Nutzerbewertungen im Überblick
Über Classter
Classter ist eine Suite von Schulverwaltungsanwendungen, mit denen akademische Institutionen jeder Größe Dokumente, Anmeldungen, Feedbacks, Beschwerden und Ankündigungen verwalten können. Zu den wichtigsten Funktionen gehören die...
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- Branche: Bildungsmanagement
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Classter Review
Working with Classter has been an eye opening process and I feel that I have learned many things about the inner workings of an educational database. The Classter team is hard working and kind. They do their best to understand and respond to our needs in a timely manner. I look forward to making use of Classter's full potential in the months to come.
Vorteile
One of the things I like most about Classter, as an administrator, is that I can access student files quickly and easily from any page, can open multiple windows at the same time, and access many tabs from the student profile (card).
Nachteile
We have had some challenges customizing Classter to our needs and there and still several features that are not yet complete or need to be modified. There are many features that we have yet to explore or had the opportunity to make use of.
Antwort von Vertitech
Dear Emily,
Thank you for sharing your detailed review of Classter. We appreciate the time you took to share both the positive aspects and the areas where you think we can improve.
We're glad to hear that the platform's user interface has made it easier for you as an administrator to access student files and manage multiple windows. Your convenience and efficiency are among our top priorities.
We also take your concerns seriously. Customization is something we're continuously working on to better fit the unique needs of each institution. Thank you for bringing this to our attention, and rest assured that we're taking steps to enhance the customization features further.
It's great to hear that you've found value in our team's hard work and responsiveness. We're committed to not only meeting but exceeding your expectations.
Thank you for looking forward to fully exploring Classter's potential. We're excited to continue this journey with you and your institution.
- Branche: Bildungsmanagement
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Universidad Creativa Experience
It has been a learning experience. At the beginning it was a challenge to overcome the language barrier and to convey the nature of our business model and the requirements associated with it.
We are a very particular university with a certain complexity that required many hours of work between the teams of both organizations.
However, the availability of the Classter team, especially [ Sensitive Content ]
, was exceptional.
The Classter team made sure to adjust the system to our need and implement development to make it work for us. There was a lot of patience and flexibility.
On the integration issue, it was one of the biggest challenges, especially with electronic invoicing. The Classter team made sure they had a good understanding of what our regulations were in Costa Rica and delivered a custom development that complied with them. But it was a process that took longer than expected.
With the development of custom reports, the experience has not been so good, the reports bring many errors and do not work 100%, something is fixed but another problem arises on the other side.
Suggestions:
Have teams of consultants and support that speak Spanish. The Latin American market is an interesting market and if they want to grow it would be good to consider having Spanish speaking teams.
Include in the initial offer more hours of training and develop it under a more formal process, this would avoid many reprocesses or recurring queries from the customer to the classter support team.
Vorteile
Once you have the correct configuration it is easy to manage. The way you have the information organized makes the admission and administration processes much easier.
Nachteile
The adaptation of the system to the business model of the University was a bit complicated, it seems to me that the system was initially created for schools and not for universities, so sometimes we felt it was a bit rigid and did not fit our business model.
- Branche: Bildungsmanagement
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Don’t overpromise, when you can’t deliver!
Vorteile
Financial Module works fine. Academic Module is decent.
Nachteile
User Experience is bad & Application almost useless. We had to do debugging numerous times, as things didn’t work properly.
Antwort von Vertitech
Dear Demetrios,
We apologize if your experience with Classter was not satisfactory, as mentioned in your review. Issues may arise when extensively customizing Classter for specific institution requirements, but they are always resolved at no cost to the customer.
We take pride in working closely with our customers to offer relevant and useful functionality for all, as it is demonstrated from most of the reviews here. The Mobile App is a relatively new addition to our product offering and it is true that we observed some issues in specific types of devices, but our dev team resolved them in updated releases. To say that we over-promised and did not deliver is not only unfair but untrue, our Mobile App has been downloaded and used by almost 8,000 users.
