QuickBooks Desktop Enterprise Erfahrungen

Vorteile

QuickBooks is easy to import into, export out of and directly integrate with certain platforms. The software was built with the user experience in mind.

Nachteile

The price is a bit higher than the competition, so technically its a con. However, I don't consider this a negative because sometimes you get what you pay for and I found QBO to have better features and a better reputation as a whole.

The support is not as easy to work with as I would like. But compared to some of the competiton, its better than not having any.

In Betracht gezogene Alternativen

FreshBooks und Xero

Warum QuickBooks Desktop Enterprise gewählt wurde

Excel even with automations doesn't cut the mustard as an accounting solution.

Gründe für den Wechsel zu QuickBooks Desktop Enterprise

Reputation was the primary reason. Secondary to that, it is well known in the industry and integrates with other related solutions.

Vorteile

How all of the 'modules' interact with each other

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I have used QuickBooks since 1995 and I don't like having to talk to CSRs who have to go through a flipchart. I need to go to someone who is most knowledgeable.

Vorteile

It's made just for the small business owner in mind ot will help you get a better understanding of your business not a easy product to use but once you understand it you will enjoy using it.

Nachteile

It's take a little time to get to understand how to use it for what you need it for so it a learning curve yet once you understand you will like it.

Vorteile

QuickBooks provides a good value for the money, which is especially helpful in small businesses.

Nachteile

After working in complex and customized ERP systems, QuickBooks feels a little archaic in comparison.

Vorteile

Quickbooks is very easy to use. It helps a small business collect monies from customer's by being able to store their credit card on file and charge the card. It also syncs with different software programs if need be so you can run your business efficiently.

Nachteile

It is hard to charge customers who have big bills each month. When charge all cards at once you do have to go under each customer to clear their balance instead of clicking 1 button and having each person's balance cleared. This takes hours to complete if you have a lot of customer with balances.

Vorteile

Its better than excel with less use of calculations

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the printing of invoices should have a separate window for editing

Vorteile

As a accountant and working with my client the reports are very easy to explain and review with my clients.QBE,is bmvery detailed and easy to use and set up for my clients.

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There are no cons from me. My client has not came to me with anything bad to say about the software.

Vorteile

Quickbooks is very easy to learn and use. It provides our company with a great way to track financials and payables. It also has many great integrations with other programs.

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The upload/review bills section could use some work. It is not very intuitive and does not prefill very much information for you.

Vorteile

I like it because it's very easy and intelligent and helps me in work

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I don't have any broblem with it , it's totally good

Vorteile

One of the best accounting programs is QuickBooks Desktop Enterprise, which comes with a ton of features that are meant to make accounting procedures easier. It offers a safe environment for managing finances and features an easy-to-use interface.

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The only negative aspect of QuickBooks Desktop Enterprise is its price. It is more expensive than other QuickBooks products and requires an annual membership. However, I think the investment is justified because it offers more capacity and scalability than alternative accounting software.

Vorteile

Easy step by step guides to setting up the software which is tailored to your company and the type of industry you work in. If you have an understanding of bookkeeping, then QB is very easy to navigate around. Data input is simple and it takes very little time to be able to produce your 1st, professional looking invoice batch and email to your customers. Expense recording is also very easy to understand. Bank reconciliation is very quick and integration with your own bank account is great. There are numerous reports which can be quickly adapted to suit your own requirements. On the whole a great all round accounting software package for a small to medium size business.

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Would prefer to be able to purchase desk top software and not the pay monthly/yearly. Apart from a few tiny niggles, I would buy QB before any other accountancy software packages.

Vorteile

QuickBooks Desktop is relatively easy to use. The payroll feature makes calculating and filing employee payroll and payroll taxes very easy. Paying invoices is also very easy and it records expenses in individual accounts that you set up. You can quickly and easily find invoices that have been paid and track year to date expenses. There are many reports available so you can easily see amounts spent in each category or where income is coming from. This is very useful when working on budgets. The software allows you to modify things according to what works best for you.

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The annual fee is expensive and there is an extra fee for the payroll service. Also, the customer service is not very good. Occasionally I need to call in and get a customer service rep to correct a problem. Service is slow and it's hard to understand the reps as they all have accents. I try to use the self help section of QuickBooks before calling in to get assistance and I know it will take over an hour to get a problem fixed.

Vorteile

The cloud solution makes it ideal for small business without needing the ICT infrastructure. Its available anywhere and with the mobile app gives you data when you need it. Plenty of integrations available. Its very cost effective.

Nachteile

It doesn't integrate natively with on premises deployments.

In Betracht gezogene Alternativen

Dynamics 365

Warum QuickBooks Desktop Enterprise gewählt wurde

Ease of use and cost

Zuvor genutzte Software

Dynamics 365

Gründe für den Wechsel zu QuickBooks Desktop Enterprise

Ease of use and cost

Vorteile

I like how easy it is to keep track of my check register, vendors, customers, do my payroll every week, enter and pay bills and find things when necessary. It is a reliable accounting software that is used by millions of people, so it is pretty easy to take my reports in to my accountant each year and have her do my taxes. I own a small business with 4 or more employees and QuickBooks has made it possible for me to do my own books all these years and keep better track of what is going on with our finances.

