Sortly Erfahrungen

Vorteile

We could customise sortly, exactly to our needs, and make changes without having to hire a company to do it.

Nachteile

I cant find any negatives about it. Ideally we would love an integration into our job management system. So as stock is sold in the job management system, items are deducted in sortly automatically.

Vorteile

I love that you can print the labels with whatever specifications you need. The photo option is fantastic. I like that is allows custom fields for things like expriy dates or theme names and IDs. There is so much customization within this software it is wonderful. Very easy to use. Ability to categorize items between different bins or locations.

Nachteile

manual setup, but that also comes with having things so customizable. I wish it integrated with Shopify better or Stalion shipping station.

Vorteile

Affordability & accessibility is great. Categories are perfect for small retailers & have useful reports.

Nachteile

The software lags with the tablets & mobile phones.

Vorteile

It has helped us cut down costs astronomically. We can move our stock between shops and cut down on ordering. We have been able to log loss of product, leave notes to our managers about stock, organize our vendors. It’s been great.

Nachteile

There isn’t a way to see what your inventory was on a certain date. For example we do a COGS adjustment at the end of each month to see how much inventory we’re sitting on. If I don’t pull the report on that date I can’t go back and look at my inventory in that point of time retrospectively.
I also wish it was clear that there was support to help set it up. I did it all manually and it was tough.

Vorteile

Ease of use and organization. There are some items I would like to see added for ease of use.

Nachteile

Somethings are redundant. Some things are missing. Somethings, I have to make work for us. I would like to be able to export transaction data easier for trends and rates of decline, but I am a base plan user. I would like to be able to bulk update without creating a duplicate item. Makes it hard to edit one at a time and load or have to delete old duplicates when bulk importing updated info. Or, bulk apply alerts without them all needing the same min level.

Vorteile

The ease of use, very intuitive and clear

Nachteile

Nothing major - after the initial setup pain the system runs well

Vorteile

it's ease of use and accuracy. the layout is easy to use and totally intuitive.

Nachteile

nothing I found yet. this program requires that you do your due diligence and input your data consistently

Vorteile

Having it be a visual format is great. It’s easy to use and fast to add new products or move products.

Nachteile

Price especially the jump between the tiers. I’d love to see a price for like 5,000 more items rather than jumping from 20,000 to unlimited.

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Gründe für den Wechsel zu Sortly

Vorteile

It's straightforward to use and explain to others on how to use it.

Nachteile

The cost, as our organization is a non-profit organization. A discount would be nice. :)

Vorteile

Ease of use, the ability to add pictures, and add custom fields to meet the specific needs of my organization.

Nachteile

Nothing so far. I have seen many updates and I appreciate how Sortly considers users' feedback to continue improving the platform.

Vorteile

Helps me keep track of my inventory, the location of it and gives me alerts whenever an item is about to expire, this helps us to be compliant with OSHA and ahead of our game, preventing injuries and/or sanctions. We were unable to keep track in the past and pen and paper wasn't cutting it with the number of employees we currently have, Sortly made it so easy and accessible to all our managers all around the US. Price is way more accessible than most places that offer inventory services that starts in the thousands.

Nachteile

It lacks instructional videos or easy access to assistance, sometimes you have to wait over 24 hrs for a response. Sortly has many uses and can be arrange in different ways depending on the kind of business you're running, you can add items, tools, equipment, personnel, vehicles, insurances, all kind of things, it should be hold back as an inventory tool only, seems you guys don't know what you created, and the potential it has to reach so many businesses.You should offer templates for startups, so we don't have to build from the ground up, seems you need to have a lot of time and creativity to get it going and to make it work.Report generating should be easier, sometime we run reports but we don't get the info we need, courses or videos abouty this sui

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Gründe für den Wechsel zu Sortly

Vorteile

I love how we are able to track our products and inventory for our additional warehouse. It gives us visibility although it is not staffed 24/7.

