QuickBooks Desktop Enterprise Erfahrungen

Vorteile

I love the fact that I can check out, update and work all my financials from my ipad, phone and computer. I used to use the older Quickbooks desktop version years ago. I dumped it because it was really hard to use. I am a Chiropractor and not a CPA. The past couple of years we have been using the online version and it is exactly what I wanted/needed for the finances and my Chiropractic office.

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The only problem that I had was, setting up the original accounts and Paypal. I did not set the original accounts up correctly. My bookkeeper fixed all this and explained it to me. From there everything worked out great. Except for the PayPal app. I am happy that I do not do much business through PayPal because it is the only account that I need to spend some real time with to reconcile and make sure I do not have duplicate transactions.

Vorteile

The QuickBooks software is very affordable with lots of good out-of-box features. AR and AP functions are very easy to use for novice users of the software. There are a lot of templated reports that are very helpful for weekly and monthly accounting tasks (Payroll, Vendor Payments, Sales, etc.). The software also allows you to add on a variety of additional features through plug-ins, which you can access for a nominal monthly fee. For example, the BIll.com integration is excellent for paying your vendors online, eliminating the need for mailing out checks each month.

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The biggest issue with QuickBooks is their customer service department. Whenever we have issues that cannot be resolved by an internal administrator, it takes days and sometimes weeks before an Intuit rep returns our messages. We've been using the software a little over a year and have already been passed around to several different account reps. At one point, their response time was so poor I had to request a different rep. The other thing I find cumbersome with the software is the sales reporting. While the templates are helpful, I often end up with a lot of superfluous information, and the reports are not very malleable, even once exported to Xcel. This is an area I feel could be greatly improved with minimal effort from Intuit.

Vorteile

Basic functions of creating payments, invoices, bills, checks, etc are workable and fairly intuitive.
Banking Center makes initially downloading bank transactions fairly simple.
Once you modify a report to the point where it is useful, QB can memorize it for ongoing use.
As soon as you get beyond those, best to get prepared with an accounting degree, lots of time to do google searches, and some antacid or aspirin.

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1) if you want to do any interaction with exported files or bank downloads, be prepared to be gouged for the price of a new license every 3 years.

2) for that repurchase, you get very little to nothing improved except more ways Intuit can offer add-ons (for a price).

3) reports are available mostly in standard accounting formats. Detailed custom listings are hard to get at best via the transaction lists. For line items you took the time to enter into a Bill, it's literally impossible.

4) Bank Feeds transaction approval screens are an abomination. Modifying/adding columns: not possible. Finding a rule that auto modifies your entry: good luck. Figuring out how to make a new rule: better google it. Figuring out how to reverse an accidental entry: get out the antacid and aspirin. If that downloaded tran should have been a bill pmt, get stronger antacid.

5) transaction lists: hope you only want to see either ALL, Current Period, Last Period or Next Period. Else get used to a boatload of sorting and scrolling, because there's no way to bracket your data within custom dates.

6) Home screen: want a clean simple Home to find your functions quickly? Too bad; Intuit would rather hit you with marketing. Want to see only a few Account Balances and hide those you never use? Sorry!

7) Support: virtually non-existent outside of the QB User forums, so hope that someone else has asked your question already.

Has any developer at Intuit ever held a user focus group or been a user?

Vorteile

Project management functionality: QuickBooks Desktop Enterprise allows users to track projects in real time, which can help companies effectively manage costs, deadlines and resources.

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Incompatibility with other software: QuickBooks Desktop Enterprise may not be compatible with some other software that businesses use, which can cause integration problems.

Vorteile

I love Quickbooks due to its simplicity for setup and using, where we get all accounting done. A straight forward way to automate day to day accounting. It generates all reports required by a user from an accounting software even allows customization. It facilitates to maintain multi organizational setups. On single click, it leads to underlying details, source documents, visualizing each entry.

