10to8 ist eine cloudbasierte Buchungslösung für kleine bis große Unternehmen in allen Branchen. Das Tool bietet den Nutzern eine maßgeschneiderte Buchungswebsite, auf der Kunden Termine vereinbaren, Veranstaltungen und Dienstleistungen bezahlen und auf bestehende Buchungen zugreifen können.
Kunden können Termine nach Bedarf planen, absagen und verschieben. Termine werden automatisch mit den Nutzerkalendern synchronisiert. 10to8 kann in Gmail, Outlook, iCal und mehr eingebunden werden. Nutzer können bei Bedarf mehrere Kalender verwalten. Die Besuchenden können per E-Mail- und SMS-Erinnerungen benachrichtigt werden. Die Nutzer können Notizen, Fragebögen und andere Kundendaten speichern.
Buchungsschaltflächen und Formulare können in bestehende Websites eingebettet werden, und die Nutzer können auch auf eine direkte Chat-Funktion zugreifen, um mit Kunden zu kommunizieren. Mit Berichterstattungsfunktionen können Nutzer bestätigte Termine, unbezahlte Rechnungen und mehr nachverfolgen. 10to8 unterstützt außerdem mehrere Sprachen und ermöglicht es Nutzern, das Dashboard anzupassen.
Support wird per E-Mail und Telefon angeboten. Die Preise verstehen sich pro Nutzer und Monat.
Debbie B. Branche: Immobilien Mitarbeiteranzahl: Selbstständig
This product was easy to set up and implement. I really like the feature that reminds users via email and SMS. The feature that connects Zoom to the calendar and auto send the zoom link is awesome.
I really like this product. I’m using the free version and can’t complain.
Verifizierter Rezensent Branche: Personalwesen Mitarbeiteranzahl: 2-10 Mitarbeiter
I have individual clients booking coaching sessions (both online and face to face.) 10to8 has greatly simplified this process, and with the payment integration and text message reminders -- I'm having fewer no-shows.
This is a great booking system to get started with, because the free version has 98% of the features of the paid... the only limitation is a max of 100 appointments scheduled per month, which is ideal for those coaches, counselors, massage therapists, etc. just starting out.
It integrates with payment systems, syncs with your calendar(s), and even sends SMS text reminders to your clients ahead of their booked appointment.
The ability to book an entire sequence of sessions is a bit awkward. Although they are working on this features....
Lisa Z. Branche: Verbraucherdienste Mitarbeiteranzahl: 2-10 Mitarbeiter
When the rubber met the road it turns out that this software can't do 75% of what they promised it could do, it has been months and months of total frustration. I've wasted more of my time and my admin's time on this than I can count and the stress its caused has been immeasurable. After all this time I'm still not able to comfortably use the software because there have been so many glitches and every time I think I can bring it live something else fails. LOOK ELSEWHERE!
To be honest, I'm struggling to find anything I like about this software and am shocked that it's getting 4-5 stars.
The list is longer than the space provided. My biggest beef with 10to8 is that I was EXTREMELY clear as to what I needed in my scheduling software and their sales team promised that they could do everything I needed with one exception, they also said that it could be set up quickly. This is TOTALLY UNTRUE.
Antwort: 10to8 9.5.2019
Firstly, thank you for taking the time to write your review, we welcome all feedback be it good or bad.
We have since investigated this issue internally, as of course, we take feedback of this nature very seriously; we strive to provide excellent customer service, hence our excellent feedback that you reference.
While our sales team are adamant that they managed expectations, and discussed potential limitations with you, we would like to apologise for any misunderstanding, confusion, and inconvenience that we may have caused.
We always strive to be open and honest, in fact it's not unusual for us to advise prospective customers if we feel our solution would not be a good fit. We're sorry if you feel this was not the case in this scenario.
I would happily put you in contact with our head of sales, and or senior management team, should you wish to discuss this further. We're always endeavour to find amicable solutions where possible.
Pat M. Branche: Marketing & Werbung Mitarbeiteranzahl: 2-10 Mitarbeiter
I really like 10to8. You can't beat the price and it's working really well. People set appointments with us often for different reasons. I've also been able to segregate the reasons so that I know what time I'm to meet someone and for what reason.
I like the ability to include calendars for other members of my staff so that they can book their appointments separately. That way, we're aware of whose appointments are whose. This doesn't happen with my currently paid appointment scheduler.
It's a bit difficult to set up in order to get things the way you want them and that will be 100% clear to people making appointments. I figured out some go-arounds, but others may not be as tech savvy.
Juli M. Branche: Gesundheit, Wellness & Fitness Mitarbeiteranzahl: Selbstständig
I'm a very new business with basically no budget, so this software has been really great at helping me establish a professional presence while I get up and running. It's easy to use and I didn't need any special skills to make it work right away
I'm not especially good with technology, and the set up was a breeze. I'm still using the free version, and it is the most robust scheduling software I've found. When my business grows I plan to upgrade to the paid version because I like the features and ease of use.
Obviously it would be great to be able to brand and accept payment with the free version, but I understand that's not practical. There isn't anything I've found yet that I would consider to be negative.