Über SAP Concur

Concur is a cloud-based expense and travel management software solution that enables executives to manage travel expenses. It allows finance executives to monitor expenses and cash flows related to travel expenditures. Concur’s travel and expenses feature assists with travel processes, from booking to approval to payment. In addition, the software automates data capture from receipt images and submits expense reports for approvals. Concur’s invoice automates accounts payable processes by utilizing templates and predefined reports. The system can also customize workflows and automate vendor payments. Concur’s intelligence feature enables employees to create customized dashboards, providing a summary of multiple reports that enable finance managers to track travel expenses. Concur also shares automated alerts with the finance team and provides reports and dashboards. Support is offered via phone. Users can even refer to online FAQs for basic inquiries.
Concur trip search
Concur travel details
Concur active reports
Concur mobile app
Concur generate reports
Concur submit claims through mobile
Concur trip search-thumb
Concur travel details-thumb
Concur active reports-thumb
Concur mobile app-thumb
Concur generate reports-thumb
Concur submit claims through mobile-thumb

SAP Concur Preis

SAP Concur bietet keine Gratisversion, aber eine kostenlose Testversion.

Startpreis:
Nicht vom Anbieter bereitgestellt
Kostenlose Version:
Nein
Kostenlose Testversion:
Ja

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SAP Concur Erfahrungen

Funktionsbewertung

Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
4
5 von 1.349 Bewertungen Alle Bewertungen anzeigen
Daniel L.
  • Branche: Medizinische Geräte
  • Unternehmensgröße: 1.001-5.000 Mitarbeiter
  • Verwendet: Wöchentlich für 6-12 Monate
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 3.12.2019

SAP Concur

overall, I really think this product is great and a huge improvement from our previous tool.

Vorteile

it is easy to upload receipts and match to my expenses, either via image or pdf document.
the mobile app is a life saver for someone that has trouble with keeping receipts.

Nachteile

My only complaint is that you can't apply the same image to multiple expenses. This is especially frustrating when you have to split an expenses.

Renaud M.
  • Branche: Medizinische Geräte
  • Unternehmensgröße: 11-50 Mitarbeiter
  • Verwendet: Wöchentlich für Mehr als 2 Jahre
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionen
5
Bedienkomfort
3
Kundenbetreuung
0

4
Bewertet am 6.10.2020

Fully featured , comprehensive app

Have been using concur for many years in small or large businesses. Product is relatively easy to use for the amount fo features it has. Very comprehensive. Has evolved nicely.

Vorteile

Full feature, relatively easy to use and integrate.
Nice evolution from the beginning
Good mobile application
Adding features regularly

Nachteile

Can be slow to use
Not always very intuitive
Credit card integration may not be flawless
While using the trip booking system, does not always display all options, hence takes longer than necessary

Sho L.
  • Branche: Informationsdienst
  • Unternehmensgröße: 501-1.000 Mitarbeiter
  • Verwendet: Weitere für Mehr als 2 Jahre
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
0

4
Bewertet am 6.4.2021

Works Fine For Me!

As the title of my review says, it works fine for me! I recall the very first time I used Concur it didn't seem very intuitive, but after you use it a few more times it is not that bad. In my previous job, we did not even use a SaaS for expense management - I think the law firm would just create an expense template to fill in fields and then we would submit expenses that way. Concur is much more useful for larger companies/corporations where employees regularly submit expense reports and there are relatively more employees.

Vorteile

The process of creating an expense report is fairly quick, and I seldom run into any issues whenever I submit an expense report. You are able to attach images, check off different boxes of categories of expenses, and submit the report with few required steps. I also have not experienced any delays with getting reimbursed for expenses.

Nachteile

You might encounter issues when you create your very first expense report, as it does not seem very intuitive. There is probably some tutorial lurking around, but it would be helpful if there was some sort of real-time robot to provide assistance.

Verifizierter Rezensent
  • Branche: Groߟhandel
  • Unternehmensgröße: 51-200 Mitarbeiter
  • Verwendet: Wöchentlich für Mehr als 2 Jahre
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionen
3
Bedienkomfort
3
Kundenbetreuung
1

3
Bewertet am 29.12.2018

High Tech, Dissappointing progress recently

Started out strong, but the company’s work quality and responsiveness have dropped the last few years. The new changes are getting to a point of being comically bad.

Vorteile

We selected this for the integration to company card, the ease of tracking, creating, and approving expenses. It has done all of those very well. It helped us out greatly as a small company trying to manage company cards for over half the company. The pricing model is small business friendly and helps it retain value for almost any business that has started with it.

Nachteile

Since SAP has purchased them the user experience has gone down hill and is starting to plummet. The latest update is due to be forced on users first quarter this year. It is terrible, not a single redeeming feature and a huge step backwards for user experience. It is very error prone, makes viewing and accessing information almost impossible, and is single handled the worst change I have been seen implemented on an interface. The backend is a hybrid now of multiple peoples designs and many areas of the software seem “partially updated”. Four years ago you could teach to a new users, even admins, in under an hour or so, today everything takes a lot longer and every area has errors in the interface. The list of 3rd party ERPs it integrates to has not significantly changed in 4 years. There is still no automatic way for it to handle company card reconciliation with a statement and the best support is the sales team. That means to get a problem fixed you have to have someone pitch you on spending more, then if you can get them to understand that the product doesn’t work, you might get a call back within a month from support. If you try submitting your own issue, just don’t expect help. I’d honestly be fine with that, if it wasn’t there bill in china shop meant sloth in making UI changes. There is so much half done work, it really disappoints me on whether or not the service will remain usable in the future.

Verifizierter Rezensent
  • Branche: Computer-Software
  • Unternehmensgröße: 501-1.000 Mitarbeiter
  • Verwendet: Täglich für Mehr als 2 Jahre
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
0

4
Bewertet am 13.1.2021

Concur Review from an Executive Assistant

My overall experience with Concur is a positive one. It is simple, easy to use and likely won’t require any training if you have experience with other similar software.

Vorteile

What I like most about Concur is that it is intuitive. If you’ve used an expense processing software before, you will be able to use Concur without any training or confusion. I’ve used Concur at two consecutive companies now. I’ve never been trained in it and I was able to use it without any issues from the first login. I’ve also trained other executive assistants in the software at both companies.

Nachteile

I don’t have anything I like least about the software. It’s is quite similar to other expense processing software.

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