Über Samsara

Samsara ist eine cloudbasierte Fuhrparkmanagementlösung, die Funktionen wie GPS-Tracking, Trailer-Tracking, Dashboard-Kamera, Routing und Versand, Kühlraumüberwachung und vieles mehr bietet. Die Lösung soll kleinen und mittleren Fuhrparkbetreibern bei der Verfolgung des physischen Standorts ihrer Flotten helfen und die Überwachung des Verhaltens ihrer Fahrer unterstützen, damit die Vorschriften für ELD (Electronic Logging Devices) und von der FMCSA (Federal Motor Carrier Safety Administration) des US- Verkehrsministeriums eingehalten werden. Das installierte GPS-Gerät bietet Echtzeit-Verkehrsinformationen und zeigt den Fahrern die bestmögliche Route an. Die Lösung sammelt Daten zu unnötigen Stopps, Fahrzeugleistung, Pannen und Kraftstoffverschwendung für das Back-Office-Management. Die Lösung kombiniert Lenkzeiten mit dem GPS-Tracker und anderen im Fahrzeug installierten Sensoren, um die Arbeitszeiten des Fahrers für die Lenkzeitprotokollierung und das ELD-Mandat aufzuzeichnen. Samsara bietet eine Abonnementlizenz pro Gerät und Jahr an, die telefonischen technischen Support für seine Nutzer umfasst. Diese Lösung kann in Lkws, Schulbussen, Lieferfahrzeugen und mehr installiert werden.
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Samsara Preis

Samsara bietet keine Gratisversion, aber eine kostenlose Testversion.

Startpreis:
Nicht vom Anbieter bereitgestellt
Kostenlose Version:
Nein
Kostenlose Testversion:
Ja

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Samsara Erfahrungen

Funktionsbewertung

Preis-Leistungs-Verhältnis
3,9
Funktionalität
4,0
Bedienkomfort
4,1
Kundenbetreuung
4,0
L. Houston
  • Branche: Logistik & Lieferkette
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 10.9.2019

Samsara is an excellent Fleet Management software

I am pleased with Samsara overall. It has shown us how to take our business to the next level. As we've evolved, our requirements of Samsara have as well. Although Samsara could not anticipate this, I am eager to give helpful insight on how to help Samsara go even further!

Vorteile

I enjoy having the insight that it provides us. Literally, with what I can see on the road, and all of the back-end data it can provide us. Samsara helps us remain compliant in our industry. So its routing functions are a leading example of what vehicle tracking should look like. Lastly, the driver app is what comes in the clutch to wrap it all up. Our staff finds the app very intuitive, simple, and it rarely faults. It is official and its documents function help us log valuable information that we turn into presentable data!

Nachteile

The system is buggy, and I find myself having to call in every so often to inquire about why I'm not seeing certain stats or images on my vehicles from their dashcams. The Driver app sometimes force quits and will sometimes refuse my drivers to log information.

In Betracht gezogene Alternativen

Verizon Connect

Warum Samsara gewählt wurde

Samsara is robust, very user-friendly, and is scalable.

Gründe für den Wechsel zu Samsara

Capterra reviews!
Bruce
  • Branche: Transport/Güterfrachtverkehr/Schienenverkehr
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
3

5
Bewertet am 3.5.2021

Great Asset

Over all a great system for the money. Drivers take to it easily, dispatchers like the flexibility and versatility of tracking the trucks and seeing what is going on. It would be nice if you could hover or select a driver and visibly see something that tells how long they have been sitting rather than having to going into the trips and just see a paragraph that displays time.

Vorteile

Very easy to maneuver and learn features on the dashboard. App is easy to learn, even for our older non-tech drivers. Cameras have paid for themselves in the first year by being able to download and utilize for accidents.

Nachteile

App updates constantly, which is good that features are added. Most times though updates slow the app down if the update does not take automatically and locks up app.
Since everyone has begun working from home and remotely, customer service has suffered and response time from email is very lacking, and when they do its the same scripted reply's. Initially someone would work through an issues with you on the phone, no so much anymore.

Sierra
  • Branche: Bau
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionen
1
Bedienkomfort
1
Kundenbetreuung
1

1
Bewertet am 18.8.2020

DO NOT USE THIS COMPANY

Our contract with your company started at the end of March 2019 and our dashboard turned off October 2019. EVEN THOUGH I HAVE PAID FOR FULL YEAR OF SERVICE ON MY DEVICES. We had to keep Verizon connect active and ongoing while we waited for your installation. Installation crews never could get them installed correctly . We were told that this system would alert for distracted driving, if there was a car stopped in front of you it would alert you, non of the in cab "coaching" features worked. The only two features that ever worked (not consistently, rarely did this work correctly) was the "your seatbelt is unbuckled" and "please reduce speed" . We made this switch to Samsara due to the salesperson advertising these features to us, which never worked. We were happy with our Verizon connect. We were told you had multi rear camera and side camera options That we're coming out within 4-5 months. That never happened. We were told we would be on a monthly billing cycle. Only to be told later that they were giving us 30 day month trial and that you did not offer monthly cycle. We never do annual billing cycles. This would have been a deal breaker for us. We spent $3000 integrating this product with our company operation software.we still have never even gotten to make sure works , yet since we haven't been able to pull a log from Samsara. Not having a fleet program is putting my company drivers at risk. This advertising was fraud. Our agreement has been breached.

Vorteile

THE FALSE ADVERTISING the idea of what the company and their equipment would do . I could integrate to our company software ( which our software people got done on our side) Samsara never did their part to run logs to see if it was working.

Nachteile

The coaching features do not work as advertised. Heat from your windshield will interfere with its performance entirely, promise of future equipment being developed which never came to be available. switch sales tactics, poor customer service,

Christopher
  • Branche: Umweltdienstleistungen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 19.7.2019

Samsara - Perfect Balance of Features, Function and Design

Samsara allows us 100% visibility of our fleet, plus diagnostic info regarding our trucks, including fuel level and DEF level!

Vorteile

Samsara offers a simple yet stunning UX. The dashboard is subtle yet robust. What I love is that nothing annoys me about the interface. Things are where I would assume I should find them. There is just enough functionality without introducing options I'll never use. So far Samsara is super durable and stable. Reporting is quick and accurate. The hardware options surpass the competitors. So far we are very happy with our choice.

Nachteile

The maintenance feature doesn't allow uploading files such as receipts.

In Betracht gezogene Alternativen

Verizon Connect

Warum Samsara gewählt wurde

Our previous provider didn't offer real-time vehicle diagnostics via OBDII port.

Gründe für den Wechsel zu Samsara

The user interface was superior as well as the hardware options.
Verifizierter Rezensent
  • Branche: Bau
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 16.9.2020

Full Fleet Management

Positive, continuously improving, and clearly a leader in the fleet management/dash cam software industry. They have all the features and then some.

Vorteile

Ease of installation was very important. This is a plug and play, while other options must be wired in by installers at a cost. The interface, features, and overall usability are much better than the two other companies I have used.

Nachteile

Usual high pressure sales to start the process, but the negotiation and closing process was very smooth. Some reports and insights are slow to update but overall seems to be very accurate.

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