Nutzerbewertungen im Überblick
Über GoFrugal
GoFrugal POS ist eine hybride POS-Lösung, die Einzelhändlern in verschiedenen Branchen hilft, ihre Vertriebs- und Abrechnungsroutinen zu verwalten und Finanztransaktionen zu automatisieren. Die Lösung kann vor Ort bereitgestellt...
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- Branche: Einzelhandel
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
User Friendly Software
Vorteile
User friendly. Cloud-based. Suitable for any size of Retail Business.
Nachteile
while viewing the report you must define specific data otherwise it will take a long time to generate.
Antwort von GOFRUGAL Technologies
Thank you for your feedback. Please raise your issues as tickets in myGofrugal app, our team will look into the issue and solve it on priority.
- Branche: Einzelhandel
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Going frugal with Gofrugal
Vorteile
Extensive Built-in Features, support, and ease of use
Nachteile
Installation and upgrade time can be improved
Antwort von GOFRUGAL Technologies
Thank you for your feedback. Please raise your issues as tickets in myGofrugal app, our team will look into the issue and solve it on priority.
- Branche: Einzelhandel
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
disappointment from the unsatisfactory level of service
Stock management Locationwise
Vorteile
There are a lot of things we have not been sorted out for in the system, the functions which are working fine are good to use.
Nachteile
We would like to express our disappointment from the unsatisfactory level of service we are receiving. Unfortunately, we can't help but submit this letter of complaint hoping for a fast and adequate resolution.
We always have major critical bugs that affect the previous version set up when we do an upgrade. This always forces us to carry on with tests after every update. Much ado, the online service chat platform gets offline from the direct chat services and our requests for callbacks from it have never been attended to. Here are the pending critical issues that am yet to get a solution.
1. Expense accounts ledger mismatch error- No expense entry allows saving any particular transaction generated.
(All expense services stopped and we are almost running to a week since i raised the issue)
2. Security rights login - Biometric login authentication logged in to an admin account(Recurrent issue) rather than the
normal user account.
In line with the above, we are not getting value on the M-PESA integration service, the service is long overdue on the agreed implementation period.
We trust this is not the way you wish to conduct business nor the kind of email you wish to receive from your customers. We are asking you to look into the above subject matter and provide an adequate solution fast.
Die besten Alternativen zu GoFrugal
- Branche: Textilien
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
useful software for inventry
This software billing purpose ok.
Vorteile
Billing and for the sales purposes the billing is useful.
Nachteile
Inventory having some concern and the offer was not fully completed.
- Branche: Einzelhandel
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Smart Baniye
Vorteile
Head Office Feature, Centralize management, Multi Outlet with Warehouse Feature. Best for Franchisee Development.
Nachteile
Offer Management Feature is not upto the mark.
- Branche: Einzelhandel
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
genuine reviews
Your product is ok but service is pathetic
Vorteile
Reports and it’s a user friendly software
Nachteile
Customer service and support ia not getting on right time. None of our staff didn’t get an proper training from your side till now. If we have any doubts still we are connecting to chat. i requested many times to give proper training still no feedback from your side
Antwort von GOFRUGAL Technologies
Thank you for your review. We will get in touch with you to understand more in detail on how to improve our ratings
- Branche: Einzelhandel
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
My Review
Superb!
Vorteile
It is a very simple software to operate. Very user friendly.
Nachteile
Customer support over chat can be challenging at times
- Branche: Essen & Trinken
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Value for money.
Vorteile
Ease of use,
Godelight team was very helpful in implementing gofrugal.
They are good as gofrugal partner.
They are up to date with the software knowledge and changes made by gofrugal on daily basis.
Nachteile
There are few requirements not available at moment but those can be customised and feature request can be raised for that.
Antwort von GOFRUGAL Technologies
Thank you for your feedback. Please raise your issues as tickets in myGofrugal app, our team will look into the issue and solve it on priority.
- Branche: Essen & Trinken
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Based on short experience of 6 months
Overall experience has been pleasant, certainly there have been issues with the product delivery & query management but overall the experience has been satisfactory.
Vorteile
Purchase entry, billing and integration with several sales channels.
Nachteile
Accounting management should have been simpler. To use accounting module one need to have good understanding of accounting.
Antwort von GOFRUGAL Technologies
Thank you for your feedback. Please raise your issues as tickets in myGofrugal app, our team will look into the issue and solve it on priority.
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Best software of market
I am using from a long time and it is best software.