Nachteile

We track a lot with expiration dates. While we can add this feature into the programming, it is tougher to do when we have numerous cases of the same product with different expiration dates. Each group must be put in separately.

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Warum Sortly gewählt wurde

Gründe für den Wechsel zu Sortly

Vorteile

Cost, Functionality, and Ease of use are the top reasons we selected sortly. It was easy to implement and quick for anyone to learn without much training.

Nachteile

I think we were grandfathered into a plan and then had to upgrade to use features I believe were available in the original plan and then taken away and moved into a different plan. Don't quote me on this...... this happened a while ago.

In Betracht gezogene Alternativen

Warum Sortly gewählt wurde

Vorteile

Its cost and being internet based so my team can view levels of inv offsite and remotely in real-time without a large outlay of IT for an ERP system

Nachteile

Ease of use. Specificaly drives me nuts that i have to upgrade to save only 4!!! again upgrade licensing to be able to save only 4! reports. That is insane to me in 2024. Also that the user activity summary function is only included in premium. That is a core feature in my mind but I'm the the CEO so....

Vorteile

I spent a couple weeks going through various online trials and zoom meetings with companies showing me how their company was "top notch" in asset tracking, inventory control and all these other things. Turns out a lot of the other things were all the other things I didn't need... and the things I did need, were never included in any plans.
Sortly fit all I needed. It was perfect. It had the ability to customize and categorize the way I needed and I honestly haven't had an issue with it from the get-go. Set up was a breeze. We started out with handheld scanners, and have since upgraded to tablets, and the changeover was seamless.

Nachteile

I'm honestly trying to find something I like *least* about Sortly, and I have nothing. My team has zero complaints, and they use it daily.
Other than having to remind them to always use the same method of entry when entering a product (like typing the name in the same way...) - that's it. But that's a user issue, not a Sortly issue!

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Gründe für den Wechsel zu Sortly

Vorteile

Sortly checks all the boxes for a good inventory management system. Its mobile app is great, the system allows you to assign and create barcodes to items. You can count stock easily.

Nachteile

It is what you’d expect and nothing more. There are no graphs or useful analytic tools. They charge an insane amount for what it is and it goes up even more for multiple users. The website is not intuitive at times (can’t open products in a new tab, pressing the back button causes a slow page reload, etc). Customer support isn’t that helpful or flexible, they’re quite greedy at times and have locked features behind paywalls. It’s just a database to count items yet they charge thousands a year. But I’m still paying it so it must be worth it to us! Saying all this, I haven’t found a better alternative so I’m going to keep using and recommending them. I just wish they’d create interesting features, nothing new gets added ever it seems.

Vorteile

Very clean and super easy to navigate user interface. Easy navigation. Perfect search function. Browser based.

Nachteile

It does what it is supposed to flawlessly, so nothing i didn't like about it. I wish there was a invoicing feature where it is integrated with Shopify directly and able to invoice things on Sortly. Also no integration with Shopify is what i least liked about Sortly.

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Gründe für den Wechsel zu Sortly

Vorteile

By far, the customer service. I haven't had any issues, but when I do have a question it is answered quickly.

Nachteile

So far I haven't found an issue that we aren't happy with.

Vorteile

I searched high and low for a program like this one. Currently we're on the "advanced plan" and this fulfills all our needs at this moment. I like the custom fields you can create. I made "location", "expires on" and "last check" because we have to uphold our ISO9001 standard.
Another helpful trick is you can add pictures and "variations" of an item. For example: gloves. You can add "non sterile gloves" and sub them in size or color if you would want that. That way you don't clutter your inventory and if you type "gloves" you get them all at once.
Another big one for me are the stats you can check. Which items have a high flow? Do I need to adjust stock? (You can also set alerts btw, so you don't run out of important items).
Higher plans give more features off course, but for the moment Sortly does what needs to be done for us. In the near future I'm planning on using QR/barcodes for easy IN/OUT.

