Stripe ist eine cloudbasierte Lösung, die eine Vielzahl von einheitlichen APIs und Tools bietet, mit denen Unternehmen Zahlungen online verwalten und akzeptieren können.
Stripe übernimmt die wichtigsten Zahlungsfunktionen wie Abonnements, das Speichern von Karten und direkte Auszahlungen auf die Bankkonten des Nutzers. Stripe bietet auch Lösungen für mobile und webgestützte Zahlungen, die speziell für Entwickler entwickelt wurden. Mit Stripe können Unternehmen internationale Debitkarten, Kreditkarten und Währungen akzeptieren.
Zu den weiteren wichtigen Funktionen gehören Full-Stack-Zahlungen, PCI-Compliance, Rechnungszahlung, sofortige Zahlungsannahme, gemeinsame Kunden und die Erhebung von Transaktionsgebühren. Für Stripe fallen keine Kartenspeichergebühren, Validierungsgebühren, Einrichtungsgebühren, monatlichen Gebühren oder Rückerstattungsgebühren an.
Stripe bietet Support-Optionen wie Online-Support, eine Kundenwissensdatenbank und Foren. Darüber hinaus kann Stripe in Anwendungen wie Shopify, FreshBooks, Zoho Invoice, Zoho Subscriptions, TalentLMS, Squarespace, Sellsy, Intercom, Slack, Zapier und Abacus integriert werden.
Matthew V. Branche: Marketing & Werbung Mitarbeiteranzahl: 2-10 Mitarbeiter
Very positive. Great alternative for start up businesses, or online businesses that can save a lot of time.
So you can use Stripe with invoicing and subscription software or you can build out your own system if you are a geek that is PCI compliant fairly easily. Almost everything has an integration option and if you get stuck with a problem for whatever reason you can log into the dashboard and usually figure it out from there, if you can't they have great support documentation and even a chat option. Compared to similar competitors you even save a little bit. I especially like their ACH fees, some of the lowest I've seen.
An added bonus is that I don't have to pay for monthly statement fees or pay the annual PCI compliance fee and surveys because they add that into the flat rate.
Only thing I'd like to see is an option to download statements in a PDF format like previous merchant processing providers, but rarely do I need it.
Anant M. Branche: Informationstechnologie & -dienste Mitarbeiteranzahl: 2-10 Mitarbeiter
With full seamless integration with our WooCommerce platform, and a sleek modern user interface that everybody likes, accepting credit cards, debit cards and Apple Pay, Stripe is everything we ever needed.
We started using Stripe when we needed an alternative to PayPal's payment platform. Being globally accepted and trusted Stripe was the best and easiest alternative to choose.
- Easy to use and implement.
- Incredibly low fees, the best in the industry, this alone is enough to select it.
- Accepts all credit companies
- The verification process is smooth and easy.
- Interface is easy to understand and constantly getting updated with new features and other improvements.
- Timely automatic payments to our bank accounts.
There are only a few caveats that we experienced:
- American Express cards are not accepted in India.
- Stripe once disabled the whole system without notification or warning and wanted additional documents. Though the issue was resolved in a day, they should ask for information first and then disable the system if the user doesn't comply.
Ryan T. Branche: Immobilien Mitarbeiteranzahl: 11-50 Mitarbeiter
Easy to use, but that one positive note comes with terrible policies, very expensive rates, and awful customer service.
It is commonly used and easily syncs with many major online sources. The unfortunate side of that is they have terrible policies and are expensive on the processing fee.
The "Dispute" aspect of this platform is a joke. The processing fee is also ridiculously high considering how poor their customer service is. We have had 5 occurrences already of clients "disputing" payments and the client wins every time. The frustration grows knowing all of the "disputes" of clients came after our company carried out the service, the client got what they wanted, and we did not get paid for it.
To add to it, these disputes that favored the client after review, came after our company supplied Stripe with signed contracts, proof of conversations on the topic/invoice, and proof of the client utilizing the service. All for nothing after we charged the client and less than a week later they "Disputed" the service, won and got all their money back resulting in our company being out the revenue and having to personally pay for the service to our employees.
We are an event venue so this is extremely unfortunate because all 5 of these occurrences of disputes that we lost have happened after the event and service was provided to the client.
I would not recommend Stripe to anyone from our experiences. Our company changed our policies and is no longer using Stripe due to these experiences and losing thousands of dollars due to their loose policies.
Verifizierter Rezensent Branche: Einzelhandel Mitarbeiteranzahl: 51-200 Mitarbeiter
We have multiple payment solutions, some still in use and some now deprecated. Stripe allowed us to very quickly replace multiple other gateways and dramatically increase the code quality, staff experience and end-user workflow through its many benefits.
Adding Apple Pay, Google Pay and other payment types was a cinch and the SDKs and implementations of all these are industry standard and strong, but remove hours of development time for my team because of the neat and clever ways Stripe integrates them.
We have been using Stripe for several years now and I recommend it to business associates and indeed use it on new projects, because the overall footprint Stripe requires for the huge amount of features has really revolutionised our payment gateway experience both from a developer and staff point of view.
And the changes and improvements constantly evolve, too. In fact, Stripe is a brilliant place to stay ahead of the curve when it comes to regulation and data privacy because they're always on the ball with such matters.
I have to first commend the supoprt team from Stripe. Whether this is a technical issue, such as the developer support or technical issue, or the support for sales or management staff, Stripe put a huge emphasis on making their support second to none.
Developers can choose between tickets and email, but there is also an IRC channel to talk real time to actual Stripe developers. They're knowledgeable and extremely helpful. When you use the on-site live chat feature, you will also get a follow up email with any extra information and a log of the chat, with an invitation to get in touch if the issue still isn't solved.
The fact that it's developer first means you have an excellent set of powerful, reliable and well tested APIs. The sandbox is fantastic and the logging to help debug your software (in both sandbox and live) are truly unmatched in the payment gateway world. Every request, full request and response, and everything is deeply integrated, so you can quickly click between related data in a sensical way. The API documentation is beautiful and easy to follow and feedback and suggestions are taken on board and literally implemented more often than not if a problem ever arises or a good suggestion is made.
The dashboard for sales staff is easy to use. The interface is clean but the features are tremendously powerful. The fraud integration with Radar is a blessing to small and medium businesses that want a quick way to help keep themselves protected.
Having to setup multiple accounts, albeit sub accounts that appear in the same dashboard, to utilise multiple currencies.
Ethan M. Branche: Unterhaltung Mitarbeiteranzahl: 51-200 Mitarbeiter
Stripe's capabilities for online transactioning is considerably useful to me and it has helped me with thousands of sales online. I have integrated the platform with my festival's website and used it for ticketing and merchandising services which assisted in operating the event and brand for a number of years. I'd likely recommend their services to other entrepreneurs.
One of the better means of processing transactions and payments digitally, that's widely accepted by a variety of business owners. Integrateable in many different web development platforms, Stripe makes it easy for people to order items and services online while simultaneously making it easy for sellers to provide their items and services to people via the internet.
Obviously to a certain degree their payment percentages could be lower, however it would depend on whether or not credit card transaction fees are low enough to facilitate Stripe's ability to lower any fees they might have.