7shifts Erfahrungen

Vorteile

You can work from the website or from the app which is convenient if you're bouncing between locations. On the website, I can preset shift times for faster scheduling. You can set multiple roles which is beneficial for staff that do multiple things. You can assign an hourly to each role as well, so you can see an approximation of your labor for the week.

Nachteile

Unfortunately, the preset shift times do not translate over to the app so you do have to manually do it which takes a little more time. Although I have my preference set to get push notifications for almost all the app features, they don't always come through.

In Betracht gezogene Alternativen

HotSchedules

Gründe für den Wechsel zu 7shifts

7shifts was less expensive and much easier to use plus it integrated with our point of sale system.

Vorteile

Setting up availabilities and scheduling is very easy and helpful.

Nachteile

Sometimes there'll be a notification even though the notification has already been resolved.

In Betracht gezogene Alternativen

Slack

Warum 7shifts gewählt wurde

Homebase was not as functional and user-friendly as 7shifts appears to be.

Zuvor genutzte Software

Homebase

Gründe für den Wechsel zu 7shifts

Cheaper, user-friendly and does a lot of the tasks I wanted to be done.

Vorteile

7Shifts makes scheduling my staff very quick and simple. The feature that I like the most is that the employees are able to submit their availability (either weekly or permanent) and days off through the app and that makes it easier when building the schedule, especially if more than 50% of the team is part-time.

Nachteile

The integration with Square does not work as I would've expected it to. Also, all the extra features are pricey.

Vorteile

I liked the messaging platform it had for teams. I enjoyed the ease of seeing team member roles. I liked the ease of seeing the daily line up of teams in different departments. I enjoyed being able to flag attendance within the app and reports generated from that.

Nachteile

I did not like third party app integrations that users would be automatically opted into. Forecasting was a bit clunky also unfortunately.

In Betracht gezogene Alternativen

HotSchedules

Gründe für den Wechsel zu 7shifts

We didnt. We went with HotSchedules.

Vorteile

Ability to easily upload a new employee, set their parameters, and schedule them. Ability to message and communicate with staff easily. Ability to create labor projections and review vs actual.

Nachteile

Inability to stack and sort employee shifts on a given day.

In Betracht gezogene Alternativen

HotSchedules

Warum 7shifts gewählt wurde

Relative cost of 7shifts. Great demo and easy of implementing

Zuvor genutzte Software

HotSchedules

Gründe für den Wechsel zu 7shifts

See above

Vorteile

EVERYTHING! I like the fact that I can communicate through the application, rather than add or share personal contact info. Other features I use daily are: Scheduling, Labor costs, Tip Pooling, Incident reporting, Task Management and even the weather feature is handy.

Nachteile

The only problem I am having is with data merge into payroll software. It's a formatting issue which I am confident can be solved. The data transfers, but not to the correct columns in my payroll - I know it will be fixed soon - because my tech support team is working on it with me!

In Betracht gezogene Alternativen

Sling

Gründe für den Wechsel zu 7shifts

It interfaces best with our POS - which is TOAST.

Vorteile

If you have less than 10 employees, it's free. Every company should use scheduling software, no matter what size or industry they're in. It facilitates communication with the team and keeps track of how employees are doing. This is an all-in-one product that is amazing.

Nachteile

When I try to access the app from my phone, sometimes it does not work. Sometimes, notifications don't show up.

Vorteile

The interface of 7shifts is intuitive and easy to navigate. The drag-and-drop scheduling feature is simple to use and saves time in the scheduling process. The platform also allows employees to swap shifts and request time off, giving them a sense of control over their work schedules.

Nachteile

7shifts does not have a built-in payroll system, so users must integrate with a third-party payroll provider. This can be an additional cost and requires some extra setup.

Vorteile

As a student, I've been using Zoom for online classes and it's been a great tool for remote learning. It's easy to use and has a lot of helpful features like screen sharing, breakout rooms, and virtual backgrounds. The video and audio quality are also good, which makes it easier to communicate with my professors and classmates.

Nachteile

One downside of Zoom is that there's a limit to how many people can join a meeting. This can be problematic for larger classes or group projects where more than 100 participants may be needed.

Vorteile

I likes that you could input your availablity and switch shifts with other employees.

Nachteile

There is not anything that I did not like about this software.