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Quickbooks do not restrict to edit, delete, or add an entry into back month therefore it may happen that one gets print out of financial statements for a particular month and then do any editing into previous month's transaction then print out will differ than software, even it does not maintain any log to track changes made by user. It does tax management itself but one cannot fully rely on it, user must monitor tax reports before forwarding. It can be works offline therefore at that scenario one cannot enjoy benefits of cloud-based software, further it supports only Windows operating system.

Vorteile

Quickbooks Desktop Enterprise provided visibility and reliability to our financials that enabled our company to make the best decisions in the shortest amount of time. The Advanced Reporting features were our favorite with this software, especially the estimates vs actual and "work in progress" reports. It's also been a really easy and efficient way to manage client payment because it provides email templates pre-drafted for each project with a link for the client to just "click and pay". Eliminating the need for third party emails, even something as simple as gmail or yahoo, in a professional and timely manner that the clients trust was also one of our favorite aspects.

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The software wasn't difficult to use but it was a little "cumbersome" looking initially and while the dashboard helped organizing our needs up front somewhat, it still wasn't quite as seamless of an integration as we were hoping for.

In Betracht gezogene Alternativen

NetSuite und Wave Accounting

Gründe für den Wechsel zu QuickBooks Desktop Enterprise

Quickbooks has the brand recognition and "industry standard" knowledge and reliability with more room to scale and grow with our company, however, the Wave user interface is much easier to navigate and their price point was ultimately the best option.

Vorteile

Easy to understand terminology, navigating and multiple companies view to select from one login

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Banks file sometimes don't sync so there gets a delay in reconciliation

In Betracht gezogene Alternativen

NetSuite

Gründe für den Wechsel zu QuickBooks Desktop Enterprise

Value for money and multiple user with easy access at multi level privileges

Vorteile

I like the fact that it integrates with a bunch of other thing, nice documentation, great support and finally i recommend it to ones that started a new business.

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When you want to update it there are just few issues and difficulties. When you make a mistake it will be hard to fix that and sometimes I have to restart the software because of some bugs.

Vorteile

It generates detailed financial reports Quickbooks is the best tool for companies to manage their vendors ,retailers and other expenses.

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It takes a lot of time to download years of data. Quickbook offers only one plan .

Vorteile

QuickBooks desktop enterprise is very great accounting software for an organizations.

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ii is best software for customer rcords and billing.

Vorteile

I like that I have the option to do small task on my iPhone and being able to access my clients and my own businesses account from any device if I'm away from my office. I really like that my clients and I can work on their companies books in real time together over a Video or audio call.

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The biggest con is if your internet and cellular service is unavailable leaving you with no way to make your deadlines. It's happened.

In Betracht gezogene Alternativen

FreshBooks, NetSuite und Xero

Warum QuickBooks Desktop Enterprise gewählt wurde

I tried to move from Sage 50 Accounting to Sage one, which later became Sage Business Cloud Accounting. I followed the outlined steps (which initially required a Microsoft Business Subscription) and moved as the programs progressed, but at the time what they were trying to do wasn't ready and support was very lacking.

Gründe für den Wechsel zu QuickBooks Desktop Enterprise

After reviewing my options QuickBooks seamed to suit my needs best.

Vorteile

I use QuickBooks for my two self-employed businesses and really love it. The first thing that I really like about QuickBooks is that it integrates with other softwares that I use. It is a part of the Intuit suite of softwares including Mint and TurboTax, and it also works with Square. The software has a user-friendly interface. I like that you can upload pictures of your receipts and attach them to each expense. No more worrying about your paper receipts fading or being misplaced. PRICELESS!! They also have a mileage tracker, which is super helpful. Of course, you can run important reports like Profit & Loss and your Balance Sheet. Quickbooks has also gotten into banking, and you can set up an envelope system for your business expenses. They offer several price points that are not that expensive. I would definitely recommend this software.

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The hardest part about Quickbooks is just getting into the habit of reconciling your books. I do this myself, but you can hire a book-keeper to do it for you. They have a list of local Quickbook savvy bookkeepers in your area.

Vorteile

Simple to-explore process menus.
Recognizable (UI) for current QuickBooks clients.
Tremendous client local area.
Basic structures and report customization.
Enormous number of standard and contributed reports.
Brilliant import capacities.
Brilliant joining with Sales and Purchasing.

