Convoso

Vorteile

The number of leads that get generated and converted after using this software has been astronomical. It's lead to very large gains & has become an integral piece of software to our company.

Nachteile

The program feels perfected at this point and so cons are nearly non-existent. We love the clean and intuitive UI & we love the way reports get exported in a timely manner. The only inconvenience we experience at times are network related & they are so rare we barely notice.

Vorteile

The software increased our contact rates 3x which increased overall sales 3x. In addition, the reporting dashboards allowed us to vastly improve a number of efficiency and agent behavior issues. The dynamic scripting allowed us to pop different scripts and compliance protocols increasing sales.

Nachteile

This is one of the more pricier softwares but you do, as they say, get what you pay for. I do pay 5-10k more a month than I would with another software but it makes me 250k plus more a month in sales!

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Gründe für den Wechsel zu Convoso

Vorteile

DID spam mitigation has been amazing, predictive dialer works as well as any we have used. Answering machine detection is very good.

Nachteile

Expensive telecommunication charges. Above the industry average with not much wiggle room.

Vorteile

Nothing about this dialer is as they claim.

Nachteile

Everything. nothing works as they say, constant issues and they always claim we are the only company to experience such issues. things client not being able to schedule system call backs, receive incoming calls, representatives not being able to pull leads/contacts.

Vorteile

Works in Chrome on MAC and PC! Low overhead as there is no application to install.

Nachteile

Getting a script to play for the users is complicated if there is a large amount of data to be collected from the client.