Über UpKeep

Das CMMS (Computerized Maintenance Management System) von UpKeep ist eine moderne Lösung zur Wartungs- und Anlagenverwaltung für dein Team. Von deinem Desktop über dein Handy bis hin zum Tablet ist UpKeep von überall und zu jeder Zeit leicht zugänglich. Erstelle unterwegs Arbeitsaufträge, lass dich benachrichtigen, wenn Aufgaben aktualisiert werden, und erhalte Warnungen direkt von deiner App aus, wenn Anlagen fallen, sodass dein Unternehmen effizienter läuft als je zuvor. UpKeep bietet Kernwartungsfunktionen wie Anlagen-, Inventar- und Arbeitsauftragsmanagement sowie präventive Wartung zur Erstellung von Serviceplänen. Nutzer können eine Aufgabenübersichtsseite nutzen, die anstehende Arbeiten zusammen mit Fälligkeitsterminen, Anlagen und der Priorität oder die der jeweiligen Aufgabe zugeteilten Arbeitskräfte anzeigt. Beim Hinzufügen neuer Aufgaben können Nutzer Notizen, eine farbcodierte Prioritätsbewertung, Bilder, Anlagen und Nutzer hinzufügen. Mit der mobilen App können Nutzer unter anderem Projekte erstellen, Arbeitsaufträge zuweisen und Anlagen verwalten. UpKeep wurde für kleine bis mittlere Unternehmen in verschiedenen Branchen entwickelt. Das Unternehmen bietet seine Services im Rahmen eines Monatsabonnements an, das Support per Telefon, E-Mail und über eine Online-Wissensdatenbank umfasst.
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UpKeep Preis

UpKeep bietet eine Gratisversion und eine kostenlose Testversion. Die kostenpflichtige Version von UpKeep ist ab $ 45,00/Monat verfügbar.

Startpreis:
$ 45,00/Monat
Kostenlose Version:
Ja
Kostenlose Testversion:
Ja

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UpKeep Erfahrungen

Funktionsbewertung

Preis-Leistungs-Verhältnis
4,5
Funktionalität
4,5
Bedienkomfort
4,5
Kundenbetreuung
5
5 von 1 222 Bewertungen Alle Bewertungen anzeigen
Dirk K.
  • Branche: Immobilien
  • Unternehmensgröße: 11-50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 29.7.2019

Crucial Team Management

This creates the foundation for extensive maintenance records, historical tracking of problems, inventory, and more. It allows you to monitor your entire portfolio on a macro and micro level.

Vorteile

Functionality. This cloud-based task manager functions at the level that works for you. Whether you're assigning basic tasks at a complex you own and manage or inspecting individually tagged pieces of hardware this is essential. The accountability from a required signature showing this task has been done is reassuring. Should there be a hang-up or question UpKeep's customer service is there to help you through it.

Nachteile

The initial challenge is determining the depth at which to utilize this software most effectively. Whenever an organization chooses to go with a task manager, it is only effective as the degree to which your staff buys into it.

In Betracht gezogene Alternativen

Asana und monday.com

Warum UpKeep gewählt wurde

As we grew we needed better tracking and filtering. We lacked the ability to pull the reports we needed before.

Gründe für den Wechsel zu UpKeep

The tailored approach to real estate.

Antwort von UpKeep Technologies

Hi Dirk,

Thank you for taking the time to leave a review for UpKeep! We're so happy to hear that UpKeep is serving your team for tasks and projects big & small.
The fact that the signature feature has provided a layer of accountability for your team is amazing! We're glad that the ability to historically track your work at a micro and macro level is helping you take the team to the next level.

If you ever do need assistance in developing your maintenance program using UpKeep, feel free to reach out to your dedicated Customer Success Manager. Our team will follow up with you to connect your team to this dedicated resource.

Thank you again for leaving us a great review. We really do take and appreciate your feedback seriously!

Beantwortet am 19.9.2019
Rick D.
  • Branche: Religiöse Einrichtungen
  • Unternehmensgröße: 51-200 Mitarbeiter
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 13.8.2020

Perfect CMMS for my Needs

Using Upkeep has been an easy process, and it helps keep everything in one place. I also like the fact that our Operations Manager sees everything that I do, from creation of work orders, to updates, and completion of work orders.

Vorteile

The free features are perfect for my use. My day is all about work orders, and being able to manage these work orders easily makes my day easier. We used to use paper work orders, which I had to fill out, file, and then track in another file. I would then need to create a separate report to send to the property team for review. I like having the ability to have everything in one place, without having to create so many separate reports.

