Zoho Mail Erfahrungen

Vorteile

I have used Zoho for about four years now, and I was attracted to it by Zoho mail. Zoho mail allows you to have five email addresses with individual mailboxes under one custom domain for free. This is great especially for entrepreneurs and startups, even though you have to purchase the custom domain.

The level of functionality is great, it ranks well even when compared to paid services. Another important aspect is that it's not "spammy" and it does not have compromised security.

Zoho mail works well, I would recommend it to other business owners and entrepreneurs. It is also continually improving and adding more useful tools such as the MX record checker.

Nachteile

I like Zoho mail's performance and reliability that is enabled by aspects such as adding SPF and DKIM entries in the domain DNS and adjusting MX records.
But depending on skill level, these settings could be seen as challenging and could deter some. I found the manual webpage that's available for setting up for a range of domain providers to be quite helpful. There are other sites that cover how to set up Zoho mail, which I also found to be helpful.

I realized that it can take long for Zoho mail to pick up added entries to a domain DNS. This is probably split between Zoho mail and a specific domain provider but perhaps some improvements can be done.

Vorteile

I started using Zoho Mail as a free mail client that could be configured with a custom domain, and I switched with all 3 of my businesses.It is easy to use and can be integrated with the whole Zoho suite, which makes running your business so much easier.The voice typing is really great, especially if you are on the road and have to respond quickly and can be done via the app.The Workdrive is like Google Drive, where you can store all your documents for easy access, and you can add events and meetings to the calendar or create tasks.The collaboration feature between employees in an organization is excellent and helpful with quick chats or keeping a response history without having to email the responses back and forth between employees. Channel can be created for each department to keep them separated as well.

Nachteile

This is a straightforward email client like Gmail or Outlook, so for any additional features, such as an autoresponder or CRM, you have to use the rest of the Zoho Suite. This is expected though, and the extra features of Zoho mail make it far superior to the other email clients.

Vorteile

I'm in love with the interface and the ease of doing everything on the platform. I used to use the default email hosting available with my cPanel but since I migrated to zohomail, my experience has been really impressive.Initially, I had just few emails to setup and I did all that with the free plan and I later had to pay when I needed more emails. Zohomail has a very cool UI, and there is a mobile app to ensure I receive my messages on the go. The mobile app was too limited before but now it has everything I expect for an email app.

Nachteile

Nothing to dislike for now. It is a wonderful platform for email hosting.

Vorteile

The cost was the main thing I liked about Zoho mail. It was just a dollar per user with limited storage. For startups getting started it is always good to keep the cost low. So zoho did work for us in the first two years. Basically does the work.

Nachteile

The overall user experience is not that great. It looks outdated. Sometimes emails do not sync up well. Also, it is easier to use google login when signing up for services rather than using a custom email. For example, if you are given access to a google doc for your work mail it is really hard to access that document because you do not have an account in google for that mail. Setting up email clients was harder as well with IMAP configurations.

In Betracht gezogene Alternativen

Google Workspace

Warum Zoho Mail gewählt wurde

Yandex was unreliable.

Gründe für den Wechsel zu Zoho Mail

It was way cheaper than them

Vorteile

Zoho Mail and the entire Zoho suite are easy to setup, use, and manage. From onboarding to faint operational use, there isn’t another service that can match it.

Nachteile

I really don’t dislike anything about Zoho Mail.

Vorteile

The most important characteristic of this postal service is its high value for money, as it is not costly when providing all of the functionality that a business requires. Another plus is that it comes with unbeatable features such as shortcut keys that allow you to quickly access preferred options such as calendar, mission, notes, attachments, and so on. User-friendliness comes last but not least. I never even had to make assumptions when roaming around the app to find the appropriate functionality because the interface is simple to use.

Nachteile

One field that the company can develop is to provide live support for mailbox installation rather than just video tutorials. Implementing email was a little challenging because the program had to be set up with the help of experts. Aside from that, this program is simple to use. The program has been running smoothly so far after the configuration is complete.