Vorteile

We can maximize profit by scheduling exactly where needed with forecasting
We can create a schedule in minutes verses an hour
We can eliminate scheduling employees on requested days off or outside of their availability
Employees can update availability, time off without bothering management
Employees find a replacement for their shift after schedule is posted instead of bothering management
Managers can monitor labor in real time on phone app dashboard report
We use the 'engage' report as a positive way to eliminate attendance issues (late, no show, sick, change schedule, etc)
Employees can access by phone or computer
Employees can provide immediate shift feedback at end of shift
Managers can distribute hours and tasks evenly and monitor
Managers love the communication notification. One memo can be distributed to all or certain department to inform of last minute specials or even announce an employees birthday

Nachteile

To be honest, my list has dwindled of items I like least because everytime I bring a negative aspect to customer support, the development team calls and gathers information, then they begin programming and redesigning to improve their product for everyone. My only issue is waiting for them to make the awesome labor dashboard available for lower levels so managers can use it to train team leads without programming them to be in the 'management' category just to get the actual real time labor on their phone.

Vorteile

I like that I the functionality of the app and online. It is easy to access and use. The app is free and this makes a big difference with our hourly team members.

Nachteile

I wish the reporting was more robust. Sometimes I need more data than the reporting is capable of pullin gin.

In Betracht gezogene Alternativen

When I Work

Warum 7shifts gewählt wurde

HotSchedules was to cumbersome and slow. They charged for the app. They were slow to change and very expensive.

Zuvor genutzte Software

HotSchedules

Gründe für den Wechsel zu 7shifts

The team at 7Shifts was always there when I had a question and made the integration process seamless.

Vorteile

It was critical for us to find software that would track each employee's unique schedule availability and limitations, and allow each other to automatically see the shift pool. It has reduced headaches and made team communications about the schedule virtually seamless.

Nachteile

We are missing the ability to see which manager makes what changes to already published schedules - it would be nice to have a "versions" page to see who made what switches. We would also like a bit more robust availability planning capability. Some of our staff can only work seasonally, others who work every other weekend - it would be nice to be able to set this up.

In Betracht gezogene Alternativen

When I Work

Gründe für den Wechsel zu 7shifts

7Shifts offered so many features in the premium level, for about $10 more than what we were paying with our previous software. It also really mattered that 7Shifts doesn't charge per employee. We have room to grow without exponentially increasing related expenses.

Vorteile

We're interested in this app for the optimal labor scheduling feature. Unfortunately, we haven't yet used it long enough for this feature to work for us. Being able to manually add projected sales to the schedule to see the estimated labor % as you prepare the schedule is helpful. The reports seem easy to read. The helpdesk has been responsive so far.

Nachteile

The cost of the second highest tier plan is the same as the highest tier plan on our previous software. I don't know if this is a good value yet since we haven't been using it long enough to access all the features we need. I'm hoping the longer we use it, the better it will get. So far, myself and my team are still struggling to understand and find everything we need.

In Betracht gezogene Alternativen

Deputy

Warum 7shifts gewählt wurde

We want to access the optimal labor feature in 7shifts. 7shifts seems more geared towards QSR than Homebase.

Zuvor genutzte Software

Homebase

Gründe für den Wechsel zu 7shifts

Deputy charges per employee.

Vorteile

The software has a lot of potentials to be great, the best part of it is the integration with POS so we can have real-time data.

Nachteile

There are sections like time-sheets that are unnecessarily hard and not user-friendly.

In Betracht gezogene Alternativen

HotSchedules

Warum 7shifts gewählt wurde

The software was very user-friendly but the app itself keeps crashing or lagging delaying our process when doing scheduling and payroll.

Zuvor genutzte Software

Homebase

Gründe für den Wechsel zu 7shifts

Did not like the Fourth interface.

Vorteile

Both the UX & UI on 7Shifts are lightyears ahead of any other restaurant scheduling software that I've encountered. That's most critical in having hourly employees engage and use the software.

Nachteile

We had some issues with POS integration. Granted we use Aloha which isn't the greatest, but importance of POS makes that a harder thing to change so I'd like to see the scheduling software be the more nimble and adaptive one.

Announcements and messaging can be clunky to load—especially on mobile.

Vorteile

I really enjoy having an app, setup was very easy, the price is right, and the over-all use is intuitive and simple to understand.

