Nutzerbewertungen im Überblick

Über ClickTime

Wenn du 20 bis über 1.000 Mitarbeitende verwalten musst, ist die projektbasierte Zeit- und Ausgabenerfassungssoftware von ClickTime perfekt für dein Unternehmen. Mit ClickTime können Unternehmen die Mitarbeiterzeit verfolgen,...

Mehr erfahren

Funktionsbewertungen

Preis-Leistungs-Verhältnis
4,6
Funktionen
4,3
Bedienkomfort
4,5
Kundenbetreuung
4,7

Nutzerbewertungen zu ClickTime durchsuchen

207 von 207 Bewertungen
Sortieren nach:
Paul
  • Branche: Umweltdienstleistungen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 2.3.2020

Great for Time and Expense Tracking

We've been using ClickTime for over a decade and I wouldn't want to track time to different projects from different staff or consultants any other way.

Vorteile

Users can enter time and expenses from the ClickTime App or website from anywhere they're working (or vacationing). Automatic prompts if time entry deadlines are missed and seamless integration with Quickbooks Pro to allow for Client Invoicing and Payroll processing.

Nachteile

Some features are not need for all employees (expense tracking for instance), but it's an all-or-nothing subscription.

Antwort von Clicktime.com

Hi Paul,

Thank you so very much for your wonderful review of ClickTime.

We are thrilled to hear that is has been so successful for you and your team!

Have a fantastic day!

Best,

Brea Phillips
ClickTime | Customer Success Manager

Beantwortet am 5.3.2020
Lisa
  • Branche: Öffentlichkeitsarbeit und Kommunikation
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
3

4
Bewertet am 16.1.2020

ClickTime empowers our team

When I came on board, we were a four-person company using Excel spreadsheets to track everything on our individual hard drives. As we've grew -- we're now four times the size we were -- we needed a way for managers to see where we were on hours in somewhat real time. ClickTime allows us to do so. Managers can run reports to see who's on vacation, how everyone is doing against their time allocation budget, where we stand on clients to date. It's a great tool that lets them see their clients' status without solely relying on the accounting department.

Vorteile

ClickTime is intuitive to use and set up. We use the following modules: time tracking, expense reporting, time off management and resource planning. The mobile app makes mileage, expenses and receipts a breeze to track paperlessly. Time tracking, time off management and resource planning empower our account managers to use our clients' dollars wisely and our team members to manage their time appropriately.

Nachteile

Data exports flat only with custom reports. It's a bit clunky in handling retainer clients. There's not a way that I know of to write off/down time.

In Betracht gezogene Alternativen

Timesheets.com

Gründe für den Wechsel zu ClickTime

We chose ClickTime for its ease of use and a pricing model that was friendly for a small business.

Antwort von Clicktime.com

Hi Lisa,

Thank you for your review of ClickTime!

I would love to get some more details around your retainer clients and how we may be able to create a workflow for write-ups and downs in your system.

I will reach out directly to schedule some time with you.

Many Thanks,

Brea Phillips
ClickTime | Customer Success Manager

Beantwortet am 21.1.2020
Jessica
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
2
Bedienkomfort
3
Kundenbetreuung
Nicht verfügbar

3
Bewertet am 3.8.2020

No one likes doing their timecards...

I use Clicktime to track budgets and resource for my team of 8 people. Half of them forget to do their timcards and the other half do them incorrectly. It's always the lowest priority and often times takes hours to do if you are behind on them. My advice, find a way to design the platform so it takes less than 20seconds to get into the correct timeline and add at least 1 job.

Vorteile

The reports are easy to pull. There is a lot of variety for the type of report you can pull. My company only uses a handful of different reports so my suggestion would be to allow a company to choose specific reports they can use and hide the ones they never use (or use that as an upsell opp).

Nachteile

For people who only need to input their hours, make it easier to login and add their time daily. How can you bring down the amount of time it takes for a user to input their hours?

The design of the site is v 90's. Update the user experience through design and layout. Allow for one click to get you to your timecard.

Update how you revise a timecard once it's been rejected. This workflow has never been easy to understand how to do that.

Update the search function in the timecard so it's more intuitive. (i.e. if we write "P&G" it won't register "P & G" due to the spaces.)

Antwort von Clicktime.com

Hi Jessica,

Thank you so very much for your review of ClickTime.

W are glad to hear that you are enjoying the reporting function and are happy to share that the "favorite reports" may be able to help you shave off some time.

We do understand the importance of being able to quickly get time entered into the system and have created quite a few shortcuts in able to speed up the process.