Nachteile

At times the adjustments to stock take a few agonizing seconds to long to go through. Also using my smartphone in the stockroom is less user friendly. That's also the main reason for me to start using QR/barcodes.
Not really a con but more something that's not included in my current plan is: I only have 2 seats. So only me and a collegue can adjust inventory. Upgrading just for this isn't an option so we deal with it.

Vorteile

We use Sortly to control our stock of amenities and supplies for rooms and it is a simple and straightforward tool for that purpose. It was easy to set up our inventory and the minimum level fields and tags make reordering straightforward and the price makes tracking the value of inventory very easy. Being able to upload a number of photos eliminates confusion over which item is which.

Nachteile

Only 2 users on the Advanced plan is not very generous compared to competitors. 5 would seem to be a fairer deal

Vorteile

I like the ability to scan and easily print QR codes.

Nachteile

That I cannot "undo" an action. That it is difficult for me to see Sortly history and to remember what went where and who moved it. I do not like that when moving an item into a folder, that the search cannot be specific- For example if I have the folder of "Jane Doe" in 12 different folders by month, and I want to move an item to "Jane Doe" in "July", I cannot search "Jane Doe July", I have to search "Jane Doe" and scroll through multiple "Jane Doe" entries to find her in "July".
I also think the bar code scanner in the app could be improved. When you are scanning within a folder, and at the top there is a note that tells you what folder you are "searching within" I wish there was an easy way to click that and change it to search in another folder, rather than going back and selecting the folder and then going back to the barcode search scanner. Also, when I am scanning and searching within a folder and I "add a quick action" and want to "Choose folder before scanning", when I go to search for the folder in the search bar the search bar page looks strange saying "nothing to see to see here" and the search bar looks different and for a while I didn't realize could still use it

Vorteile

Very very intuitive software that takes very little time to bring people up to speed on the every day use. All of the basic features and functions you need to help in Inventory Management and Control are there, as well as the reporting features that you need.

Nachteile

Could use more customizability in terms of what fields are the primary fields, as well as additional customizability for the formats of the actual labels. Would be great to have additional size options, and ability to add and manipulate the actual layout of labels. As well as having other options for barcode labels.

Vorteile

The most useful features are its mobile access, Excel exporting ability, and ease of use.

Nachteile

We had to manipulate Sortly to work with our warehousing and business model. It works ok, but we order materials by project name, and in order to make Sortly track that we had to tag projects. Preferably we would sort and save items under project name and locate them in Sortly under row and bin #. However, because the items we order are large quantities we have to put 20 pallets of flooring, for example, into 20 bin locations, even though they are all just "one item description". This becomes cumbersome because Sortly only allows one location per item, so we would have to create all these folders for each item. Instead we add them by row and bin # (with no location in Sortly), then add the project name as a tag.

Vorteile

It is a straight forward tool to use when you have a warehouse full of stuff, hodgepodge of records of what you have, and even less sure of what information you will need to track. The ability to add fields to records was extremely useful and the ability to mass edit and move items was extremely useful.

The mobile app has also been a plus. So when out in the warehouse and find an item we missed, entering it immediately is very helpful and the app is extremely simple to use.

Nachteile

Some times the entry or editing process can be a little painful. Much of what we need to enter is on the full detail page, so you have to enter the first detail and then click expand and then enter in the rest of the detail.

As well the search can be a little painful. Some products have a "-" while the box doesn't have it so if you are not exact with the entry you can miss that you have an item.

Vorteile

Sortly has allowed me to set up an inventory system that my company has been needing to help track different pieces in different locations. The folder option helps keep everything organized, and the ability to add photos is a great way for us to easily reference inventory as well as file any condition notes for the team.

Nachteile

Sometimes the search bar feels a little bit finicky and difficult to navigate. As our inventory uses a numerical system, it sometimes does not "read" this as an identifier.

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