Nachteile

I am not wild about the way that the payroll add on renews. You have to buy an additional module or what ever you want to call it to keep the payroll tables updated. For some reason the updating can be very iffy and I will go to do my payroll and suddenly can't do it. Of course, this only happens when there is a time crunch and I need to quickly whip out some paychecks. But, for the most part the software works so well that I forget about this problem fairly easily.

Vorteile

I use the QBO online version. It is easy to login. Setup takes some time and with the help of my accountant to establish g/l's it was not too bad. Once setup it is very easy to allocate expenses and the add-on links to banks, credit cards, and my payroll system were very easy to setup. I love the fact that I can login from anywhere to do business. Customer service has been helpful when I got to them. I love the fact that I can fluidly switch between businesses as we have several LLCs and Corps.

Nachteile

The online version interaction with mobile devices is not as fluid as it should be. It can be quirky for viewing on my iPhone. Customer service wait times can sometimes be long.

In Betracht gezogene Alternativen

QuickBooks Desktop Pro und Xero

Gründe für den Wechsel zu QuickBooks Desktop Enterprise

Interface and pricing

Nachteile

The multi-store is awful. It uses a third party email client to send the exchanges. Both computers must be using the same email client, or it causes bugs. Then sometimes the store exchange doesn't actually update anything so you have to do it several times. This is super fun when it won't include employee hours from a satellite store and it's payday. In addition to that, if you're setting up a new store, it must be the same version as the other stores, or it won't work. This becomes a problem when they stop supporting the older version after 12-24 months, which means you have to pay to upgrade every single machine in all of your stores.

This software has been a complete nightmare for me, and if you try to call for support you better speak Hindi, otherwise, you're screwed. You don't get a native English speaker on the phone until about the third level of support. An average for me has been a half hour of hold time, plus 20 minutes per level of support, with 10 minute hold times between each "support professional". So generally, it takes an hour and a half of dealing with low-level employees with questionable language skills, asking you the dumbest questions you can imagine before you get someone who can understand what your problem is. I have to do this at least once a month.

If you watch it like a hawk; and by that I mean you check you do a physical inventory count and check your items weekly, and you double check every store exchange, it can work.

This is probably the worst point of sale software on the planet. I've been fighting it for three years, and I'm happy to say I've dumped it for something much better.

The inventory management is not good. It deletes items on its own. It changes the quantity of stock for no particular reason. It loses transactions. It generates duplicate items and prices them at $0, so if your employees aren't paying attention they give stuff away for free. It is impossible to keep an accurate inventory unless you do a physical count about once every two weeks.

Sometimes it simply loses data. For example, in 2014, it lost all records of the sales, inventory receiving and employee hours for February, March, and April. It was really a true joy to sit down and try to explain that to the IRS.

The multi-store is awful. It uses a third party email client to send the exchanges. Both computers must be using the same email client, or it causes bugs. Then sometimes the store exchange doesn't actually update anything so you have to do it several times. This is super fun when it won't include employee hours from a satellite store and it's payday. In addition to that, if you're setting up a new store, it must be the same version as the other stores, or it won't work. This becomes a problem when they stop supporting the older version after 12-24 months, which means you have to pay to upgrade every single machine in all of your stores.

Vorteile

QuickBooks is fairly easy to figure out for first time users, even those without a bookkeeping background. There are many tutorials included from the home website, and it's been around long enough that users have posted fixes to various known issues. It's useful in creating form templates, such as invoicing, proposals and receipts. Reports look good, and can integrate with many 3rd party platforms.

Nachteile

QuickBooks lacked much help for Inventory tracking and scanning. While you are able to create an inventory list, it's too easy to accidently miscategorize items and wreck the usefulness of the cataloging features. The inventory interface is a bit confusing to start with and connecting the inventory reports with logged sales is not practical. It doesn't happen automatically, but must be manually checked since there are many bugs that create errors or problems with data retrieval.
When creating templates, it can be tough to figure out how to connect certain field codes with data areas to fill in. I spent many hours on the customer service line to figure some of that out. Even then, I was creating or finding "work-arounds" for some glitches that QuickBooks just doesn't fix or update.
One of the most frustrating issues I personally found was the coding of expenses. Without some universal system, numerous employees can simply invent new codes for similar or same items, which creates many redundant and incorrect reports. Turnover in your office can produce serious inconsistency.

Vorteile

What I like most about this software is the ease of use. They make it very simple to enter customers and vendors along with invoices and/or bills. Then posting the payments and reconciling the accounts. You can use one piece or all the different capabilities, that is your choice as they do all work together.

