SalesLoft Erfahrungen

Vorteile

Salesloft hat alles was man für den Kundenkontakt braucht. Besonders die Cadence Funktion ist perfekt und lässt eine ordentliche und sequenzierte Arbeitsweise zu.

Nachteile

Es gibt nichts was fehlt. Keine negativen Punkte

Vorteile

From local dialing to organizing cadences and keeping your daily activities organized, this platform is it.

Nachteile

For a smaller business, you can do everything you can do in salesloft in Hubspot and more in Hubspot.

Vorteile

The possibility to create cadences is really useful to me (and in general for any sales company)

Nachteile

In order to create cadences you must import all contact from another platform (Salesforce in my case) and this is a long process

Vorteile

Having email templates and being able to create cadences can be useful.

Nachteile

More bugs than a low budget apartment in a bad neighborhood
Dialer is bad and slow
calls frequently do not log- Salesforce integration is bad
Got labeled a spammer
Doesn't work well with Outlook/O365
Delay on emails
Certain graphics and text go through poorly/unprofessionally
Attachments frequently don't work/won't go through
Support is very bad
No functionality to pre-list call outcomes to speed up slow dialer
No importance or other buttons on email
The "opened by" functionality isn't smart enough to know if you opened the email or your prospect did
Limited LinkedIn integration
Imports frequently fail and take longer than they should, particularly if from a report rather than lead view

Vorteile

It has a lot of advantages as the support it gives to double check contacts and info before filling the CRM of trash.

Nachteile

I miss some user-friendly experience. It is kind of uncomfortable to have to import data so manually

In Betracht gezogene Alternativen

Vorteile

Ease of use, volume of outreach in a matter of minutes, prospect tracking

Nachteile

Texting is not easy to use and opting each prospect to allow for texting is a process. The app also needs to be better updated.

Vorteile

I really like the in-depth reporting and you can get very granular on our activities - from emails to calls. I am very impressed that it records inbound calls especially when you receive it from your cell phone. You are also able to text contacts which is pretty important to me. It also integrates with Saleforce.

Nachteile

I least dislike that the tool takes awhile to integrate contacts within salesforce. A lot of clunky integration when you email from gmail and a lot of manual tasks after that.

Vorteile

My favorite aspect about using Salesloft is the fact that it is so intuitive, and easy to use. Set-up is simple, and the features this platform offer are limitless

Nachteile

The tool currently integrates with LinkedIn Sales Navigator, but only for team plans. I wish it was able to integrate with all instances of LinkedIn.

Vorteile

I like the cadence options, email template functions, and how the dashboard is set up.

Nachteile

I don't like how I can't put a time of day to call someone back-with sales territories stretched out across 3 time zones, it's a challenge.

Vorteile

Its the best tool for sales team, the ease its provides with the automation and tracking of email is amazing. Also, I can use analytics to review my team's performance

Nachteile

The tool is a littlie complicated for the new users/ one need to spend good time learning this and I feel the reason is User interface and user experience they provide

Vorteile

We can create cadence according to our lead segmentations it allow us to pitch in the right content to right prospects.

Nachteile

We cannot automate as much as in Marketing automation system through automation rule/Workflow, they have to improve on this

Vorteile

In terms of cadence and transaction follow-up, ease of use is important. The ability to see deals from the perspective of management allows for clear transaction intelligence. Salesloft is reliable, has a built-in Gmail integration, and is simple to use throughout the sales process. We've used different sales tools before, but Salesloft is significantly superior and more comprehensive. For SDRs and AEs, we've had to use distinct tools.

Nachteile

Deals is a separate platform that SL has integrated within the technology. Without some of the same metrics and reporting capabilities as Cadence, it doesn't have the same feel. Deals are getting better, and I'm excited about the changes to uniform Cadence and Deals.

Vorteile

I really like using Salesloft to send out mass emails to long contact lists, the feature to populate personalized information using specific tags such as First_Name or Company_Name are extremely helpful in making prospecting emails not look like spam. The ability to schedule email blasts is also extremely helpful as are the tracking features to monitor who is opening your emails so you can gauge interest.

Nachteile

The reporting feature of the software is sometimes inaccurate in its reporting of who opened certain emails, and I also have seen issues with its reporting of dates emails were sent especially when it sends that information over to Salesforce, however this integration is extremely useful and saves time.

