GoFrugal Erfahrungen

Vorteile

User friendly. Cloud-based. Suitable for any size of Retail Business.

Nachteile

while viewing the report you must define specific data otherwise it will take a long time to generate.

Vorteile

Extensive Built-in Features, support, and ease of use

Nachteile

Installation and upgrade time can be improved

Vorteile

no Pros. The software is not user friendly

Nachteile

This is my honest review.
This software was recommended to me by a retailer in ooty.
On contacting the bangalore office, i was visited by their area manager and [SENSITIVE CONTENT HIDDEN].
I paid Rs 10000 as advance for them to start installation and training
on day one an inexperienced person visited my place and could not install properly even after spending 8 hours on the job. clearly he was not trained and kept calling his office for clarifications. He could not finish the job

On day 4 after numerous calls i was visited by [SENSITIVE CONTENT HIDDEN] who spent nearly 5 hours trying to install. Nothing was done to my satisfaction. He told me to start using and any bugs and clarifications would be sorted out the next day

I started using the software and encountered millions of bugs, i made a note of every one and contacted [SENSITIVE CONTENT HIDDEN]. He told me he would follow up and solve any issues facec by me.
That is the last i heard from them.
I have since installed Shoper from Tally and am extremely satisfied with it.
With regards to GoFrugal I request all people who are considering it; Please do not trust go frugal. They are cheats to the core and are not interested in followups once they have taken your money.
I have been trying to get in touch with them for a refund but there is absolutely no response from them

Vorteile

online, order easy & gosure is easy to use & user freiendly.

Nachteile

None of the above, i led all the features.

Vorteile

Head Office Feature, Centralize management, Multi Outlet with Warehouse Feature. Best for Franchisee Development.

Nachteile

Offer Management Feature is not upto the mark.

Vorteile

It is a very simple software to operate. Very user friendly.

Nachteile

Customer support over chat can be challenging at times

Vorteile

Ease of use,

Godelight team was very helpful in implementing gofrugal.

They are good as gofrugal partner.

They are up to date with the software knowledge and changes made by gofrugal on daily basis.

Nachteile

There are few requirements not available at moment but those can be customised and feature request can be raised for that.

Vorteile

Support and Upto date Software Update as Per best in industry standard

Nachteile

Report designer should be added in product. It will allow us to design report as per customer required format

Vorteile

Purchase entry, billing and integration with several sales channels.

Nachteile

Accounting management should have been simpler. To use accounting module one need to have good understanding of accounting.

Vorteile

User friendly , fast working and easy learn,

Nachteile

Account easy is so tuff to use and it is not same as software

Vorteile

Security and reports gst but it is easy to operate

Nachteile

It promised me a picture to be added to the quotes which is pending and returning a damaged item or under warranty is a issue

Vorteile

Hq is a much needed feature for a retail chain like ours for consolidated figures. Great help in micro management

Nachteile

Mismatch of data between hq and pos
Unable to get rid of inactive data hence perfomance issue and long loading

Vorteile

EASY FLOW OF ACCOUNTS AND SALE DATA AND USER ORIENTED GUI

Nachteile

POOR ACCOUNTING HOLD ON IMPLEMENTATION OF SOME FEATURES. NEED TO TAKE LONG ROUTE THAN PRESENT INACTIVE ROUTES TO MEET DESIRED OUTOUT IN ACCOUNTING. THIS IS CASE ONLY IN HIGHER ACCOUNTING USE. BASICS VERY SORTED AS IS A GSP PROVIDER.

Vorteile

As a partner, we liked the quick installation and ease of use. User Access rights and software options easily configured. Scores of reports can be customized to suit your requirements as well almost all data fields. I liked the fact that we can train anyone to start using the software in a couple of hours. Most of our problems were solved promptly. Software is very stable.

Nachteile

The accounting module needs some work for it to be flexible enough to be used on the international market. The features in accounting should be as flexible and robust as those in the stock module.

Vorteile

Ease of doing transactions and Customer support is extremely good!

Nachteile

Nothing in Particular . Over all experience is good and encouraging

Vorteile

1) Excellent support 24/7
2) customized for over 48 vertical businesses
3) product features are very impressive and provides value for money
4) Gofrugal Team has a very proffesional customer relationship management team
5) Price of the product is worth ROI (return on investment)

Nachteile

Customised for over 48 business vertical

Vorteile

Easy to use, understanding the application and 15 years of addiction

Nachteile

No issues. Day-to-day updating. Some people are struggling to use this software. They need direct phone helpline.

Vorteile

CONVERSION OF CHALLAN TO INVOICES.
EASE OF USE IS OKAY
I HAVE NOT TRIED

Nachteile

INABILITY TO CONVERT JOB WORK PRODUCTION CONSUMPTION ENTRIES ARE NOT THERE IN THE SOFTWARE

Vorteile

Billing and accounting is very convinient and the report generation is very useful for further analysis

Nachteile

Backup is very slow at the exit of the software

Vorteile

Its easy to use. easily understandable. User friendly.

Nachteile

There should be more video tutorials as software has a lot of features but cant be explored due to lack of knowledge. Provide more training helps to the customers

Vorteile

Interface with Rpos to HQ. HQ can give us real time info

Nachteile

We should be informed about new features .

Vorteile

Software Features
Regular Software Updates based on Market Need
Automated Support
Easy Self Help Materials as well Videos, to self learn the product.

Nachteile

Would be happy if they solved the problems, instead of following the processes in some cases. For Valuable partners like us, the trust is more important.

Vorteile

INVENTORY,REORDER,REPORTS,BARCODE SYSTEM,VCUSTOMER DATA MANAGEMENT

Nachteile

MOB REPORTS AND REPORTS,OFFER,LOYALTY AND ONLINE ORDER

Vorteile

From production , it is very clearly given reports in detailed with accuracy. From sale point of view it is very easy to generate bill with all inventory. Most benefit of this software is ,you can do every things your self.

Nachteile

Product pricing. Hahaha. I think in a due bill you should be improve.

Vorteile

User Interface, Functions , customer support team

Nachteile

We have not found anything wrong in the software