Über Bitrix24

Bitrix24 ist eine Client-Management-Lösung, die Unternehmen eine Plattform zur Organisation und Verfolgung von Interaktionen mit potenziellen oder bestehenden Kunden und Partnern bietet. Mit der Software können Nutzer Kundeninteraktionen protokollieren und verwalten, Lead-Daten erfassen und speichern, Verkaufsberichte erstellen und eine Segmentierung von Zielgruppen durchführen.

Leads, die von der Website eines Nutzers empfangen werden (z. B. aus einem Bestell- oder Feedbackformular), können direkt in das CRM eingespeist werden. Nutzer können dann Nachrichtenvorlagen erstellen, Einzel- oder Gruppen-E-Mails an Leads und Kontakte senden, Notizen zu Kundeninteraktionen erfassen, Besprechungen planen und Aufgaben zuweisen.

Nutzer können personalisierte Rechnungen für Kunden erstellen, indem sie Kundeninformationen automatisch einfügen und diese direkt an die E-Mail-Adresse des Kunden senden.

Die Verkaufstrichter-Funktionalität von Bitrix24 bietet einen Überblick über laufende Verkaufstransaktionen und deren jeweilige Phasen. Mit dem Vertriebs-Dashboard können Vertriebsmitarbeitende sehen, wie viele Geschäfte sie abgeschlossen haben, wie vielen Kunden noch keine Rechnung gestellt wurde und die Bewertung eines Mitarbeitenden im Vergleich zu anderen Mitgliedern des Vertriebsteams einsehen.

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Bitrix24 Video
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Bitrix24 Preis

Bitrix24 bietet eine Gratisversion und eine kostenlose Testversion. Die kostenpflichtige Version von Bitrix24 ist ab 24,00 $/Monat verfügbar.

Startpreis:
24,00 $/Monat See pricing details
Kostenlose Version:
Ja
Kostenlose Testversion:
Ja

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Bitrix24 Erfahrungen

Funktionsbewertung

Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
3,5
Kundenbetreuung
4
5 von 459 Bewertungen Alle Bewertungen anzeigen
Maszni A.
  • Branche: Unterhaltung
  • Unternehmensgröße: 1.001-5.000 Mitarbeiter
  • Verwendet: Täglich für Mehr als 2 Jahre
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
3

5
Bewertet am 22.3.2021

Project management software with very good workload planning

Overall, working with Bitrix24 as my main project management software has really improving my team effectiveness in developing a product and increase our time spend on organizing project that has short due-date.

Vorteile

I really like with the workload planning that Bitrix24 has offered, as it really helpful in distributing workload for each team members. It is a very important to do this step, so we can track our task precisely and preventing us from skipping task on project. The project template is easily customizable to cater for the project needs.

Nachteile

The developer should really taking consideration user experience and opinion on the software tools placement. Some of the tools is hidden on unexpected location inside on other tools and make the navigation process is quite frustrating. Storing and uploading a large size files is keep get interrupted and very frustrating experience with it.

Aliaksandr B.
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2-10 Mitarbeiter
  • Verwendet: Täglich für Mehr als 1 Jahr
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 31.1.2021

A good software, but if only you live in CIS

Well, I used Bitrix a lot of time and you know, the things doesn`t change a lot of time. For sure, Bitrix is got a lot of features and integrations. But the question of quality of these features are opened. For 100% benefits of features, you should to charge the money for add-ons, or you should to do some of dev-jobs. This is not cool for the small teams.
Overall: for employees and some teams from CIS this software is 'must-have'. If you want to change something, you can do it, because a lot of software are available. And a lot of these are good enough for any-sized teams.

Vorteile

A lot of features, a lot of integrations

Nachteile

First of all: a heavy widgets. Your website will be slow if you will use widgets, like openlines and etc. Second one is an old interface of admin. Like 'Permissions' and etc. Third: the reports are really bad. Also email marketing isn`t good. And the last one is that you should always charge the money: for example, it`s hard to find a useful free add-ons.