Vorteile
User friendly , fast working and easy learn,
Nachteile
Account easy is so tuff to use and it is not same as software
- Branche: Software für die Automobilindustrie
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
GoFrugal
If any new development required based on our business requirement, it is taking to complete too long time to take discuss, meeting, development & delivery
Vorteile
Online credit limit / days approval
HQ reports
Consolidated TB / P&L and BS reports
Nachteile
Patch update very critical some times
each and every outlet update separately currently we are having 25 outlets. In future if it is increase the outlets Patch update is very critical process. Minimum we are spending 1 to 1 1/2 hour per outlet
Online transactions in cloud based
Outlet connect to customer support team (online support) it is taking the connection more than a half day also
We have only 1 server & 1 client for each outlet, If support team connected unable to use
Backup taking more than 30 mins some times
centralised options superuser & users in outlets
Backup need to update external hard disk or in cloud from outlets
Stock Ageing report in HQ
Offer / Discount reports
Antwort von GOFRUGAL Technologies
Dear Mr Dinakaran, Thank you for your feedback. Our team has been continuously working on reducing the patch size and the time consumed for patch update. We will definitely look into your feedback and work on it. Also our team member will reach you along with the next step of action on the feedback you have shared.
- Branche: Bekleidung & Mode
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
my honest recommendation. Do not even try GOFrugal
Very bad customer suport. They will stop interacting if thy are unable to solve problems
Vorteile
no Pros. The software is not user friendly
Nachteile
This is my honest review.
This software was recommended to me by a retailer in ooty.
On contacting the bangalore office, i was visited by their area manager and [SENSITIVE CONTENT HIDDEN].
I paid Rs 10000 as advance for them to start installation and training
on day one an inexperienced person visited my place and could not install properly even after spending 8 hours on the job. clearly he was not trained and kept calling his office for clarifications. He could not finish the job
On day 4 after numerous calls i was visited by [SENSITIVE CONTENT HIDDEN] who spent nearly 5 hours trying to install. Nothing was done to my satisfaction. He told me to start using and any bugs and clarifications would be sorted out the next day
I started using the software and encountered millions of bugs, i made a note of every one and contacted [SENSITIVE CONTENT HIDDEN]. He told me he would follow up and solve any issues facec by me.
That is the last i heard from them.
I have since installed Shoper from Tally and am extremely satisfied with it.
With regards to GoFrugal I request all people who are considering it; Please do not trust go frugal. They are cheats to the core and are not interested in followups once they have taken your money.
I have been trying to get in touch with them for a refund but there is absolutely no response from them
- Branche: Einzelhandel
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
I have been using this software for the past four years. feeling good
It have 1000 plus reports give me vivid picture about my business and make comfort on planning for the next month.
Vorteile
i have been using enterprise version, it lively links multiple stores and maintains the stock. it has 1000 plus reports, it will give you detailed analysis even i learned many techniques through that. the finance linked with this software, gives enough to avoid tally software. the mobile version makes not just comfort, its superb when we out of office.
Nachteile
customer support has been made chat, that phone calls. its annoying many times. because if you are not a software person like me, could not understand the problems many time. that how will you express it in text format to make their Assure care executive to understand.
for every chat they will send you youtube.com link to see video. if you are capable of doing by yourself of watching videos, need no worries.
- Branche: Einzelhandel
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Good
Customer support not apt, unable to reach the team.
Feeling tired of unsolved queries
Live chats are going on for long, quick solutions look magical to me now.
Or I am not sure if I am spending too much time with your software and coming across more problems
Vorteile
Hq is a much needed feature for a retail chain like ours for consolidated figures. Great help in micro management
Nachteile
Mismatch of data between hq and pos
Unable to get rid of inactive data hence perfomance issue and long loading
Antwort von GOFRUGAL Technologies
Dear Ms Kalayani, We'd just like to thank you for taking the time to write this review. We feel sad by going through the comments, our team member will reach you and update the plan of action on the feedback shared from your side. Assuring you best of services.
- Branche: Einzelhandel
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Optimal Solution for Business
Gofrugal has solved our internal theft issue and of course increased our overall sales with their variety of offers in the system.
Vorteile
Security is the most important for a retail business and this product has solved the issue for us. Ease to us and they have the best support team. More over, it is cheap.
Nachteile
I dont find one when i compare gofrugal with other software.
Antwort von GOFRUGAL Technologies
Thanks so much for your feedback! We're really glad that you are enjoying our product and service.
- Branche: Bekleidung & Mode
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
More than a decade of Quality and Assurance
Vorteile
I've been using their product for about 15 years, and I can whole wholeheartedly say that they've become a part and parcel of my business. They've got an intuitive deisgn that has gone through many iterations over the years. Along with constantly updating their software based on customer requirements and world needs.
