Homebase

Vorteile

I thoroughly enjoy the Homebase platform and its ease of use. Everything is color coordinated, which is my favorite part. I use this to schedule my employees for all my locations. My employees enjoy it too because they can request time off, trade shifts, and see when they are scheduled on their phone. I also love the stats where I can keep track of sales and labor - and it links up all my locations which is a plus!

Nachteile

There honestly isn't anything I dislike about the software. I use it mainly for scheduling, but it does so much more than that. I would maybe like to customize admin roles a little more for better security, but that isn't entirely necessary.

Vorteile

I really like the geo clock and functioning with employees using their mobile phones instead of store equipment

Nachteile

Cost and reporting could be more detailed to be more HR equipped

In Betracht gezogene Alternativen

Warum Homebase gewählt wurde

Gründe für den Wechsel zu Homebase

Vorteile

How easy friendly to use, can communicate with staff and changes are not difficult.When I have had issue, the support is great and is done in a timely matter.

Nachteile

Not being able to print out a 2 week schedule that is easy to see on 1 page.

Vorteile

Very easy to use. The user interface is very simple and easy to navigate.

Nachteile

I feel like this is a beta software that should not have been rolled out yet. We have been using it for a week and have had issues every day since we started using it. Basic things that you think should just work doesn't work.
Example: All my employees have a 1 hour, unpaid lunch everyday. They clock in and clock out on this required one hour lunch but Homebase is still counting it in their total hours. So know I ma getting alerts that they all have overtime but they actually don't because Homebase is not calculating hours correctly.
So there have been several little things (Bugs) that I have found every day since using Homebase. I contact customer support and they tell me that they will pass it on to their product team.
This may sound harsh but the product team really should have tested this software more before rolling it out. Makes me question all the reviews I am seeing on here. All the bugs have been on basic functions.

Vorteile

Scheduling. Having a central location for employee communication. push notifications. employee integration. Customer service is great.

Nachteile

Sometimes doesn't sync with toast. can lag at times. Can lag and force close at times. No search bar in the message thread. unable to edit people out of specific chats forcing you to start whole new chat.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu Homebase