We are always available to discuss and find solutions to any issues you may have with Classter platform, feel free to contact our team as you have successfully done in the past.
Die besten Alternativen zu Classter
- Branche: Bildungsmanagement
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
The badest school management system out there
Vorteile
We have been using Classter for close to 5 years now. The best thing about Classter is the higher education management portion and the fact that it grows with us as we grow. The fee/student is also very convenient.
Nachteile
As of now we love all the futures we've used.
Antwort von Vertitech
Dear Sidi S,
Thank you for your review and for being a valued user of Classter for close to five years. We are grateful for your continued trust in our system and are pleased to hear about your positive experience with our higher education management features.
We're particularly encouraged by your acknowledgment of Classter's scalability and its ability to grow alongside your institution. Our aim has always been to provide a flexible and adaptive solution that meets the evolving needs of educational organizations.
We also appreciate your comments about the cost-effectiveness of our pricing model. It's great to know that our fee structure aligns well with your needs and provides value for your institution.
Thank you once again for your support and for recommending Classter. We look forward to continuing to support your institution's growth and success.
- Branche: Bildungsmanagement
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Classter Review
Vorteile
- Being able to see all students information across the campuses.- Being able to use different font/style in comment section.- Having a separate comment space for Financial page.
Nachteile
- Not creating agent receipt. (This is a huge problem and a reason why I cannot recommend Classter to someone.)- Not being able to change the order of Educational Program.
Antwort von Vertitech
Hello Yoko,
Thank you for sharing your experience with Classter. We are pleased to know that you value the features that allow you to view student information across campuses and customize comments in various styles.
We take your concerns seriously, especially regarding the inability to generate agent receipts and the limitations on customizing the order of Educational Programs. We understand how crucial these features are for effective school management, and we regret any inconvenience you've experienced. I can assure you that your feedback has been escalated to our development team for immediate evaluation.
We continually strive to improve our software and your input is invaluable for this process. Would you be open to discussing your concerns in more detail so we can understand your needs better and prioritize these features in our development roadmap?
Please reach out to our customer support to schedule a time to talk, or if you prefer, we can contact you.
Thank you once again for your review, and we hope to resolve these issues promptly to improve your experience with Classter.
Best regards,
The Classter Team
- Branche: Bildungsmanagement
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
My experience as a Classter User
Vorteile
As an administrator, I find the admission section useful as I can put students' information. It is also very nice that we can search student by their IDs.
Nachteile
That would be grate if we could have a feature to get a list of students based on the month of Birthday. For example get a list of students who were born in October or a list of students whose medical insurance is expired in October, so we do not have to check student date of medical insurance expiry date one by one.
Antwort von Vertitech
Hello Zahra,
Thank you for your generous review! We're delighted to hear that you find our admission section and student ID search features useful in your role as an administrator. Your satisfaction is what we aim for, and we're thrilled to have hit the mark with you.
We also truly appreciate your suggestion about adding more specific filtering features for things like student birthdays or medical insurance expiry dates. This is a fantastic idea, and I'm forwarding your feedback to our product development team for consideration in future updates. We always look for ways to make Classter more helpful for our users, and your insights are invaluable in that process.
Thank you again for taking the time to share your experience and suggestions. We're always here to listen and make improvements. If you have more ideas or questions, feel free to reach out.
Best regards,
The Classter Team
- Branche: Bildungsmanagement
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Classter Review
Vorteile
I like how easy it is to use and the fact that we can see students from our other campuses. I do like that I can see the homestay admission data, this is very helpful when making homestay placements
Nachteile
As the homestay counsellor, I feel there needs to be more for homestay. Perhaps a page where we can add our homestay reviews from students. As well, being able to add, edit, and delete homestay host information would be useful.
Antwort von Vertitech
Hello Alexandra,
Thank you for taking the time to review Classter and for your valuable feedback. We're glad to hear that you find our platform easy to use and particularly beneficial for managing homestay admission data across various campuses.
We appreciate your suggestions for a more specialized homestay section. The idea of adding a page for student reviews of homestays and having editable features for host information are excellent and align well with our commitment to continual improvement.
