M1 ERP

Vorteile

The ability to drill down between modules is wonderful. I've never used a software that allowed this so seamlessly.

Nachteile

The lack of online inquiries through the internet from fellow users that might have experienced something that isn't typical to help others figure it out. This can be technical or a way to resolve a process issue.

Vorteile

The Manufacturing organizational aspect of the software is great! Helps keep the manufacturing workflow running smoothly without much intervention from administrative staff.

Once the software is learned, it is a pretty intuitive and easy to use product.

Nachteile

Ability to modify standard document layout should be included in the software and should not be an add-in. Especially working from a French/English Province we need the ability legally to have 2 languages shown on the documents but shouldn't have to pay for it.

It would also be useful to have a basic functioning walkthrough tutorial for when you first start up E2.

In Betracht gezogene Alternativen

Warum M1 ERP gewählt wurde

Gründe für den Wechsel zu M1 ERP

Vorteile

Their sales team made a really good pitch, then went radio silent the moment we signed up, and quit 6 weeks later.

Based on their pitch, we engaged them to provide version 8 of the core system seven companies, and a couple of optional modules for a couple of those companies, and a few custom modifications, we were assured this would be straight forward and ready to use in 8-12 weeks.

It has been over 2 years and they been unable to even get one of those companies up and running as per the our agreement with them.

Nachteile

The worst part about this experience? Everything that happened after they had our money...

In all of my professional life I have never before experienced such intentionally dishonest behavior in a professional setting. Deciding to use ECi M1 has been the worst business decision that we have ever made.

If you are in Australia, or if you intend to rely on the Australian support team, I cannot urge you strongly enough to stay away from ECi M1. They have repeatedly proved themselves incompetent and dishonest.

Vorteile

Improvement of inventory tracking coming from an Excel-based, manual process that'd grown to be quite cumbersome. MFG's capabilities eliminated many spreadsheets and many hours maintaining those spreadsheets.

Visibility throughout the organization of order status; pieces completed, what's in-process, what's already shipped, etc.

Searchable criteria in MFG is quite robust. Prior to MFG we were only able to search via customer part numbers, this left a lot to be desired. Now we can search based on many, many more variables.

Nachteile

The biggest hurdle/challenge in learning and implementing MFG was understanding a whole new terminology; allocations, transfers, material/job requirements, processing, etc. and how those functioned in MFG specifically. As well sometimes, certain terms are used interchangeably in certain places and this can lead to temporary confusion.

There are many ways to accomplish a single task. This flexibility is nice once you're used to the system but can be overwhelming in the beginning.

In Betracht gezogene Alternativen

Warum M1 ERP gewählt wurde

Zuvor genutzte Software

Gründe für den Wechsel zu M1 ERP

Vorteile

Helps immensely with organization and the customization options are excellent.

Nachteile

It does not allow for a user to have more than one order open at a time, which makes it difficult for multitasking or referencing a previous order. This is one feature that we greatly miss from Job Boss. Also, the training provided could have been better, there was a lot of situations that the training did not cover and we had to learn on our own.