Über simPRO

simPRO is a powerful job management software solution created by trade contractors, for trade contractors. If your business struggles with quoting multi-stage projects, managing inventory, communicating with technicians, or any other areas of your workflow, simPRO provides a streamlined platform to address your pressing challenges all while helping you increase productivity and profits. More than 120,000 field service professionals in the commercial and residential spaces trust simPRO for workflow management. simPRO combines cloud-based software for the office with mobile apps for technicians for superior office to field connectivity. simPRO is a top-rated choice in the field service industry due to easily-accessible customer support, online help guides, in-depth implementation and training, and consistent software updates that are tailored to customers’ needs. Additionally, simPRO connects with QuickBooks and Xero for streamlined accounting and job management.
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simPRO Preis

simPRO bietet keine Gratisversion und keine kostenlose Testversion. Die kostenpflichtige Version von simPRO ist ab AU$ 154,00/Monat verfügbar.

Startpreis:
AU$ 154,00/Monat
Kostenlose Version:
Nein
Kostenlose Testversion:
Nein

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simPRO Erfahrungen

Funktionsbewertung

Preis-Leistungs-Verhältnis
4,0
Funktionalität
4
Bedienkomfort
3,9
Kundenbetreuung
4,1
Lori
  • Branche: Öffentliche Sicherheit
  • Unternehmensgröße: 11-50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 4.1.2019

Best overall Service/Project Software on the Market

It has saved us money overall by bringing all employees into the same software program eliminating unnecessary phone calls and conversations internally to determine job status, order status, etc. Customer service is amazing from the training, hand holding during implementation and customer support after the sale. simPRO believes in relationships with their clients. They don't sell you then disappear.

Vorteile

simPRO allowed us to bring all of our employees together into one software package from lead to quote to job management to invoicing and receiving payments. It even tracks field personnel time. This allowed us to cancel several other software programs that we were using and got everybody on the same page saving time which saves money.

Nachteile

It takes some time to learn all the nuances of the program to become fluent in "simPROese".

Antwort von simPRO Software

Hi there Lori. Great to hear feedback from you, and to hear that you, and your business, are happy with the service that we provide. As always, if you require ongoing support with simPRO¿s solutions, we encourage you to contact your local Support Team to voice your feedback so we can assist. For our contact details, follow this link and scroll to the bottom of the page for our contact information across the globe: http://helpguide.simprogroup.com/Content/Welcome.htm From Team simPRO

Beantwortet am 10.1.2019
Pippa
  • Branche: Sicherheit & Untersuchungen
  • Unternehmensgröße: 2-10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 8.3.2022

Excellent Product & Support

From the first contact with Simpro, they were excellent. [SENSITIVE CONTENT HIDDEN] who was great, came to see us and showed us what it could do for us, so having to consider very carefully following a failed software implementation with another provider, we decided to proceed with them. They weren't the cheapest but we got a good feel for the company and we haven't been disappointed. It wasn't an easy task transferring our data to Simpro and was very time consuming but has been completely worth it now it's up and running.

Vorteile

It's very user friendly and just works for our business

Nachteile

Occasionally we find there is no fix for something we want to change to suit our needs but there is usually a way around it and support are very helpful with suggestions. I am able to submit suggestions to a forum in which they consider putting changes in place if they can.

Antwort von simPRO Software

Hi there Pippa, we cannot thank you enough for your kind words and feedback! Success stories like this inspires our team everyday. We look forward to continuing our partnership. Wishing you all the best!

Beantwortet am 17.3.2022
Verifizierter Rezensent
  • Branche: Buchhaltung
  • Unternehmensgröße: 1 001-5 000 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 10.11.2022

the ideal software for project management.

I recommand this sofware because it's really helps to get project done very quickly

Vorteile

Simpro is an excellent software for project management. it embeds features such as estimation, planning, execution of tasks, inventory management. it's really a complete and quite easy to use software.

Nachteile

I have to use it at least for 3 pojects to get my hands on it.

In Betracht gezogene Alternativen

MeasureSquare

Zuvor genutzte Software

MeasureSquare
Russell
  • Branche: Bau
  • Unternehmensgröße: 11-50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
2
Funktionen
3
Bedienkomfort
3
Kundenbetreuung
1

2
Bewertet am 16.3.2022

Customer Service is horrible, lots of broken promises.

Our experience with Simpro started out great. The sales person promised us the world and we bought in. The onboarding process was partially hampered by Covid so the whole process was done online. We worked our way though that and started to use the program. We even switched our accounting software to one that was compatible with their system. A lot of the features that they promised to be seamless were not and I kept getting told that it would get better and that they would work on it. The tax features were not compatible in Canada, even though we were assured numerous times that they were and when they finally admitted that they weren't they promised they would fix the issues. We limped along with the software for about 6 months all the while being promised that the issues were being fixed. During this time we saw a definite drop in revenue, that corrected itself when we cancelled the software. We eventually got in contact with upper management, they promised to work with us and make things right. Unfortunately that is all it was, promises that were never followed through on. After cancelling Simpro we were promised that they would keep in contact and even potentially talk about refunding some money. From that point on they refused to reply to emails or phone calls. Stay away. They only care about collecting your money and will say whatever they need to to do this.

Vorteile

The Quote features and catalogue worked well.

Nachteile

Time entering, looking back on jobs, live time costing

In Betracht gezogene Alternativen

Joblogic, ServiceTitan, ServiceTrade, Fieldpoint, Jobber und Service Fusion

Warum simPRO gewählt wurde

We were looking for a more encompassing CRM that would require less man hours to run

Gründe für den Wechsel zu simPRO

At the time thought it was the closest one to cover all of our needs.

Antwort von simPRO Software

Hi there Russell,

Thank you for your candid feedback and details in regard to your experience with simPRO. We are deeply saddened to hear that you had a less than ideal experience with our software and team. We understand the implementation process can be a lot of work for your business. Our training process is robust and can take a significant amount of time, however, it is essential for long-term success with our software.

We are also disappointed to hear that you were not pleased with the experience you had with our upper management; serving our customers is a top priority of ours, and we want to make sure it is being showcased through all of our simPRO departments. We have reached out to your Account Management team to have them assist you in any way possible. Once again, we would like to sincerely apologize for any negative experience you have had, and we wish you all the best in your future endeavors.

Beantwortet am 16.5.2022
David
  • Branche: Bau
  • Unternehmensgröße: 2-10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionen
3
Bedienkomfort
5
Kundenbetreuung
4

4
Bewertet am 18.8.2022

Simpro

We have had a good experience with Simpro implementation team and our consultant was great. The suppourt team are not as well versed in the software and sometimes don't come up with the correct solution to the problem

Vorteile

Easy to implement the back office side works really well and gives the ability to manage stock and jobs easily. The integration into Quickbooks is flawless and is a great boon.

Nachteile

The mobile app is hard to use not intuative and lacks some funtionality.

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