Über Dynamics 365

Microsoft Dynamics 365 ist ein cloudbasiertes CRM-Ökosystem für kleine, mittlere und große Unternehmen mit Fokus auf Vertrieb, Außendienst und Kundenservice sowie starken Integrationen in die anderen Office 365-Angebote von Microsoft wie Teams, Outlook, Excel und Word. Das Ökosystem von Microsoft Dynamics 365 hat Angebote wie Lead- und Chancenmanagement, Marketing, Außendienst, IOT, Kundenservice, Mixed Reality und Projektserviceautomatisierung, die eine reibungslosere Interaktion mit deinen Kunden ermöglichen. Microsoft Dynamics CRM ist für die Bereitstellung als SaaS sowie On-Premise verfügbar, komplett mit einer ansprechenden Nutzeroberfläche für Mobilgeräte und Desktops sowie einem Technologiestack zur Sicherstellung der Datenbanksicherheit. Dynamics 365 bietet auch starke API-Funktionen zur Integration in deine anderen kritischen Systeme.
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Dynamics 365 Video
Dynamics 365 Software - 1 - Vorschau
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Dynamics 365 Preis

Dynamics 365 bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von Dynamics 365 ist ab $ 50,00/Monat verfügbar.

Startpreis:
$ 50,00/Monat
Kostenlose Version:
Nein
Kostenlose Testversion:
Ja

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Dynamics 365 Erfahrungen

Funktionsbewertung

Preis-Leistungs-Verhältnis
4,1
Funktionalität
4,3
Bedienkomfort
4,0
Kundenbetreuung
4,2
5 von 4 311 Bewertungen Alle Bewertungen anzeigen
Jacqueline J.
  • Branche: Bau
  • Unternehmensgröße: 201-500 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 5.4.2022

Best software for purchasing I have used

Vorteile

Ease to use stands out to me. Been in the role for 3+ years and in the last year we moved to this software. Its definitely a big game step up. This has reduced the time per tasks drastically.

Per project we go through over 400 POs so imagine manual entry…..it was just the worse. Then we moved to dynamics. With a click you can load, update and change.

Nachteile

So far the only con I experienced had to do with migrated data. So we had POs that had been created in our previous system which we migrated over. Since they were not created on the system, editing / change ls to them was not as simple as a click.

James U.
  • Branche: Buchhaltung
  • Unternehmensgröße: 11-50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
5
Bedienkomfort
4
Kundenbetreuung
3

4
Bewertet am 18.4.2022

Microsoft Dynamics 365 Review

What our organization's overall experience is that all marketing campaign leads are assigned to salespeople who access Microsoft Dynamics CRM and then track and convert them into sales.
Also used for services, indices are active until closed by the server. From lead generation to lead acquisition, everything is managed in Microsoft Dynamics CRM.

Vorteile

The completely offline features are what we loved for our Field Service. RESCO's flagship product offers plenty of flexibility and advanced functionality. But in general, it's a good way to empower workers in this space to provide mobility and be able to view tasks, customer records, contact information, and so on completely offline.

Nachteile

The product is not ready for release. The development suffers from system malfunctions and important features were removed from the release and roadmap without warning. I was also surprised to ignore non-US international regulatory requirements (currency exchange and management, existing ISO standards, VAT requirements). But what surprised me the most was Microsoft's general ignorance and lack of accountability. Despite many requests, I haven't spoken to anyone who can actually talk about product direction and roadmap. I was sandwiched between disconnected dev teams fixing a critical bug, but they don't seem to be talking to each other.

In Betracht gezogene Alternativen

InfoFlo

Gründe für den Wechsel zu Dynamics 365

This software features exceptional performance more than other software programs we have tried. The software has been hierarchical. Since the beginning of the year, one of my employees was not reliable with InfoFlo, but with this software he has improved his proficiency 75%. My favorite thing is that it's easy to use it and gives more value to my money from other software programs. There are many features that other software programs do not address.
Thomas D.
  • Branche: Biotechnologie
  • Unternehmensgröße: 11-50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
3
Bedienkomfort
3
Kundenbetreuung
4

3
Bewertet am 28.4.2022

Microsoft Dynamics 365

Great customer support during the entire integration and deployment process. Excellent training program for end users. Now that all users are on the same platform our internal support has progressed greatly.

Vorteile

We were looking for a new ERP system that offered mobility, as well as being able to integrate all of our offices into one platform. We had several locations using a number of ERP systems and standardizing on one system was a goal for deployment.

Nachteile

The deployment did have some hurdles in the way of transferring our older CRM into Microsoft Dynamics. We were working with several ERP and CRM systems.

In Betracht gezogene Alternativen

Salesforce Platform

Warum Dynamics 365 gewählt wurde

We were looking to upgrade our current ERP system that could be deployed in multiple locations throughout the US, Canada and the EU.

Gründe für den Wechsel zu Dynamics 365

This software offered what we feel was the best flexibility option to integrate all of our ERP systems into one. Globally this was a challenge for us in the past, Dynamics solved this issue for us.
Lauren S.
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 201-500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionen
4
Bedienkomfort
3
Kundenbetreuung
0

4
Bewertet am 1.4.2022

Dynamics User - Financial Planning Company

Overall, I love using the tool, it helps me stay organized with clients and I love that task system for recurring monthly/quarterly/annual items.

Vorteile

I like that this software integrates with other Microsoft products - for example it allows us to save emails with the client of a button in Outlook. We were also able to have the software connect with an outside reporting tool so it has really added to consistency and productivity across the organization when it comes to managing clients, client meetings and overall tracking of activity and tasks.

Nachteile

I felt the that software has a bit of a learning curve and was not as easily adopting as other tools - we received training, I just feel that the interface is not as intuitive as others but once you get the hang of it, it works great.

Craig S.
  • Branche: Computer-Software
  • Unternehmensgröße: 5 001-10 000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
4
Kundenbetreuung
3

5
Bewertet am 8.4.2022

Enterprise capable

Vorteile

We spent a year building and configuring our instance. Our team has been able to build a platform that helps our business serve thousands of customers daily and allows the MIE teams to pull meaningful data on each of these activities.

Nachteile

It would have to be the library of tools, not included in the license of dynamics. Other apps were needed in addition to the dynamics app. Share point, power bi ect..

In Betracht gezogene Alternativen

Salesforce Sales Cloud

Gründe für den Wechsel zu Dynamics 365

Our previous technology stack was based in an older version of dynamics, it was assumed that the migration would be less complex if stayed within the Microsoft ecosystem.

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