Vorteile

We have been using the Google Workspace or GSuite, and when last year Google announced its steep price hike we had to move somewhere else. We tried Apple Mails with custom domains but were unable to fetch the old mail box into Apple and didnt get the required support

Nachteile

The help and support is fantastic and better than any other online service we have ever used, its better than AWS, Google, Apple, Microsoft and Razorpay.

In Betracht gezogene Alternativen

iCloud

Warum Zoho Mail gewählt wurde

Steep hike in Google Workspace Pricing in India. From Rs. 75/- per user per month to Rs. 500 per user per month.

Zuvor genutzte Software

Google Workspace

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Ease of migration and setup

Vorteile

Zoho Mail has redefined how I manage emails for the better, Its intuitive interface and seamless integration with other Zoho apps make email communication a breeze. I love the Zoho Mail mobile app also, it's well-designed and functional, allowing me to stay connected on the go.

Nachteile

While Zoho Mail is a powerful platform, the customer support and occasional technical hiccups could use some improvement. Overall I had a great experience with Zoho Mail.

Vorteile

Zoho Mail is about the easiest to set up and point other servers to

Nachteile

I really do not have what I like least, as Zoho keeps on improving and updating the products.

Vorteile

Zoho mails blends business tools with email and allows ease of use and the ability to set up in a minimum amount of time. You can have access to powerful modern technology including cloud storage, CRM, marketing and project management tools. it seems to focus on an all-in-one approach

Nachteile

I enjoyed the product so far, although free accounts are unable to use other email clients to access their mail server.

Vorteile

It's easy to scale as business and the number of employees grows. Also it handles large volumes of email very well. Just about the best anti-spam email every used (in my opinion). When needed, it's easy to integrate with other Zoho (and outside third party) applications. Super easy to migrate cPanel based email to this product. Also... It's ridiculously affordable!

Nachteile

It would be nice if there was a more initiative UI to authenticate custom domain names. It's not difficult, but can be a bit fiddly to do for someone that has no knowledge.

Vorteile

The email service has a very generous mailbox size and a lot of features even in the free version. The webmail works very well and the apps you can download for your mobile devices seem to perform with no glitches so far. It has all of the features you expect from an email service including standard email, calendar, tasks, contacts etc and the webmail even has a handy Remote Work feature that allows you to clock in and out and log the time you are spending on a task. It has the usual software programs for Mac, Windows and Linux so you dont need to purchase a dedicated email program to send and receive your email.

Nachteile

The calendar feature does not work in the webmail section when on an iPad outside of the normal app.

In Betracht gezogene Alternativen

Gmail und MyWebsite

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We use a lot of their services and they work so well together that it was an obvious choice to use their email as well.

Vorteile

Its simple and easy to use and the the support desk has been great on the few occasions I needed it. There are a bunch of good apps that come bundled-in with the Zoho mail. Its also cheap, dependable and affordable.

Nachteile

My password manager doesn't always work too well on the login screen. But thats picking hairs a bit!

In Betracht gezogene Alternativen

Google Workspace

Warum Zoho Mail gewählt wurde

G Suite was very complicated and required a lot of work to set up. I found Zoho way more friendly and easy to use.

Zuvor genutzte Software

Google Workspace

Gründe für den Wechsel zu Zoho Mail

Easier to work with, cheaper, not owned by Google.

Vorteile

Zoho Mail is one of the top software that has good tools that offer a free email management, also for managing business email. I really like that i can customized and editing keyword for the spam filters, so the legit email coming from legit business email address can be white-flag and landing to my primary inbox.

Nachteile

Mobile application for Zoho Mail is less responsive unlike the desktop application. It just won't automatically synchronized my emails and i need to manually refresh the application for it to start showing my new emails. I don't know if it is the problem with my smartphone or it just won't work.

Vorteile

Ease of use and affordable cost as well as the features. I can schedule emails to go out later. If I don't want to make a template because although sending out multiple emails it's just a one-off situation, I can use the "send as new email" feature. It also has good security. I like that I can sync with Outlook, which took care of the desktop issue for me. That's just part of it. They keep improving.

Nachteile

When Zoho Mail rolled out their desktop version, I was excited, then disappointed when I realized I had to be online to access it.

