Nutzerbewertungen im Überblick
Über QuickBooks Online
QuickBooks Online ist eine webbasierte Buchhaltungslösung, die sich an einzelne Buchhalter und kleine Unternehmen richtet. Die Lösung hilft unter anderem bei der Kontenabstimmung, der Verfolgung von Ausgaben, der Erstellung von...
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- Branche: Musik
- Unternehmensgröße: Selbstständig
- Täglich für Kostenlose Testversion genutzt
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Quelle der Bewertung
Bitte verbessern sie diese Software
Die Anwendung ist völlig monströs und beim besten Willen nicht einfach zu bedienen. Sie ist außerordentlich eingeschränkt in dem, was sie tun kann. Die Seite ist nicht wesentlich verbessert. Es scheint, dass seit ein paar Monaten das ganze Programm den Bach runter geht. Habe Sachen verschwinden lassen, alte Datensätze verschwinden lassen und werde ständig sowohl von der Anwendung als auch von der Website gebootet
Vorteile
Quickbooks multipliziert die Kosten für ihre Arbeitsbereich Genie Anpassung und es ist absolut nicht doppelt so groß! Die Organisation, für die ich arbeite, die Quickbooks online nutzt, hat fortschreitende Probleme mit Deals Ladung und setzen weg Mastercard Informationen hatte. Ich denke, sie müssen sich auf ihr Kernstück konzentrieren und sich später um die Dekorationen kümmern.
Nachteile
Ich bin mit der Web-Wiedergabe zufrieden. Sie ist schnell und einfach zu bedienen. Ich liebe das Webformular. Wie dem auch sei, die vielseitige Anwendung ist übermäßig lethargisch. Die im Web erstellte Quittung ist in der Anwendung nicht sofort zugänglich. Ich streiche weiter aus und streiche ein, aber alles ohne Ergebnis. In der Tat, auch die Quittung nicht zeigen, bis in einem Zustand der Harmonie, um das Web. Da ich die gleichen Login-Zertifikate für Web und Anwendung verwende, warum sollten Sie nicht in der Lage sein, den Datensatz abzugleichen. Das spart eine Menge Zeit. Das Hinzufügen eines Clients in der Applikation ist ebenfalls ein mühsamer Teil in der App
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 501–1 000 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
Excellente Software
Ich bin sehr zufrieden mit diesem Produkt. Ich nutze es für die Buchhaltung und mein Assistent überprüft in regelmäßigen Abständen meine Buchungen.
Vorteile
Es ist sehr einfach zu bedienen und man kann wirklich nichts falsch machen mit dieser Software. Technische Schwierigkeiten hatte ich während meiner Nutzungszeit keine.
Nachteile
Ich bin ein glücklicher QuickBooks-Benutzer und habe nichts Negatives zu berichten.
- Branche: Non-Profit-Organisation Management
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Once you learn it, it feels like home!
While it is has taken some time to learn to how to create and customize according to our needs, I now feel it quite simple to handle our accounting and reporting.
Vorteile
Remote access to our books and allows me to provide access to my accountant and board treasurer. Reports are easy to produce. Entering and classifying transactions is simple now that I know the software.
Nachteile
It would be great if the nonprofit version would default to the proper statement names such as Statement of Activities (for P/L) and Statement of Financial Position (for Balance Sheet).
In Betracht gezogene Alternativen
NetSuiteGründe für den Wechsel zu QuickBooks Online
Ease of use and the lack of desire to learn new softwareDie besten Alternativen zu QuickBooks Online
- Branche: Professionelles Training & Coaching
- Unternehmensgröße: Selbstständig
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
QB still remains the Boss of Accounting Software Systems!
I am enjoying using the online version and look forward to all the incentives for bringing and setting up clients, like revenue share and affiliate commissions. QB still remains the easiest and most valued bookkeeping software that I will recommend. There are video tutorials for literally everything.
Vorteile
I love how everything updates automatically for the client when entering as the accountant. Bank reconciliations are an absolute breeze as well when you link bank accounts.
Nachteile
I miss being able to use the standard shortcuts that are available with the desktop version making things easier to keep your hands on the keyboard for faster entry. I am learning a few alternatives though as I go.
