Easy Storage Solutions


Easy Storage Solutions Logo

 

627 Bewertungen (5/5)
 

Easy Storage Solutions is a cloud-based property management system for self-storage companies. The system features a website that supports credit card processing as well as online payments and booking. The solution can send tenants payment reminders via email or text message, calculate late fees, generate invoices, manage collections and perform other crucial processes for self-storage businesses.

Easy Storage Solutions has automatic data backup capabilities, carried out with secure servers. The system can generate statistical reports, handle online customer rentals, retain customer contact information and integrate with Google maps.

Recurring payments can be automated within the system, and site facility maps can also be uploaded to the system. Online booking can be conducted on the website as well. The system includes a customer portal that allows storage customers to log in directly and make payments, check their accounts or book additional units.

 

Easy Storage Solutions - Site map
 
  • Easy Storage Solutions - Site map
    Site map
  • Easy Storage Solutions - Units
    Units
  • Easy Storage Solutions - Customer profile
    Customer profile
  • Easy Storage Solutions - Website creation
    Website creation
  • Easy Storage Solutions - Reports
    Reports
  • Easy Storage Solutions - New customer
    New customer
Unterstützte Betriebssysteme:
Webbrowser (OS-agnostisch)

627 Bewertungen über Easy Storage Solutions

 

Corky H. Branche: Einzelhandel Anzahl der Mitarbeiter:  2-10 Mitarbeiter Mitarbeiteranzahl:  2-10 Mitarbeiter

18.3.2019

18.3.2019

Quelle der Bewertung: Capterra

I've been with Easy Storage 4 years

Übersetzen auf: Deutsch
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I’ve been with Easy Storage Solutions for over 4 years and just recently started a new facility. Hard to put in words, excellent prices for their service. I just talked to their biggest competitor and he said they are coming out with a new product, just to compete with Easy Storage, he brought it up. I also read a magazine article (The National Storage association magazine Feb 2019) that talked about Easy Storage as an expert in artificial intelligence related to storage units.

Easy Storage is has been in the industry for 10 years now and they now have over 3000 clients and all the bells and whistles you could want.

There is a management accounting company in house(optional) that does your payroll, payroll returns, tax forms, w-2’s, bank reconciliation, billing, bill paying, internal theft analyzation , everything. (Price is customized to your needs)
Just think, you can have independent management of you manager and cheaper than you can do it in house.

The best part is their service, you never wait to talk to someone and they call you in their spare time looking for something you need help with. Each time they called me, I solved something that was bugging me.

Vorteile

Easy set up and availability to customer service. Small company in relation to others, but large enough to have lots of bells and whistles. When I call I can talk to the owner, or the start up person that did the Accounting service, (Ty), or the one in charge of website optimization, these are all owners of their individual part of the company, but all reside within the company. The last two were employees, but were encouraged to branch off and own their own part.

Nachteile

Don't have any. Small always has some drawbacks, but I like how they treat their employees and am willing to wait for some updates.

Richard H. Branche: Lagerung Anzahl der Mitarbeiter:  2-10 Mitarbeiter Mitarbeiteranzahl:  2-10 Mitarbeiter

11.1.2020

11.1.2020

Quelle der Bewertung: Capterra

Fantastic!

Übersetzen auf: Deutsch
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Funktionalität

 

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GREAT customer support! Everything has been fantastic. Very affordable for our facility. 305 units. Wish I’d upgraded years ago. Highly recommend.

Vorteile

Great features. Easy to use. Upgraded from software we’ve used for about 18 years. Wow! What a difference. The automation of monthly billing, payments, etc. is a valuable asset to our company. Website is great! Should have found this company years ago. Gate integration was a snap. Highly recommend Easy Storage Solutions. Very satisfied customer.

Nachteile

Setting up customer accounts took time but that was expected. After that. It was a breeze.

Tracy H. Branche: Lagerung Anzahl der Mitarbeiter:  2-10 Mitarbeiter Mitarbeiteranzahl:  2-10 Mitarbeiter

2.5.2020

2.5.2020

Quelle der Bewertung: Capterra

Great Software!

Übersetzen auf: Deutsch
Bedienkomfort

 

Funktionalität

 

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Preis-Leistungs-Verhältnis

 

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From sales to implementation to support...exceptional service.

Vorteile

So easy to use and the support is outstanding.

Nachteile

There really isn't anything that I would change at this point. Works fantastic for our mid size self storage business

Irene L.

15.5.2018

15.5.2018

Quelle der Bewertung: Capterra

Not impressed

Übersetzen auf: Deutsch
Bedienkomfort

 

Funktionalität

 

Produktqualität

 

Preis-Leistungs-Verhältnis

 

Kundenbetreuung

 

Bedienkomfort
Bedienkomfort
Funktionalität
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The business can keep running after our emove disaster.

Vorteile

I am a bit surprised at all the excellent ratings and a I am a little concerned for giving it a less than glowing report. I am not sure why everyone thinks this software is so good and wondering what am I missing. It does the job, but in my opinion it really does not offer anything to earn such glowing reports.

Nachteile

It's confusing. It is not an all in one program. You need to have a totally separate company for processing payments, which also costs a lot. This software does not function as an accounting program. They sell that service separately from what I understand. Instead of crediting a charge you simply void it. The reports are limited and quite terrible actually. Most do not sort and only download to a PDF or CSV document. They probably offer a separate report writer for another charge if you desire better reports. They do not offer any financial reports at all other than the management report which is not professional or good quality. Lets just say it is not what I expected and I have been very disappointed in it.

Übersetzen auf: Deutsch

Antwort: Easy Storage Solutions 1.6.2018

Irene,

Thank you for leaving us feedback. We genuinely appreciate the opportunity to improve our software. We have a long list of suggestions from our users that we review and use to update our software. Currently we are working on creating better reporting functions in the software. In addition, we are currently working on making it so you can download your reports via CSV file or PDF. You can void charges if you wish, but there is also functionality to be able to credit a charge. If you would like help doing this feel free to call us and we would be happy to help! Finally, if there is anything we can do to help improve your experience please reach out to us!

Thank you for your business and your feedback!

Amy R. Branche: Lagerung Anzahl der Mitarbeiter:  2-10 Mitarbeiter Mitarbeiteranzahl:  2-10 Mitarbeiter

16.7.2019

16.7.2019

Quelle der Bewertung: Capterra

Loving it so far!

Übersetzen auf: Deutsch
Bedienkomfort

 

Funktionalität

 

Produktqualität

 

Preis-Leistungs-Verhältnis

 

Kundenbetreuung

 

Bedienkomfort
Bedienkomfort
Funktionalität
Funktionalität
Preis-Leistungs-Verhältnis
Wert
Kundenbetreuung

It has been great so far. I have been able to do everything I wanted and received help from customer service when I needed it.

Vorteile

I like the ease of use of the software and the customer support when you need it!

Nachteile

I would like to see more on the dashboard, I love being able to see everything at one time, it would be nice to be able to customize the dashboard.