Absorb LMS Erfahrungen

Vorteile

It offers a very pleasant experience when browsing its interface and viewing the content of the learning programs. Its search tool is very precise to quickly find the required courses. It provides a lot of versatility with its mobile app, which allows you to log in from anywhere and at any time. The evaluation process is very intuitive and simple to carry out.

Nachteile

So far, the only thing I think it can add is a better level of personalization of the learning processes, however, this is a versatile and very complete platform.

Vorteile

I love that this product is customizable according to your organization's needs. The business model is to teach you how to fish so that you own the system and can make branding updates, page templates, email templates, etc. You can customize the Learner Home to your preferences. You're not stuck with an LMS in a box where you have to rely on customer support for everything. In addition, the system is simple to learn administratively. I'm most impressed with its reporting function which has been very complicated in my experience with many other learning systems. Also, the Global Resources field is awesome so you don't have to pretend documents always belong with a course.

Nachteile

The ILC course feature could use more flexibility. Would be great to have users be able to register for more than one ILC session within a course. I end up duplicating a lot of courses just to add the ability to register for more sessions.

Vorteile

Customer support has been dedicated and addressed our concerns, however much of the FAQs are only in text format with no video or other engagement methods to demonstrate walk throughs.

Nachteile

Limited functions, does not allow us to connect learning direct with learners since it has a 'firewall' type sign on mechanism that does not connect hyperlinks to courses. Authoring tool very limited, and searchability is difficult for admin and users.

Vorteile

There are so many great things I can say about Absorb. The absolute best feature of the software itself is the individuality it allows us to create for users. We have some standard courses that clients are interested in, however, the biggest pull is allowing us to make the experience feel custom to them. Our customers can easily navigate their own portals effortlessly. Customizing the templates and organization of courses is the personal touch that makes this software so great.

Nachteile

There are a few key features that I have noticed are not a part of Absorb software that could really be useful. The templates and options on how it is set up are pretty standard, however, certain options such as the calendar for example. Our clients love the calendar. However, you cannot really edit the calendar for full customization. I think if all of the template options had more range in customization it would be a bit better.

Vorteile

Coming from another software, we loved the customizable features of the software!

Nachteile

Only honestly the reports feature. There was only ways to run mass reports, or individual person or courses. I couldn't pick various folks and run it all at once. HOWEVER being able to to download to excel file instead of CSV file was a game changer!!

Vorteile

Absorb has made the implementation process incredibly easy. User training was broken down into helpful microlearning and many features have been customizable, which my company stakeholders have loved. Having a project manager as a go-to source of knowledge has been fantastic, and the Help Center has given me self-sufficiency that I look for when working with other vendors. We also love that most features are already included in the pricing, versus being nickel and dimed for reporting, mobile interfaces, different learning methods, company branding, etc. We're excited to have Absorb help our company grow.

Nachteile

I'd love it if Absorb could work on additional API integrations that are included in the price. My company uses several 3rd party content creators (KnowB4, Udemy) and there are currently no connections with them.

In Betracht gezogene Alternativen

Coassemble, LearnUpon und Docebo

Gründe für den Wechsel zu Absorb LMS

Absorb offered the most functionality for its price. It has not required major additional upsells to get the functionality we were looking for. Any other company either did not have key functionality, or cost more than Absorb to get the functionality we were looking for.

Vorteile

I found Absorb to be easy to use, from implementation to development. My Project Coordinators and integration teams were phenomenal in navigating the process and when challenges arise. We were able to customize the site to our likening and needs. The features are easy to use and user friendly for everyone. I would recommend this product!

Nachteile

The only downside that I experience was using one template for internal employees (using SSO) and external partners with e-commerce pricing. There were several issues that came up that we needed to be creative to address.

Vorteile

the simplicity for the end user and for the training coordinators

Nachteile

some inconsistences in the user fields. they enforce to create more custom fields than necessary

In Betracht gezogene Alternativen

Docebo

Gründe für den Wechsel zu Absorb LMS

the simplicity for the end user and for the training coordinators

Vorteile

Absorb LMS makes it easy to manage user information with data such as registered users, course evaluations and popular courses.

The flexibility of this platform is a plus with users able to customize it as they see fit.

Very good customer support.

Nachteile

There aren't many supported third party software options that are compatible with LMS Absorb, integrating more would make this platform even better.

Vorteile

The ability to create your own courses and pull in outside courses as well.

Nachteile

With every software there are things that could be updated. It's the nature of the technology beast. But being able to edit an employees profile and see their course data all in one area would be better than having to go into separate areas.

Vorteile

Absorb is really easy to use and navigate. We purchased it for the ability to have "department" or sub-companies. We provide training materials and the platform to our clients so having a multi-tenant LMS was critical. I love the ability to customize colors and layout for various clients. The onboarding process was pretty smooth and the staff is attentive.