Warum QuickBooks Online gewählt wurde
Expanding my clients and needed to upgrade my desktop software anyways. Plus QB Accountant is free for what I need currently and I receive revenue shares and affiliate commissions.Zuvor genutzte Software
QuickBooks DesktopGründe für den Wechsel zu QuickBooks Online
QB is the most trusted product and customer service is always available. For the price it is the best option.- Branche: Lebensmittelproduktion
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Simple yet Effective - Can do what you need
Very happy with QBO - We were using QBO and switched to Sage Intacct. Now integrating with other platforms is ridiculously expensive, nothing is intuitive, and we are strongly considering going back to QBO.
Vorteile
Very easy to use. Intuitive. And lots of google answers if you need help.
Nachteile
Not a lot to not like. Is user friendly and can't find anything bad to say
In Betracht gezogene Alternativen
Sage IntacctWarum QuickBooks Online gewählt wurde
Switching back to QBO because the integrations with Sage are quirky. QBO always ran smoothly and we had so much more control.Zuvor genutzte Software
Sage IntacctGründe für den Wechsel zu QuickBooks Online
We used Sage and are very disappointed with the useability- Branche: Verbraucherdienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Horrendous Program
QuickBooks Online is horrendous. The system is slow to do anything, it seems every task takes longer than QuickBooks Desktop. It takes days to process payments; keep being told a "glitch" that flags EVERY payment as suspicious. Clients are getting angry it takes so long to process payments. The system cannot handle the size of the payments going through; although only a few clients pay by credit card, the ones that do is disastrous. We will be canceling the payments add-on. I am trying to get ALL my clients off QuickBooks online and to go to a different program.
Vorteile
The only positive it is not ties to one computer and can be accessed anywhere
Nachteile
The system takes too many steps to do a task, it does not receive payments effectively from clients. The customer service is absolutely useless and does not care about anything.
- Branche: Buchhaltung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
The Industry Standard
QB Online is an excellent app. Of the different accounting software I've used as a bookkeeper, this is my favorite.
Vorteile
Easy to use, intuitive, has lots of plugins and features, and the AI/intuition of the app to guess the category for new transactions works pretty well
Nachteile
Not really a con, but it doesn't work the best for fund accounting (I work in the nonprofit sector with designated funds).
- Branche: Immobilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
QBO Expensive but Efficient for Well-Trained Bookkeepers
Overall, QBO is an efficient product and a well-trained bookkeeper could scale tremendously with this cloud based software. However, if you're new, you're going to get confused about the various levels of subscriptions. What new service will be behind a new paywall in the future?
Vorteile
QBO is pretty simple for the most part. There are advanced features available in the advanced version, but the simplicity remains true with a double-entry accounting system. Bank Feeds are absolutely great if used correctly. App Integration is plentiful.
Nachteile
We could not make QBO fit our construction workflows in the way we used them in Enterprise Desktop. Jobs and Items do not behave the same way. In addition, the costs feel expensive on a per-entity basis. Very expensive. Right now it makes more sense to pay a one-time fee for QuickBooks Desktop and have as many companies as you want.
In Betracht gezogene Alternativen
XeroWarum QuickBooks Online gewählt wurde
We switched because we wanted greater visibility across a few of our entities as well as to test out the functions and features for the rest of our companies (construction and development related).Zuvor genutzte Software
QuickBooks EnterpriseGründe für den Wechsel zu QuickBooks Online
QBO is a tried and true cloud based software that I've used for years and I know that it works so we didn't have reason to go with Xero except for price.- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
QB Online Great for Beginners
Overall QB online is a cost-effective, user-friendly system which I will continue to use as our business grows. For reference, we have grown to multiple seven figures in revenue and will not be leaving QB anytime soon!
Vorteile
I have been using QB online since I first started our business in 2018 as a complete beginner. QB online has quite an intuitive interface and an excellent customer support service as needed. The online forums are also well answered so you can look things up as you need.
Nachteile
The mobile app does not allow you to access any payroll features. Also, there are times when the automatic banking download feed does not work correctly and you need manually enter any missed transactions. Lastly, they recently changed to being charged per employee at each payroll run, so if you have staff which are away, or part time workers, you have to manually change their status each payroll run so as to not get charged - this is a new change and a nuisance.