It sounds like your team may benefit from some additional training? We have a team of staff that will be more than happy to share some best practices to help ease the burden.

I will reach out to you directly so we can discuss these options further.

Thank you again for your feedback and have a great day!

Best,

Brea Phillips
ClickTime | Customer Success Manager

Beantwortet am 10.8.2020

Die besten Alternativen zu ClickTime

Adam
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 18.12.2019

Time-saver and cost effective for our non-profit

Our experience has been excellent. Anthony, my customer service contact, has been amazing. Super responsive, available to help, but does not overwhelm me with questions or check ins. I appreciate that.

Vorteile

ClickTime was pretty easy to set-up and implement. Moving from an excel timesheet to online process makes the administrative aspects of time records management so much easier.

We are currently working to implement the expense portion of the product.

Nachteile

There are some formatting options I wish were available for the site admin, however customer service has made any changes a painless process. They respond quickly and thoroughly.

I wish the product allowed for a separate time-in and time-out function not assigned to a funding source or program. Additionally, the option to record general daily notes as a separate section instead of by funder would make the product perfect. We had to create some work arounds for it to work exactly as we need it. We are still working with our staff to determine the best and most accurate way to use the product for our setup.

It would be helpful for the expense section to allow for a digital signature. I realize that there is user based permissions and audit trail, but some of our funder still require a signature.

In Betracht gezogene Alternativen

QuickBooks Time

Gründe für den Wechsel zu ClickTime

It just seemed to be the best product to do what we needed. Easy to use and implement for everyone and the right price. The ability to add additional administrative management pieces is helpful.
Dan
  • Branche: Computer-Software
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 26.2.2020

Exactly what we need

Vorteile

ClickTime is reliable, simple, and does everything we need without extraneous features getting in our way.

Nachteile

There are some nits in the time entry form if I’m searching for things to complain about, but overall I have no major complaints.

Antwort von Clicktime.com

Hi Dan,

Thank you so much for your review of ClickTime.

I'm so glad to hear that you are finding value in our product!

Please don't hesitate to reach out if there's anything we can assist with.

Best,
Cali
ClickTime

Beantwortet am 4.3.2020
Cathy
  • Branche: Buchhaltung
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 18.8.2020

ClickTime saves time & money

Clicktime had me up and running within a week and everyone likes using it. Clicktime is a win win.

Vorteile

Clicktime is feature rich and made to fit Nonprofits with Fund Source, Program and task that facilitates reporting structures that align with accounting standards and software. Other products force work-arounds to handle Fund Sources, Programs - like jobs and orders. Clicktime is made for Nonprofits. This is a huge plus. Clicktime isn't just for payroll, it also provides robust expense reporting. Staff found both payroll and expense entry easy. Management is more effective now because of the approval routing features and reporting that helps them get accurate level of effort time reports to complete grant reimbursement and performance reports.

Nachteile

Clicktime lacks an interface to feed into payroll and/or accounting software. Users can't customize their pages with pictures or backgrounds.

In Betracht gezogene Alternativen

QuickBooks Desktop Pro und QuickBooks Time

Gründe für den Wechsel zu ClickTime

Clicktime is made for Nonprofits, it was easy to setup because it fits the nonprofit reporting structure, the price is right and it has expense reports too.
Sara
  • Branche: Öffentlichkeitsarbeit und Kommunikation
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 10.1.2020

Review of Clicktime as of Today

Hopefully this will help streamline our timekeeping. The ability to have multiple layers of approval is fantastic and I am very excited to see if it works correctly.

Vorteile

This software seems really simple and easy to use. There is no duplication and the support team is very helpful.

Nachteile

I don't have any cons of this product yet. If anything, I'm just upset we didn't find it sooner.

Antwort von Clicktime.com

Sara,

Thank you so very much for your review of ClickTime!

I am glad that we were able to help you get what you needed, and look forward to hearing your feedback about how it goes.

Many Thanks,

Brea Phillips
ClickTime | Customer Success Manager

Beantwortet am 13.1.2020
Shannon
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 27.7.2020

ClickTime Applicability for a Small Nonprofit

Overall, our experience with ClickTime has been exceptional. As we were looking to upgrade our account, the support team was extremely helpful in providing in depth information regarding the various features available, allowed for a 30 day free trail, and walked us through the various functions of the upgrade through an interactive webinar.

ClickTime is not only cost effective, it is user friendly, has a wide array of features and upgrades and the customer service is professional and easily accessible.