Nachteile

Nothing about this software is difficult to use. I do wish more was offered in the free version, such as reporting. I was able to use it during the free trial, but now am using the free version, in which reporting is only available in paid versions. I understand that this is how the company makes money, and I will be making the switch to a paid version when it is approved in our new budget.

One thing that bugs me and hope gets fixed, is during the work order creation. I have over 120 locations and sub-locations. When I create a work order and choose the location, you should be able to begin typing the location in the box and it should self-populate the box. Right now, only the main locations will self-populate, not the sub-locations. I only have three main locations, and all the rest are sub-locations, so I have to scroll to search for the exact location I need. It's nothing major, but just an annoyance, and I hope this will be fixed soon so that any location will self-populate the box when you begin typing it.

In Betracht gezogene Alternativen

MAPCON und ManWinWin

Gründe für den Wechsel zu UpKeep

Pricing was better for what you get. ManWinWin was way to technical, and made more for factories. Mapcon may have worked and it seemed to be pretty user-friendly as well, and I did try their free trial, but it kept crashing my computer every single time.
William H.
  • Branche: Tabak
  • Unternehmensgröße: 201-500 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionen
5
Bedienkomfort
4
Kundenbetreuung
0

5
Bewertet am 31.8.2021

UpKeep! A proven winner, but hard fought

Fantastic! We have our entire maintenance team using the software with in a year!

Vorteile

Ease of use. Simple to learn, even for guys that aren't tech savvy. Simple to implement. Great for work order tracking!

Nachteile

Quirkiness of how some sections work. Seems like they were created for a certain client, but have no real value to a more general user.

Jamie P.
  • Branche: Eventservice
  • Unternehmensgröße: 11-50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
3
Bedienkomfort
4
Kundenbetreuung
4

3
Bewertet am 28.2.2019

A very strong start, but a long way to go yet.

We all like it, but the glitches are too slow at being corrected. I really don't want to switch companies but it has come up recently. I like working with the support team, they always seem very willing to help. Unfortunately the solutions they provide are hardly ever agreeable with me. I think that is usually no fault of theirs, but rather that we keep reaching the end of the program's capabilities. That is frustrating for me.

Vorteile

I really love the layout and the ease of use. I also appreciate the diverse application to many different uses. The fact that you can access it from a phone or a computer is amazing. Very convenient that way.

Nachteile

RECURRING WORK ORDERS! There are so many glitches when you start making work orders recur. I've tried my best to provide feedback on this because it is really starting to be a deal breaker but the problems continue.

1) duplicates pop up constantly and they don't go away easily.
2) The scheduling options for recurring work orders is totally bad. Model it after Google Calendar first, then add options to make it more detailed. The fact that you can't schedule seasonal tasks without some silly back-end procedure to duplicate the work orders every year is highly frustrating.
3) Gonna need a little more flexibility in the different categories of user. My techs need to be able to create their own work orders without being a complete access administrator. There should be something in between. I trust my guys and they know their jobs, I don't need to make all their work orders for them.
4) I'd like to see some improvement in the template modules. I've not been able to benefit from them realistically even though I've tried. When you go to add them into a work order it just never seems to make much sense.

Jonathan B.
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 51-200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 27.11.2019

Best overall usability

Overall, this is the best CMMS we have used. I did sample the top 10 for a year before deciding and upKeep was the best because of easy of use in the field. This software saves time by reducing paperwork and admin tasks.

Vorteile

I sampled many different CMMS programs and upKeep was the only software that made the cut. This software is actually usable in the field.

Nachteile

There are a few additional features I would like to see. I would like to be able to set exact permissions per user. the amount of administrative data available to Limited Technician renders some functionality not usable. Not everyone needs a list of all vendors and customers. There needs be a permissions checkbox to limit some access and functionality per user. Depending on how this software is used, it could cause an issue. would you want everyone in your company to have a list of our all your customers and vendors? for this reason. We avoid using some features and have not upgraded to the business package.

In Betracht gezogene Alternativen

eMaint CMMS, MicroMain und Fiix

Warum UpKeep gewählt wurde

MicroMain was not mobile friendly. Their software created a full time position managing CMMS. UpKeep app does most of the work and cuts need of creating this position.

Zuvor genutzte Software

MicroMain

Gründe für den Wechsel zu UpKeep

Usability in the field. Great intuitive interface in browser and app.

Antwort von UpKeep Technologies

Thank you so much for taking the time to leave us a review! We're glad to hear our software is helping you and your team track work orders!

Our team is always making improvements and adding new features to the application based on customer feedback. Feel free to visit our support page if you ever have any questions:

https://www.onupkeep.com/customersupport/

Thanks again!

Beantwortet am 14.4.2020

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