ClickTime Erfahrungen

Vorteile

Users can enter time and expenses from the ClickTime App or website from anywhere they're working (or vacationing). Automatic prompts if time entry deadlines are missed and seamless integration with Quickbooks Pro to allow for Client Invoicing and Payroll processing.

Nachteile

Some features are not need for all employees (expense tracking for instance), but it's an all-or-nothing subscription.

Vorteile

ClickTime is intuitive to use and set up. We use the following modules: time tracking, expense reporting, time off management and resource planning. The mobile app makes mileage, expenses and receipts a breeze to track paperlessly. Time tracking, time off management and resource planning empower our account managers to use our clients' dollars wisely and our team members to manage their time appropriately.

Nachteile

Data exports flat only with custom reports. It's a bit clunky in handling retainer clients. There's not a way that I know of to write off/down time.

In Betracht gezogene Alternativen

Timesheets.com

Gründe für den Wechsel zu ClickTime

We chose ClickTime for its ease of use and a pricing model that was friendly for a small business.

Vorteile

The reports are easy to pull. There is a lot of variety for the type of report you can pull. My company only uses a handful of different reports so my suggestion would be to allow a company to choose specific reports they can use and hide the ones they never use (or use that as an upsell opp).

Nachteile

For people who only need to input their hours, make it easier to login and add their time daily. How can you bring down the amount of time it takes for a user to input their hours?

The design of the site is v 90's. Update the user experience through design and layout. Allow for one click to get you to your timecard.

Update how you revise a timecard once it's been rejected. This workflow has never been easy to understand how to do that.

Update the search function in the timecard so it's more intuitive. (i.e. if we write "P&G" it won't register "P & G" due to the spaces.)

Vorteile

ClickTime was pretty easy to set-up and implement. Moving from an excel timesheet to online process makes the administrative aspects of time records management so much easier.

We are currently working to implement the expense portion of the product.

Nachteile

There are some formatting options I wish were available for the site admin, however customer service has made any changes a painless process. They respond quickly and thoroughly.

I wish the product allowed for a separate time-in and time-out function not assigned to a funding source or program. Additionally, the option to record general daily notes as a separate section instead of by funder would make the product perfect. We had to create some work arounds for it to work exactly as we need it. We are still working with our staff to determine the best and most accurate way to use the product for our setup.

It would be helpful for the expense section to allow for a digital signature. I realize that there is user based permissions and audit trail, but some of our funder still require a signature.

In Betracht gezogene Alternativen

QuickBooks Time

Gründe für den Wechsel zu ClickTime

It just seemed to be the best product to do what we needed. Easy to use and implement for everyone and the right price. The ability to add additional administrative management pieces is helpful.

Vorteile

ClickTime is reliable, simple, and does everything we need without extraneous features getting in our way.

Nachteile

There are some nits in the time entry form if I’m searching for things to complain about, but overall I have no major complaints.

Vorteile

Clicktime is feature rich and made to fit Nonprofits with Fund Source, Program and task that facilitates reporting structures that align with accounting standards and software. Other products force work-arounds to handle Fund Sources, Programs - like jobs and orders. Clicktime is made for Nonprofits. This is a huge plus. Clicktime isn't just for payroll, it also provides robust expense reporting. Staff found both payroll and expense entry easy. Management is more effective now because of the approval routing features and reporting that helps them get accurate level of effort time reports to complete grant reimbursement and performance reports.

Nachteile

Clicktime lacks an interface to feed into payroll and/or accounting software. Users can't customize their pages with pictures or backgrounds.

In Betracht gezogene Alternativen

QuickBooks Desktop Pro und QuickBooks Time

Gründe für den Wechsel zu ClickTime

Clicktime is made for Nonprofits, it was easy to setup because it fits the nonprofit reporting structure, the price is right and it has expense reports too.

Vorteile

This software seems really simple and easy to use. There is no duplication and the support team is very helpful.