In Betracht gezogene Alternativen
QuickBooks DesktopGründe für den Wechsel zu QuickBooks Online
1) keep costs down when we were first starting our business 2) be able to know exactly how our finances are doing at all times, instead of outsourcing the books 3) being able to work on the bookkeeping from a laptop, anywhere, instead of only a desktop at work- Branche: Buchhaltung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
QBO is a game changer!
Overall, QuickBooks Online has been a game changer. It takes so much of the stress out of bookkeeping. Clients love how it frees up their time, automates processes, and simplifies tax prep. It’s easy to use once you’re up and running, and the ability to see exactly where your money is going with clear reports makes managing a business way less overwhelming. For me, it’s an essential tool I recommend to almost everyone.
Vorteile
The automation is a lifesaver. It pulls in bank transactions automatically, which means no more manual data entry. The ability to attach receipts directly to expenses is a huge bonus too, especially when it’s time for taxes. Everything’s in one place, and the reports are quick to run, giving a clear snapshot of your business whenever you need it.
Nachteile
The learning curve can be a bit steep at first, especially if you’re moving from Excel or another system. Some clients have felt a little overwhelmed getting everything set up, but once you’re past that, it’s really smooth. Also, the pricing can feel high for small businesses just starting out, especially if you add on extra features like payroll.
In Betracht gezogene Alternativen
XeroGründe für den Wechsel zu QuickBooks Online
We considered Xero, but went with QuickBooks Online because it’s just easier to use for clients who aren’t accountants. The payroll features are more streamlined, and the support in Canada is better, which makes a big difference. Plus, the automatic bank feeds save a lot of time, and everything just feels more intuitive.- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Easy Accounting with QuickBooks Online
Fantastic. We love how easy it is to set up. The integrations with our bank and credit card company are seamless. We also like how easy navigation is.
Vorteile
It was easy to setup. We transferred data from an old accounting system easily.
Nachteile
At times QuickBooks will change the look of the reports, invoice templates, and bill templates.
Warum QuickBooks Online gewählt wurde
QuickBooks Online is used by a large number of small companies like us. It has a great user community where we can find answers quickly.Zuvor genutzte Software
XeroGründe für den Wechsel zu QuickBooks Online
Xero is not used by as many users as QuickBooks Online. NetSuite is too complicated to set up for our use.- Branche: Non-Profit-Organisation Management
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
QBO - Useful for Small Business
QBO is good, and I think that it's a great option for pretty much any small business. The price is very affordable and if you're willing to manage your books yourself it is well worth it.
Vorteile
QBO is able to do everything that a business needs. Once you set it up right, everything becomes easy and quick. You can handle any part of accounting or bookkeeping using QBO just like the older QuickBooks desktop. The integration that it provides with other apps and banking, etc. is great.
Nachteile
Well QuickBooks Online is definitely designed with smaller businesses in mind. The idea that Intuit seemed to be going for is that a business can have all they need for a monthly fee. The desktop version can be more expensive, but if you can pay, you will have all you need and could likely have it forever.
Other than that, sometimes QBO is a little bit 'laggy', but nothing that should cause resentment!
In Betracht gezogene Alternativen
WaveGründe für den Wechsel zu QuickBooks Online
To be honest, I use both. However, for my smaller business I use Wave because it is free and can do MOST of what QBO can do.- Branche: Buchhaltung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Using QBO
The benefit we have is that we can work with our clients on their accounts without having to go to their office or for them to drop a laptop into us. This means we can keep an eye on the accounts and provide assistance as and when it is required.
Vorteile
The interface is easy to use and the software is quick to set up for a new business. The support and help features are very good - this is something that many suppliers fall down on badly. QBO has features for businesses of all sizes so as they grow and analysis of the accounts becomes more important the tools are there, ready and waiting. The recent update of the VAT accounting to handle VAT in Ireland is a game changer. We have been very impressed with the data conversion facility to import records from Quickbooks desktop software to QBO. Finally, being an online product means the software is always up to date, there is a proper back up of the records and 24/7 access to the accounts are all key benefits.
Nachteile
For a small or new business with no familiarity with accounting the initial interface can be daunting. There are a lot of terms to become familiar with.
Gründe für den Wechsel zu QuickBooks Online
We believe QBO is a good option for larger and growing businesses because of the more sophisticated features it offers over, say, SURF or Big Red Cloud. The fact that Intuit is a very large company gives users comfort in terms of support and future development of the software.- Branche: Lebensmittelproduktion
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
QuickBooks Online for the win!
