Über Act!
Act! Preis
Act! bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von Act! ist ab € 30,00/Monat verfügbar.
Alternativen für Act!
Act! Erfahrungen
Funktionsbewertung
- Branche: Computer-Software
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Excellent Software! I run my entire business on ACT!
My Experience with ACT has been great. I have spoken to support on occasion and they are very knowledgeable and supportive, and have always resolved any issues or questions I have. The one great feature of ACT is that it is on my laptop. So if I travel or the internet is down, I can still function - not so with SF.
Vorteile
It is very simple to use and yet very powerful. It provides me with Notes and Histories and as many fields as I need to put in data about my customers and vendors. It is linked to my phone as well as my admins data. I really cannot see running my business without ACT.
Nachteile
really nothing to complain about. they do updates and patches to fix any issues I have ever encountered
- Branche: Verpackung und Container
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Why I use ACT!
If was great until you dropped the ability to do an outright purchase. I don't see the value of subscription based for my needs.
Vorteile
It allows me to see the status of customers and prospects in real time and the history can be a business saver at times. The phone app integration is awesome when working in the field.
Nachteile
I'm really unhappy about the switch to subscriber based pricing. I will be looking at other CRM that I can do a purchase of.
Antwort von Act!
Thank you Tracy for your feedback. We appreciate and value our customers!
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
ACT has many features, but most of them are cumbersome and lacking full functionality.
Vorteile
Our office has been using this product since before I started. It is a solid database program and if that is all you want to do is have a large database of contacts, then this performs well.
Nachteile
I dislike how this is still only available for windows computers which makes communicating information in an office with both Mac and PC impossible. Also, the outlook plug in that allows emails to be synced with a contact in ACT will only link emails to the PRIMARY contact. So that means you have to manually sync that. If you are emailing over 100 emails a day, you end up either spending most of your time manually syncing contacts or just foregoing this feature. Also, you can only add 4 contacts to a company. Often times, we need to have upwards of 6-10 contacts for a company so the inability to add more is a huge issue. And since ACT isn't online, any changes made on any employee computers while not connected to the server means no one else has access to that info until they make it back to the office to sync. Which means our data is never fully up to date. There are so many problems with this software that we often don't try to take advantage of any of the other functions.
Antwort von Act!
Hi Nicole,
Thanks for your feedback!
You're correct that our main desktop product is only available for PC. Did you know we do offer a fully web-based solution, Act! Premium Cloud? This works great on PC and Mac, as well as keeping your data online on our hosted cloud servers.
It sounds like your business could make good use of the features available via Act! Cloud - might be worth checking it out at act.com - we do offer a free trial too.
We'll definitely be taking your feedback on board for future releases - especially what you've said around email syncing. We've got some major improvements planned in this area in the next release (20.1).
Lastly, there should be no limit to how many contacts can be assigned to a company - if you're having issues adding more than 4, I'd definitely recommend contacting customer support, who'll be happy to help.
If there's anything more we can do to help, please let us know!
Thanks again,
Jon,
Act! Social Media Team
- Branche: Marketing & Werbung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Act is great for marketing
Our marketing team is virtual and located all over the US. We use Act for all our marketing accounts. Our administration uses Act for business development as well as our marketing team for each and every campaign.
Vorteile
We have been using Act for 18 years. It's a nice product with as many bells and whistles thats needed for a CRM. Its easy to implement and set up databases. It has the necessary features for analytics and reporting for clients.We plan to upgrade to an Act cloud version soon.
Nachteile
The only feature I would like to see added would be an internal voip so that you could hit the call button and Act would dial automatically.
Antwort von Act!
We love hearing from our customers, Tracy! Some of our favorite features have come from the suggestions of power users like you! We invite you to please submit your feature request by visiting this URL.
https://app.smartsheet.com/b/form/5833907456404e3d99cb5c440433f6a0
Thank you!
- Branche: Telekommunikation
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
ACT! Review
great product grreat features great support team even weekends keep up the good work
Vorteile
as an existing ACT! user i was already familiar with product. the cloud feature is great in a remote team environment
Nachteile
not being able to synchronise databases across cloud platform. have to do on desktop version
Antwort von Act!
Thank you, Ernest, for sharing this feedback! We appreciate it and love hearing from our customers!