Nachteile

The thing I like least about this software is the troubleshooting. You have to have the exact title or phrase of what you've done wrong to find solutions to help you. I typically only do internet searched for assistance and have not used the call in system. That might actually help me more but I'm impatient and typically don't want to wait

Vorteile

I used this software for a number of years when I was working at a midsize family owned shipping/fulfillment center. It took me just a few hours to be able to understand how to navigate and properly use most of the features available software.

Features Include:

- Importing and Exporting of large data files containing costumer information

- Multiple account log-ins, being able to switch between two different users(companies) with each having their own unique list of products, and clients.

-Inventory, this was a very important feature for us, it notified us when we were running short on certain items for order fulfillment, it also kept an updated list of the amount of inventory in the warehouse in terms of dollar value

- Costumer look up, address, product ordered, past orders, balance paid and due. Orders would could be search by order number, name of costumer, or even the ability to search orders meeting certain criteria.

- Product information, the user had the ability to assign description and cost of their products.

- Data back ups; the user would had the ability to make multiple save files that contain all the information that was present at the time of the creation of save file, it was a useful feature since a lot of the computers at work ended up being wiped or malfunction at one time or another.

Nachteile

The one thing that I just really dislike about this software is updating, after an update you would load a backup save file per company in order to re-import all the information that had already been available before the update. This lead to multiple order being shipped, and problems with inventory. Could have just been us, I don't know if every one experience this issue.

Vorteile

QuickBooks went to be a simple software to be the most powerful and almost "by default" software for accountant in the US. Anything you need you have it in there, or they have a module for it. What I love MOST of them is that despite that they added a lot of functions, they keep the data files simple. The backup process its easy, and restore too. I have some customers with problems on their server and was like Reinstall windows/ quickbooks/ restore. And it started with all the info like nothing happen. You can even install QB and just paste files from the older folder and will work. I love that.

Nachteile

I had some problems with the online version, and customer care take a while to resolve them. When an accountant give you access to his/her quickbook online, you enter info but if you change accountant the info its difficult to delete.

Vorteile

QB has excellent customer support. Even tho the support is base in India about 99% of the tech's are understandable and should you have trouble they allow you to ask for another tech without being offended. We use the P/R and A/R modules and they are easy to follow and understand if you have basic computer knowledge and finance knowledge help as well. But tech support is always their to help you with any issue.

Nachteile

They give you the ability to create far too many reports.

Vorteile

QB is rock solid, never had an issue (defect). It is comprehensive and has functionality for every operation and looks after a lot of 'behind the scenes' stuff such as tax reporting (automatically capturing your tax credits and customer charges)

Nachteile

The overall feature set makes it hard to see a clear picture of your books. Everything is done through a series of modules (sales, purchases) and it automates from there. A normal sequence is; Sales, then deposits, then bank reconciliation - works fine. However, if you have a deposit that is not from a sale the dance to make the entries seem obscure. Or if you pay for a purchase directly, you still have to enter a payable, then pay it in a separate step. Not big issues, but I use other accounting software that gives me much more flexibility without the double steps. (Note: in the example of the payable, you can do a direct journal entry, but then it does not show up in the supplier history for some reason.)

Vorteile

Once you familiarize yourself with the product it's easy to use. I have been using QuickBooks for 16 years for my small business for all of my daily, weekly, monthly and quarterly bookkeeping needs. It saves me time and money on accounting expenses and allows me to stay organized. Because I handle all the day to day accounting needs thru QuickBooks I only have to pay my accountant to handle my yearly tax return. And because QuickBooks makes it easy to stay organized with income, sales and expenditures my accountant spends less time preparing my tax return which also saves me money.

Nachteile

That the Cloud version is a bit too pricey for my small business needs.

Vorteile

Desktop - it's easier to have multiple screens open, but can only do one company at a time (online, you can use different browsers to open multiple companies). Has a lot of functionality. The only other thing that is better about the online version (imho) is being able to easily log in remotely - BUT, if you don't do it frequently enough (and randomly) you'll need a verification code.

Nachteile

Does have an intercompany feature. The online version doesn't allow multiple screens open at once. If you decide you want to cancel your online membership, getting your historical transactions off of it is a challenge. I wish that they still allowed recon of sales tax. Online doesn't give a "fee" and "Interest income" fill in for recon'ing each bank account. There is no listing for any asset/liability accounts that haven't been recon'd or a report showing the last date it was recon'd.

Vorteile

I like QB for it's completeness to operate a business. It integrates your banking, your customer base and sales and/or estimates seamlessly. You can use it to email customers or print out what you need. There are so many facets to this software it'll take you a while to get to know them. Once you do, you'll be forever beholden to use them. It's hard to go back to a simple spreadsheet again. All invoices/estimates are custom-izable. You can use your logos and iven if you're a small micro business, you present yourself as a competent, savvy businessperson.

Nachteile

You must purchase a new copy every 3 years. Some of the features you get used to using become un-usable if the newer version isn't purchased. QB doesn't support many of it's features after the program is 3 yrs old. You can still use the program, but some of the conveniences are gone, such as emailing invoices, or payroll. QB has a habit of having you get used to their newer features and then take them away once the program is more than three years old.