Freshteam Erfahrungen

Vorteile

Since using freshteam, it has cut down the time we spend posting jobs and sifting through applicants by at least 3 times. The job posting features are simple and easy to use and tracking and moving applicants on in the process couldn’t be easier.

Nachteile

So far I have not found anything that freshteam does not have for our recruitment process, but as with everything I am sure they will continue improving and impressing.

Vorteile

Love the ease of use, setup, intuitive settings and user friendly dashboards. Very little explanation needed for this product. Freshteam covers pretty much everything our team needs to in terms of team management and on the recruiting end, we have been very pleasantly surprised by the ease of use and features. Freshworks as a whole is constantly coming up with new products and regularly updates and adds new features. They make sure their products are always improved.

Nachteile

Customer service can take a while to respond. I believe their customer support team is based overseas so it may have to do with the time zone change, but getting in touch with someone fast can be hit or miss.

Vorteile

I haven't found any Pros till now even after paying this much amount

Nachteile

(1) No Customer Support
(2) Testers can't find their bugs
(3) Developing team can't solve their bugs
(4) Every time they want you to prove your problem and share your recorded screen with them
(5) Emails of the candidate are not getting sync with there profile in freshteam, every time we need to check our mail for mail trail.
(6) you cannot upload a resume or offer letter in word format every time you need to convert I into pdf then only you can upload.

There are many more Cons but I guess this much will be enough to help you...

Vorteile

Let me say first lie that we don't use the entirety of FreshTeam but rather we only use the ATS portion of the software only. Overall it's pretty good. FreshTeam makes it very convenient to keep everything together. The kanban board feature makes it really easy to find where people are in a given pipeline. There are some really good Integrations as well with popular tools like Zoom. FreshTeam makes it very easy to blast out job ad to major job boards .

Cost-wise, it's very competitive and a literal fraction of some less capable ATSs. Works well off the shelf.

Nachteile

There are a couple minor features that don't really add tremendous value. In addition, some of the auto email triggers don't work like you would think they would, but neither of those criticisms are showstoppers.

Vorteile

We were searching for a good CRM+ ATS+ HR software in the beigning of Covid19. we used many software as trail but liked no one. Suddenly, i got to know about Freshteam via google and decide to give a try. earlier we used as a Sales reporting tool and liked their functionality and use of access.
finally, after using 2 months as free user, we decide to choose freshteam and still using as all in one software.

Nachteile

data download option. the reporting format can be more simple and more effective

In Betracht gezogene Alternativen

Zoho CRM

Gründe für den Wechsel zu Freshteam

The pricing and the cutsomer support team. that the one of the most critical key for any software.

Vorteile

UI is pretty easy to use
Integration with existing tools could be done with ease and quite efficient
simplified scheduling and hiring

Nachteile

The navigation could be tricky sometimes.

In Betracht gezogene Alternativen

Zoho Recruit

Warum Freshteam gewählt wurde

The UI was bad in Recruiter Lite, not worth the money when most of the features were not available despite paying for a premium version.

Vorteile

The time off and employee profile features allow quick and easy access to vital information reducing the time spent on database searching by Human Resources Staff. The recruitment tracker is clear and concise and allows a quicker selection process to be made as all information is in one place.

Nachteile

The documents features such as right to work ID is behind a paywall which can be pricey for a start up like us. Overall the pricing is high for small start ups like us.

Vorteile

What I like most about the Freshteam software is the price point. I started my staffing firm at the beginning of 2020. Due to having a small budget and the effects of Covid-19, I needed an inexpensive software to use to grow my business. Once speaking with a representative I decided to signup to use the system.

Nachteile

After signing up, I noticed a main feature that was missing in the package I signed up for, which was the ability to create jobs in different cities or states. I am currently limited to where I can post jobs.

Vorteile

Affordability, Features for Price, Does what its suppose to do

Nachteile

Some features we do no use. Would like integration with Indeed to prioritize our job postings to get better responses to openings

In Betracht gezogene Alternativen

BambooHR

Warum Freshteam gewählt wurde

Less expensive after costs went up with Bamboo

Zuvor genutzte Software

BambooHR

Gründe für den Wechsel zu Freshteam

Price

Vorteile

CHEAP! This is one of the most affordable and feature-rich options in the HRIS world.

Nachteile

Their customer service is abysmal. Constant turnover, really annoying scripts and processes from the 80s. Service has gotten worse over the past 2 years and integrations are almost all paid.