Our development team will definitely consider these enhancements in our upcoming updates. If you have any other thoughts or need further clarification, please don't hesitate to get in touch with our customer support. We are here to make your experience with Classter as seamless as possible.
Thank you once again for your input.
Best regards,
The Classter Team
- Branche: Bildungsmanagement
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
A top-notch school management software that enhances the efficiency of the school administratio...
Vorteile
Comprehensive tools for managing student information, attendance tracking, grade recording, communication with parents, and scheduling. User-friendly for both administrators and teachers, with a clean interface and easy navigation.
Nachteile
School Data Synchronization glitches in integration with other systems eg Microsoft Teams for online lessons.
Antwort von Vertitech
Thank you for your valuable feedback! We're thrilled to hear that our school management software has been a positive addition to your school's administration, streamlining processes and enhancing efficiency.
We're particularly pleased that you found the tools comprehensive and the interface user-friendly. Our goal is to make school management as seamless as possible for everyone involved.
We understand your concerns regarding the synchronization glitches with other systems like Microsoft Teams. This is an area we're actively working on improving, and we appreciate you bringing it to our attention. Our development team is dedicated to resolving these issues and ensuring smooth integration with all relevant platforms.
We value your input and are committed to continuously improving our software to better serve your needs. If you have any further feedback or suggestions, please don't hesitate to share them with us.
- Branche: Bildungsmanagement
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Great Platform
Very good experience with the system and staff and one I would recommend
Vorteile
Classter is a simple and efficient system. With a lot of features and makes previously tedious tasks like Account tracking and report generation easy.
Nachteile
I can’t really think of many cons for Classter. Maybe just that if possible it would be nice if things like reports could somehow be more configurable at the user level.
Antwort von Vertitech
Thank you so much for sharing your positive experience with Classter! We're thrilled to hear that our platform has streamlined tasks like account tracking and report generation for you. Your feedback on making reports more user-configurable is invaluable, and we're continuously working on enhancing our features to meet our users' needs even better. We appreciate your recommendation and are here to support your journey with Classter every step of the way.
- Branche: Bildungsmanagement
- Unternehmensgröße: 1 001–5 000 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Classter @ MCAST
Vorteile
Hosting and main setup is handled by the supplier, and the support is very responsive for the implementation used.
Nachteile
In some cases, the user interface needs some tweaking, as the software offers a little too much choice for the end user, which can cause the user to choose the wrong option in some cases. It would be ideal for the user interface to reduce the amount of choice to the user so that the user flows through the system are straightforward.
Antwort von Vertitech
Dear Gerard, thank you so much for your valuable feedback! We're glad you're happy with Classter and that it's been helpful for MCAST administrative staff and end-users. We strive to provide the best possible experience so you can be successful in your day-to-day IT challenges.
Regarding the too many options for the end-user that you mention, this is something that our product team will take seriously under consideration for future rounds of development. In general, this is something that can be easily configured for different types of users and educational organizations, that have different needs than the ones you currently have.
- Branche: Bildungsmanagement
- Unternehmensgröße: 1 001–5 000 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Pros and Cons of Classter
I find Classter very interesting and looking forward for further developments and improvements
Vorteile
The software works in a logical manner and is easy to comprehend. The more you sue it the easier it gets. It allows a lot of flexibility when it come to assessments and scheduling .
Nachteile
Some features need to be automated since in some cases, there are steps that are forgotten such as the updating of a synoptic mark on the grade book. while it is good to give multiple options some should be restricted such as creating an assessment from wither bulk assessment or from assessment scheduling especially since the scheduling section does not take into consideration the overall mark.
Antwort von Vertitech
Hi James,
Thank you so much for your positive feedback! We're glad to have you as our customer and to see that you're enjoying using Classter.
It makes us incredibly happy to know that we were able to help you achieve your goals. We'll continue working hard to provide you with an excellent experience.
Thanks for taking the time to write this review; it means a lot to us!
