Homebase Erfahrungen

Vorteile

I thoroughly enjoy the Homebase platform and its ease of use. Everything is color coordinated, which is my favorite part. I use this to schedule my employees for all my locations. My employees enjoy it too because they can request time off, trade shifts, and see when they are scheduled on their phone. I also love the stats where I can keep track of sales and labor - and it links up all my locations which is a plus!

Nachteile

There honestly isn't anything I dislike about the software. I use it mainly for scheduling, but it does so much more than that. I would maybe like to customize admin roles a little more for better security, but that isn't entirely necessary.

Vorteile

I really like the geo clock and functioning with employees using their mobile phones instead of store equipment

Nachteile

Cost and reporting could be more detailed to be more HR equipped

In Betracht gezogene Alternativen

Square Point of Sale

Warum Homebase gewählt wurde

Easier to make schedule

Gründe für den Wechsel zu Homebase

Easier to use

Vorteile

How easy friendly to use, can communicate with staff and changes are not difficult.When I have had issue, the support is great and is done in a timely matter.

Nachteile

Not being able to print out a 2 week schedule that is easy to see on 1 page.

Vorteile

Very easy to use. The user interface is very simple and easy to navigate.

Nachteile

I feel like this is a beta software that should not have been rolled out yet. We have been using it for a week and have had issues every day since we started using it. Basic things that you think should just work doesn't work.
Example: All my employees have a 1 hour, unpaid lunch everyday. They clock in and clock out on this required one hour lunch but Homebase is still counting it in their total hours. So know I ma getting alerts that they all have overtime but they actually don't because Homebase is not calculating hours correctly.
So there have been several little things (Bugs) that I have found every day since using Homebase. I contact customer support and they tell me that they will pass it on to their product team.
This may sound harsh but the product team really should have tested this software more before rolling it out. Makes me question all the reviews I am seeing on here. All the bugs have been on basic functions.

Vorteile

Scheduling. Having a central location for employee communication. push notifications. employee integration. Customer service is great.

Nachteile

Sometimes doesn't sync with toast. can lag at times. Can lag and force close at times. No search bar in the message thread. unable to edit people out of specific chats forcing you to start whole new chat.

In Betracht gezogene Alternativen

7shifts

Gründe für den Wechsel zu Homebase

price and ease of integration

Vorteile

There is check and balance between the scheduler and the timesheets that help keep my payroll info correct

Nachteile

Entering and editing employee personal data can be a little confusing

Vorteile

Ease of use, practical features and priced right.

Nachteile

None so far. Very well developed app and I have no problem using it.

Vorteile

We currently use the free option. It works great for us!

Nachteile

Due to only using the free option, some of our data is unable to be retrieved at a later date.

Vorteile

Love how easy it is to use and understand.

Nachteile

It doesn't track everywhere an employee goes while clocked in.

Vorteile

It is an easy cloud based time tracking and scheduling for human resource personnel to handle timesheets and payroll. I like cos it is very easy to use.

Nachteile

There are not any cons for this human resource scheduling software.

Vorteile

Homebase has been the perfect time clock system for our business. It was easy to configure and with the entire system web based I can monitor our staffing when I am off site. We use a wall mounted iPad to clock in and out which was less expensive than many physical time clocks.

My staff has enjoyed having access to their Homebase dashboard where they can easily review their punches/total hours.

One of the best features is the ability to specifically define your pay periods. Many systems only offer weekly, biweekly, or monthly with no customization of dates. Homebase allows complete customization for when you would like you pay periods to start and end.

I have also used their hiring tool. It is by far and away the easiest tool I have used to publicly post to multiple job sites at once. It is very straight forward and has been a great resource in helping us in our hiring.

Nachteile

I don't have any cons. It is a quality product and the team at Homebase has been quick to respond to any issues we have had.

Vorteile

I've used this for so long now it is hard to imagine what I'd do without it. We began using it as a simple time clock, and it has slowly become our go to for hiring, time tracking, time off, and employee messaging. If you have a mostly hourly workforce it is super simple to setup, and as your business grows it has helpful and intuitive tools to make your life easier. Their support in my experience can be a bit disorganized, but they always get the job done and are easy to work with.

