Verifizierter Rezensent Mitarbeiteranzahl: 11-50 Mitarbeiter
Our team looked into purchasing Macola for our main ERP software - until we saw the price. Now don't get me wrong, they're great. They had directed picking and put away, cloud based backup, multi-level BoM structuring, Build Estimates, etc. Lots of functionality.
The price point for the package was just a little too high for us right now. It felt like for the price, it was better to find something that had almost the same functionality for 1/2 the price.
Dave R. Branche: Elektrische/elektronische Fertigung Mitarbeiteranzahl: 51-200 Mitarbeiter
The development of this mature full featured accounting system in to a full, all features included ERP system has been great for our company over the last 20+ years. We have been able to avoid migrating to a new ERP system and all of the loss of productivity and learning curve challenges that reality brings. We have been able to migrate our now legacy manufacturing shop-floor software, the one that Macola was sold with as an add-on accounting package, back in to Macola this year. The capital savings alone has gone directly to our bottom line. The Professional Services team has some serious longevity and in many ways, has been a part of our company longer than most of the employees. Change is constant and Exact Macola has put great effort in keeping up with the industry and completing business software applications.
Like with any modern ERP system, when they are so capable, full featured, they have challenges with integrations and modules interacting correctly after updates.
Steve M. Branche: Elektrische/elektronische Fertigung Mitarbeiteranzahl: 51-200 Mitarbeiter
The support team from macola do not seem to want to help us. We have contracted with Triangle partners for our support and they do a very good job, but do not know the payroll system. We tried contacting macola for this help and they wrote us off so fast you couldn't even see it. I think we have found a work around through Triangle. I would hope that they would have a vested interest in seeing the successful implementation of any customer upgrading so that we could hand out 5 star reviews instead of 3 star. If your customers are happy and successful with your products they will let the world know about it. If they are unhappy with any aspect of the product or service they will also let the world know about it. Make your customers happy by helping when they request it. Especially after dropping 10's of thousands of dollars on the upgrade.
We have been using Macola Software for 30 years and have found it to be bullet proof and take care of our needs.
The help screens are in Dutch, we are americans. The linking of Synergy to Exact is glitchy. We are still trying to figure out a few of these bugs.
John L. Branche: Essen & Trinken Mitarbeiteranzahl: 11-50 Mitarbeiter
We've used Macola software for over 20 years in our business. We recently upgraded to the newest version (Macola 10) almost 2 years ago. We are in manufacturing, wholesale distribution, and e-commerce. We've worked with a Reseller who has been very helpful in supporting the software. You can customize the software, but it can get expensive depending on what customizations you need.
Macola 10 is owned by a software company called ECi. They recently announced they are severing all ties with their reseller partners. They are forcing all customers to now get support directly with them and are increasing the support costs. We're being told that we can't work with our reseller anymore and instead have to get consulting and professional services directly through ECi. At this point, I don't know if I would recommend any new customers to choose Macola 10.
Juan carlos F.
It was a tool for daily job, so this tool beefing up the prductivity all time...
- You can create your own tools, in previous editions with VB6 and the with .net, that makes great experience even if you don't know very well how to use Visual Basic, because if the ERP doesn't have and function that you need, you can create it!
- Support for Databases is awesome and the performance, I never have some problem with this ERP, in fact, sometimes I had to use it throught VPN and it works great.
- For some people the problem is Front end, it looks like "Old software" for me it is not a a problem, because despite of this "problem" the UX is good and is better in new versions.