Vorteile

Our company previously used a different ATS, and Freshteam is literally 5% of the price. It covers everything that we need for tracking candidates, setting up interviews, and keeping us all organized. Since I started using them a year ago, they've rolled out new features like a Zoom integration which has been a lifesaver.

Nachteile

There are some features that are either missing or that I haven't figured out how to use yet, like how to email candidates in Gmail and simultaneously log them in the ATS. There are some features in higher tier plans that I'd love but can't justify the cost (like adding more than one hiring manager to a position). The pre-written template emails are not very good but they're easy to rewrite and store!

Vorteile

- a really user friendly way of tracking candidates
- very easy for the candidate' experience from the moment they apply to the moment they are officially an employee
- onboarding and offboarding easy to do, with checklists included

Nachteile

maybe the employee page can be a bit more improved, I sometimes struggle with the settings with what employees can see on their end.

Vorteile

Adding employees is very simple
Good integrations
Friendly design

Nachteile

no Bulk screening of resumes based on few keywords

In Betracht gezogene Alternativen

Breezy

Vorteile

Job postings and Candidate management system

Nachteile

Analytics and bugs. Org chart could have been better.

Vorteile

1. Customer Support is one top pros would like to highlight to upcoming user I can say from my exp.
2. Ease of depolyment.
3. Intergration with many 3rd party tool
4. Tracking any candidate is cake walk here.

Nachteile

There no such which affects business process.

Vorteile

I like the drag & drop resume and it pulls the info. I also like how easy it is to use.

Nachteile

The process of moving someone to interview offer ect. We have our own offer letters. Also trying to send people the informationw hen we talk tot hem on linked in or text.

Vorteile

The amount of features for the cost. Ex: you can schedule interviews from the ATS, you can bulk email, you can email directly from the ATS. Easy to view candidates - you can see a list or by stage. You can edit the stages and customize almost everything.

Nachteile

I wish there was a way to schedule emails to send out to candidates ahead of time (ex: if I see a candidate at night I wish there was a way to schedule the phone interview request to go out in the morning).

Vorteile

You can set up to advertise via LinkedIN and free job boards and then your platform will show you where applicants have applied from in an easy to read colour wheel.
You can create different hiring panels according to the job you are recruiting for, as you may need different hiring managers involved for different jobs
We like that you can set up an interview time and then post interview, the system prompts you to record feedback.

Nachteile

At first glance there were a lot of different sections to use when setting up to recruit for the first time and can be a little overwhelming if you have never used an applicant tracking system before.(However, an introductory call with one of the Fresh team helped point me in the right direction)

Vorteile

Some of the best features of this product was the graphic user interface (GUI) and ease of use. The system is very straight forward to use and is best suited for small businesses with not a lot of recruiting needs. It can get quite expensive if you need a lot of hires and you don't get much more for the added costs.

Nachteile

The customer service was quite poor and was a major driver to me leaving for another recruiting system. The site boasts the ability to post jobs on major job boards but that feature rarely worked so I ended up having to do the extra postings manually anyway.

Vorteile

I like it's native design and ease of use. A large portion of my company uses this tool frequently.

Nachteile

We have some features that overlap with our other platform, so we are needing to assess how to migrate to one platform.

Vorteile

We mainly use this for job postings and we integrate to our website.

Nachteile

I can’t view previous receipts unless I ask support.

Vorteile

The annual leave feature is used company wide to manage all staff leave.

Nachteile

Reports would be helpful and a full org chart for all users showing the entire company rather than just your own team would be really beneficial.

Vorteile

Recruitment aspect- ease of posting jobs onto careers page and other free job boards, integration of other apps such as Docusign for onboarding documents.

Nachteile

Some elements are difficult to edit and involve a long process to edit a small detail, limited customization.

Vorteile

All of the features within the platform provide an excellent base for small start-ups looking to scale their team. We have been using FreshTeam from the point at which we were 4 people. We are currently 20+. The automatic workflows save a huge amount of time

Nachteile

There is no centralised scorecard for interviews.

In Betracht gezogene Alternativen

Workable

Vorteile

Freshteam is a pretty comprehensive HR system - covers standard HR functionality, leave management, recruitment workflow and document storage very well. The Google calendar and SSO integration is great, and the security features are sufficiently strong.

Nachteile

Some of the default workflow and user experience is geared to the US and Indian economies. Some of these can be modified to be more suitable to the UK but I would like to see more flexibility on user experience to make it more friendly and localised.
It would also be great to have some simple expense management and learning management system functionality.