Nutzerbewertungen im Überblick

Über EpicCare EMR

EpicCare von Epic Systems ist eine ePA-Lösung (elektronische Patientenakte) für große Krankenhäuser und Gesundheitssysteme, die für die Meaningful-Use-Stufen 1 und 2 zertifiziert ist. EpicCare wird von einem eigenen Team...

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Funktionsbewertungen

Preis-Leistungs-Verhältnis
4,0
Funktionen
4,3
Bedienkomfort
4,1
Kundenbetreuung
4,2

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Darpan
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 501–1 000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
Nicht verfügbar

5
Bewertet am 18.2.2021

Great EHR tool, no competitiion

Great tool, I love it!

Vorteile

I have worked with many EHR tools but this is the best one.
It has great documentation.

Nachteile

I feel the backend Clarity database is not modeled in an organized away. Table and column names are not conventional.

Rebekka
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 1 001–5 000 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
Nicht verfügbar

5
Bewertet am 10.9.2019

Epic is... EPIC

I have used EPIC during several hospital rotations as a travel nurse. It's always a relief to know I'll have EPIC as it's the easiest computer system I have used.

Vorteile

Easy to use, quick charting that takes very little effort. Lab results with normal values are fantastic.

Nachteile

Orders can be difficult to read or find what you expect in the right place. "Expand all" should be default cause there can be a lot of hidden information!

Bei
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 10 000+ Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionen
1
Bedienkomfort
1
Kundenbetreuung
1

1
Bewertet am 3.5.2022

The worst end

It’s not designed to help pts. It’s designed to maximize billing .

Vorteile

Care everywhere helps with looking at info from other institutions

Nachteile

The implementation of this software at our hospital was a disaster. Orders were incorrect . Some medications were 10x the dose. There were no epic super users nearby. Because orders were built incorrectly, a pharmacist could change an order of mine without my cosignature and it was an erroneous change that could have resulted in a patient death. There is no quality control with the rollout . Many of the treatment plans were incorrect so you have to place a ticket for everything. The training was poor so most people don’t know how to use it so you have to change everything . The problem list takes forever to clean up. There are alerts that go off constantly, many of which are incorrect. You can be in the middle of an order and an alert pops up. There are hundreds of canceled orders that aren’t really canceled . Same with overdue orders. I mean there is no way for a human to distinguish the important stuff from the noise . The inbasket is horrible to use because you can’t include your nurse or scheduler on the same message as your pt and because it’s flooded with messages. Your phone constantly goes off in the middle of the night with critical alerts even though a nocturnist is in the hospital and can actually address these issues. But you are the one being woken up. Unfortunately because epic has a monopoly and because hospital administrators who don’t have to use this make all the decisions, they chose this software because it maximizes billing . It is demoralizing .

Die besten Alternativen zu EpicCare EMR

Jessica
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 5 001–10 000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
Nicht verfügbar

5
Bewertet am 30.12.2022

Ability for complete healthcare management via one software is a game changer.

Vorteile

As both a clinical, healthcare worker and healthcare manager, epic is very much the ideal EMR. Not only is it easy to use and train new staff on but having everything needed for different positions within the clinic and hospital is extremely valuable. being able to customize views for different positions, as well as access levels order writing has been very helpful

Nachteile

Because epic is so integrated and allows health services to function completely. It is a very expensive software, and may not be reasonable for a single provider or very small, healthcare operation.

Naja
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 10 000+ Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
4
Kundenbetreuung
4

5
Bewertet am 20.5.2022

EPIC EMR User friend medical records system

In general epicure EMR patient health information medical record system is a great tool to integrate into large hospital systems. Especially for streamlined and easy to use integration of an medical record system. In addition because it has been used broadly by many large healthcare systems many people are trained on how to use epic and in addition they are able to translate their knowledge of other electronic medical record systems to the use of EpicCare system

Vorteile

In general some of the pros about the software is that it is very easy to use and it is very accessible from anywhere as long as you have an account. In addition allows you to access your patients medical records from a secure browser and system from remote locations. In addition it’s very easy to explore specific patient information as needed for data purposes.

Nachteile

The things that I like least about the software are that you do have to go through extensive training to be permitted to utilize the system. Although I do understand from the perspective of integration of patient health information it’s very important that users are knowledgeable on how to properly use the system.