Also, please do share your suggestions at [email protected] for improving our platform. If you ever need help, please don't hesitate to reach out; we're always here.
- Branche: Bildungsmanagement
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Kostenlose Testversion genutzt
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Quelle der Bewertung
Worth investing time to learn
I perservered with the software because it offered nearly all the functions I was seeking. I gave up on it once and looked at other products and although some were easier to work with, they lacked features. I gave it another go and decided to stick with it. My level of IT competence is modest. I designed computer based training programs and built a network for running simulation exercises for training emergency services personnel. I taught IT in secondary schools in the UK, 11-18yr groups. I think a better level of competence than what I have is required to effectively manage the implementation of this software in an organisation. Without that level of competency I think training from Classter is essential which greatly increases the cost. In summary, promising, but difficult to deploy.
Vorteile
Ability to integrate with Microsoft 365 and Moodle. The range of functions.
Nachteile
It is necessary to devote a lot of time to learning the product. Customizing terminology is not easy to and the changes you make are not always global, which causes confusion. Too many steps to reveal lists especially users lists. I would prefer sorting commands.
When buying any software that Is aimed at businesses that although in the same industry have different requirements broadly connected, the ability of the customer to customize is essential. I would liked to have seen a far better and clearer customization panel. I don’t like the customisation tools in Classter.
- Branche: Bildungsmanagement
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Review
Vorteile
I like that there are many features and an excellent support team
Nachteile
I think that in some cases the ease of use could be better
Antwort von Vertitech
Thank you for your feedback Charalampos.
We strive to improve our product day-to-day to make experience for our end users as good as it can get.
Thank you for using Classter.
- Branche: Bildungsmanagement
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
We are using this software as the main ERP/CRM of a middle-sized K-12 private school in Athens.
Vorteile
The software acts as a frame of reference in all aspects of our school's operation: grades, tuition fees, communication with parents and alumni etc. This integration boosted our own business efficiency.
Nachteile
Since we have been using Classter since 2011, we have consulted the developers in all evolutionary stages of the software. Many of the aspects stemmed from our organization's needs and became standard features. Therefore, the software is absolutely compliant to our needs and I can't find anything I don't like.
- Branche: Bildungsmanagement
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Great Database!
Vorteile
- Easy to use
- Customizable design
- Fast
Nachteile
- For student information, it has fields for student visa and study permit information, but it is missing fields for other types of permits and visas, and there is no where to input if a student has an eTA (Electronic Travel Authorization) or permanent residency.
Antwort von Vertitech
Hello Amanda,
Thank you for your positive review and for highlighting Classter's ease of use, customizable design, and speed. We're delighted to know that our platform has been beneficial to your operations.
We appreciate your feedback regarding the fields for student visa and study permit information. We understand the importance of having comprehensive data fields to accommodate various permits and visas, including eTA and permanent residency. Your suggestion is valuable, and we will consider incorporating these enhancements in future updates to better serve your needs.
Thank you for taking the time to share your insights, and please feel free to reach out if there's anything more we can do to assist you.
- Branche: Bildungsmanagement
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Classter Review
Vorteile
Complete product solution including Administration Management, Parents, Teachers and Students Portal. Support has been improved dramatically during the last 2 years.
Nachteile
A lot of customizations needed that take some time to implement.
Reporting could be improve (functionality and design).
- Branche: Bildungsmanagement
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
I enjoy using Classter
Vorteile
It's friendly with our administration system
Nachteile
Some parts that I still need to do automatically that I'm currently doing manual work.
- Branche: Bildungsmanagement
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Review
Really good, it is a great database
Vorteile
Ease of use, can integrate data from all the campuses and it is reliable
Nachteile
Integration with existing data, some information had to be entered manually.
Antwort von Vertitech
Hello Ana,
Thank you so much for your glowing review! We're thrilled to hear that you're enjoying your experience with Classter and that you find our platform easy to use and reliable.
We appreciate your feedback regarding data integration. We understand that manual data entry can be a time-consuming process, and we're always working to improve the efficiency of our data import features. Your insights are valuable, and we've escalated this issue to our development team for consideration in future updates.
