Über CharmHealth

CharmHealth is a MU certified, cloud-based EHR, Practice Management and Medical Billing solution that helps healthcare organizations ranging from large multi-specialty groups to small independent medical offices function efficiently. To that effect, CharmHealth’s pricing is simple, unique and helps practices budget and manage the cost of software acquisition. The UI is designed with simple and readily recognizable icons that bring efficiency to the workflow. Key features include integrated patient intake forms, natural language processing, multi-specialty templates, e-Rx of controlled substances, referral modules, telehealth, inventory management, document management and more- all combined with clinical decision support and analytical tools. CharmHealth's marketplace ecosystem offers a multitude of mobile apps and add-ons with a large and growing number of integration partners along with readily available CharmHealth APIs including FHIR APIs to meet your growing needs. CharmHealth comes with a complimentary Patient portal that allows patients to securely message Practices, view visit summaries, hand-outs, treatment plan, Rx refills, pay bills, sign forms, schedule appointments and more. Custom phone, email, or text message reminders help Practices provide timely and quality Patient care. Support is offered via email, chat and phone by trained Support specialists.
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CharmHealth Video
CharmHealth Software - 1 - Vorschau
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CharmHealth Software - 5 - Vorschau

CharmHealth Preis

CharmHealth bietet eine Gratisversion und eine kostenlose Testversion.

Startpreis:
Nicht vom Anbieter bereitgestellt
Kostenlose Version:
Ja
Kostenlose Testversion:
Ja

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CharmHealth Erfahrungen

Funktionsbewertung

Preis-Leistungs-Verhältnis
4,5
Funktionalität
4,3
Bedienkomfort
4,4
Kundenbetreuung
3,8
5 reviews of 100 Alle Bewertungen anzeigen
Charles
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 11-50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 14.12.2018

Very solid value EMR

For us, it was a system that would be device agnostic. Charm works on any computer or mobile device with an HTML5 compliant browser.

Vorteile

Easy to get started. Has a very approachable user interface. Easy learning curve. Always improving. The company listens to customers and incorporates improvements based on feedback. Comparatively very inexpensive. Integrates with labs, erx solutions, and e-commerce solutions.

Nachteile

Customer Service is offshore and is not "real-time". But they do respond and are usually helpful. It is a trade-off for the pricing of the software. Some design issues in billing involving the integrated billing clearinghouse and downloading ERA's, and real-time eligibility verification requires a workaround to normal practices.

Sara
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 8.11.2020

Best EHR for value

I sampled several EHR systems last year and ChARM had most of the qualities that I wanted a administrator and clinician. I really enjoy using this EHR system and it is easy for my clients to use as well to sign paperwork and access resources.

Vorteile

I really enjoy that I can customize all of my notes and templates that I need on a daily basis. I also really enjoy that everything can be electronic and all paperwork can be sent to clients and have signatures in real time.

Nachteile

I feel the customer services could set up EFT and enrollments for payers to make it streamlined and easier for the provider.

Warum CharmHealth gewählt wurde

At the time I was using it I could not customize my notes to meet state and insurance standards

Zuvor genutzte Software

TherapyNotes

Gründe für den Wechsel zu CharmHealth

ChARM was the most inclusive program I could find along with a great price for a solo practice and ease of use.
Verifizierter Rezensent
  • Branche: Medizinische Praxis
  • Unternehmensgröße: 2-10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionen
3
Bedienkomfort
4
Kundenbetreuung
2

3
Bewertet am 11.11.2020

Great for small cash practices, not so great for busier practices

It is OK for clinics just starting out. Once you get beyond 2 patients an hour, it takes too long to chart and bill appropriately.

Vorteile

Great small all-around software that provides everything a small company needs. You can see a patient's financials from right within the chart, which is excellent. As well as their prior appointments. You can copy over phrases or entire notes from prior as well. e-scripts are easy, but do lack notifications. Scheduling is good. And, patient is able to book their appointments from your website.

Nachteile

Charting can be combersome. Our main issue is that the billing isn't robust enough. You have to use their system and their billers to get any benefit out of it.

In Betracht gezogene Alternativen

AdvancedMD EHR

Warum CharmHealth gewählt wurde

Jane didn't have insurance integration.

Zuvor genutzte Software

Jane

Gründe für den Wechsel zu CharmHealth

The look and feel, ease of use was great. Customer service is terrible.

Antwort von MedicalMine

Dear Anonymous Reviewer- Thank you for your review. We would actually love to work with you on the issues you are having! Are you taking advantage of all the billing features? We also have billing support in case you'd like to bill on your own. If you email me at [email protected] with the Subject: Attn:Billing Help Needed-- I can help nail down the problem and suggest an appropriate solution for you. Thank you and hope to hear from you soon!

Beantwortet am 17.11.2020
Andrew
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 11-50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 29.4.2022

Excellent all-in-one solution for management of Integrative Medical Practice

Vorteile

The ability to customize and create many different templates and structure for our office, has allowed hour office to grow and thrive.

Nachteile

Occasional challenges with connectivity, but these are often short-lived.

Matthew
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2-10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 6.11.2020

User Friendly Effective EMR

An effective EHR for us as compared to other software packages that is easy to use and cost effective for a smaller practice. Many enhancements have been made over the past 2 years which has made it even more attractive to use.

Vorteile

We changed to CharmHealth about 2 years ago after using PracticeFusion which did not have the flexibility we needed to add information. This software is easily customizable and has a vast library of templates for pre completed notes. It was easy to customize and had all the features we needed. Calendar is very user friendly and integrates well with the EHR. Can easily print out hard copies of anything we need and especially immunization records which are frequently requested by patients.

Nachteile

Although it hasn't been an issue for us, for a very large practice the cost could get rather high as compared to other EHR platforms. Since I have a relatively small practice, the cost is not an issue.
There have been problems with sending eprescriptions - The software can not locate the particular medication and you must know the generic as well as the trade name on occasion to get it through. There have been issues with locating pharmacies at times although, I must say, customer support has been helpful and has tried to rectify these issues as they come up.
Minor problem exists with entering patient email addresses. Software sometimes flags as invalid email address with anything that ends in *.com. You need to enter the email address as ".net then got back and re-enter the correct email address. Customer service has yet to fix this problem.

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