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Offers possibly Average Costing whenever obtained without Advanced Inventory include.
No Economic Order Capabilities.
Fundamental Low Inventory alerts.
Versatile up to 30 clients.
Exclusive information base.
No evident focal documentation.
Versatile access just with an extra help.

Vorteile

it works, and most other software will also work with it, e.g. my bank, some google programs, etc. I know that Intuit is not going away, I just hope that they continue to update the software to keep pace with my business.

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Quickbooks seems to play catch up with the changes for business. They do make changes, but it seems to be just a little slow for what I really need. For instance, my 1099 income is now W-2, even though it is part time or project based. Tracking the taxes related to this is a royal pain in the butt.

Vorteile

Ease of use and able to get all my financial documents in order

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Getting to reveal the install code is hard be careful when scratching off not to take numbers with it

Vorteile

the best thing about this software is that it is easy for a small business to setup with customers, tax tables, A/P, A/R, inventory, invoicing, payroll and business taxes. it helps take the burden and guesswork out of paying taxes, employees and business expenses while maintaining the books and budgets. There is even utilities that are readily available to use to convert from another program to quickbooks to get you up and running much faster while retaining your previous data with a few tweaks. Customer service is the best there is. not once have i contacted them and not had my issue almost immediately resolved.

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As always, the least liked thing about quickbooks is the updates. it seems that no matter what update it is or how new or old an installation is, there is always an issue with an update. whether it requires you to reset the update history and re-download the update and apply or completely boot all the users out of the system to make repairs and then reboot the system it is hosted on so that you can update the quickbooks system again and get everyone back into it to continue working.

Vorteile

Once you familiarize yourself with the product it's easy to use. I have been using QuickBooks for 16 years for my small business for all of my daily, weekly, monthly and quarterly bookkeeping needs. It saves me time and money on accounting expenses and allows me to stay organized. Because I handle all the day to day accounting needs thru QuickBooks I only have to pay my accountant to handle my yearly tax return. And because QuickBooks makes it easy to stay organized with income, sales and expenditures my accountant spends less time preparing my tax return which also saves me money.

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That the Cloud version is a bit too pricey for my small business needs.

Vorteile

Excellent user interface and navigation. Flexible contact records and transaction forms. Customizable report templates. Comprehensive payroll support. Hundreds of add-ons

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Poor Navigation. My biggest issue with the software is that it is incredibly difficult to navigate. Nothing is where I expect it to be. QuickBooks Online lumps feature together under umbrella words like Sales or Banking. I would so much rather have a straightforward menu that has designated tabs for Invoices, Estimates, Contacts, Time, etc. Certain key features, like Time and Estimates, don't even appear in any of the submenus, let alone the main menu. You have to access them through the quick-create section, which is incredibly ineffective. Additionally, the settings menu is more difficult to use than ever as the software exits you out of each section as you complete it, forcing you to go back into settings all over again to make any additional changes.
Limited Time Tracking- The time tracking feature in QuickBooks Online has never been ideal, but now the feature is even more limited. I hope that the company will improve this feature in the near future.
Major Software Glitch- I experienced a major glitch with my account where I was unable to use the sales tax module completely. I was in contact with customer support for over three weeks before the issue was resolved. Despite numerous promises to update me on my service case, I was only contacted about the issue once and was not updated about the Intuit engineers progress on my issue a single time. I had to call in several times a week to check on the issue

Vorteile

Both QuickBooks Desktop and QuickBooks Online are very easy to use. They can both be customized to fit your companies business objectives. I love QuickBooks online for the convenience of accessing your accounting information from anywhere. I think that being able to login and download your financial transactions is very convenient for a small business owner. It is as simple as reviewing which category (or account, which it is known as within the software) the transaction is assigned to. If you do not have the transaction assigned to the correct category when it is initially downloaded, you can change this within the software in a few clicks. The best part is that QuickBooks Online will remember which category you assigned to the transaction. So, they next time you download transactions from the same vendor, QuickBooks will recognize the transaction and automatically recall the category you assigned the last time.

