Über Maximizer CRM

Maximizer CRM is an integrated customer relationship management (CRM) solution suitable for organizations of all sizes across various industries. This solution can be deployed on both on-premise and in the cloud. Maximizer CRM features sales management, marketing automation, customer service and support and business productivity tools with integration with Microsoft products such as Outlook, Word, Excel and SharePoint. The solution's marketing automation application includes integrated campaign planning, email campaigns and marketing analytics. Users can target leads and customers and use list management capabilities to search and filter customer data by pre-defined criteria. Maximizer CRM’s sales management feature includes sales team monitoring with the help of measuring criteria such as close and abandonment rate. Customers and prospects can be categorized per region, time zone, products purchased and other measures. Maximizer CRM also includes business intelligence tools, such as built-in, customizable dashboards, and Excel, Web and SQL reports. It is available on a monthly subscription basis that includes support via phone, email and through an online knowledge base.
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Maximizer CRM Video
Maximizer CRM Software - 1 - Vorschau
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Maximizer CRM Preis

Maximizer CRM bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von Maximizer CRM ist ab $ 55,00/Monat verfügbar.

Startpreis:
$ 55,00/Monat
Kostenlose Version:
Nein
Kostenlose Testversion:
Ja

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Maximizer CRM Erfahrungen

Funktionsbewertung

Preis-Leistungs-Verhältnis
3,8
Funktionalität
3,9
Bedienkomfort
3,8
Kundenbetreuung
4,0
Tammy
  • Branche: Verbraucherdienste
  • Unternehmensgröße: 2-10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
3
Kundenbetreuung
5

5
Bewertet am 3.11.2018

Maximizer user review

We decided to stick with Maximizer and upgraded to the newest version mainly because it was an easier transition with the least amount of error is transferring all of our customer info. We also like the fact that it is a cloud based software so that we can access it from anywhere and no longer face the terror of losing all of our info if our computer were to crash.

Vorteile

I recently upgraded from a very old version and appreciate how easy the transition was and how similar they have kept the product.

Nachteile

There are a lot of upgraded features, which is great, but I find I definitely need to take the courses. Which is a great feature that they offer.

Kathy-Rae
  • Branche: Bau
  • Unternehmensgröße: 2-10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 7.7.2021

Maximizer user since the early 90's

The latest feature that I love is the relation manager it could be a little easier to use. For example I refer customers to service providers that I have in our database. The feature allows me to link that customer with the service providers that we have referred. I can then follow up with the provider to see if they heard from the customer and to make them realize that I'm tracking the precious leads that I send to them.

Vorteile

Maximizer has been my right arm since the early 90's. Our company has grown with Maximizer and watched the software evolve into a very powerful tool. The ability to organize all your customers in one program and to have the mobile ability to bring customer files up on our smart phone is incredible. It makes the customer feel important as you have all the details at your finger tips about their likes and dislikes. Many customers will comment that they can't believe I remembered one detail or another...I don't have the heart to tell them I have it all documented in my Maximizer program.

Nachteile

The addition of the campaign management is a critical feature but is very difficult to use. It is fabulous to have this in Maximizer but it is not as easy to use as some of the others such as Constant Contact. The integration of and the statistics are very important to see what customers are clicking on within your email broadcast. Increasing the ability to make adding graphics and enhancing the viewing pleasure of the customer would be very helpful.

In Betracht gezogene Alternativen

Zoho Connect, Salesforce Sales Cloud und HubSpot CRM

Gründe für den Wechsel zu Maximizer CRM

I had not upgraded my software with Maximizer for several years and did not realize all the fabulous new features that had been added. Probably my biggest stumbling block was at the time my company relied upon the ability to have the integration with QuickBooks. I did not want to go to the online version of QB to have this integration. Our company moved away from needing this feature but now that we are doing more online sales I think it would be instrumental. Although I have heard that the online version of QB is not a good idea. Wish there was a way to integrate the online version of Max with the desktop version of QB.
Sam
  • Branche: Versicherung
  • Unternehmensgröße: 2-10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionen
3
Bedienkomfort
2
Kundenbetreuung
1

3
Bewertet am 31.7.2018

Difficult to set-up, pay as you go support, pieced together from other CRM's

If you are not a savvy database programer or don't have a staff member that is, then you will likely find this CRM to be very difficult to use and customize to your practice. The cost keeps increasing and once you have been using the system, the company knows they have you on the hook and will keep the price increases rolling your way. Using this is like being caught between a rock and a hard place.

Vorteile

Online access from anywhere.
Dashboard provides a good overview of your business.
Wealth edition has some customization to the financial industry.

Nachteile

The way it is sold and supported is not CUSTOMER friendly. The resellers charge for everything and don't want to teach you how to be independent of them. They would rather do it for you without educating you. Pretty expensive.
The webinar support is inadequate, they won't answer some questions and tell you that they have people you can pay to get that done. We should be able to learn it ourselves.
You will have to buy a second access for your Administrative Support person, which is not the case with all competitor products and seems like a cash grab.
Subscription is paid annually not monthly, so if you don't like it you are out a big chunk of money.
Will not separate out billing for multiple advisors in a firm.

Sue Lynn
  • Branche: Buchhaltung
  • Unternehmensgröße: 11-50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 31.10.2022

Incredible CRM!

Over the last few decades it has help improve my career because of the tracking and flexibility of the design. I couldn't recommend a better CRM.

Vorteile

The best feature is that you can design it to work best for your field, the user defined fields are very important in a specialty or unique business.

Nachteile

I don't have anything bad to say, I've been using this software for over 20 years! it's awesome!

Antwort von Maximizer Software

Hi Sue Lynn,

Thank you very much for sharing your positive experience with Maximizer over the past 20 years!

We're so happy that our fully customizable fields have made it easy for Maximizer to fit in with your business process.

Looking forward to helping your organization continue to thrive for many more years.

The Maximizer Team

Beantwortet am 7.11.2022
Brian
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 201-500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 31.10.2022

Long Time Maximizer User

I have looked at many different programs but Maximizer keeps winning the discussion for continued use. I have been using the program for 30 years now.

Vorteile

The easy interface is very intuitive and the integration with Microsoft Word and Outlookis flawless.

Nachteile

I wish that Maximizer had a better interface to use Outlook directly from the program

In Betracht gezogene Alternativen

Dynamics 365

Gründe für den Wechsel zu Maximizer CRM

Maximizer is way easier to integrate into a daily routine. It does everything I need to keep up to date information on my clients.

Antwort von Maximizer Software

Hi Brian,

Thank you for leaving a 5-Stars review and being a Maximizer customer for the last 30 years.

At Maximizer, we continuously strive to serve you better, and we have several new updates and features coming up soon.

Looking forward to continuing to work with you for many more years!

Maximizer Team

Beantwortet am 7.11.2022

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