Henry
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
5
Bedienkomfort
4
Kundenbetreuung
3

4
Bewertet am 17.10.2017

EpicCare EMR helps us better care our patients

With EpicCare, clinics can streamline their workflows using personalized screens, dashboards and specialty applications. The application's finance module allows clinics to track payments, bills and invoices. EpicCare is a mobile-ready solution, allowing both doctors and patients to access information on their Apple devices.

Vorteile

I love patient portal and e-prescribing features which helps us meet the Meaningful Use Stage 2 requirements. The tool also supports telemedicine options that allow our doctors to communicate with patients via a video platform and offers mobile and tablet functionality. EpicCare MyChart allows patients to view medical information, message doctors, schedule appointments and manage medical history via a personalized portal.

Nachteile

The health maintenance options could be better, and easier to see and mark as complete. Also out would be easier if when you marked something got a preference it wouldn't add a copy to the main menu. Upgrade to EPIC 2017 is a fight.

Amy
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 5 001–10 000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
5
Bedienkomfort
4
Kundenbetreuung
Nicht verfügbar

5
Bewertet am 22.9.2022

EPIC a great EMR experience

Epic EMR makes charting easier. There is integration across health systems which allows for better continuity of care.

Vorteile

Epic allows you to customize patient charting. They use smart keys to be able to fill in regularly used items in charting. They help you put codes in for billing. EPIC is completely can be customized which is great for things like mental health intakes.

Nachteile

Some of the billing codes are confusing to use. For example billing for an in office injection has been a challenge with EPIC.

Aaron
  • Branche: Medizinische Praxis
  • Unternehmensgröße: 10 000+ Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
4
Bedienkomfort
3
Kundenbetreuung
Nicht verfügbar

4
Bewertet am 9.7.2022

Epic for patient care

Vorteile

Many features and high functionality once you know how to use it, possibility to customize

Nachteile

Difficult to learn, steep learning curve, too many clicks often to complete a task, buttons not placed in logical places

Verifizierter Rezensent
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 501–1 000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
Nicht verfügbar

5
Bewertet am 7.10.2022

EpicCars EMar Review

Great! Would recommend!

Vorteile

It is very easy to use! I am able to assess residents and find information efficiently.

Nachteile

I’m curious if I can search notes by department. I have not tried to figure this out though.

Kyle
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 1 001–5 000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 11.8.2022

EPIC just works

Vorteile

Everything is fairly easy to find and utilize once you get there.

Nachteile

The slicer dicer program is pretty hard to understand.

Nick
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 10 000+ Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 18.7.2019

The BEST EMR out there

Having used another EMR (in addition to paper charting), this is by far the best product out there. Navigating different clinical unit censuses and consult lists is simple (and you can customize what information is listed within these lists). Within the medical record, tabs make it easy to navigate between lab results, demographic information, and chart notes. It is quick and easy to do a chart review and, in fact, Epic denotes which notes are new since your last review of a patient's chart, so you don't have to spend time looking for new information. Flowsheets, templates, and free-text options make it easy to format information in the way that is appropriate for you or your department's practice. Flowsheets can also be tied to a particular note (and can be easily imported) so that you can see both from one screen. SmartTexts can also be created for phrases or data you use frequently so that you can utilize a shortcut rather than typing those things repeatedly. Reports can easily be created to pull data from patient lists and Epic does a great job customizing layouts that are best for your particular organization.

Vorteile

Best layout, easy to navigate, quick documentation

Nachteile

Epic is consistently working on new functionalities and layouts, and sometimes the implementation of new things with the EMR becomes laborious to relearn when there is little added benefit.

MJ
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
5
Bedienkomfort
3
Kundenbetreuung
5

5
Bewertet am 30.3.2021

Complete Medical Medical Overview of the Patient

I like using this software as the roadmap for the entire healthcare institution. This section is not large enough to write about the expansive overview of the healthcare web capability that EpicCare EMR provides for our institution. It is a great evolving product that evolves as healthcare styles evolves.

Vorteile

It is easy to use, once you get the appropriate training and practice. I like that is a great investigative tool to search for timelines in the past. It is the one stop shop for all patient complete history, and it is interchangeable with other institutions with the same software. Tip top secure capability and traceable history of patient profile access. Patient linked via MyChart gets a sense of autonomy to manage appointments, communicate with healthcare team and review medical notes.

Nachteile

It is very busy due to all tiers embedded in the software based on access levels, however, you can get to pic what you choose to see based on your personal workload, or access needed. Ample training is needed and repetitive practice for the non-tech savvy.