Nachteile

Not as helpful for salaried employees as it is for hourly employees in my experience. The lower tiers lack some of the onboarding functionality and digital form filing I'd like it to have, but I think this may have been added recently.

In Betracht gezogene Alternativen

BambooHR

Gründe für den Wechsel zu Homebase

Homebase wins handily over BambooHR when it comes to hourly employees, and the value and ease of use it brings to busy workplaces.

Vorteile

First off......It is free for basic features. I love that it has an app for phone and tablet use. It is very intuitive and easy to learn. Staff can track their time and their salary. I could make a huge list here, but basically it is the software we needed, but now we can't live without it.

Nachteile

Some of the features are a little on the expensive side when purchasing plans, but mostly because of our exchange rate.

In Betracht gezogene Alternativen

7shifts, Deputy und BambooHR

Warum Homebase gewählt wurde

Too much wasted time on scheduling and time tracking. We didn't know we could find a single software that had the complete solution.

Gründe für den Wechsel zu Homebase

We felt that Homebase was much more inclusive overall allowing us to complete almost anything payroll related within one app.

Vorteile

Being able to create a base schedule of open shifts as a template is nice. You apply the template to the week, and then you can drag and drop the shifts onto employees. You must use a computer for this to work. The auto-scheduling feature can give you a good starting point but has flaws that make it impossible to publish a schedule using only auto-scheduling.

Nachteile

I would like more categories than owner, manager, employee. With more options of who can see what information. Auto schedule feature needs improvement to not schedule people on doubles and multiple locations at the same time. They've made a number of improvements over the years, but I sometimes think they are trying to add too many new features when they need to perfect the features already available first.

Vorteile

Quite honestly, one of the first things I recommend to businesses that want to schedule employees and know their labor costs that are up to the minute.

Nachteile

The one feature that I do wish was available, would be a calendar view that showed the entire department or business, so that it could be displayed on a monitor or web-based application.

In Betracht gezogene Alternativen

When I Work und HotSchedules

Warum Homebase gewählt wurde

The integration with Square POS and ease of use made it a reasonable switch. After years of use, I don't know if I would go back.

Zuvor genutzte Software

HotSchedules

Gründe für den Wechsel zu Homebase

Homebase seemed to offer a solid free version, that makes it easier to implement with a client before showing them the added advantages of a premium plan.

Vorteile

Homebase has all of the features that our small business needs from scheduling, to forecasting, employee messaging, business development tools, and it is all incredibly intuitive and easy to use! I’ve used several scheduling platforms over the years and we’ll stick with Homebase from here on out!

Nachteile

There’s nothing to not like about this product. The customer service is top notch so if you ever have an issue, it will be resolved to your satisfaction and they’re always inquiring about potential features we may be interested in.

Vorteile

This is a very simple to use software and it is very easy to train our store managers to use it. It also gives visibility to All team members who is scheduled and for what shift.

Nachteile

It is really the best scheduling software. I do not have anything negative to day about it. The only thing that I wish it has, is the ability to have another layer of management report view that would allow my General manager to see that exclude those reports reserved for me as the owner. Current levels are "owner/general mgr", "store manager" and "user". It would be nice to separate "owner" reports from "general manager" reports.

Vorteile

I love the fact that you can see from start to finish your scheduled shifts. I can see my coverage in advance and adjust on the fly. I love that fact that each employee can have their scheduling without having to come into the office to see a sheet of paper. I schedule out every two weeks, so my staff can see their schedules and even trade with each other if they would like. I can also see who has or hasn’t seen their schedule so I know exactly who to call for clarification.

Nachteile

I would like to see a way to have real time coverage bars indicating who is on duty with an option to view their time on shift in a bar setting (like the schedule view) so that I don’t have to look at numbers.

In Betracht gezogene Alternativen

UKG Ready, When I Work und Fresha

Warum Homebase gewählt wurde

Homebase is a lot more powerful!

Gründe für den Wechsel zu Homebase

Price and ease of use!