In Betracht gezogene Alternativen

Google Workspace

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I was already using the G Suite for a program I manage and didn't want to use it for my new venture. In addition, I really wanted something different.

Vorteile

The value of the product is great. And while the e-mail functionality and performance isn't the best, I prefer the layout much better than others I've used. Having access to additional office applications from Zoho could be useful if you needed to separate documents and information for multiple purposes (work, personal, etc.).

Nachteile

The software isn't the most fluid to use. By this, I mean settings like 2-factor authentication or profiles can be difficult to find. The interface also isn't as well-designed as other e-mail platforms like G-Suite. And, while imap is available for zoho accounts, you are required to pay for it in order to use it. Customer service also isn't the best, but that's about on-par with other technology companies.

In Betracht gezogene Alternativen

Google Workspace

Gründe für den Wechsel zu Zoho Mail

Price was the primary factor. Zoho is the most inexpensive email hosting solution that I could find.

Vorteile

It is a reliable email client that lets me send and receive emails from multiple domains. I rely on templates a lot and they can be neatly nested. Importantly Zoho is ahead of Google when it comes to features such as scheduling emails for example (because a group of avid users, including myself, kept bringing this up on forums and finally Zoho took it up or so it seems to me anyway). Tagging and flagging works like a charm, you can have multiple, nested folders, multiple signatures. Also, threaded view is an option that can be easily turned off, which I do really appreciate as I still have not figured out how to turn it off in Gmail. Finally, the technical support is prompt and helpful.

Nachteile

My biggest gripe is that you must have one domain parked on Zoho to be able to use it. Secondly POP3/SMTP/IMAP are supported so you can send and receive emails from other domains, too, but you won't avail of collaborative features of Zoho Email. I was told by Zoho tech support that unless I move the domain to Zoho, I won't be able to set up a master email account from which I could push or tag emails for attention of other staff. So we do keep forwarding emails as if 90s were not over yet! The reason why I am not moving the domain to Zoho is my past experience with Zoho. Admittedly over the years the service is much more reliable with less or literally no downtime, but I did suffer in the past and I do prefer to keep the copies of emails on the server that is not with Zoho just in case. Finally, the mobile app - many features are not part of it. So you need the desktop after all. I rely on desktop anyway but it is shocking that in this day and age, Zoho does not get mobile experience right

Vorteile

It is an excellent email hosting service, it is easy to implement and use, it is suitable for anyone to use regardless of their level of technological knowledge, it provides all the necessary security to keep information safe, it is flexible, it allows you to create personalized and professional looking email accounts, it provides an intuitive and very tidy UI in which I can navigate smoothly and quickly find what I need, its seamless integration with other native tools is exceptional and allow us to complete our work activities quickly, not to mention how it favors team collaboration.

Nachteile

I have been using Zoho Mail for several years and I have not managed to find something to dislike, to be honest Zoho Mail provides us with everything we need:1- Security: our information is always safe.2- Accessibility: we can easily and quickly access the information.3-Organization: all the information is in order.4- Easy to use5- It favors the collaboration and communication with our work team.6- It is a stable solution.7- Its great capacity of delivery.8- Its technical support is timely and very efficient.Zoho Mail meets all our expectations and does an excellent job as an email hosting service so I have nothing negative to comment.

Vorteile

The amount of internal organization this software has, has propelled the rate at which I'm able to get work done. I absolutely love the way you can filter through your emails based on an almost mind boggling amount of search fields. I especially love the attachment filter, as so many of my emails have pictures and PDFs. Even further, the interface for the server is very legible, and as you click through to your emails, the new windows cascade and expand to the right, making it easy to quickly scan for necessary information. The extra applications/plug-ins such as Group Calendars, Streams, Tasks, etc. make internal company communication SO EASY! Honestly, I could talk about the inter-connectivity of the software all day. Not to mention, it's very easy to configure your email with a custom domain server, and as a webmaster, that's just one less headache I want to deal with.

