Über Humanity
Humanity Preis
Humanity bietet keine Gratisversion, aber eine kostenlose Testversion.
Alternativen für Humanity
Humanity Erfahrungen
Funktionsbewertung
- Branche: Essen & Trinken
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Straightforward, has some kinks
We use this as a complete all in one hub for shift changes, training, co-worker contact information, management communication, you name it. It's pretty basic looking but that also means it's straightforward. I'm glad I can figure it all out without needing a tutorial.
Vorteile
I like that I can see a break down of my payroll, access all my paystubs over my entire deployment, request schedule changes and reach out to my peers for shift management. Also that tax documents are readily accessible.
Nachteile
There are a few kinks to work out. It doesn't accurately show who is scheduled for shifts in open shift details. Also, when requesting time off, where it shows your available hours mine are never accurate, it's always just a maxed out amount of available PTO. That means if I don't have enough actual PTO my request gets rejected. Also I feel like it locks me out pretty often and I need an account reset.
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Overall, it has served us well for scheduling daily staff and providing them the details.
Saving time in scheduling and repetitive details. Also, being able to send our clients the schedule via a PDF has been great!
Vorteile
Love the fact that we do not need to email details for each repeating shift. And since the software is based on one's availability, you can book, ideally, based on that info.
Nachteile
That it does not have a "request a booking" feature. You can only book staff through the software based on their availability which cannot always be trusted.
Antwort von TCP
Hi Seth! Thank you so much for your feedback. We are glad to hear that our app helps you with your business.
At the moment, we have Open Shifts that employees can pick up when they are available. We appreciate your suggestion, and we have forwarded it to our Product team. We'd love to hear if you have more ideas or feature requests! If you do, please visit our Community portal (Read more about it here: https://bit.ly/2mn8aog).
- Branche: Einzelhandel
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Good app but
Vorteile
From a IT standpoint, Humanity is good scheduling app. It has a few issues from time to time, for overall satisfied with the application.
Nachteile
However, their service client is horrible. We have been with Humanity over 5 years now. And we so unsatisfied with the service that we looking at our options. They literally take you for granted as a customer and never get back to you. You have to run after them constantly and hope to get an answer. When they promise to get back to you, they don’t or tell you they sent you an email, which you of course never received.
For example, we had a new request regarding a service that they advised on their app (payroll integration). When we went forward with the change, they never got back to us. After multiple follow-ups on our end, they tell us our request is ‘’not a priority for them’’ - for a service THEY advertise. When we complained, they told us they would be getting back to us the following week. That was Nov 2018. We are Jan 2019, and I have let you receive a proper follow-up even after my multiple attempts.
The app is not worth the service. I would recommend another one.
Antwort von TCP
Hi, Geneviève,
We apologize for your experience. We believe every customer interaction should be treated equally. Each one is an opportunity to learn how we can improve their daily work life and our services. We are currently in contact with Employeur D, and are working with them to provide a solution. We will update you as soon as we can. Your time is valuable. The feedback you've provided is invaluable. Thank you.
- Branche: Medienproduktion
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Good for Shifts
I've used Humanity (Shiftplanning) just for clocking-in and clocking-out each day. It's not very easy to edit mistaken entries, and even more difficult to figure out what the icons mean, and what effect they'll have on my time entries. This is pretty important to have right, since this is how I (and presumably anyone who uses this software) gets paid.
Vorteile
I like the app (Humanity 01) usability and ease to clock-in and clock-out.
Nachteile
The software in general is cumbersome and a bit confusing. There are two apps, and the old version seems to work better for my needs. The new app seems to be specific to those who have different "shifts" each day. This seems great for those who need that option, but takes the simplicity away.
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Good communication platform
It is fairly easy to use and set up, having notifications enabled on your phone though can get annoying with multiple staff responding to messages at all times of the day. It is your choice what notifications you get though.
Vorteile
Shifts posted and picked up quickly by staff that have notifications set on their phones. Easy clock in process.
Nachteile
On the app there is an option to add notes to your time schedule about missed lunch, or overtime for example. Unfortunately you have to be clocked in to be able to do it and many staff forget and have to ask an admin to add the note after the fact.