QuickBooks Desktop does the same as QuickBooks Online. However, the beauty of QuickBooks Desktop is that you can create as many "Company" files as you want. I put the word company in quotation marks because you can also use this software to manage your personal finances. Although this is not what the software was created for, the fact is that if you manage your personal finances like a scaling business, you will have a better handle on living within your means. QuickBooks Desktop makes this very easy to do.

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I am not a huge fan of paying a monthly fee. While I like QuickBooks Online, I am not a fan of possibly paying an increase in monthly cost at any given moment. I also don't like that the mileage tracker is not readily available on the higher versions of QuickBooks Desktop (Starter, Essentials, and Plus).

Vorteile

A good product designed with small businesses in mind. It took care of all the accounting needs of our organization while I used it. It allows for up to 3 users of the programs from a single license unlike many other accounting packages within the same categories. . It is very easy to use with an indispensable dashboard which can be intimidating at first, but appealing once you get the hang of it. QuickBooks allows you to back up the information of your own database which is useful in case of a data tragedy and have benefit of been accessible anywhere due to the online login nature.
It supports importations of data from Excel, Microsoft Office Accounting, and even older QuickBooks versions. so you can easily move your existing work in excel to it. It has well developed Features for inventory and payroll which meant I did not have to pay for a separate payroll software. QuickBooks performs a full system audit imprints regularly which help users monitor the integrity of the system at any time. The pricing is currently fair for the monthly fee. If you are a user of Hubdoc, you can easily integrate it with QuickBooks to add functionality like I did.

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QuickBooks service does not inspire confidence at all. You cannot boldly trust it to work whenever you need it. If the program is not giving all sorts of error codes, then it will hang thus preventing you from doing your job. It seems to choose by itself when it wants to work. It can be very frustrating if these happens especially when you are on a deadline. This was the main reason we stopped using this product. The customer service is dreadful. You get the feeling not a few of their representatives don’t know jack about what they sell coupled with their very Unprofessional approach to customer’s query.
The lack of a desktop version (without the need to use a browser to access QuickBooks services) is another reason I got fed up with QuickBooks.
QuickBooks does not support payments in multiple currencies consequently, you need to improvise if your currencies is not included. For a software that has been around for a very long time, it is unacceptable. It also cannot be used with some social media applications like Skype for example.

Vorteile

The reporting function, and the ability to integrate payroll (especially full service) is what makes this product for me. Full service payroll will file my tax forms, auto mail out W2s, and make 1099s fairly easy. I do have a state specific tax that my full service doesn't cover, requiring me to manually print and mail with a check, which can be a bit of a pain.. but it does make me appreciate how much time the other payroll automation has saved me. If you structure your system right, the reporting function is very powerful. Unfortunately, not a lot of people have the foresight going into the software on how to appropriately structure things, so I'd recommend planning out your books with an accountant before hand.

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The customer service is terrible. I usually get forwarded from person to person because I'm in the "wrong department," but I know it's because the person just doesn't know the answer. I do have an accounting degree, so I expect to be more knowledgeable about certain aspects of the system when I call in, but, usually my phone calls are to resolve a software bug or issue.
I also think they made a big mistake when they changed their pricing structure by limiting departments/classes to 40 per user. The number is too low, and I previously had unlimited departments/classes, to which Quickbooks made me reduce my total amount when they transitioned to the new pricing structure, with threat of suspension none-the-less. I think that's a pretty terrible thing to do to a long time customer, who had been using the software for 5 years before these limits went into place.

Vorteile

QB Online has a lot of bang for buck - it's constantly being improved and we've found it competes very well for functionality with some of the more celebrated accounting software names, at a much better cost, with graduated pricing depending on what you need.

It's becoming more and more integrated with other software (with connect to it with ActiveCollab for project management to import tracked time as invoices) and right from the start the bank transaction feed integration has been a life saver. It was buggy very early on but has been excellent for years.