Vorteile

ClickTime provides a very practical and streamlined approach for managing staff and various program budgets. The Reports feature in particular is extremely helpful in tracking and reporting on grants. We can easily run reports for costs associated with an entire grant project, or break this down into specific jobs and even projects both in terms of staff time as well as associated expenses. There are so many different options for running reports, depending on the objective and the system is very easy to navigate.

Our organization recently upgraded and added the Insights feature to our ClickTime account. This feature provides more in depth budget tracking and a quick way to look at all grants from one screen in real time. Not only does this provide more in depth analysis of specific budgets (over the life of a grant), it saves time by allowing management to do quick financial check ins, in between more in depth reporting.

Nachteile

In relation to the Insights feature, the budget summaries and analysis do not include any associated expenses so a separate report has to be completed to get the full budget picture. While this adds another step, it is not a huge deal in relation to the functionality of ClickTime as a whole, rather it is just a small opportunity for ClickTime to hone in even more on this feature.

Antwort von Clicktime.com

Hi Shannon,

Thank you so very much for your review of ClickTime.

I am glad that your experience has been exceptional and I will absolutely share your feedback about our Support Team.

Regarding your request about expenses and our Project Insights module. We have logged your feature request and I have shared this personally with the product team.

We thank you for your detailed feedback as it helps us improve the overall experience of ClickTime for all users.

Many Thanks,

Brea Phillips
ClickTime | Customer Success Manager

Beantwortet am 31.7.2020
Dana
  • Branche: Tiefbau
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 25.2.2020

User and Administrator friendly

Vorteile

We have been using Clicktime at our small engineering firm for over 10 years. Several of our employees are out on projects, they love the ease of using the phone app to log time and enter/upload receipts. As an administrator I find the program to be very straight forward and user friendly. Every time I call in to get help or ask a question they are professional, friendly, helpful, and knowledgeable. If you are looking for a great, user friendly software to help track time and expense and give you the data you need to track projects and send invoices I highly recommend Clicktime!

Nachteile

We are looking forward to more updates and progress on the phone app. Occasionally we have a conflict with our computer settings and clicktime.

Antwort von Clicktime.com

Hi Dana,

Thank you so very much for the wonderful review of ClickTime.

I have reached out to you directly because I have some great news. We have a new mobile application and I would like to invite you and your team to participate in the public beta.

We are glad to hear that we have provided you with such a positive experience and look forward to continuing that trend in the future.

Many Thank,

Brea Phillips
ClickTime | Customer Success Manager

Beantwortet am 26.2.2020
Verifizierter Rezensent
  • Branche: Buchhaltung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 11.11.2019

Project Time Management Tool

With Click Time we are able to manage the time spent on projects and subsequently generate management indicators that assist in invoicing and productivity verification.

Vorteile

Simple tool with very suggestive options in what it proposes to do: manage the time spent working on projects. Its simplicity in timekeeping is spectacular and the visualization of KPI is spectacular.

Nachteile

For the tool to be complete, I believe that a simple document manager is missing, such as the possibility of attaching the contract/proposal in the project register.

Antwort von Clicktime.com

Dear User,

Thank you so very much for your review of ClickTime!

I would love the opportunity to log the feature request that you had mentioned about a document manager as well as to get you a little "thank you" for your support.

Please reach out to me directly as I am glad to help!

Brea Phillips
[email protected]
ClickTime | Customer Success Manager

Beantwortet am 13.2.2020
Ajay
  • Branche: Anwaltskanzlei
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 26.2.2020

Clicktime is a Dynamic Timesheets System Especially Useful for Attorneys

It's been excellent. The ability to export timesheets quickly is integral to our reporting.

Vorteile

The interface allows you to add timesheets quickly and efficiently. We're a law office, so we bill in 6 minute increments. On average, I have 10 - 15 time entries daily, which is nightmarish. We've evaluated numerous tools, and Clicktime is just the most efficient in terms of it's UI.

Nachteile

The integration with QB Online is still being worked out and the integration with QB can be tricky.

In Betracht gezogene Alternativen

Clio

Warum ClickTime gewählt wurde

Wanted to build a system around QB for invoicing and accounting purposes.

Antwort von Clicktime.com

Hi Ajay,

Thank you so much for your review of ClickTime.

I'm thrilled to hear that you've found ClickTime to be quick and efficient to use.

Please don't hesitate to reach out if there's anything we can assist with.

