Kareo is a Web-based EHR, medical billing, and practice management used by thousands of physicians across the United States. This system suits small practices and billing companies. With Kareo, practices can schedule patients, confirm insurance, manage delinquent accounts and the collections process, store patient documents, develop customized reports and more.
Practices can be up and running within 48 hours of signing up. The system starts at a low monthly rate with no contract, no set-up fees without the worry of maintaining and updating the software.
Kareo Clinical EHR can be used across a wide variety of medical specialties, including mental health, family medicine, pediatrics, cardiology, chiropractic, podiatry and more.
Cynthia M. Branche: Psychische GesundheitsfÃ¼rsorge Mitarbeiteranzahl: Selbstständig
In my experience of over twenty years using various EHR software platforms, I and can honestly attest that Kareo is by far the most user friendly and comprehensive EHR I have encountered in my professional career. I plan to be a loyal customer for life, thank you, Kareo!
Kareo is; user-friendly for people with little software experience, ready to go with little training, excellent implementation support, good customer service, amazing templates, forms and SALT Feature that cuts time & makes documentation a snap. The formatting/presentation of EHR notes is organized & professional. I love how I can select what information to share and can easily do so through the Care Coordination feature option in each note. I enjoy having all my medical, billing, records, HIPAA approved/secured Telehealth platform, Reputation Watch, client engagment, and much more...all from one vendor! Lastly, Kareo always asks for feedback on how they can improve & additionally demonstrates their value to customer service by providing excellent communication, accountability & follow-through. Kareo offers a superior platform and fair pricing. Highly recommended.
I would like to be able to attach documents to the internal email system when communicating with patients.
Jeremy V. Branche: Medizinische Praxis Mitarbeiteranzahl: 2-10 Mitarbeiter
Overall experience is remarkable. I would not go back to others.
Extremely user friendly, customizable, form and function agreeable and relevant to low-mid-or high volume settings. I have used many EMR products and Kareo by far out performs competition.
Occasionally has slow periods of operation but rare. Not really a big deal.
Jon K. Branche: Medizinische Praxis Mitarbeiteranzahl: 2-10 Mitarbeiter
Simple to use
Templates are easy to set-up
Robust - perfect for high volume claims
Simple to set-up and use
Credit card payments get locked and cannot be adjusted
Robin P. Branche: Psychische GesundheitsfÃ¼rsorge Mitarbeiteranzahl: 2-10 Mitarbeiter
very frustrating, time consuming, and costly because of glitches causing loss of revenue
e-prescribing, though cumbersome to use
most customer support people nice, though unable to fix most issues
most everything. countless glitches which they don't seem eager to address, unacceptable by android phones (though accessible by iPhone), e-prescribing is glitch and cumbersome to use, eRx requests are even worse, documentation has almost no word processing features; think of something less than Notepad. Though you can "create templates" they are so unintuitive and cumbersome to make, it's not worth the effort. There is very little flexibility or ability to personalize features for my practice, including billing, scheduling, etc. I can go on with specific issues and complaints, but I think you got the message.
Antwort: Kareo 7.11.2019
Hello Robin, thank you so much for your candid review. This helps improve our product and services to our customers. Thank you as well for being so detailed, we were actually able to share this valuable feedback with a representative from our product team! We do apologize if your experience using Kareo has not met your expectations. We are aware you have a direct case with one of our specialists and we will continue to use this communication route to further discuss what we can do to possibly turn your experience around. We appreciate your time.
Justine S. Branche: Medizinische Praxis Mitarbeiteranzahl: Selbstständig
I have had a fantastic experience with Kareo. The sales team and implementation team have been incredibly responsive and helpful.
Kareo is very easy to use. I really like how robust it is, while staying simple. There isn't an overwhelming amount of icons on the top of the application, so I can get to where I need to go quickly.
If one thing could be improved it would be to highlight (flag) values that are out of a normal range.