Acuity Scheduling ist eine cloudbasierte Softwarelösung für die Terminplanung, mit der Unternehmer ihre Termine online verwalten können. Das Produkt ist auf die Bedürfnisse von kleinen und mittleren Unternehmen sowie einzelnen Fachkräften ausgerichtet.
Mit Acuity Scheduling können Nutzer Terminbuchungen automatisieren, indem sie eine Echtzeitansicht ihrer eigenen verfügbaren Zeit anbieten. Die Lösung kann Kalender automatisch nach den Zeitzonen der Nutzer synchronisieren und regelmäßige Warnungen und Erinnerungen an die Nutzer zu ihren Terminplänen senden.
Die Zeitplanungsfunktionen von Acuity Scheduling umfassen anpassbare Aufnahmeformulare, einbettbare Kalender, die Synchronisierung von Anwendungskalendern von Dritten und die Gruppenplanung für Workshops.
Acuity Scheduling eignet sich für Dienstleistungsunternehmen wie Schulungs- und Nachhilfezentren, Coaching und Beratung, Foto- und Videoproduktionsunternehmen, Fitnessstudios, Salons und Spa-Zentren sowie Gesundheits- und Zahnkliniken. Die Lösung bietet ein kostenloses Basismodul und ist als monatliches Abonnement verfügbar. Das Produkt bietet APIs und lässt sich in Anwendungen von Drittanbietern wie QuickBooks, FreshBooks, Mailchimp, Google Analytics und WordPress integrieren.
Verifizierter Rezensent Branche: Unternehmensberatung Mitarbeiteranzahl: 2-10 Mitarbeiter
Es spart Zeit und funktioniert einwandfrei. Sehr zu empfehlen in Kombination mit Daylite.
Es könnte von Design ein bisschen schicker sein.
Rashidat O. Branche: Einzel- & Familiendienstleistungen Mitarbeiteranzahl: Selbstständig
I’m managing my time for multiple groups of needs and Acuity is allowing me to do that all in one place. I can manage my personal needs, my life coaching needs, and my nonprofit needs all in one place and still keep my hair (because I haven’t pulled it out trying to keep myself afloat). I look forward to continuing to use the software as it has room for me to expand and handle other needs that I foresee in the future. For me, Acuity is a great one stop shop to manage and connect people to the services provide.
I switched from Calendly because I was having people make appointments at the last minute and back to back. I really appreciate that Acuity has functionality to account for my preferences in both situations.
I really enjoy the ability to personalize my different scheduling links since I set up scheduling for a few different scenarios. I tend to use the specific appointment type scheduling link, which is great to have separated from the overall link so that there is no confusion in booking.
There is so much other functionality that I haven’t had a chance to use yet link the intake forms and billing, but I’m looking forward to using it.
Also, I really enjoy the emails and correspondence that I’ve had with organization. I haven’t even submitted a help ticket, but every email is funny and engaging and it feels like someone is personally attending to me!
I had a little bit of confusion with the set up of my calendars. It took some searching to figure out how to combine all my appointments to one calendar. All in all I figured it out and still love my account.
Josephine K. Branche: Gesundheit, Wellness & Fitness Mitarbeiteranzahl: 2-10 Mitarbeiter
I spent a month going through different software demos in the health and wellness sector. I knew I wanted to switch from Mindbody for my dance studio and wanted to find the best out of the dozens of registration software options there are in this sector. After much research and using the trial set up and function for my top options (Wellness Living and Amilia were the other possibles for me), I was very happily surprised to say with certainty that Acuity was the best fit for me and offered the best functionality. And better yet, it was by far the cheapest!
What I like best is the depth to which you can customize the user experience. Being able to easily change all the language clients see through the process really helps (especially since we're a bilingual school) and it's also the most mobile-friendly when it comes to functionality and design. Finally, having an app for both the admin and the user side will be a huge asset and I know the Zoom integration will save us a lot of time when it comes to managing invitations to our virtual classes.
I wish there was a way that clients could carry positive and negative balances on their accounts.
Mike S. Branche: Verbraucherdienste Mitarbeiteranzahl: 2-10 Mitarbeiter
The interface is not suitable for use in a fast-paced customer-facing environment, where certainty and speed are required. We are switching to an alternative appointment scheduling provider.
The ability to set different hours for certain appointment types via calendar service groups. This enables a high degree of customization of the calendar settings for each staff member and appointment type, which I have not seen in other SAAS appointment scheduling offerings. Merging duplicated clients is a breeze and simply requires the misspelled record to be corrected.
Calendar views are poorly formatted, difficult to navigate and inconsistent across platforms. Our default view is weekly, which frequently displays only 6 days and skips a week when navigating to the following week. Calendars do not consistently align in columns in the daily view, resulting in confusion when determining a therapist's availability. Booking errors are common, which projects unprofessionalism and results in a tedious in-store experience for the customer. The apps are bug-ridden with very poorly designed views that are unusable. The ipad app frequently displays no customers and requires the user to log out and back in to function. Little or no user acceptance testing has be done here
Antoinette S. Branche: Kosmetik Mitarbeiteranzahl: Selbstständig
Using Acuity was so beneficial for me and my upcoming business. It was simple and easy for me to use as well as my clients. It helped me to be more organized and saved so much time on both ends when it came to scheduling. I work with my hands so communicating throughout the day is not something that's always possible. Not to mention I was able to customize my own link that potential clients could click that would take them right to my scheduling page. Honestly that was the best part because I could put that link anywhere!
What I liked most about Acuity was the ability to customize almost every aspect of it. I'm in the beauty field and for me, the details are super important. I'm also a simple girl as well. I was able to make my setup simple and easy to use, but also with some pizzazz (if you know what I mean). Adding pictures, using different colors and different fonts really allowed me to customize my scheduling page exactly how I wanted.
What I liked least about Acuity honestly was the calendar display on my mobile device. It only showed appointments by the day and not a glance into the entire week or month, which is vital for me. I'm not quite sure if i just never figured out how to change it or it's just not a feature.