Agnishwar M.
  • Branche: Logistik & Lieferkette
  • Unternehmensgröße: 11-50 Mitarbeiter
  • Verwendet: Täglich für 6-12 Monate
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 11.5.2021

Review of Bitrix24

The Problems we are settling is our Project the board and correspondence issues. Yet, with everything taken into account Bitrix is taking care of its work for our organization

Vorteile

What I like when utilizing Bitrix is that there are various types of how to deal with a venture. The client the executives is likewise a major in addition to us in our organization as we are partitioned into independent divisions that has every one of its own workgroups. For each errand you can designate, track, have cutoff times and fuse it to your functioning arrangement when you time in to their underlying working day include.

Client Dashboard

Having your own profile and can transfer records unto your drive is an immense assistance to us as we would require a distributed storage and across the board to keep our work streaming.

Group Collaborations

Additionally, the capacity to have a visit in a CRM which has call/video empowered truly assisted our group with working and convey better as we are generally working distantly. You can utilize the searchbar when utilizing the visit which I think helps when you failed to remember a few things when to conversing with a colleague.

Nachteile

What I don't care for is the point at which I am remarking to an assignment you can't utilize your standard tab keys to embed a few spaces. I realize it's a matter of inclination yet when you are utilizing the projectile alternatives of their rich content manager you can't utilize internal slugs see reference model [SENSITIVE CONTENT HIDDEN] which is discover irritating as we use it regularly. What we do is we make a different google docs that way we can indent into the list items.

Lee H.
  • Branche: Medizinische Geräte
  • Unternehmensgröße: 2-10 Mitarbeiter
  • Verwendet: Täglich für 6-12 Monate
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionen
1
Bedienkomfort
1
Kundenbetreuung
1

1
Bewertet am 31.1.2021

Complete Scam

If i could provide a lower score, I would. The company falsely advertises integrations with Quickbooks Online, it does not work. The software is a shell, meaning that the purchaser has to "create: every document and infrastructure in order for the application to even come close to working. The very thing that it appears it was designed for ( CRM) fails miserably. You wont even see your deals or opportunities move to the "next stage" without some form of manual manipulation. Telephone integration does absolutely nothing other than clog up your leads with calls with zero info on them. Top all of this off with the complete lack of support ( even in the paid version). They will take days to respond and then its with a canned response about going and researching the answer your self in a pile of some of the worst help files I have seen in my more than 30 years in business. Then, finally capped by this...once you have wasted the $1000.00 for the access to the software and the countless hours and thousands of dollars to try to get it to work with just basic day to day operation....you finally decide that their are much better options available (like Salesfoce) they will refuse to refund you any part of your remaining subscription. BUYER BE WARE- complete and total scam of a solution. DO NOT WASTE YOUR MONEY!

Vorteile

NONE- very difficult to deploy. Hours upon hours spent in setup ended up being a complete waste of time. Not ONE of the integrations work.

Nachteile

difficult to train staff on, difficult and expensive to obtain support

Zuhairah A.
  • Branche: Internet
  • Unternehmensgröße: 5.001-10.000 Mitarbeiter
  • Verwendet: Täglich für Mehr als 2 Jahre
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 7.4.2021

Reliable CRM platform

We have a great experience deploying Bitrix24 as our main platform to organizing and managing our customer related service. We also use the task management tools provided as our alternative task management platform and to manage my basic daily task.

Vorteile

Bitrix24 has almost everything that a "Customer Relationship Management" needs and it is very easy to implement this platform to work flawlessly with our current system. It has a very good tool for contact management that we use to manage our employees profile, customer ticket and contact details.

Nachteile

There are some report details that are left out in the report generated that are very important for us to have a clearer analytics and insight. They should also fix the integration feature, as some of the integration is not properly integrated and no data are shown in the software after it is connected.

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