When I Work


When I Work Logo

 

846 Bewertungen (4,5/5)
 

When I Work ist eine cloudbasierte Lösung für die Mitarbeitereinsatzplanung, mit der Unternehmen Zeit und Anwesenheit nachverfolgen, Mitarbeitereinsatzpläne erstellen und bearbeiten, dem Kalender neue Jobs hinzufügen, Arbeitszeittabellen überprüfen und Schichten belegen können.

When I Work ermöglicht Nutzern die Verwaltung von Zeitplänen und die Zeiterfassung auf mobilen Geräten mithilfe nativer und browserbasierter Apps. Mitarbeitende erhalten mobile Benachrichtigungen, wenn sich ihre Zeitpläne ändern und können mithilfe der App Schichtänderungen beantragen. Manager werden benachrichtigt, wenn Mitarbeitende Urlaubsanfragen stellen, und können diese online genehmigen. Nutzer können Mitarbeiterdaten aus Tabellenkalkulationen oder CSV-Dateien importieren und so Planungskonflikte vermeiden. Kommunikationsmethoden wie Gruppen-E-Mail-Dienste und nutzerdefinierte SMS-Textnachrichten werden ebenfalls unterstützt.

When I Work lässt sich in Gehaltsabrechnungsanbieter wie Gusto, QuickBooks und ADP integrieren und eignet sich für Unternehmen unterschiedlicher Größe. Die Preise verstehen sich pro Monat. Support wird über Online-Videos, Dokumentation und Tickets angeboten.

 

When I Work - When I Work Schedule Dashboard
 
  • When I Work - When I Work Schedule Dashboard
    When I Work Schedule Dashboard
  • When I Work - When I Work Shift Assignment
    When I Work Shift Assignment
  • When I Work - When I work WorkChat
    When I work WorkChat
  • When I Work - When I Work Edit Employees
    When I Work Edit Employees
  • When I Work - When I Work Shift Acknowledgement
    When I Work Shift Acknowledgement
  • When I Work -
Unterstützte Betriebssysteme:
Webbrowser (OS-agnostisch)

846 Bewertungen über When I Work

 

Trish C. Branche: Tierarzt Anzahl der Mitarbeiter:  2-10 Mitarbeiter Mitarbeiteranzahl:  2-10 Mitarbeiter

25.7.2019

25.7.2019

Quelle der Bewertung: Capterra

Great software for teams of all sizes

Übersetzen auf: Deutsch
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I've been using this software for 5 years, first as an employee then as an employer. Ease of use for both parties is fantastic and it's well worth paying for to save the time. When I change places of business, if I have a choice, I will choose When I Work again and again.

Vorteile

- Shift templates, makes scheduling a lot easier
- The ability to copy and paste any shift, even faster than clicking and choosing
- Simple to add and remove employees
- App is fairly easy to use
- Time clock is awesome, easy to use

Nachteile

- Looking at the full staff schedule on a particular day can be tedious.
- For those making schedules, it's so much easier to do on a computer
- In order to have a printed schedule, it downloads the PDF which you then have to print. I wish this printed right off the website.

Übersetzen auf: Deutsch

Antwort: When I Work 29.7.2019

Hi Trish,

Thank you for taking the time to review When I Work, and your feedback is appreciated! We are always looking for ways to make improvements and appreciate users like you that provide feedback so we can enhance and improve When I Work!

Best,
Amanda

Erin M. Branche: Essen & Trinken Anzahl der Mitarbeiter:  11-50 Mitarbeiter Mitarbeiteranzahl:  11-50 Mitarbeiter

16.3.2020

16.3.2020

Quelle der Bewertung: Capterra

Scheduling made simple

Übersetzen auf: Deutsch
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Overall we have loved using When I Work. It makes scheduling seamless and reduces the amount of time we spend on employee schedules. We also really love the reminders and text alerts as it makes it easy to communicate with our team quickly when things change.

Vorteile

When I Work is so easy to use, it is simple to add employees, great for creating shift templates and the chat features and shift drop applications make changing the schedule simple for employees. As a manager these features are awesome as they reduce the amount of time that I spend re-working the schedule.

Nachteile

The only challenge we have faced is that we don't have access to the task list as we don't pay for this version of the application. We would love to try it out to see if it is a good value add for us.

Übersetzen auf: Deutsch

Antwort: When I Work 18.3.2020

Hi Erin -

Thank you so much for taking the time to give us such a lovely review!

I'm so happy to hear features we offer like Shift Swaps & Drops and WorkChat have been so useful for you. It's awesome to hear that scheduling has gotten easier as well!

We'd be happy to discuss our Tasks feature and see what options are available for you. Feel free to submit a ticket at https://help.wheniwork.com/submit-a-ticket/ so we can assist!

Again, thanks so much for this lovely review!