Recurring invoices (subscriptions) are excellent when combined with delayed charges that can be collated into one invoice at the end of the month, for example. Flexible invoice templates and options for mini-statements etc have allowed us to keep our accounting workflow as simple as we prefer, while guiding clients to pay early without needing to be chased (too much...).

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The iOS apps lack management of features that we need to use regularly, specifically delayed charges and recurring charges.

Logging in and out of the mobile app is a pain, as is the web app, actually, because it has a configurable logout time but the maximum is three hours and I would use it a few times a day - often just after the three hour mark!

Customer support is actually very responsive, although earlier on we bumped into a lot of 'that is as much as I can help you with' and some frustratingly low English skills, it's vastly improved and in the last six to twelve months, support has been quite good.

Vorteile

Quickbooks has very intuitive accounting functionality for a novice to learn from. While it's possible to make some mistakes as a rookie, their software support has always been very knowledgeable and quick to help us. The baked-in functionalities that interact with your bank, your accountant and countless other applications are hard to overlook. Overall, it's a great product at an affordable price.

Nachteile

Some of the default invoice settings take some work to customize. Also, sending invoices one at a time is a bit cumbersome once you start doing dozens of daily invoices. Further, there are programs that offer a better breadcrumb trail to find user changes.

Vorteile

QuickBooks is fairly easy to figure out for first time users, even those without a bookkeeping background. There are many tutorials included from the home website, and it's been around long enough that users have posted fixes to various known issues. It's useful in creating form templates, such as invoicing, proposals and receipts. Reports look good, and can integrate with many 3rd party platforms.

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QuickBooks lacked much help for Inventory tracking and scanning. While you are able to create an inventory list, it's too easy to accidently miscategorize items and wreck the usefulness of the cataloging features. The inventory interface is a bit confusing to start with and connecting the inventory reports with logged sales is not practical. It doesn't happen automatically, but must be manually checked since there are many bugs that create errors or problems with data retrieval.
When creating templates, it can be tough to figure out how to connect certain field codes with data areas to fill in. I spent many hours on the customer service line to figure some of that out. Even then, I was creating or finding "work-arounds" for some glitches that QuickBooks just doesn't fix or update.
One of the most frustrating issues I personally found was the coding of expenses. Without some universal system, numerous employees can simply invent new codes for similar or same items, which creates many redundant and incorrect reports. Turnover in your office can produce serious inconsistency.

Vorteile

The feature that is most attractive for me is integration. I'm the Hr Rep. at Placement Partners Inc. and I gather information from various platforms and applications. Integrating with Quick Books is very productive, saves me a lot of data entry not to mention eliminates any data entry errors. I can't go without mentioning the "Reports" option. On several occasions, the owners of my company are seeking explanations or documentation regarding employee hours, pay or spending in general, and thanks to "Reports", I am able to accurately provide information with the push of a button that will be produced in a PDF or Excel format for easy comprehension. There are several aspects of Quick Books that assist me in getting my responsibilities taken care of at work; especially the on boarding process & providing documentation for our employees. Lastly, props to the support team over at Quick Books. I've had countless situations where I had to consult support to help me before the cutoff time for Direct Deposit! The most recent incident I can recall preparing payroll for the end of July but my owner kept telling me that our Quick Books was showing the direct deposit had not reached the bank in addition to us needing to pay our liabilities, however the bank was telling us they received our deposits and also showed us paying our liabilities. Support connected with me and was able to identify that either or connection was down or we had not synced. Support SAVED the pay period!

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I want to be clear that I favor Quick Books Desktop and it's functionalities and will expect some challenges now and again. Although I give the support team their props, it can be rather challenging to get a hold of the correct number to call and get SUPPORT. The reason I capitalize support is, often when I am in a bind and in a hurry, I will google customer service or support and will have so many telephone numbers to choose from that it is really mind boggling. Often times, the first call or second call will direct me to a SALES specialist who will quote me a price for a support package before clearly understanding my problem. The infamous "Corrupted File" is the number one reason they are trying to sell support package. It is beyond frustrating and hinders me trying to identify and correct a problem. I have used the support team enough to know now, not to call the 1-844 numbers because in my opinion, they go straight for the close (strong salesman).