Verifizierter Rezensent
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 1 001–5 000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
5
Bedienkomfort
4
Kundenbetreuung
Nicht verfügbar

4
Bewertet am 31.10.2018

Epic review

Overall- I think it helps me deliver safe care to my patients. This platform allows me to accurately chart and organize my day to best serve the population in my hospital.

Vorteile

It allows for safe medication administration- links the drug info. right there with the medication and allows for user friendly charting. Plenty of flowsheets to chose from. Information that isn't helpful can be completed or hidden. Integrates with our devices to pull in vital signs and information about the patient. Also allows for communication between the interdisciplinary team connecting each other through messaging and allowing for contact information. There are a few ways to get to the same spot and I find the navigators are helpful.

Nachteile

Some charting/flowsheets are a bit redundant. Also, sometimes when flowsheets or sections of charting are hidden- it can be hard to find specifically where to reactivate it. I think it takes a while to get the right custom EPIC for your institution in place so there are tons of upgrades and learning curves with new versions.

Wayne
  • Unternehmensgröße: 10 000+ Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
4
Bedienkomfort
3
Kundenbetreuung
Nicht verfügbar

4
Bewertet am 13.9.2018

A robust, non-intuitive system that requires a big learning curve

It would be nice if EPIC had more simplified workflows and cleaned up the appearance of the screens. It would also be nice if EPIC could allow the user to customize the screen appearanc (currently, there is a feature that allows only very limited customization of the screen layout.

Vorteile

Depending on the features that are activated, it can be a robust EHR system. It can handle workflows of many types, including outpatient visits, procedures, and hospital workflows.

Nachteile

It can be difficult to use, even with many years of experience using it. The screen is way too busy with buttons, tabs, active links and data all over the place. There are too many hidden features to remember, and the workflow is often very clunky, requiring multiple mouse clicks and jumps to multiple screens (with delays between loaded screens). The screen includes a multitude of features and buttons/tabs that I never use (are to be used by other disciplines such as discharge planners), making it seem like a one-size-fits-all screen.

Erin
  • Branche: Medizinische Praxis
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
3

4
Bewertet am 17.9.2019

EpicCare EMR

My overall experience is great and I enjoy working with EPIC daily.

Vorteile

I do not have the full functionality of the software but do have the access needed to perform day to day requests. I am on the front end of the EMR. I work with a lab that is interfaced with EPIC but I Do have access to view charts. I like being able to confirm our results are filing to the patients charts. I also enjoy being able to review encounters for resulting purposes that will facilitate our company to make the best decision as to care for the patient.

Nachteile

I, as mentioned can view the charts but unable to view scanned documents. I had this option towards the beginning of my access but have since been unable to pull up any scanned documents for the last two years. It is fine we just call the ordering providers office for the documents needed.

Kevin
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 501–1 000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 12.11.2019

Excellent and Gets the Job Done

Overall Epic is great and provides a full suite of tools for a healthcare organization.

Vorteile

I like how Epic has a full suite of good software for healthcare organizations. I would say most Epic tools are good and are not too complicated. Billing and coding can be done easily compared to other systems. The defer feature is a great feature that is missing in other rival software. This is especially useful for a biller who needs to ask providers questions before taking action.

Nachteile

Some of the biggest issues I have with Epic is that the interface looks a bit dated. There is also a lot of variation between how different users interact with Epic. I often had to talk to doctors and nurses in order to help them out. Unfortunately we were never able to help each other out because Epic worked completely differently for different users.

Heather
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
Nicht verfügbar

4
Bewertet am 5.12.2018

Generational program

It has been a great system to bring the organization together. The access to see outside medical records, office visits, Ed visits and other testing is helpful in treating the patient as a whole.

Vorteile

The ease of maneuvering throughout the system. With little education the program was self explanatory. When working in the hospital the different aspects, like the banner help to quickly analyze the patient at hand.

Nachteile

Certain features throughout different organizations allow for a very general physical assessment. The option available is no change or normal. Example: a person’s normal HR could be a-fib but the option to chose regularly irregular would be considered the normal for the patient. What is needed for any change would be to document the actual sound. Also the charting by exception makes it difficult for other disciplines to know what is really going on.

Verifizierter Rezensent
  • Branche: Medizinische Praxis
  • Unternehmensgröße: 10 000+ Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
3

4
Bewertet am 8.11.2019

Long time user/adminstrator

Vorteile

Epic offers endless features for end users. The system is excellent in preventing medical errors, ease of documentation, and overall efficient patient care.