Nachteile

None that I can think - honestly a good product that meets my needs.

Vorteile

How easy it is to use. It solved many of our scheduling issues.
Staff resolve many of the trades etc among themselves. The schedule is always up to-date. The schedule is always available on my phone. I can approve changes etc when I am not on site and the schedule is updated and everyone knows what is going on.

Nachteile

Sometimes the updates have caused some glitches. They are quickly resolved once 7 shifts is made aware. Because we are not a restaurant some of the features on it we do not need and show up all the time. It would be nice if there was a version without earnings profits etc. as we do not need all of that. We are a residential housing program for persons with disabilities and other then that it works really well for us.
the staff really like the freedom they have as well with the app.

Vorteile

Easy to use
Great tutorials
Fast and friendly support staff
Efficiency for reviewing labor
Incredibly communication tool between staff and management
Consider suggestions for functions and features and notify you if they become implemented
Fair price for the power of the product

Vorteile

It is very user friendly. Schedules are easily created and notifications are sent to employees if any changes are made. This eliminates me having to individually reach out to employees. I also love the announcement board for when I need to inform my crew of changes to the menu or any other operational changes.

Nachteile

When inputting events into the calendar it would be nice to have more formating options. Ex. Type of event, time frame (if it extends past 12am making it so it doesn't show on the calendar for the next day)

Also when employees try to book time off outside of the allotted time frame it would be nice if the admin still got notified since most employees just text you about it anyways. Perhaps the message could say "your time off request has been submitted but it is outside of the scheduling time frame therefore it cannot be guaranteed" or something like that.

Vorteile

We have used 7shifts since we started our company. We wanted something that could be easy for everyone to use, and we've seen a ton of efficiency improvements over the years! It has been really easy to have different managers run the schedule with ease, and the analytics are helpful for running payroll as well. Would definitely reccomend 7shifts and 7punches as a combination tool.

Nachteile

No cons to mention! The improvements over the last few years have really made 7shifts and outstanding product.

In Betracht gezogene Alternativen

Square Point of Sale und QuickBooks Desktop Enterprise

Gründe für den Wechsel zu 7shifts

Ease of use and easy to setup.

Vorteile

I like how I can interact with my staff through the software and it makes scheudle creation a breeze for organizations of any size. The ability for my staff to book time off through the software is incredible. No more paper schedules. Not to mention customer service is incredible!! They always respond to requests within mere minutes and I've never encountered a problem they couldn't help me with!

Nachteile

There are absolutely no cons. I will never have a need for any other scheduling software again.

Vorteile

We have tried a few products and this is the best value for the money. We like the ability to text, message, and have the staff see all this on the mobile app. This is what staff expect these days and we think 7Shifts makes on-line scheduling and helps us keep managers time tied up constantly working schedules.

We use this for our 24 hour operation and it works great for us!

Nachteile

Not a problem with the software or the application, it is a problem with us since we own numerous companies our time clocks are on another system and do not integrate but could. We should really be using the scheduling application and more features from 7Shifts but that is us not the product.

We should explore more integration and try to push more to 7Shifts.

Vorteile

With 7 shifts you not only have an easy, intuitive scheduling app that everyone can use at every level, but you also have a customizable manager log book to record the goings ons of events each day, along with POS integration!!! It's everything you need on one page. My schedule writing days are over but I still use the app to get daily recaps from all of my restaurants on the flow of service, 86'd items, sales, and employee progress. With the Manager Log book you can customize each section, add as many areas or as few as you want. We have a complete section for R&M, and another for 86'd items. Use the search function to manage and track all of those areas. Or Search an employees name for an easy way to find feedback for quarterly evalutions.

Nachteile

The weather on the manager log book can be a little jankey sometimes. And the Toast POS integration took a little while to set up and the labor % aren't always correct, but otherwise it's great.

Vorteile

It’s convenient the the mobile app works well to do most scheduling updates and adding of employees. The messaging also works well for getting in touch with team members and the facts that contact information is readily available to our teams to connect.

Nachteile

Sometimes there are issues where employees do not have update notifications enabled and they miss updates. You also can’t reactivate terminated employees from the mobile app. You don’t get a good view of hourly shift coverage in the mobile app like you do from accessing online in the browser.