Vorteile

Ease of use, nailed key functions needed, intelligent navigation, visually uncluttered despite having a lot of functionality.

Nachteile

It is not a shortcoming of the software but of non-technical users. The biggest problem I have had is bringing along the technophobes who are used to working with...wait for it...paper calendars and personal journals to keep up with. They yearn to be able to use something so powerful but blanch when they open the home screen and see what is available. It is about as user friendly as can be imagined but some still are so intimidated that it is hard to get them to dig in. When they do, they begin to appreciate the value that is provided.

The key is bringing the shy types along S L O W L Y. This software will sell itself once it is given a fair opportunity to shine. Just grit your teeth and work with them. It's more than worth the effort.

Vorteile

I like that I can easily see and adjust people’s schedules. I like that they get notifications that their shift is coming up. The push to my calendar is also a plus. Onboarding is simple. It’s well thought out.

Nachteile

I’d like to be able to write mock schedules. I know Homebase integrates with some POS, but it doesn’t with mine. It would also be great if there was discount for multiple stores under the same account. Adding photos to a message sometimes does not work. Could we get the ability to have a separate message stream even if it’s to the same group of people?

In Betracht gezogene Alternativen

Deputy und QuickBooks Desktop Enterprise

Gründe für den Wechsel zu Homebase

Free version. Then I was hooked.

Vorteile

Homebase's integration with our Gusto payroll service makes this a critical piece of our business.
The ability to select different pay grades for different jobs, and to send messages about shifts is also a major plus.

Nachteile

It can feel cluttered if you only need it for a few features (it can do a lot), and the app's need to access employees' location on their device can make for a clunky experience at times (i.e. if they generally keep their location off, or miss the second step of the confirmation screen).

Vorteile

The Time Clock. is very vital to us. Also the fact that it shows the break. It shows me if they didn't clock out for there break. our employees are told when they are hired, if you don't take you break.... thanks for the donation, it will be subtracted from your time.
The scheduling is just as important, people need to know when they work, it is wonderful that it goes to there phones, not just hanging on a wall, for them to say, " I didn't know"

Nachteile

I really really wish I could copy and paste in the scheduling part.

Vorteile

The ease of use for my employees to clock in and out. Geofencing

Nachteile

Three are arbitrary rules in place such as:
1)I cannot select a timeframe longer than 30 days to run payroll for a 31 day month.
2)I cannot clock an employee in earlier than 8 hours a scheduled shift. I have to alter their initial shift to allow for the time slack
3)I cannot have a salaried employee on the schedule without dealing with many issues about them missing their shifts or the annoying other messages after I resolved that issue (I keep them on the schedule so I know when they are supposed to be in as well as an accurate accounting of cash burn)
4)The programming on the front-end seems to be hastily made with many lags and timeouts when updating time cards or trying to perform functions that require the javascript (i think, I haven't opened the developer console on it yet) to perform quickly. basically the server or some other reason keeps it running slow and my function is logged but times out quickly.

In Betracht gezogene Alternativen

Basecamp und monday.com

Gründe für den Wechsel zu Homebase

the app and the easy to use schedule maker

Vorteile

The software does what its' meant to do, keep track of clocking in and out. This helps to supplement the payroll process greatly and is easy to access and use by out employees.

Nachteile

The scheduling function could be better. Our industry a little different, usually the work is project based. It would be nice to be able to schedule multiple people to one project with just a start time. We usually don't know when exactly a show will end, or when everyone will make it back so adding some flexibility would be very helpful. Even just having the ability to schedule multiple employees at the same time instead of having to click each one would be great.

In Betracht gezogene Alternativen

QuickBooks Time

Gründe für den Wechsel zu Homebase

Cost.

Vorteile

Homebase works much like an Excel spreadsheet...but easier and minimalistic. There are not as many services out there as one might think, and most of them are meant to organize hundreds of employees. Homebase seems to have been made for smaller businesses and crews, with an interface that is easy to work with.

Nachteile

Printing. Printing the schedule directly from the program was, at first, a nightmare, and the same can be said for sharing the finished schedule with others. Now, however, Homebase has made their integrations more robust ,and there exist more format features.