Best,
Cali
ClickTime

Beantwortet am 4.3.2020
Kate
  • Branche: Unternehmensberatung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 28.2.2020

User-Friendly

It helps us track what we need and is easy to navigate. Any time I need to contact customer support, they are super helpful, professional and timely!

Vorteile

ClickTime is very straight forward and easy to use. And there are so many types of reports available to run, which is great. We even use the custom report generator for some special reports we need and with some guidance from support, they were able to help us get what we needed.

Nachteile

When employees use the stopwatch feature and forget to stop the clock, they don't always know to go back and fix the time entry. I only catch it when I'm trying to lock timesheets for all employees at the end of the month and it won't let me lock those with open stopwatches. Perhaps if the user received an email from the system, when that occured, they would be more likely to fix it.
It would also be nice if the "Notes" feature could be required for certain projects only, rather than all or nothing.

Antwort von Clicktime.com

Hi Kate,

Thank you so much for your review of ClickTime.

I'm so glad to hear that you are finding ClickTime easy to use. We will also make note of your suggestions regarding the stopwatch feature and the notes requirement for possible future development within the app.

Please don't hesitate to reach out if there's anything we can assist with.

Best,
Cali
ClickTime

Beantwortet am 4.3.2020
Austin
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
3
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 16.1.2020

Review of Clicktime

Very Helpful. Pricing and project run rates are a very easy task. YOY comparisons.

Vorteile

Flexibility when it comes to adding new projects, clients, and activities. Reporting on time spent on projects are a very simple task. Excel linking and custom reporting has made day to day operations much smoother and let us track the run rate on certain projects and give our clients a heads up.
The Resource planning module is a very nice feature that helps keep employees on track.

Nachteile

The Resource planning module is very clunky. Compared to the rest of the interface it seems somewhat behind with all the script errors I run into.

If there could be a possible import function from excel to the resource planning module it would make adjusting employees time a very simple task instead of fighting with filters that cause the module to crash after a while.

Antwort von Clicktime.com

Hi Austin,

Thank you for your ClickTime review!

I have reached out to your Customer Success Manager Ethan Good so he can touch base with you and log some feature requests on your behalf around your Resource Planning needs.

We value your feedback and look forward to hearing how we can assist you better.

Many Thanks,

Brea Phillips
ClickTime | Customer Success Manager

Beantwortet am 21.1.2020
Roger
  • Branche: Unternehmensberatung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 23.2.2020

A fantastic piece of software

Its fantastic and scalable - meaning that it suits an expanding business such as ours perfectly.

As highlighted above - no software is any use without a great support team and they are brilliant at ClickTime which makes all the difference and enables us to fully understand how to use the software to meet our specific needs and at our own pace

Vorteile

It is easy to use and adds value to several parts of our business, in particular, time recording, resource planning, billing and expense recording.

It enables us to monitor our productivity, assess our rates and charges and understand true project costs. The software reports are pivotal to our monthly billing and also inform our ongoing rates and prices

The support team are fantastic with particular mention to [SENSITIVE CONTENT HIDDEN]
who's been brilliant and provided us with exceptional customer service

Nachteile

There is nothing that we don't like about this software

Antwort von Clicktime.com

Roger,

Thank you so very much for the wonderful review of ClickTime.

We love to hear that you have had such a positive experience with ClickTime and that the support team has made such an impression.

Please let us know if we can assist in any way with your ClickTime experience as we are always here to help.

Best,

Brea Phillips
ClickTime | Customer Success Manager

Beantwortet am 26.2.2020
Monica
  • Branche: Erneuerbare Energien & Umwelt
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 20.3.2020

Solid Option for Small Organization

Vorteile

Clicktime offered our non-profit of about 50 employees all of the functionalities we needed to both manage programs, track hours for payroll, as well as managed reimbursable business expenses. Navigation on the platform was intuitive. We used their reporting function often, most notably for our monthly reporting to clients. Customer support was always accessible -- always reached someone on the first call. Clicktime is a no-frills application that covers all the bases at an all-too-affordable price.

Nachteile

I only recall two items that I found less than ideal that, in the end, didn't impede the completion of my tasks.

One was the PTO tracker, which only allowed us to accrue on a monthly basis. We have a biweekly payroll schedule, so it would have put me more at ease if I could have synced the accrual in Clicktime to occur exactly as it did on our payroll platform.

The second oddity was some issue I had with the XML linking to Excel. It turned out that I need to use a legacy version of the XML data import function in Excel, but it took a couple of calls with multiple support people before this solution was pointed out (though in all fairness, they had outlined this in one of their help pages, but I had missed it).