Overall my experience with QuickBooks online has been very positive. The pricing is fair. The system has incredible capability, and keeps all of our financial affairs in order.
Vorteile
I don’t think we would be able to run our business without QuickBooks. This software has allowed us to handle all aspects of accounting in-house. The best part is the help section which contains answers to just about any accounting questions we have ever run into.
Nachteile
There’s a lot of features we don’t use that seem to be in the way while navigating through the program.
Warum QuickBooks Online gewählt wurde
we switched because freshbooks became too expensive, and not have all the features that we needed to useZuvor genutzte Software
FreshBooksGründe für den Wechsel zu QuickBooks Online
pricing as well as capability were a determining factor. QuickBooks online had far more features that we were looking for in a much more intuitive system.Antwort von Intuit
Hello there, and thanks for leaving your review here, Eugene!
It's so awesome hearing how well QuickBooks has been working for your small business. That's amazing.
If you ever need any help with your account or have questions, please feel free to reach out through the 'Help(?)' icon > 'Contact Us' in-account and we'd be glad to get you taken care of by phone or chat.
All the best!
-Faith, The QuickBooks Team
- Branche: Non-Profit-Organisation Management
- Unternehmensgröße: 201–500 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Best for billing clients based on project time
The overall experience of time tracking really depends on specific need and how well it fits into existing workflow. Quickbooks Online has afforded a great experience and I have had consistent billing for repetitive tasks albeit with slight modifications.
Vorteile
I use Quickbooks Online for personal work and expense tracking. Most of my projects are billed time on time spent on the project proportionately with the overall project. I struggled in trying to workout this kind of billing with several other accounting softwares and Excel templates became a bit limiting for me. Time tracking in Quickbooks is very helpful especially for tracking time spent on different tasks and projects. With the customizable timer feature, I am able to customize the timer to fit each specific task, include additional notes and descriptions for each entry documenting the nature of the processes involved etc. The time tracking feature is available as well on a mobile app which easily allows to track time on the go. Finally, the customizable reports allows me to see how much time I have spent on different task and how much I have invoiced for that time.
Nachteile
I think the main challenges I have found with the time tracking has been sometimes getting the billing accuracy. This has been because all the tracking is not that automated meaning any simple error can go unnoticed and affect the overall billing. Additionally, it is not highly customizable to fit almost all projects and sometimes I am forced to use other tools to manage the project.
- Branche: Krankenhausversorgung & Gesundheitswesen
- Unternehmensgröße: 1 001–5 000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
The top-rated accounting program for SMBs!
Since I'm also an accountant and bookkeeper for a few other small firms, I use it for their payroll and financial records as well. Regularly, I utilize the whole software for my company's payroll, time tracking, and accounting needs. To streamline accounting, I recommend that all of my customers switch to QuickBooks.
Vorteile
All of our financial records, including bookkeeping, accounting, payroll, and budgeting, are maintained in QuickBooks Online. The program's principal user is me, but I've also sent copies to the company's grant writer, accountant, treasurer, and auditor.
Nachteile
Cleaning up the books is a fantastic idea in theory, but the execution fell well short of expectations. It would have been better if they had questioned my role in the organization more thoroughly before making the changes.
- Branche: Internet
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
No support whatsoever
Abysmal. We've experienced too many bugs, and they lost our payroll data with no resolution in sight.
Vorteile
It has most of the features we need, and doesn't feel like a compromise compared to a desktop app. It's initially easy to set-up and use.
Nachteile
It's extremely buggy, and the support is non-existent. Modules stop working entirely, like the whole payroll system, and it can take weeks or months before the issue is resolved. Think about that for a second.
Their support is horrendous; they do not call back when they say they will, and will never let you speak with a supervisor or anyone who could possibly escalate your ticket. Every time you call back, you're starting from scratch; The bottom-line is, when something goes wrong, no one is ever held accountable, and you are on your own.
Also note that the US and Canadian instances are a completely different product, and so it's difficult to find 3rd party plugins that work with your geographical region.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Accounting at your fingertips anywere
My experience with Quickbooks online has been mostly positive. I find the best thing is that I can just pull up the software on the web, or in the app on my phone and take care of business while I am out on the road doing service calls.
