PiiQ by Cornerstone, formerly Cornerstone Growth Edition, is a cloud-based employee performance and learning management system that helps businesses to streamline their employee performance review process and prioritize learning for employees. Businesses can create goals, track employee performance and align individual goal to business objectives.
With PiiQ Learning, employees can browse through the available training courses, enroll in learning programs according to their need and keep a track of their progress. Managers can also assign and set priority and deadlines for courses, as well as make certain programs mandatory for employees. The system also offers customized development plans and learning content to help develop and retain talent. PiiQ Learning provides access to a wide variety of professional training and compliance courses and allows customers to add and publish content including videos, documents, and presentations.
PiiQ’s dashboards, reports, and graphs allow users to review data and identify top performers, underperformers, skill gaps, support compensation and succession planning efforts.
Siobhain C. Branche: Automotive Mitarbeiteranzahl: 51-200 Mitarbeiter
As an HR professional who strongly believes that goals and objectives are critical to an organizations' overall success, this tool has been hugely beneficial in helping our workforce align their work to the business priorities and recognize how their personal contributions fuel our success.
We implemented Cornerstone (now PiiQ) 3 years ago and it was one of the best decisions we have made.
The software was easy to implement, and the amazing customer support helped us every step of the way. It is user friendly and was readily embraced by both employees and managers. The upgrades to date have just made it better and better.
It has increased our "on time completion" date for both goals and reviews to 98%. We previously spent much of the year chasing down paper copies of goals and performance reviews.
The system saves our managers and employees many hours in completing their reviews as opposed to our old process.
By far, the greatest PRO of Cornerstone is their customer service/support. I have never dealt with a friendlier, responsive and helpful company. Every representative of company I have had the pleasure to deal with has been wonderful, from initial inquiry to technical support. The first year, Dan Roiter literally saved our year end by tirelessly fixing an issue we had missed in implementation that was giving us weird final results. It was down to the wire and he got it all sorted!
Some of the upgrades came slower than we wanted (in 2017) but we have managed through them.
Quite honestly, we have very little complaint with the system. Any time we have had an issue Cornerstone is able to fix it or walk us through an alternate solution
Carla T. Branche: Marketing & Werbung Mitarbeiteranzahl: 51-200 Mitarbeiter
We are still in the middle of our first cycle, but already our employees are more engaged in the review process than ever before.
1. User experience and ease of use.
2. Growth Center! The step-by-step instructions and videos have been a saving grace for the admin side AND our employees.
3. Ability to create our own competencies and overall format.
4. Automatic email reminders
5. There aren't too many bells and whistles which are a GOOD thing. I think companies abandon proper Performance Review tools when they are over-complicated or hard to use.
6. LOVE the new feature which allows me to view the review platform through the eyes of a different user. This allows me to see if I missed a competency or added something I shouldn't, as well as ensure the overall user experience will be good.
From an admin standpoint, I wasn't aware how long the back-end set-up would take. This wasn't so much a problem until I realized we had to manually enter all ratings (there should be an option to choose a rating scale set-up for "all"); and manually include the comment box (since comments are "optional" anyway, there should be a default box to check that all competencies get a comment box. Sub-competencies should also get a comment box (perhaps with fewer characters) so people can add comments below each vs. adding their comments to the overarching competency comment box. And worse, I had to assign roles to comment boxes which seemed like an unnecessary action. Hopefully they can improve this function in one of the next updates.
Michelle K. Branche: Marketing & Werbung Mitarbeiteranzahl: 2-10 Mitarbeiter
The system has some nice features, but is not user-friendly, is visually hard to follow, and customer service is simply not sufficient
Past and future goal areas are spacious; scale for self-scoring imposed on manager's scoring is great
doesn't work within our employee anniversary years so the dates are always wrong, very hard to reach or get a response from customer service; employees have had problems with losing data accidentally
Carol M. Mitarbeiteranzahl: 51-200 Mitarbeiter
An online system that I don't have to harass managers and employees to complete!
This is a powerful tool that will keep us informed of gaps in skills and performance, help us identify high performers for advancement opportunities and low performers for developmental needs.
Because the goals are collaborative between manager and employee we anticipate a higher rate of success in achieving our mission in our Clubs.
Our expectations of PiiQ software are very high and we look forward to completing a review once we have been using the tool for more than one cycle.
Sales is thorough and respectful. Support is friendly and almost immediate.
I have been so excited about this software! It is a meaningful communication tool for managers and employees. It helps them focus on expectations and goals and helps us to tie those into our strategic plan.
Contact with both sales and support has been exceptional. I have had all questions answered in a timely manner and no question has been treated as insignificant.
I highly recommend this software it is user-friendly, encourages the development of SMART goals and is affordable - even for a non-profit organization.
Once a role, goal or competency is deleted - it's gone. I would like to see more diverse roles included in the template. For instance, we employ teachers but there is no role with associated goals and competencies for anyone in the education field.
Felix F. Branche: Unternehmensberatung Mitarbeiteranzahl: 2-10 Mitarbeiter
it has an engaging design, has a lot of customization options. It is very innovative, This makes it convenient for companies of different Purposes. great & Solid learning with their social collaboration tools, is very fast
It is essential to avoid problems in the flow of implementation Organize the skills very well, the tool does not help ... Some of the implementations were slower than we wanted since re-organizing the objectives and skills was very cumbersome.
Antwort: Lindsey 27.6.2018
Hi Felix, Thank you for reviewing PiiQ. Your feedback is appreciated and I’m so glad to see you like the system’s ease-of-use, design, and functionality. The Support team would love the opportunity to assist you if you would need help with setup or show you tips & tricks for optimizing PiiQ. If you have any product questions, reach out to us at [email protected] Thanks again for taking the time to provide your feedback. Best, Lindsey