Vorteile

I was using Salesforce to help me manage my email and call tasks beforehand. This took up a lot of my time, and creating new tasks was a lengthy process. It blew my mind that I could create templated emails and calls that could help me keep track and manage my prospects. I also like the fact that everything gets automatically logged into Salesforce.

Nachteile

SalesLoft can be a bit clunky. The dialer sometimes does not recognize when you put in an extension. I've solved this by having the calls pass through my cell phone. It's helpful that even then, the calls can still be recorded.

Vorteile

This is great for beginner BDRs who are reaching out to multiple people a day! It helps them keep organized and we love the response rate feature and the a/b testing feature because that helps us determine what emails are most likely able to get a good response.

Nachteile

I dont like that you can't tell directly whether an email template has a good or bad response rate. It would be awesome if as soon as the sales person opened the email in Gmail if a button popped up and let them answer whether the response was a success or not! besides that we love everything about salesloft

Vorteile

It's a great place to keep track of all prospects and have a quick access to the company's website and the prospect's LinkedIn and Twitter.

Nachteile

The dialer/phone is the worst thing about the platform. I would say it works about 60% of the time and if you don't have a direct line there's no point in calling since you won't be able to go through the names directory or dial EXTs. Also, seems to be a consistent call quality issue and nothing is worse than getting a prospect on the phone and they can't hear you.

Vorteile

We recently switched from another software to SalesLoft and it has made a massive difference. We can now pull data from SalesLoft into our analytics platform and make proactive decisions. SalesLoft allows me to accurately log every interaction I have with prospects, it allows me to see prospect activity on emails I have sent. I can integrate LinkedIn Sales Navigator and Salesforce to make the sales flow so much smoother.

Nachteile

I honestly haven't run into a con or problem with SalesLoft yet, any bump we see is easily fixed in less than a day - normally a matter of minutes.

Vorteile

Absolutely love the integration with Salesforce. If your company uses Salesforce, this tool will take your team to the next level. Tracking the process from lead to closed business is so simple and easy to coach to. Also loved the consultative approach their team took with us. They have suggested many tools outside of their own software to help us fill gaps in our Sales Process.

Nachteile

Don't expect this to be a plug-and-play solution. Not because it's complicated, but because it will take some training and you will have to get your sales team bought in to following a new process. If you are willing to invest the time and training energy, it will be great though.

Vorteile

Salesloft is a great product that helps power fast-growing Software companies. It is easy to use and help me manage my day-to-day outreach to prospects and clients.

Nachteile

They do not have a great Outlook integration (unless I am using it incorrectly). When using competing products it was much easier to log emails send outside of the environment.

Vorteile

We were able to cut out 3 different softwares and replaced them with one, Salesloft. They have made it simple from a marketing and sales automation standpoint to bring everything into one, centralized location. It integrates well with Salesforce. The team can make calls, start sequences, and follow up with prospects all from Salesloft, it is great.

Nachteile

It came out to be a bit more expensive than the 3 softwares it replaced (combined), but worth paying a bit of a premium.

Vorteile

I like that it helps me to find prospects that will be a good fit for my software. It is very intelligent software.

Nachteile

It is kind of expensive to use for a small business like myself. It would seem less expensive for larger businesses than mine.

Vorteile

-Quick call feature
-Mass email groups of people
-Website tracking
-Cadence building

Nachteile

-Copy and paste feature is spotty.
-Customer Service is below average.
-Reporting features are lacking.

Vorteile

I like how easy it is to bundle and send mass amounts of emails. Much more than I would be able to do manually.

Nachteile

For 3 months I was unable to use the tool. My emails were sending at about 1 out of 10 and I had to keep in constant connection with the Salesloft team to try to find the root of the issue. When it is working it is a great tool, however being unable to use the tool for 3 months was a major setback.

Vorteile

Ease of automation in sending the mail. It's very easy to automate cadences and track the different metrics.

Nachteile

It's difficult to integrate videos in the mail. Then, being an email automation tool, it should have a place for suggesting mail body, mail subject, etc due to the vast amount of data they have. They say it's easy to integrate with Salesforce but what happens is you end up going in loops.

Vorteile

SalesLoft integrates really well with Salesforce to log all activities and helps keep your outreach organized.

Nachteile

The software is sometimes buggy and freezes once in a while in the middle of the action. Usually just refreshing fixes this issue.