Antwort von Clicktime.com

Hi Monica,

Thank you for your review of ClickTime.

I am glad to hear that the support staff were able to help you with the few opportunities you did experience.

We are always here for you if anything else comes up.

Best,

Brea Philips
ClickTime | Customer Success Manager

Beantwortet am 24.3.2020
Robert
  • Branche: Öffentlichkeitsarbeit und Kommunikation
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
3
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 14.1.2020

Nectar

Overall Clicktime has been a great tool for our company, does what we need it to. There are some nice to have features that I would like to have seen but nothing that was a major impediment.

Vorteile

The interface is simple and easy for users. The resource planning tool is very useful.

Nachteile

There are some UI things that caused issues. Some examples: when setting up rate lists and I'm using my scroller on my mouse rates will change causing errors, the resource planning tab isn't easy to tab back and forth between cells, would be useful for populating hrs & budgets. The report creation tool is nice but wish more fields were included (budgets, allocations, etc).

Antwort von Clicktime.com

Hi Robert,

Thank you so very much for your review of ClickTime.

I have asked your Customer Success Manager Ethan Good to reach out to get some additional information about your needs so we can enter some feature requests on your behalf.

We appreciate you and look forward to speaking with you soon!

Best,

Brea Phillips
ClickTime | Customer Success Manager

Beantwortet am 17.1.2020
Sebastien
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 5 001–10 000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 11.3.2020

AWESOME APP!!!

For the past 6 months, I was working for 7 different financial consultants. As anyone in that domain knows, that is a lot!! ClickTime made tracking the hours possible in the hectic scenario. The reports I could produce at the end of the weeks/months were perfect for forwarding to the consultants when needed.

Vorteile

The ease at which this app tracks your hours worked is impressive. It will rival any app out there!!!
There are soo many options for reports of all kinds.

Nachteile

There were some minor limitations I found in the billing process when changing from one payee to another, but nothing we couldn't work around.

I also never liked the plug-in, so I would just adjust the window to my liking everyday before work.

Antwort von Clicktime.com

Hi Sebastien,

Thank you for your review of ClickTime!

We are so glad to hear that the system is working so well for you and your team!

Please let us know if we can be of any additional assistance. We are always available to help.

Best,

Brea Phillips
ClickTime| Customer Success Manager

Beantwortet am 24.3.2020
Denise
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 5.3.2020

ClickTime can give you great information

Absolutely great support. Any problems I have had [SENSITIVE CONTENT HIDDEN]
is the best and will help you resolve any concern that you have. If there has to be a work around she will find it for you.

Vorteile

Love the new feature of the time off. No paperwork any longer. Everyone has their balances at their finger tips at all times. Approvals are so easy.

Nachteile

Sometimes it is very hard to do some of the reports that are needed. Since the last update I cannot get vacation time like I used to. Part of that is how I set the vacation time up but reporting should be easier than it is.

Antwort von Clicktime.com

Hi Denise,

Thank you so much for your review of ClickTime.

It's been a pleasure working with you and I look forward to helping you get even more value out of ClickTime in the future!

Please don't hesitate to reach out if there's anything we can assist with.

Best,
Cali
ClickTime

Beantwortet am 10.3.2020
Silvia
  • Branche: Architektur & Planung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
Nicht verfügbar

5
Bewertet am 4.3.2020

FBA Review

tracking time for each user and the comparison between billable and non billable hours is a very useful tool
we don't use the accounting portion of click time what would be an asset

Vorteile

The ability to retrieve reports on different projects throughout many years.

Nachteile

Sometimes the project name or number does not show in the users page even though the name is placed in the slot.

Antwort von Clicktime.com

Hi Silvia,

Thank you so very much for your review of ClickTime.

I am so glad to hear that it has worked out so well for you!

The few issues that you are experiencing I will be more than glad to help with. I will reach out to you directly to schedule some time with me.

Best Regards,

Brea Phillips
ClickTime | Customer Success Manager

Beantwortet am 10.3.2020
Karen
  • Branche: Telekommunikation
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 3.2.2020

Clicktime Works For Us

Clicktime has been a good product for our payroll and expense reporting needs. Also great for capturing hours and equipment mileage for safety reporting.

Vorteile

- Easy to learn and use both mobile and computer app
- Reports are easy to manipulate so you can get the info you need
- Customizations are generally available or alternates are offered
- Billing is straightforward
- Customer service exemplary

Nachteile

Mobile and computer apps are not always updated at the same time, so changes available in computer app may not show in mobile app right away

Antwort von Clicktime.com

Karen,

Thank you so very much for your review of ClickTime.