Nachteile

My biggest disappointment was that that the multi-tenancy or segregating by departments did not function as we expected causing us to have to adjust our offering and prices for clients. When assigning courses you can only assign to a whole or sub-department, you can exclude. So if 99 customers get the library and one doesn't, you have to allow 99 clients instead of just restricting one. When restricting departments they can manage only the users and courses within their department. However, this does not apply to the mercury module, Global Resources, Competencies, Categories, Message Templates, Ecommerce, and Public Catalogs. So we had to disable access to department admins for these features otherwise they would see other departments (clients) information which is terrible!!!! So instead we have to manage all of these features for our clients. So every time they want a billboard changed we have to do it for example. It puts a lot more management on our behalf that we weren't expecting. other little things we don't like are:
-no course number field
-can't control the order modules are consumed ina chapter only the order of the chapters.
-can't change the reports on the dashboard or re-order it
-resources don't have a thumbnail- makes them look empty/incomplete
-no place for text on the home dashboard.
-roles are not department-specific
-can't change password expiry beyond 7 days
-task functionality is way too basic
-no ability to integrate tasks or due dates with calendars

Vorteile

Absorb has such a wonderful client portal to submit feedback. There's an ability to submit feature requests and have other clients talk through the pros/cons and use cases for those items. I've had calls with Absorb developers based on the feedback that I had submitted and those features then went forward into the production environment. It is awesome to see how involved Absorb is in the client community.

Nachteile

There are not many features that are problematic. I wish there was a more seamless way to allow a learner to take one course in place of another. If a learner submitted a third party certificate for a course that is equivalent to an in-house course, the admin needs to manually award completion for the in-house course. It isn't exactly clean and can lead to some confusion when auditing learner completions to understand which version was completed vs credited.

Vorteile

Nice interface and excellent feature set - great coupon tool, course bundles, shopping cart functionality, multi-module courses, lesson plans, forced pre-requisites, monitoring and reporting (SCORM and AICC), scheduling tool, assessments and surveys, discussion boards, linking resources to courses, multi-tiered and customizeable user/admin management, certificates, waitlist management, and customizeable automated email notifications. Integrates with our web-based training platform (Adobe Connect), supports both self-paced and instructor-led courses, responsive to customer requests, able to go from zero to fully-functional LMS in a matter of days. Great value.

Nachteile

Can be a bit clunky and non-intuitive, difficult to set up and classes as individual objects (each course requires the set-up of a separate instance, even if you want a 1:1 ratio between setup and delivery), finance-based reporting (and reporting in general, actually) is just OK (but getting better), Flash interface that requires pop-ups is a recurring complaint, needs better user account flexibility (i.e. ability for users to manage their information, change their password, etc.) and security (everything is stored/visible in clear text).

Vorteile

Overall, I love the ease of use of Absorb. The platform is very user friendly, integrates with everything we need, and has a great user experience. I also appreciate the customer service/tech support team, as well as our CSM and account manager. The company has 24/7 support. I always know someone is there to help when I need it and in a timely manner.

Nachteile

Really, I have no cons. It would be nice to have a "bulk" edit feature. Something that would allow me to make the same change to multiple courses at one time.

Vorteile

Ease of use and deployment. Very beginner friendly for people who aren’t L&D professionals.

Nachteile

Inability to customize front page on the Learner View and reporting/analytics.

Vorteile

Oakley moved from a custom-built application to a proven LMS platform in 2009 to address the growing opportunity to train Sales Associates on how to sell our products. We were interested in a brand-right tool to drive sales, and Blatant helped us to easily adapt their system to meet our unique needs. Being a global company, Absorb Anywhere allows us to distribute system administration responsibilities across regions for a truly localized experience. The team at Blatant continues to roll out new features that are highly applicable to our users.

Nachteile

We have seen no downside to partnering with Blatant on this opportunity. It's important to work with a vendor that you trust, and Blatant is definitely invested in the success of this project. As they continue to grow and expand their operations, we'll look forward to enhancements to the system that will improve our relationship with loyal users.

Vorteile

Ease of use.
Can't think of 40 characters.

Nachteile

Reporting is VERY Lacking.
eCommerce Cart is VERY lacking. Cannot purchase different quantities of different products. Need 5 Widget Courses & 2 Dohicky Courses. Takes 2 different transactions to purchase.

DO NOT expect SUPPORT Assistance !!

Vorteile

The admin features, while limited, are easy to learn and use.

Nachteile

The reporting and metrics provided by the base system are seriously lacking. In addition, their response time on support tickets when their is a bug in their system can take months or even years to correct with only a standard response that "development is investigating."

Vorteile

We've been using the Absorb LMS for over 3 years so we've seen it continue to evolve into a tremendous tool. We run classroom courses and offer online courses globally, so ease of use is critical. That's why we went with Absorb in the first place and their new user interface is another huge step in providing users with the best possible experience. We really consider the Absorb team to be like partners in helping us use the LMS to make our business grow by providing a better learning experience to our users. They have worked with us to develop special types of tests and surveys that are critical to our business.

Nachteile

For our needs, which are probably unique, the reporting is not sufficient. So we had to build a reporting tool that uses the data from the LMS. However, the Absorb Team was really great in working with us to set up the daily data exports.

Vorteile

This software is very user friendly to the administrators and to the users.

Nachteile

This software does not currently integrate with the company's HRIS (due to the HRIS being outdated).

Vorteile

Blatant Media developed such a forward thinking interface that it hasn't needed a refresh the last few years. This is a positive, not a negative. I've been both an admin and a user of the system and it's really nice to know everything is going to be laid out the same even after not using it for a few months. Very future proof. The responsive capabilities of the user end are really top-notch as well. Great for blended learning as well as complete "eLearning."

Nachteile

Support is just okay. I think they outsource their support and it's not always super efficient.

Vorteile

Intuitive, slick interfaces on both the front and back end. Easy to use and administer. User experience was fantastic. Highly responsive team addressing any concerns or issues.

Nachteile

Any cons that we ran into were dealt with in short order, and we were a relatively small client! Great customer support made this a dream process.

Vorteile

User interface is intuitive. Customer support staff is professional and responsive.

Nachteile

Difficult to personalize learning pathways