Kindly,
Adrianne

Lindsey B. Branche: Tierarzt Anzahl der Mitarbeiter:  11-50 Mitarbeiter Mitarbeiteranzahl:  11-50 Mitarbeiter

30.11.2020

30.11.2020

Quelle der Bewertung: Capterra

When I work Review

Übersetzen auf: Deutsch
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This has saved a lot of time and money for scheduling. Not having to print paper schedules has saved money of office supplies. Also, staff having direct access to schedule and to make changes has been extremely helpful

Vorteile

I like that it integrates into an app that is easy for the younger generation to use. I also like being able to color code shifts for ease when looking quickly. I also like the use of multiple schedules for one facilty.

Nachteile

I do not like that you have 2 steps to make a shift. You have to make a shift template and also the shift. Seems a bit tedious.

Übersetzen auf: Deutsch

Antwort: When I Work 3.12.2020

Hi Lindsey -

Thanks for taking some time to share some feedback and provide a review!

We're happy to hear that our features and the ability to quickly manage your team has been so helpful! Shift Templates should only need to be created once so you may add shifts with just one click in the future. If you're seeing something different, we'd love to look into that with you. Feel free to submit a ticket at https://help.wheniwork.com/submit-a-ticket/ so we can assist!

Again, thanks for sharing such an awesome review with us!

Kindly,
Adrianne

Elizabeth R. Branche: Buchhaltung Anzahl der Mitarbeiter:  11-50 Mitarbeiter Mitarbeiteranzahl:  11-50 Mitarbeiter

12.11.2019

12.11.2019

Quelle der Bewertung: Capterra

MISSING BASIC FUNCTIONS!

Übersetzen auf: Deutsch
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Overall, we feel very let down with the simple but IMPORTANT missing features. Having spent time to setup two other client accounts with WIW, and made two training videos. WASTE OF TIME! But that's the chance you take, right? Vetting doesn't always go well and we found a work around for the PTO issue, but the timesheet submittal issue is a deal breaker. We are not going to setup a side system to verify that everyone has completed their timesheets and track history for employees submitting for review and accuracy. This needs to be a function of the app.

Vorteile

Interface is simple and provides an organized structure that is responsive. Inviting and adding employees is automated.

Nachteile

Your employees cannot "turn in" or "submit" their timesheets! There is no way to know or have them verify that what they have entered is ready for review. A mgr has to chase down each employee to verify they have finished, or have a side system of notices, or double tracking.
Employees cannot enter PTO after the fact, they can only REQUEST PTO for future dates. If a company is using the timesheet function to have employees enter their time, breaks, PTO, etc, there are many limitations that require managers to do additional work. For instance, if an employee has an unexpected family emergency for two days, they cannot request PTO after those days are past. So how does PTO get entered for those days? Somehow the employee has to communicate with the mgr to enter it for them!
Very simple but integral functions that are important to a timesheet app that are missing!!
When giving feedback to WIW about these missing features, we were told that it was fine for us to move to another app since WIW wasn't a good fit. In other words, they are not open to feedback for improvement.....like it or leave.... We are leaving and taking the two clients we already setup on WIW trials to another platform, along with the 5 other clients that were waiting for the results of our trial run. All of which would have been paid subscriptions for WIW!

Übersetzen auf: Deutsch

Antwort: When I Work 17.11.2019

Hi Elizabeth,

Thanks for taking the time to leave a review and provide your feedback. We're sorry to hear that you did not find When I Work to be a good fit for your team. We do appreciate hearing more about what features are most important to you as we use customer feedback to guide future developments.

If you have any other questions or feedback to share, please let us know by submitting a ticket here: https://help.wheniwork.com/submit-a-ticket/. Our Customer Care team would be happy to help. Thank you for your time and thoughts.

Best,
Kate

Lissa K. Branche: Gesundheit, Wellness & Fitness Anzahl der Mitarbeiter:  2-10 Mitarbeiter Mitarbeiteranzahl:  2-10 Mitarbeiter

24.11.2020

24.11.2020

Quelle der Bewertung: Capterra

Great way to manage your team

Übersetzen auf: Deutsch
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Funktionalität

 

Produktqualität

 

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great!

Vorteile

I like the drop shift features and availability/unavailability features

Nachteile

For some reason, my team members used to be able to enter their preferred weekly hours through their profile, but that is no longer available from what I can see. Would love to see that back.

Übersetzen auf: Deutsch

Antwort: When I Work 25.11.2020

Hi Lissa,

Cully here with When I Work. Thank you for taking the time to leave a review!

We are so glad to hear that you have liked the drop shift feature, and the availability feature!

If you have additional feedback on the preferred weekly hours option and how your team used this feature, please let us know! You can submit a ticket at https://help.wheniwork.com/submit-a-ticket/.

Best,
Cully