MEDITECH EHR

I have used both Magic and Client Server and find the latter much more intuitive. Meditech Magic looks like a bare bones version of Client Server. I worked in the IT department at the Magic hospital, and the report writer was able to create new reports very easily on the fly. The hospital was constantly changing various screens since it was so easy to do (not necessarily a good thing). I was an end-user at the Client Server hospital so I don't have the same level of knowledge of the IT side. Customer support seemed fair at both locations.

Vorteile

Meditech Magic is easier to build onsite and report options are good; Client Server is more user friendly and visually appealing.

Nachteile

Meditech Magic screens are more difficult to understand and navigate; client server can be overhwhelming in terms of the number of tabs and amount of information on the screen.

Vorteile

I love that it combines billing (front and back end) AND clinical documentation. It makes billing and coding, compliance audits and claims review SO much easier than other software.

Nachteile

Since Epic came out, Meditech lacks a lot of features, like insurance verification, faxing charts, etc. Meditech also forces all processes to be entered repetitively, and for those who are strictly clinical or strictly b/ar, it seems tedious.

I am not a fan and the reports were long and wasted paper.

Vorteile

I believe it is customisable and may be good for smaller hospitals. The company trained the hospital staff

Nachteile

I used it in an er setting and hated it. It would not let you move on with a triage until all area are addressed. I felt it jeopardized my patients health on my very sick patients. I heard some of the same complaints from other floors.

Vorteile

Nothing. According to our administration, the system cost millions of dollars for our small community hospital. Yet our IT dept. had to build the system. I was very involved in this process. But there are many inherent limitations of this software. The company did send there people to our hospital for support, they were good, but they frequently said 'it can't do this' or 'it can't do that' when asked why/what can be done to streamline or expand any specific screen or template for any given item.

Nachteile

It is inherently slow. It takes many clicks to accomplish a single step. We have a very good IT dept. and we built the software customized to our hospital. But the system is inherently dysfunctional. There area many examples including very limited number of characters that can be entered by free text in there small box space, then it may unexpectedly delete any of this info. The med reconciliation is cumbersome and inflexible, looking up old records is slow and difficult, and the whole system in unintuitive. We were forced to use the system in my department, but some staff Dr's refused to use it. I used this software at 2 different hospitals and both were bad. There was universal agreement of our med staff that even after a couple of yrs of it being in place, nobody liked it.

Empfehlung für andere Nutzer

Talk to multiple experienced users before choosing. Administrators should not be the ones to choose as they don't have to use it. They may like this one b/c it is easy for them to look up the things they are interested in but from a medical perspective, it is lousy.

Great product overall and get compliments that it's better than some othe EHR competitors.

Vorteile

Easy to use and user friendly. Very competitive application. We are able to customize too which makes it more adaptable to our workflow.

Nachteile

Updates seem to cause issues for some time. We find several bugs after each update but that comes with the territory.