Vorteile
I like that I can access my information while I am out on the road. It's also a bonus that it integrates with my ticking software so that I can just export the information from that and it syncs right into Quickbooks online. I also depend on the ability to input and scan expense receipts so that I don't have to do it when I get home.
Nachteile
The price is a little hard to swallow when coming from the desktop version of Quickbooks for so many years. Also there are some features that is in the Desktop version that hasn't been implemented yet.
Warum QuickBooks Online gewählt wurde
I made the switch to Quickbooks online to help with not having to come back to the office after a long day and still have to input stuff into the desktop software. Now I can just go home with peace that the information is already there.Gründe für den Wechsel zu QuickBooks Online
I chose Quickbooks Online over the alternatives because it was supported by my other software as well as I was familiar with Quickbooks desktop already.Antwort von Intuit
Hey there, Terry!
We deeply appreciate you taking the time to write your review, and we're so glad to hear that transitioning to QuickBooks Online has helped simplify your daily work-flow!
If you need anything or have questions in the future, feel free to get in touch through the Help (?) icon in-account. You can also reach out through our QB Community: (quickbooks.intuit.com/community) Or on our Social Media pages for support as well!
All the best!
-Faith, The QuickBooks Team
- Branche: Großhandel
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Tradegecko is great software and always getting better
Overall it solves most of the business issues and overall we're happy with the product and with Tradegecko
Vorteile
Ease of use, integrations, API, user interface, company responsiveness to build features if I made a solid case for lacking functionality, customization of documents, Tradegecko connect workflow builder, aesthetic, simplicity, etc.
Nachteile
Some of the (new) reporting functions, lack of features like credit limits, no dropdowns in custom fields, Tradegecko connect is stagnant and no new workflow options being added we need more triggers and flow options) , inability to add custom attributes by category, lack of flexibility in creating packsizes (it's only possible to enter a single unit and create a packsize my multiplying it but it's impossible to add a case and break it up to units (wholesalers typically buy and sell by the case and occasionally break up cases), the way packsizes appear in reports ('case' vs the SKU #), the lack of synchronization between POs and items (it requires a item to be MANUALLY linked linked to a PO) and if PO is not linked to a backordered item, any backordered sales order will not be AUTOMATICALLY linked to a PO (a list of possible POs appear even for FULLFILLED items!), limited filtering on options in the inventory area it would be nice to have options like 'does not have this tag' etc), see history for product bundles (formerly composite variants) and not only the history for the actual bundled variant SKU, one has to click on fulfill orders to see still unfulfilled items on a sales order and can't see it on the sales order, it's impossible to see the associated orders that are committed, ordered but not fulfilled and shipped on a variant or product page (it doesn't show up on the history tab and it's not linkable from the committed information in the stock info area)
Gründe für den Wechsel zu QuickBooks Online
Function and simplicityAntwort von Intuit
Thanks for taking the time to review us, we would be happy to reach out if we knew who to contact! We have made considerable updates to our reporting functionality, and we work to incorporate customer feedback. Team TradeGecko
- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Complicated
Overall I would say QuickBooks is more of a software made for people who don't know much about accounting. In that sense I would say it is very user friendly for those people. However when you put an accountant in front of this software my first questions were: "Where is accounts payable?" "Where is accounts receivable?" "Where is the general ledger?" These things just aren't marked that way. My first confusion was entering in invoices. Now usually this would be an expense but if you enter it in as an expense in QB it's really accounts receivable and you'll have to enter it in as a bill. Also one of the most confusing parts is keeping up with daily reports. Now I do understand that not every type of business needs to be doing this but in the hospitality business this is a requirement. This software makes it very easy to skip past a day and do other days and it will constantly change the "number" you had named the previous day. I find this slightly annoying and confusing. Sometimes I just don't remember what day I am on or what day I am missing simply because I can skip forward days (which can be nice). My overall opinion is slightly indifferent I would honestly rather only work with M3 only because QB runs slow. I think if it ran more smoothly I think I wouldn't mind working with it but it gives me a headache of how long stuff needs to load and get errors because it can't load all my properties at once.
Vorteile
What I liked most about this software was that you can connect the bank account to the property. This way it makes managing money and bank recons so much easier and faster. I also enjoy that I can easily delete and edit invoices or journal entries. This is sometimes a con as well. It all depends on if you know you won't accidentally click on something you shouldn't. I also like that I can easily enter in invoices and other things just by clicking on the + button.