Nachteile

I first started using Zoho Mail when I was still learning how to write basic HTML and CSS code, and at the time there was a bit of a learning curve for myself when it came to the initial setup of the product. Some of the vocabulary I had yet to learn was throughout the email client, and made it somewhat hard to understand exactly what I was doing. With that being said, Zoho has literally hundreds of resources that are both directly from the company, and from other reliable sources, on how to overcome the "language barrier" and take you through the setup process set by step. So, although there is a learning curve with certain steps, there's still innumerable amounts of resources to help you through the process.

Vorteile

It has a FREE version, I can scale it up with more users when needed.
As a freelancer, I can set up several email addresses, something that other providers charge extra for.
Using the webmail interface, I don't have to worry about backup and which computer I have the email installed on.

Nachteile

Zoho consists of a lot of different modules, which makes the overview difficult to begin with. It takes some time to get used to and find all the settings.

In Betracht gezogene Alternativen

Gmail

Warum Zoho Mail gewählt wurde

Expensive

Zuvor genutzte Software

Gmail

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Price and freedom.

Vorteile

i Use Zoho Mail as part of your Zoho One subscription. The bundle has everything I need for my business at a terrific price, and one feature that I particularly like is the CRM connectivity. The webmail client is really user-friendly, and I especially like the associated iOS version. If I'm on the road,I want to concentrate on my business messages rather than the mailing list and other distractions that clog up my Apple Mail.
The CRM integration makes it simple to keep track of emails sent to a client or supplier as part of a continuous flow.
With a clean design and a simple Night Mode toggle, they've kept up with recent design trends.

Nachteile

The procedure of configuring Zoho Mail is simple, however it can take some time to check the records, and the integration instructions may be enhanced. More interface theme options might be introduced, allowing users to customize the appearance and feel to their liking.

Vorteile

Zoho Mail is an all in one solution for working as a team and alone. The admin panel allows for simple yet powerful management of the organisation's email users and available tools. Group email addresses allow for endless options when it comes to collaboration when using Zoho Mail, utilising private internal addresses, aliases, ticket like threads, and so much more shared with the entire team. The settings available for all features from mail sorting to signatures and alias addresses are endless and extremely useful for managing mail and a business. The best part in my opinion is the pricing, free email hosting for a custom domain with up to 5 users and unlimited aliases/groups, it's more than you could ever wish for, especially as an upgrade is only £0.80/month!

Nachteile

Unfortunately when it comes to Zoho Mail, too many genuine emails seem to slip through into the spam bin in my experiences. Also the choice to not allow for mail forwarding on the free plan seems like an unusual choice. The mobile app also feels slightly difficult when logged in with multiple accounts actively signed in. The admin app for mobile is difficult to use and not inline with the quality of the web version too.

Vorteile

It has the best UI in mail apps, its better than Gmail or Outlook. You can customize everything. A really intuitive app, its pretty easy to manage users.In the cheapest plan, you get personalized signatures, multiple mailboxes, web and mobile apps and custom filters for inbox mails.

Nachteile

The contact manager sometimes doesnt search correctly.

In Betracht gezogene Alternativen

Gmail

Warum Zoho Mail gewählt wurde

Price, zoho is really cheap

Zuvor genutzte Software

Gmail

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It is the best quality/price ratio

Vorteile

What I like about zoho mail is that it is an excellent alternative to traditional email providers, it offers you a service without any publicity which is very much appreciated, you have the option to open a personal email with zoho or if you prefer an email business at very competitive prices, zoho interface seems very clean and functional, you can modify it from the configuration, which has many options to change and customize your email, has very practical modes of notifications as it groups you emails electronic devices according to the order of priority given to them, so that they are ordered and ready for the corresponding reading. It has a version for each device that is needed and it really is very practical and the emails arrive instantly.

Nachteile

What I do not like is that in the free option you do not have the pop and imap options are only available for the payment option so it is impossible to use the zoho client to receive or send your emails to other platforms if you do not make a payment and you subscribe to their service, on the other hand the pc client is quite deficient, it is a web version of reduced proportions, and you can not configure other accounts unless you close the session of the main account.

Vorteile

Free
Short support SLAs
Android, iPhon apps
Ability to scale up or down in pricing depending on your needs
Stable mail platform
Courteous and Polite associates
Cloud storage
Many options for businesses for paid and free accounts

Nachteile

None that I have found so far