.

Startpreis:
$ 129,00/Monat
Kostenlose Version:
Nein
Kostenlose Testversion:
Nein

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Booker Erfahrungen

Funktionsbewertung

Preis-Leistungs-Verhältnis
3,9
Funktionalität
3,9
Bedienkomfort
4,2
Kundenbetreuung
4,1
Ashely
  • Branche: Verbraucherdienste
  • Unternehmensgröße: 11-50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
3

5
Bewertet am 11.10.2018

Book It!

Vorteile

Booker is a godsend for so many salons. It is very user-friendly and they have implemented the use of embedded training videos for all the features; this is a wonderful tool and works very well for people who are visual learners, which most stylists happen to be. For salon managers and owners, Booker offers a variety of tools: time-clock, sales tracking, inventory, tip allocation, expenditures/budgets, etc. Being a web-based software, it's very easy to add a widget or embed a link on your website and/or Facebook page to allow customers to easily schedule themselves for services. In addition, there is a built-in point of sale system that makes it easy to check out clients without needing to switch over to another program and/or system.

Nachteile

The downside to being a web-based software: if the server is down or there is an issue with the website, you cannot access your calendar or your point of sale system. Booker has been awesome enough to provide a separate website where they allow you to report issues of the system being down and also announcing known issues. Their customer service makes up for this issue.

Michael
  • Branche: Medizinische Praxis
  • Unternehmensgröße: 11-50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 24.9.2019

Using it for our Med Spa

Booker does what we need, support has always been responsive and it is easy to use.

Vorteile

Ease of use so, easy to train. In the Day Spa industry front desk turnover is frequent so it is nice to be able to quickly show a new gal how to use the system.

Nachteile

We were previously Salon Iris customers and I am a programmer. With access to the database on that system I could run queries on anything in the database. Booker does not provide access to the SQL database so that is not possible. I do however have all of the reports that I need.

Also, it would be nice to have the ability to set access a little more granular. For example, if I give a gal access to look at gift card balances, I will also have given her access to modify gift card balances.

In Betracht gezogene Alternativen

DaySmart Salon

Warum Booker gewählt wurde

We were with a franchise that required Booker for a year.

Zuvor genutzte Software

DaySmart Salon

Gründe für den Wechsel zu Booker

Mandated by Francise
Yiğit
  • Branche: Computer-Software
  • Unternehmensgröße: 201-500 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 23.10.2022

Booker Review

Vorteile

Tracking orders has never been this easy thanks to the mobile application. The interface is very high quality. It is a user friendly application.

Nachteile

Integrating with more tools may be much better for users, but still very useful.

heryl
  • Branche: Medizinische Praxis
  • Unternehmensgröße: 2-10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionen
1
Bedienkomfort
3
Kundenbetreuung
1

1
Bewertet am 8.10.2022

Do not Use Booker

Horrible

Vorteile

very little customer service is out sourced and even though the outsourced employyess thry to help , they are unable to help

Nachteile

This system is ALWAYS going down We literally can not make appointments...take payment or any other necessary things to run a business...this happens minimally at least evry three to four weeks DO NOT !!! DO NOT GET SIGNED UP WITH THEM and then their attitude is always really pathetic and non caring

Tanisha
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 51-200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 29.10.2022

Perfect for businesses

Vorteile

It is user friendly, very detailed and easy to use, accessibility 24 hours, and very much inexpensive. I would recommend that you give it a try today.

Nachteile

Creating packages and reports could be alot less hassling.. work needed as it relates to credit card processes.

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