I am thrilled to hear that your customer service experience has been exemplary.

Please let us know if we can be of any assistance.

Best,

Brea Phillips
ClickTime | Customer Success Manager

Beantwortet am 5.2.2020
Patricia
  • Branche: Gastgewerbe
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
Nicht verfügbar
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 11.3.2020

Fabulous Customer Service!

Easy to program, easy to use and great customer service staff!

Vorteile

We've used ClickTime for a number of years and the customer service team is excellent! They are knowledgeable, patient and very friendly. I especially like that it has been the same customer service personnel since we start using ClickTime. That says a lot about a company.

Nachteile

I would like it if our annual hourly rates per client could be entered once and populate for all selected jobs. Our hourly rate varies by position, so it is not just one hourly rate.

Antwort von Clicktime.com

Hi Patricia,

Thank you so very much for your review of ClickTime!

We are always delighted to hear when the support team is able to help.

Let us know if we can be of any additional assistance.

Best,

Brea Phillips
ClickTime | Customer Success Manager

Beantwortet am 25.3.2020
Joanna
  • Branche: Öffentlichkeitsarbeit und Kommunikation
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 4.3.2020

Great Time Keeper

I am a long time user - over a decade - and it has always performed well. I can track time on current project, estimate time for new projects by looking at history on similar past projects. The mobile app is a plus because I can fill in time wherever and whenever it’s convenient. Great all around platform.

Vorteile

Easy to use, flexible, and customizable. Mobile app for on the go timekeeping. Ability to have subcontractors use it with their own login for as long as I need them on a project.

Nachteile

Nothing. This software does everything I need.

Antwort von Clicktime.com

Hi Joanna,

Thank you so very much for your review of ClickTime.

We are so glad to hear that the software is exceeding your expectations!

Please remember that we are always here for you if any questions arise.

Best,

Brea Phillips
ClickTime | Customer Success Manager

Beantwortet am 10.3.2020
Lori
  • Branche: Bau
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 3.2.2020

Clicktime Makes Everything Easier!!

ClickTime helps Food Tech share information with everyone in our Company.

Information, such as "active project," "Employee phone listing," to name just some information that is easily accessible by all employees.

Vorteile

I love that you can have so much information in one place!

Nachteile

There is nothing that I don't like. I think that it is user friendly and everyone in my Company seems to grasp it.

Antwort von Clicktime.com

Hi Lori,

Thank you so very much for your review of ClickTIme!

You and the team at Food Tech have been such a joy to work with and I am glad that you are so successful with ClickTime!

Please let me know if I can be of any additional service to you.

Best,

Brea Phillips
ClickTIme | Customer Success Manager

Beantwortet am 5.2.2020
Ryan
  • Branche: Architektur & Planung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
Nicht verfügbar

5
Bewertet am 5.3.2020

Best resource to track client billing

Overall I would say that software is outstanding and a must have for any business that utilizes billable hours as a primary means for income.

Vorteile

The software is extremely easy to use and set up employee accounts. We use the software daily to track billable hours and run reports to help supplement our invoices.

Nachteile

The only down side to the product is the cost. It may seem like only 15 per month per person is cheap when you are a small company it ads up quickly.

Antwort von Clicktime.com

Hi Ryan,

Thanks for your review!

We're thrilled to hear you're finding ClickTime valuable for your team to easily track their billable hours and run reports. We appreciate your support over the last 2 years and look forward to continuing our partnership and learning more of your feedback.

Thanks!
Ethan

Beantwortet am 9.3.2020
Kristina
  • Branche: Hausmeisterservice
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 30.1.2020

Very Good Timesheet system

Easy to use and great customer service in case you need any help.

Vorteile

Click Time is user friendly and easy to use time and expenses recording system. Our staff are using it on a daily basis thought their PC and smart phones, which means that the system is available to use whenever needed. It is a great system for running reports on different projects and also allocating budgets. We use Click Time for billing purposes, which is very helpful as can generate lots of different reports from detailed to summary ones.

Nachteile

Nothing really, everything runs very smoothly.

Antwort von Clicktime.com

Kristina,

Thank you so very much for your review of ClickTime.

I am thrilled to hear that ClickTime has been so useful to you and your company!

Please let us know if we can be of any service, we are always here to help!

Best,

Brea Phillips
ClickTime | Customer Success Manager

Beantwortet am 5.2.2020
207 Bewertungen