It's comments like yours that help us continue to improve and provide the best service possible. Thank you for taking the time to share your thoughts, and please don't hesitate to reach out if you have any more feedback or questions.
Best regards,
The Classter Team
- Branche: Bildungsmanagement
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
An MIS for the future
Vorteile
Amazing support from the implementation, and as we are in the starting phase, Classter appears to be more than promising.
Nachteile
As we are still in the implementation process, I cannot comment any further on the missing functions of Classter
Antwort von Vertitech
Thank you for sharing your positive experience with Classter so far! We're delighted to hear that our implementation support has been helpful and that you find our software promising.
We understand that you're still in the early stages of implementation, and we look forward to hearing your feedback as you explore Classter's full range of features. We're confident that our software will meet your school's needs and exceed your expectations.
Our team is always here to support you throughout your journey with Classter. Please don't hesitate to reach out if you have any questions or need assistance. We're committed to ensuring your success with our software.
- Branche: Bildungsmanagement
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Classter offers all you're looking for in a school management information system.
Our experience with Classter has been very positive and after 2 years of use, we have no complaints.
Vorteile
It offers a lot of flexibility and features and are constantly updating their functionality which is extremely rare to find. Great support throughout analysis and implementation phase as well as throughout product use.
Nachteile
Due to the large amount of functionality, I only wish we had more time to make more use of other features.
- Branche: Bildungsmanagement
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
SM XTMPI
A great experience built on professionalism and trust.
Vorteile
On time problem problem solving and positive spirit among the classter team.
Nachteile
There are not features to be reported under this category.
Antwort von Vertitech
Dear Socratis, thank you very much for your very positive review of Classter and the Team. We pride ourselves on being customer-centric and doing our best for every customer. Please carry on using Classter and we will strive to offer you even more features and support in the future.
- Branche: Bildungsmanagement
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
5 stars
Easy to learn. I like it a lot!
Vorteile
Easy to use, clean and fast, I learned very fast.
Nachteile
all good, I don't have any problem. I really liked it.
Antwort von Vertitech
Dear Maria,
Wow, thank you for the fantastic review! We're absolutely thrilled to hear that you found Classter easy to use, clean, and fast.
It's incredibly rewarding for our team to hear that you learned the platform so quickly and that you're experiencing the benefits we strive to offer our users, especially those in crucial roles like student counseling.
Your positive feedback energizes us to continue improving and providing excellent service. We're delighted that you're enjoying your experience with Classter, and we look forward to supporting you as you make the most out of our platform.
- Branche: Bildungsmanagement
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Classter Review
Ver good, a valuable office tool especially for tracking student admittance and attendance,
Vorteile
I find Classter very user friendly. Its easy to manage our records on it and keep attendance. The features are great but I have not had time to explore the advanced features yet. I believe it can do a lot more than we are currently using it for. I am very please with Classter's excellent customer service.
Nachteile
The financial features are more difficult to use.
Antwort von Vertitech
Dear Cora,
Thank you for the positive feedback and 9/10 rating on Capterra! We're thrilled you find Classter user-friendly and our customer service excellent. Your insight about the financial features is noted; we aim to simplify further and enhance this area. We're here to assist as you explore more advanced features to maximize your experience.
Best,
The Classter Team
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Best LMS Out There!
Its great and I recommend it.
Vorteile
The design is very intuitive and easy to learn and use.
Engagement with the students becomes easy and effective.
The best thing about Classter is that it is easily integrated with Microsoft Office 365 which is a big plus point.
Nachteile
There are lots of options in Classter which I have not discovered yet but during my use there was nothing that can be counted as a con.
- Branche: Bildungsmanagement
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Immediate and professional
Until now all is smooth.
Vorteile
It is very easy to use and if there is a problem in something you are sure that someone is there to help you. Thank you very much [SENSITIVE CONTENT] in Greece.
Nachteile
I believe all is ok and there is no need for something to be improved.
