Wrike ist eine cloudbasierte Projektmanagement-Plattform für Teams ab 20 Mitarbeitenden, die sowohl für große Unternehmen als auch für kleine und mittlere Unternehmen geeignet ist. Sie unterstützt die Remote-Arbeit für verschiedene Teams. Diese Lösung bietet Gantt-Diagramme, Kalender, Workload-Ansicht für das Ressourcenmanagement, nutzerdefinierte Dashboards und Echtzeit-Updates. Sie ermöglicht die Strukturierung über Ordner, Projekte und Aufgaben sowie eine automatische Zuweisung basierend auf Aufgabenstatus.
Wrike for Marketers ist ein separates Produkt mit maßgeschneiderten Vorlagen, Proofing-Tools und einer Adobe-Erweiterung. Wrike lässt sich in eine Vielzahl von Tools integrieren, darunter Salesforce, Dropbox, Slack und Adobe Creative Cloud, und bietet eine offene API. Wrike eignet sich für Marketing-, Betriebs-, Kreativ- und große bis mittelgroße IT-Teams.
Die Lösung wird pro Nutzer berechnet und ist als monatliches Abonnement erhältlich.
Gabriel L. Branche: Internet Mitarbeiteranzahl: Selbstständig
Wrike is an exceptionally well-developed tool that even offers integration with Outlook to help keep project communication and schedules organized and on-time.
I'm a big fan of squeezing every additional second of my day, and as such, I'm constantly trying to do more in less time! Wrike keeps my projects on-time & on-budget, while allowing client collaboration.
I haven't found any major issues, perhaps the setup could be a little less involved but if you put in the time, you reap the rewards of a top project management tool.
Zulhilmi N. Branche: Freizeit, Reisen & Tourismus Mitarbeiteranzahl: 5.001-10.000 Mitarbeiter
Wrike really change our approach in collaborating project, the process has been simplified and we manage to cut the time to finish our project compared to before using Wrike. Integration with other software is doable and adding value to the software.
Wrike is really easy to use for managing our sales and marketing related project, we has the all the tools that much needed to managing a complex and resource rich project. Collaborating project with multiple department is smoothly run and we are using the messenger platform to coordinate and communicate quickly.
The feature and tools in this software is great, but that is another story with is user interface. The graphic design is not helping us to move faster, as many of the icon design is almost identical and sometimes confusing me. Sometimes, the system is not refresh automatically and i need to refresh it manually to get the real-time update.
Joelle L. Branche: Computer-Software Mitarbeiteranzahl: 51-200 Mitarbeiter
We had a good implementation specialist helping us to configure the product. It wasn't as easy to train others on it, so we weren't able to use it everywhere we wanted to. In some areas, it's intuitive, in others, it's very clumsy.
A few things solidified my decision in discontinuing use of the software:
At the end of the day, creating a project plan and moving between formats/views caused my plans to list in alphabetical order, then reset, then tasks disappeared, then reappeared. Tasks would move, then return to where they were, and then duplicate. This was a badexperience when you're trying to make a basic project plan, and I ended up in MS Project, then simply exported it for my immediate need. It was much simpler.
Another reason was their lack of support. I had issues with the billing and customer success sides. At one point, our statements were being sent to the wrong person, after I had asked to be the main contact. Then they deactivated our account with no warning, and when I asked they said "it's written on the invoice". I supposedly had access to a CSM, but they never called. When I asked to be contacted by a manager, I was told they would call me and they never did. I also ended up with a credit on the account, after they shut it down saying we hadn't paid
I liked the ability to collaborate, both internal and external. I also liked the Trello style boards for tasks, as well as the ability to mention people and easily improve communication flows. The implementation was decent.
The scheduling feature was very buggy, the drag and drop feature was not flexible, and the customer service was non existant. The billing wasn't right, they do not contact you unless they want something, and the product purpose can be replicated using other tools (Monday, MS Project, Excel/Trello)
Laetitia B. Branche: Design Mitarbeiteranzahl: 2-10 Mitarbeiter
It's flexible and there are multiple ways to look at projects/task depending on how users like to see things. For example as a list, Gantt chart, table or Boards which is really handy as we have designers and programmers who work very differently.
The decision to go with Wrike was also skewed by the ability to have external collaborators join the team.
The ability to add custom fields makes it easy to add information required.
Different views enable tasks to be seen by project, person, folder etc.
Being able to track time on each task is also really useful and easy for everyone.
New features are being rolled out frequently and Wrike is fast catching up on the areas I thought were lacking initially.
The flexibility and customisation makes it a bit confusing to start with, and I also found that the initial set up we had was not optimal. This was the first time we used a Project Management system to this extent, so this may be more of a user error issue.
The "CRM" workaround I don't think is worth the trouble.
The pricing model is the one that I think lets Wrike down the most. I understand the reason for a minimum of 5 seats, but every increment after this is in 5 seats as well. For a small business, this is a real issue in my view. This is also the case for additional features, many of which are only used by Admin, but are invoiced for each seat.
Syazwani I. Branche: Finanzdienstleistungen Mitarbeiteranzahl: 10.000+ Mitarbeiter
Wrike is all i need for our project, task and product launching. Every stages of the progress is very detailed so that we will not miss any important steps in between. Talking about notification, i can tags every team members in each steps of the progress to take more attention on the progress and vice versa. I really helping to making our project progress as smooth and as effective as possible.
Wrike really has help my team to work as a unit, especially when we had to work from remote area or work from home(WFH). Collaborating on project in virtual setting is never has been easy, but using all the features and integration with other software really has make this software one stop center for all my project management needs. Launching a product with Wrike has its own benefit and everything can be accelerate for more fast product launching.
Wrike is actually not that simple to setting everything up especially when i have use so many software integration like JIRA and Okta. Some of integration is working without any problem, but some need the helps from the customer service to fully integrated it with my system.