GoTo Training

Vorteile

I love that this allows me to schedule out classes in advance. It also allows me to easily create and administer tests, share supporting documentation, and make sure people are paying attention. In this type of learning environment between remote offices it's essential that the performance of the application is spotless when it comes to audio and video and for the vast majority of trainings I've run GTT has been amazing.

Nachteile

I have 2 major complaints. 1st there is a bug in the software that has been there for over two years at this point that prevents me from using the quiz functionality as intended. Customer support took over 6 months to figure out this bug even though I suggested that it might be the problem on the first interaction. 2nd there is no way to mass export all of your classes to Google Calendar. I figured out a way to do a work around using apple calendar and then exporting that cal to google cal but it's a huge pain still.

Vorteile

With the atmosphere of today's society remote or virtual work is great. This software make it safe and easy to attend training classes. The page or app gives you the opportunity to not only interact with your trainers but with other classmates in attendance. you can also use the chat feature to communicate. I like the option of being able to control who sees you on camera as well and the microphone feature.

Nachteile

when the trainers use the screen share feature, it is not possible to make the screen larger making it sometimes hard to see the material. Also when sharing your screen it limits the number of camera feeds you can see making the trainers have to rotate cameras

Vorteile

Scheduling
Client data collection

Efficient and effective monthly billing

support always answered the phone, (even though they were too ignorant of the product too help,)

Supervisors form support always promised to get back to me. (Even though they never did,)

Nachteile

Bugs
Features that don’t work
Long list

Using this product cost me about 25% of every event I’ve done that invoked payment.

Zero accountability.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu GoTo Training

Vorteile

We really like all the opportunity that this software has - breakout rooms, library, scheduling.

Nachteile

It's not easy to learn. We have had to teach ourselves which is probably why we don't know how to use all the features correctly. That being said, we have had no contact with customer support other than them sending me a huge binder of materials to figure things out on my own.

Vorteile

Has all I need to host a training or webinar, and gain insight into questions/attendees afterwards. It allows me to review questions that were asked and ensure that my attendees got what they came for.

Nachteile

Lots of features, before becoming familiar with it I sometimes don't know how to do what I need to. After using it for some time, I know exactly what I can do and how to do it.