Nachteile
The lack of a Garment Production Module in their software has indeed caused some discomfort over the years in my business.
Antwort von GOFRUGAL Technologies
Thank you for your feedback. Please raise your issues as tickets in myGofrugal app, our team will look into the issue and solve it on priority.
- Branche: Computer-Software
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gofrugal simple to use
Vorteile
Gofrugal software has batch and expiry date modules wch helps alot the pharmacy owners to track their stock movement basing on those mentioned 2 modules.
It has stock movement report status wch helps a user to indentify how product are consumed
Nachteile
Gofrugal is missing with mult tasking tabs
Antwort von GOFRUGAL Technologies
Thank you for your feedback. Please raise your issues as tickets in myGofrugal app, our team will look into the issue and solve it on priority.
- Branche: Computer-Software
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
EXCELLENT BUSINESS MANAGEMENT SOFTWARE
That every customer who has used Gofrugal products doesnt can't move to use another software product. The reseach that was involved to develop Gofrugal software products is indeed wonderful
Vorteile
1) Excellent support 24/7
2) customized for over 48 vertical businesses
3) product features are very impressive and provides value for money
4) Gofrugal Team has a very proffesional customer relationship management team
5) Price of the product is worth ROI (return on investment)
Nachteile
Customised for over 48 business vertical
- Branche: Einzelhandel
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Overall Ok
Vorteile
better than most softwares in market. but still need to improve a lot.
Nachteile
customer care executives are not trained well. they cant understand what we are speaking about.
Antwort von GOFRUGAL Technologies
Thank you for your feedback. Please raise your issues as tickets in myGofrugal app, our team will look into the issue and solve it on priority.
- Branche: Pharmazeutika
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Wonderful software
We are using many versions of Gofrugal software for more than a decades and I personally recomended few of my associates.
Vorteile
It is a bundle of great solution, include POS, accounting, reports and snap shot view for busy managers.we
Nachteile
Nothing I found in this software that I can say "I like least"
Antwort von GOFRUGAL Technologies
Thanks so much for your feedback! We're really glad that you are enjoying our product and service.
- Branche: Einzelhandel
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
ADMINISTRATOR
Vorteile
WE CAN CREAT OWT DESIGN OF BILLING AND DOCUMENTRY , BETTER THAN OTHER APPS
Nachteile
Updates weekly release are taking too much of time so that we need to allocate extra time for updates. Other wise we are using smoothly
Antwort von GOFRUGAL Technologies
Dear Mr Naina Mohamed,
Thank you for sparing your time and sharing us the review. Our team has been continuously working on reducing the patch size and the time consumed for patch update. We will definitely look into your feedback and work on it.
- Branche: Einzelhandel
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Great Business Development Software
Vorteile
This software very good for those business who wants to track everything from the scratches everyday. After sale service from company is very genuine. [SENSITIVE CONTENT HIDDEN]
is the best person I have ever meet somebody from gofrugal.
Nachteile
There is no negative point I found in this software.
Antwort von GOFRUGAL Technologies
Dear Mr Uday Krishna,
Thanks so much for your feedback! We're really glad that you are enjoying our product and service.
- Branche: Essen & Trinken
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
GoFrugal - Resturant Order Taking and Billing Software
Vorteile
Functionqlly it has almost everything a restaurant wpukd need to undertake its ooerations, stock, accountimg, CRM & Kitchen Management.
Nachteile
The Enterprise Version of this s/w is quiet expensive and prices itself out of market for resturants with less than 50 outlets..
Antwort von GOFRUGAL Technologies
Thank you for your feedback. Please raise your issues as tickets in myGofrugal app, our team will look into the issue and solve it on priority.
- Branche: Unternehmensberatung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Pos
Fantastic solutions
Vorteile
Very good. Software billing is easy. Secure and rubbust solutions
Nachteile
Day closing option not much matured.
Modern digitalisation missing
Antwort von GOFRUGAL Technologies
Thank you for sparing your time and sharing the review. We definitely look into your feedback and work on the best possible solution
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Excellent Product
Vorteile
Customizable. Scalable and suitable for every retail or restaurant business. Has version for most verticals
Nachteile
The P&L account is only on the traditional form. Needs to be changed to the modern vertical format.
Antwort von GOFRUGAL Technologies
Thank you for your feedback. Please raise your issues as tickets in myGofrugal app, our team will look into the issue and solve it on priority.