Nachteile

I don't have any cons of this product yet. If anything, I'm just upset we didn't find it sooner.

Vorteile

ClickTime provides a very practical and streamlined approach for managing staff and various program budgets. The Reports feature in particular is extremely helpful in tracking and reporting on grants. We can easily run reports for costs associated with an entire grant project, or break this down into specific jobs and even projects both in terms of staff time as well as associated expenses. There are so many different options for running reports, depending on the objective and the system is very easy to navigate.

Our organization recently upgraded and added the Insights feature to our ClickTime account. This feature provides more in depth budget tracking and a quick way to look at all grants from one screen in real time. Not only does this provide more in depth analysis of specific budgets (over the life of a grant), it saves time by allowing management to do quick financial check ins, in between more in depth reporting.

Nachteile

In relation to the Insights feature, the budget summaries and analysis do not include any associated expenses so a separate report has to be completed to get the full budget picture. While this adds another step, it is not a huge deal in relation to the functionality of ClickTime as a whole, rather it is just a small opportunity for ClickTime to hone in even more on this feature.

Vorteile

We have been using Clicktime at our small engineering firm for over 10 years. Several of our employees are out on projects, they love the ease of using the phone app to log time and enter/upload receipts. As an administrator I find the program to be very straight forward and user friendly. Every time I call in to get help or ask a question they are professional, friendly, helpful, and knowledgeable. If you are looking for a great, user friendly software to help track time and expense and give you the data you need to track projects and send invoices I highly recommend Clicktime!

Nachteile

We are looking forward to more updates and progress on the phone app. Occasionally we have a conflict with our computer settings and clicktime.

Vorteile

Simple tool with very suggestive options in what it proposes to do: manage the time spent working on projects. Its simplicity in timekeeping is spectacular and the visualization of KPI is spectacular.

Nachteile

For the tool to be complete, I believe that a simple document manager is missing, such as the possibility of attaching the contract/proposal in the project register.

Vorteile

The interface allows you to add timesheets quickly and efficiently. We're a law office, so we bill in 6 minute increments. On average, I have 10 - 15 time entries daily, which is nightmarish. We've evaluated numerous tools, and Clicktime is just the most efficient in terms of it's UI.

Nachteile

The integration with QB Online is still being worked out and the integration with QB can be tricky.

In Betracht gezogene Alternativen

Clio

Warum ClickTime gewählt wurde

Wanted to build a system around QB for invoicing and accounting purposes.

Vorteile

ClickTime is very straight forward and easy to use. And there are so many types of reports available to run, which is great. We even use the custom report generator for some special reports we need and with some guidance from support, they were able to help us get what we needed.

Nachteile

When employees use the stopwatch feature and forget to stop the clock, they don't always know to go back and fix the time entry. I only catch it when I'm trying to lock timesheets for all employees at the end of the month and it won't let me lock those with open stopwatches. Perhaps if the user received an email from the system, when that occured, they would be more likely to fix it.
It would also be nice if the "Notes" feature could be required for certain projects only, rather than all or nothing.

Vorteile

Flexibility when it comes to adding new projects, clients, and activities. Reporting on time spent on projects are a very simple task. Excel linking and custom reporting has made day to day operations much smoother and let us track the run rate on certain projects and give our clients a heads up.
The Resource planning module is a very nice feature that helps keep employees on track.

Nachteile

The Resource planning module is very clunky. Compared to the rest of the interface it seems somewhat behind with all the script errors I run into.

If there could be a possible import function from excel to the resource planning module it would make adjusting employees time a very simple task instead of fighting with filters that cause the module to crash after a while.

Vorteile

It is easy to use and adds value to several parts of our business, in particular, time recording, resource planning, billing and expense recording.