Nachteile

Frequent, sometimes unnecessary, updates to the software. Difficult to elicit information from the organization sometimes

Kyoko
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 10 000+ Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 20.9.2019

I am looking forward to having improved Epic version

Please see above

Vorteile

Its connected to the medical records/test results done in other places through care everywhere and crisp.
It's EMR-much much better and safer than hand written medical records.

Nachteile

It is not connected to JH ambra images and report.
Too many icons/tabs on the page, and it is difficult to navigate.
Call center messages under In-Basket messages; very difficult to see who is writing what in a chronological order. I rather would like the option deleted.
I can't review the patients' charts with Haiku.
Once "documentation" is open by mistake, I have to type in "opened by error" or something similar (which gets recorded permanently unnecessarily), otherwise, it remains under my In basket messages as incomplete chart for good.

Verifizierter Rezensent
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 1 001–5 000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
Nicht verfügbar

5
Bewertet am 19.10.2018

Epic EMR Review

Overall, my favorite EMR system. I have no complaints about it and everyone loves it.

Vorteile

I LOVE Epic. In fact, everyone in my hospital loves Epic and we are actually shifting towards this system very soon. The reason is because there's less unnecessary clicking. Doctors HATE clicking. When you are in clinic with a patient, you want to write a note as quickly as you can because the focus is on the patient, not the computer. Epic minimizes that by organizing everything in a logical order (the tabs are great), and making the note itself like a "Word" document where you can free-text. Prescribing is a breeze and the tech support is excellent.

Nachteile

Some functions can be difficult to find and training takes two days at our hospital.

Christina
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 10 000+ Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
5
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 6.6.2021

EPIC makes a great EMR system to be aligned in care everywhere

Personally I would highly recommend the program if you work in Healthcare. It is very simple to use once you are shown how and can actually make many processes easier in the end.

Vorteile

I have been through 2 EPIC implementations within the same company under 2 different modules. It is very easy to design what you need out of the system and get your info moved into it.

Nachteile

There are just certain processes or functions that EPIC will not let you customize because it is a core process that will affect other users/companies. A lot of times you have to update your processes and change them to use the system.

Tim
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 10 000+ Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 23.1.2019

The Title Says It All: EPIC

I love the layout, the cost is astronomical, but the payoff for simplicity is even higher!

Vorteile

The EHR system Epic is not only one of the most diverse, but also among the most comprehensive EMR systems I've worked with to date. As an analyst, I help to build this system to custom fit for my health network, which is very easy, and made easier by the support we get from the Epic system itself!

Nachteile

Price point is always a touchy subject with Epic. You really need to be able to afford it while getting the accommodations to meets your systems' requirements. The biggest con is that Epic relies on you going to their standard format, meaning less customization.

Ash
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 501–1 000 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
2
Funktionen
3
Bedienkomfort
3
Kundenbetreuung
1

3
Bewertet am 31.8.2022

Epic - Great idea, terrible in practice

Difficult and frustrating, as it delays care and charting when it goes down or causes issues due to lack of adjustment that can be done to expand on info or change info

Vorteile

Useful due to the amount of shared info between hospitals systems and doctors,
Makes consistent treatment easier and more accurate

Nachteile

Too many tabs, too many drop down boxes and limitations to what can be documented, constantly freezing, going down or causing errors

Verifizierter Rezensent
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 10 000+ Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
5
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 23.10.2018

Amazing EMR with incredible functionality, if you know where to look

Vorteile

Epic is intense--it can house nearly any data point you want to throw at it. The capacity of information in the charts is wonderful. The best feature, I think, is the depth of the "dot phrases," they cut your note taking time into a fraction. The customer support is wonderful, quick, helpful and efficient. We are big proponents for Epic and the pros certainly outweigh the cons.

Nachteile

Epic is a great tool but it's not always easy find what you're looking for--you need to be in the right "context" and working through the chart in a specific way to find certain things.

Karlie
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
4

5
Bewertet am 18.7.2019

Epic EMR for everyday use

I have used Epic on both the clinical side and admin side. There are so many reports that are available to help quality control, business management, and patient care.

Vorteile

There are so many features and shortcuts within Epic. I really like and utilize all of keyboard shortcuts to navigate between the clinical schedule, registration tab, and orders screens.

Nachteile

Wish that it would allow you to keep more than 4 open patients at a time. Don't need unlimited, or even think that would be a good idea for that matter, however I think adding a few would be a great addition.

346 Bewertungen