Nachteile
My least favorite thing about this software is that the longer it is up the slower it gets for me. I am not sure if this is just my problem but we do also use M3 (another accounting system) and it never slows down for me no matter how long it is up for or what I'm doing. Of course it will take some time to load your first selection but runs super smoothly after. I am very disappointed at how slow this software runs for me. I am also not a huge fan of the layout of invoices and checks written. Looks slightly disorganized in my view.
Antwort von Intuit
Hi, Jasmine. Thanks so much for your detailed review. Simplifying and allowing you to manage accounting tasks all in one place is our top priority. It's great to hear you found this to be true of QuickBooks! If you ever need an extra hand, we invite you to check out the Community. Here, you'll find a variety of how-to articles, and can even post your own questions to receive advice from fellow users and QuickBooks Team members (https://community.intuit.com/). Additionally, to resolve any lag issues, we recommend the following article (https://community.intuit.com/articles/1771586).
Cheering you to continued success!
Morgan, The QuickBooks Team
- Branche: Einzelhandel
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Looks good from the outside but crap under the hood
Vorteile
The software has some decent functionality in the inventory syncing between sales channels and purchase orders, product creation. But this would be a pretty expensive option for just inventory syncing.
Nachteile
Where to start... The back end reporting is the worst I have ever come across in any system. You cant run any type of clear order reporting, my accountants (two different ones) had to manually look at each order to reconcile payments for their wholesale module because there is no proper order reporting. When you ask TradeGecko about any gaps in reporting or any other lack of functionality they ask you to 'submit a feature request'. I submitted 11 of them over 1 year and have not heard back on any of them. Toerh negatives: You can not enter in any custom shipping amounts in the system. You can not enter in a ship to address when creating a new order for any drop ship orders, you have to go in a create a whole new customer in a different section of the system then go back into the order just to use a 1 time shipping address. You can't print or even export your inventory count reconciliation report... I have to take screenshots and then paste to excel just so I can have a report to investigate from... and these are just a few of the major gaps with this system. The support is worse that the gaps, there is no one to call you can only email them and it often takes weeks before you get a response and often the only response you get is to 'submit a feature request'. Save your money but more importantly save you time and look for another option.
- Branche: Computer- & Netzwerksicherheit
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
The Efficiency of QuickBooks Online for your business
I enjoy using this and the ease of using this software, it is made for smaller to medium sized business and is an excellent solution for point of sale , inventory management and payroll. You can run your entire store with this software and do the payroll and have all files prepared for external accountants without too much effort especially at business year end. Everything is organized.
Vorteile
This product was easy to use , it was easy implemented and integrated within my store. I feel that it has so many useful tools for your business as well as critical and vital tools for a business to operate successfully and cost effieciently aswell as cost effectively.
It is so simple to have a software that integrates to all your devices, it runs your payroll automatically as you set it , it facilitates tax compliance so there is no need to stress at year end as with this software you are well organized and your documentation is on hand ready to file. Being able to jus use your mobile phone to upload receipts and make invoices is another perk as we all know that although a mobile phone would not replace a computer it is just as efficient as one in any ways in todays tech driven environment. The cloud experience is also safe and secure there is no need to worry about data being compromised by malfunctions or any other reasons like theft and having no back up data. The user interface is friendly which is admirable.
Nachteile
This software is user friendly however like any other software a person needs to familiarize themselves with the software before becoming affluent with the software it needs to be learnt like any other software , t does have training so if you on the slow side with IT software you might have to spend some time learning the software but once you do it becomes a breeze. There is training links to assist with aspects we would like to learn , support is widely offered as the company is a stable established firm you know you would be getting value in that aspect.
I do not have any cons …
I do believe that more reports could be introduced to the online version and a increase in inventory management as this could work well for larger businesses.
- Branche: Buchhaltung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Horrible Updates!
I used to say I "love" QuickBooks. Now it's safe to say I "hate" it. I have considered switching software systems and taking all my clients elsewhere. I keep saying that if QuickBooks wants to migrate users from Desktop, they need to make Online more like Desktop. That couldn't be further from the changes they're making. Do they make these changes without holding focus groups? Honestly, do you even care about your users anymore?
Vorteile
I love the ease of signing on to QuickBooks Online from anywhere. My clients email me questions and I can answer them right away. I can also work from anywhere, which is great!
