Slack is a cloud-based project collaboration and team interaction tool designed to facilitate communication across organizations. The solution caters to various industries, including media, research, technology, education, financial services, retail, transport and logistics.
Slack provides public channels for members across organizations to start conversations. Private channels enable interaction within smaller teams, and direct channels help send messages directly to colleagues.
Slack incorporates feeds from social media into the application and blends them with ongoing conversations in various channels. Files such as PDFs, images, documents and spreadsheets can be shared via drag and drop.
Slack archives messages, notifications, files (as well as the contents of files) and projects, all of which can be searched for later. Slack allows users to customize their notifications and reduce their scope. All changes are reflected in the native applications available for iOS and Android.
Andrea S. Branche: Marketing & Werbung Mitarbeiteranzahl: 13-50 Mitarbeiter
Interoffice communication has been streamlined and processes made faster by being able to communicate quickly and efficiently. Slack does a great job of bringing our coworkers together whom are remote or in different parts of the country as if everyone is in the same room having a conversation.
Slack is a very convenient tool for inter-office communication and is what we've used exclusively for the last 7 months or so after switching from Skype. Most of our work is done remotely and we have colleagues across the country that we need to communicate with daily for various projects. Slack is a very fast and easy way to do that. It doesn't fully replace email, but it does speed things up quite a bit for simple questions and answers. It's pretty easily searchable, too, if you ever need to go back and find something later. I like that you can create specific channels and conversations to keep workflow properly siloed. Mobile app is also great and just as easy to use. Overall great tool for quick communications.
It almost has too many features....It could definitely be simplified. There are just SO MANY things you can do with it that it can honestly be overwhelming at times if you click the wrong button or don't know how to use a certain feature. It also bothers me that there aren't "read" notifications in Slack, so you can't tell whether or not someone has seen your message. Kind of annoying when you're waiting for a reply on something.
Rocky K. Branche: Hochschulbildung Mitarbeiteranzahl: 13-50 Mitarbeiter
The CEO used to send giant massive emails to various team members. 45 responses later, it gets forwarded to everyone else. Now, the CEO communicates all of his ideas via Slack, the team picks it apart and makes modifications, and then it's only 1 single email that identifies the project outline.
It's really easy to get started. A user signs up, gets welcomed, and they can immediately be productive. You can even become a super Slack user and learn all of it's features within an hour.
Threads and Direct Messages have changed our we communicate.
There's a lot of integrations to simplify your life. Calendar apps to remind you of dates. Not to mention easy to develop bots for automation.
Slack is a tool, and if a company fails to identify the ground rules, it can be useless. The organizations that dislike using slack often have not defined rules around using it. For example: messaging people at 10pm isn't a problem - as long as you're okay with not getting a response. Another is passing communications to the right channels - dumping everything into General can cause message overload.
It can get very pricey with a large team.
Heidi G. Branche: Non-Profit-Organisation Management Mitarbeiteranzahl: 13-50 Mitarbeiter
Overall, this is an easy and helpful chatroom for your work. It stops your emails from piling up, and you can ignore back-and-forth conversations with coworkers that would have clogged your email otherwise. It leaves room for both work and play related conversations, and the instant messaging feature is extremely helpful.
I can send links or attachments in the chat without trying to text from my phone or send an awkward,informal email. I can instantly communicate to my coworkers! And in a day and age of emoji's, I don't feel guilty about adding "haha" or "smiley emoji" in my Slack message. It all feels informal and quick, so why bother with the prestigious voice of an email?
Slack is fun for me, which is why I favor it over other communication styles. It also allows you to download an app where you can send messages via. your phone. It helps you ask questions on the go without needing to give your personal cell number to a coworker you might not want to have it... Very helpful.
I would recommend this product.
Have you ever been annoyed by your email inbox filling up with a conversation between coworkers? You get all the notifications piling up in your inbox, and you're wondering if you will have time to filter through the parts of the conversation that matter. Well! Look no further, because IF you can convince all your staff to use slack, it significantly decreases email chatter (which I found to be a huge relief)!
At my work, I can have instant messaging with any staff. I use the desktop version, so the notifications pop up at the bottom of my screen- allowing me to preview the message.
We even have a section called "just for fun" where we can add any tidbits we find interesting to a separate channel. It keeps up workforce morale without distracting from any tasks.
Also, it allows me to filter important questions from unimportant questions. If my coworkers have an urgent matter, they will come to my door. If it isn't urgent, they will slack me.
On a side note, I love that you can add gifs to your conversation. It keeps things lighthearted and entertaining.
Our team uses Asana, which doesn't have a chat feature, and I was hoping to make Slack that chat feature . You can add the app of Asana to Slack, but it isn't as intuitive to use. Sometimes the commands get confusing. There is a lot of " / asana " and you have to send the message before you can see the options of a result. It makes me paranoid that every time I send a message, they are getting backslashes everywhere! But those complications only come when you install apps to Slack. Everything else is intuitive and easy to use.
Sue B. Branche: Marketing & Werbung Mitarbeiteranzahl: Selbstständig
I've been using Slack since early days ...it's amazing. I love that the developers pledged to keep the free plan available, to help startups and small businesses – and that the new owners are honoring that pledge.
I have enjoyed creating accounts for a number of my clients over the years. It's great that all our conversations are in one place, sorted by category and that conversations can be exported.
As a member of several workspaces I love being able to navigate between them so easily.
Finally, it's a real boon to have a robust search facility to locate snippets of text or shared documents that would have been hard to find on other platforms.
Slack is the only communication app that I always have open, no matter what.
What I like most is the fantastic UI. The design is great "out of the box", but the real bonus is being able to customize it with your logo and brand color palette.
I love being able to set up an account for a client and give them a color link that applies their branding to their desktop app with one click.
Navigating set up and preferences is clunky. Some features are hard to find, especially the custom branding, which is a shame as it's such a lovely feature. Once you find the right page, the process is a cinch!
To change the colors: click on the tiny arrow to the right of the workspace name to get the dropdown menu. Choose "Preferences", NOT "Customize Slack" (that opens up a web page where you can load your own icons etc).
In the preference menu select "Themes". Scroll down to the bottom to access the custom feature, where you can enter the exact Hex color references or pick colors you fancy. (Pay attention to contrast of text against background). Copy the line of code from the box to share the same values with others on your team (just paste it into a message). All they need to do is click on it to apply the colors to their desktop app.
Verifizierter Rezensent Branche: Druck Mitarbeiteranzahl: 51-200 Mitarbeiter
Slack has really impacted the way our team works. One of the reasons we looked at Slack was to improve collaboration between team members who aren't in the same location at our campus or happen to be working remotely. We had hoped to get the whole company using it. Unfortunately, most non-technical teams couldn't get a grasp on how to integrate it into their workflows. We wound up integrating Slack into our JIRA Help Desk instance and that was the magic we needed! Better SLA times. Better follow up, better follow through and better communication.
Slack replaced email for a lot of quick messages and being able to pin files and messages with important information made it easier than ever to keep everyone in the know and not locked away in an inbox! Our team loves Slack and we're always looking for new ways to use it.
Slack is easy to use and simple to integrate with other products. My team uses it not only for Help Desk Support request notifications, but also for group conversations on projects.
There isn't a lot that I don't like about Slack. If I'm going to nitpick, it's not that easy to explain how to use something like Slack for the non-technical / non-tech savvy user. One of our biggest issues was adoption outside of our software development team. While Customer success stories are great, a walk-through scenario would go a long way to helping give users ideas about how they can use it on a day-to-day basis.