It enables us to monitor our productivity, assess our rates and charges and understand true project costs. The software reports are pivotal to our monthly billing and also inform our ongoing rates and prices

The support team are fantastic with particular mention to [SENSITIVE CONTENT HIDDEN]
who's been brilliant and provided us with exceptional customer service

Nachteile

There is nothing that we don't like about this software

Vorteile

Clicktime offered our non-profit of about 50 employees all of the functionalities we needed to both manage programs, track hours for payroll, as well as managed reimbursable business expenses. Navigation on the platform was intuitive. We used their reporting function often, most notably for our monthly reporting to clients. Customer support was always accessible -- always reached someone on the first call. Clicktime is a no-frills application that covers all the bases at an all-too-affordable price.

Nachteile

I only recall two items that I found less than ideal that, in the end, didn't impede the completion of my tasks.

One was the PTO tracker, which only allowed us to accrue on a monthly basis. We have a biweekly payroll schedule, so it would have put me more at ease if I could have synced the accrual in Clicktime to occur exactly as it did on our payroll platform.

The second oddity was some issue I had with the XML linking to Excel. It turned out that I need to use a legacy version of the XML data import function in Excel, but it took a couple of calls with multiple support people before this solution was pointed out (though in all fairness, they had outlined this in one of their help pages, but I had missed it).

Vorteile

The interface is simple and easy for users. The resource planning tool is very useful.

Nachteile

There are some UI things that caused issues. Some examples: when setting up rate lists and I'm using my scroller on my mouse rates will change causing errors, the resource planning tab isn't easy to tab back and forth between cells, would be useful for populating hrs & budgets. The report creation tool is nice but wish more fields were included (budgets, allocations, etc).

Vorteile

The ease at which this app tracks your hours worked is impressive. It will rival any app out there!!!
There are soo many options for reports of all kinds.

Nachteile

There were some minor limitations I found in the billing process when changing from one payee to another, but nothing we couldn't work around.

I also never liked the plug-in, so I would just adjust the window to my liking everyday before work.

Vorteile

Love the new feature of the time off. No paperwork any longer. Everyone has their balances at their finger tips at all times. Approvals are so easy.

Nachteile

Sometimes it is very hard to do some of the reports that are needed. Since the last update I cannot get vacation time like I used to. Part of that is how I set the vacation time up but reporting should be easier than it is.

Vorteile

The ability to retrieve reports on different projects throughout many years.

Nachteile

Sometimes the project name or number does not show in the users page even though the name is placed in the slot.

Vorteile

- Easy to learn and use both mobile and computer app
- Reports are easy to manipulate so you can get the info you need
- Customizations are generally available or alternates are offered
- Billing is straightforward
- Customer service exemplary

Nachteile

Mobile and computer apps are not always updated at the same time, so changes available in computer app may not show in mobile app right away

Vorteile

We've used ClickTime for a number of years and the customer service team is excellent! They are knowledgeable, patient and very friendly. I especially like that it has been the same customer service personnel since we start using ClickTime. That says a lot about a company.

Nachteile

I would like it if our annual hourly rates per client could be entered once and populate for all selected jobs. Our hourly rate varies by position, so it is not just one hourly rate.

Vorteile

Easy to use, flexible, and customizable. Mobile app for on the go timekeeping. Ability to have subcontractors use it with their own login for as long as I need them on a project.

Nachteile

Nothing. This software does everything I need.

Vorteile

I love that you can have so much information in one place!

Nachteile

There is nothing that I don't like. I think that it is user friendly and everyone in my Company seems to grasp it.

Vorteile

The software is extremely easy to use and set up employee accounts. We use the software daily to track billable hours and run reports to help supplement our invoices.

Nachteile

The only down side to the product is the cost. It may seem like only 15 per month per person is cheap when you are a small company it ads up quickly.

Vorteile

Click Time is user friendly and easy to use time and expenses recording system. Our staff are using it on a daily basis thought their PC and smart phones, which means that the system is available to use whenever needed. It is a great system for running reports on different projects and also allocating budgets. We use Click Time for billing purposes, which is very helpful as can generate lots of different reports from detailed to summary ones.

Nachteile

Nothing really, everything runs very smoothly.