Nachteile
Recently (2023), QuickBooks Online development team have been making a lot of physical changes to the program that are HORRIBLE! I hate every change they've made this year. You can tell the developers do not use the program on a daily basis. And worse yet, when they implement a change, it glitches terribly and it takes them months to fix it. A lot of the changes make it harder to do my job by adding steps/clicks to performing tasks that weren't there before. A lot of the windows are also not seemless/ aligned like they used to be - not everything is lined up on the same gridline. Most people use the program on their laptops and you can tell they're making it more for desktop in that the pages are too wide/big and don't fit on your computer screen. However, when I use the program on my desktop screen, I have the same issues. There are boxes where there didn't used to be and don't need to be. It makes me feel like they're going backwards in technology and not forward. A lot of the features are not Intuitive... as the name suggests they should be.
- Branche: Kosmetik
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Missing essential features
Since we subscribed to their service, only one of the requested features were implemented. We had 3 accounts in three different countries - one with manufacturing and wholesale and two with wholesale only. The manufacturing unit we already switched back to Unleashed as it was a real nightmare. Others will migrate to another solution once the annual subscription will expire.... If you have a manufacturing and import procedures which involves multi currency use, i strongly recommend to think twice and perform a complete trial before buying their subscription..
Vorteile
Easy to set up even for non-advanced users. Web interface. Support staff is quite good and responsive.
Nachteile
Impossible to use other than products purchase currency for landed costs. Packing slip (packing list) doesnt show the total weight of the shipping. One has to use the calculator to add this value manually by pen to the end of the weight column. No choice to download the documents in different formats, except long procedure via automation, which is an absolute waste of time. If you have multiple accounts, you cant switch between them in the mobile app. Even after logout and re-login. Sometimes you even have troubles to print invoices. Two pages invoice is being printed on 8-9 pages, because the gaps between the lines are huge. They blame Google Chrome, and suggest using other browsers, but it doesn't help. Since i subscribed to their service, only one of the requested features were implemented. We had 3 different accounts in different countries - wholesale in two of them and manufacturing one. The manufacturing unit we already switched back to Unleashed as it was a nightmare. If strongly recommend with we cant wait to close this cooperation.
- Branche: Architektur & Planung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
I rarely write bad reviews but Quickbooks Online is over-the-top bad
I am highly disappointed and frustrated with Quickbooks Online after switching after 15 years using Quickbooks Desktop. 1) the transfer from one to the other was fraught with errors that have been far reaching and expensive to resolve 2) QB Online is slow and cumbersome. 3) It is incapable of tracking hours by class which we were counting on 4) the screens are very inefficient with the way space is used which causes the need for extra scrolling and loading (which as I said is very slow) 5) it is way over priced for small businesses 6) every "improvement" seems to be in the form of a new app that one has to pay a lot more for 7) basically they are nickle and diming small businesses to death. After 1 1/2 years with QB online I kept thinking it would improve and there has not been one improvement despite submitting complaints and recommendations for improvement. We have decided that we will switch to another company as soon as we have time to make this transition.
Vorteile
It is accounting software. That we can use an app to export sales from our online store to Quickbooks.
Nachteile
Very slow to load pages which is why I am finally bothering to write a review right now because I am trying to enter timesheets and I am waiting for each page to load. This happens all of the time. The interface is not intuitive. There is no class tracking for employee hours which is hampering our ability to run reports and do business planning. Our business was with Quickbooks desktop for 15 years and we were very happy with it. We switched to Quickbooks Online thinking that this was an upgrade but it is a huge down grade plus we are pay much more for the online version. The process of switching was literally catastrophic. Much of our payroll and tax data did not transfer correctly. We spent over 200 hours correcting problems. We would solve one problem only to discover another. These problems also meant that we had unknowingly submitted incorrect tax forms that then had to be amended and submitted. It is 1 1/2 years later and we are still discovering errors that occurred during the switch. Quickbooks Online customer service was not helpful/useful at all when it came to fixing these problems. Additionally, instead of improving the problems with the existing program (the timesheets for example), QB came out with a new time timetracking app (T sheets) that you have to pay a lot of additional money for. At this point it seems like a total rip off for a small business. As the owner, I have had to deal with all of these problems - we are going switch as soon as I have time.