Nutzerbewertungen im Überblick
Über Direct Mail
Direct Mail ist eine E-Mail-Marketinglösung für Mac, mit der du personalisierte E-Mails erstellen und an Abonnentenlisten senden kannst. Direct Mail wurde sowohl für Freiberufler und KMU als auch für Großunternehmen entwickelt...
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- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
A great all-around DM solution
Vorteile
Great Templates, Ease of use and customization, Very good analytics. Renders very well on all kinds of devices and there's plenty of additional testing functions. The automatic management of unsubscribers is also very handy. For someone with zero previous DM experience but wanting to send out a weekly newsletter this is fantastic value for money.
Nachteile
Can't think of anything specific even though I would like to group reports (i.e. comparing flights of the same campaign or issues of the same newsletter. Presently I export to Excel but it would be practical to have these inside.
- Branche: Computer-Software
- Unternehmensgröße: 2–10 Mitarbeiter
- Weitere für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Great Newsletter Software
Love it! I have used Direct Mail for many years, brought it with me into different companies and into different projects and it always does the job.
Despite the pleasantly simple and light user interface, Direct Mail has really advanced and professional features that cover everything I need, from tracking to unsubscribing. Even though I'm not a marketing professional, I was able to run several well received newsletters and very successfull campaigns with it.
I don't use Direct Mail very often (just running the odd newsletter or campaign), but I have used it for EVERY mass email I have sent since appx. 2014 and cannot think of any other software that does what I need it to do as well as this.
Vorteile
I really like the ease of use, the WYSIWIG editor and the long list of imported address formats. Direct Mail ist fun to use and easy, while still having all features needed for a professional campaign (it even connects to Google Analytics which will make the marketing guy helping on my next campaign very happy).
Nachteile
In some areas the content block management feels slightly clunky and needs one or two more clicks than necessary.
- Branche: Hochschulbildung
- Unternehmensgröße: 1 001–5 000 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Customer Service Just Stopped Communicating with Me 2 1/2 Months Ago!
It worked fine until there was an issue. They made an initial response and never followed up to my subsequent questions or requests. I have been sending them the same request for 2 1/2 months and zero response by email or the online chat.
Vorteile
My predecessor used it and it was easy to continue to use.
Nachteile
Customer Service when you have a problem.
Die besten Alternativen zu Direct Mail
- Branche: Medizinische Geräte
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
I've never looked back!
Without a doubt the best system I've used and I love that it's simple and smart at the same time.
It's easy to use and I never feel overwhelmed. Other systems go too far and make the experience feel like you need to be an expert (even though they say it's "easy").
We currently have the smaller of the packages but look forward to expanding to the next level soon - thanks to Direct Mail.
Vorteile
Where to begin?
• import from Google Sheets (because we use Google forms to add to our database)
• personalised emails with reference to specific fields (with a fallback)
• the reporting (especially the bounce report)
• smart groups
• templates
Nachteile
Four features I would love to see developed:
1) The ability to include a table with rows and columns
2) The ability to embed HTML/iframe
3) Some widgets like a countdown timer.
4) I would like to feature all our previous newsletters on our website and short of creating a button to each web version, I would love to see an archive site that we could use.
In Betracht gezogene Alternativen
MailchimpWarum Direct Mail gewählt wurde
Direct Mail makes developing communications to clients easy and very good looking - not the case with competitors.Zuvor genutzte Software
MailchimpGründe für den Wechsel zu Direct Mail
SEE "Why did you make the switch?"- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Direct Mail always hits the spot
One of my oldest clients is a company that offers PR monitoring software and for the last five years we have been sending out email campaigns every week (Tuesdays through Thursdays) and I know that they are getting customers signing up to their services as a result. We update their campaigns on a regular basis and with Direct Mail's excellent interface I can adapt and amend things very quickly.
For all our email marketing clients Direct Mail allows me to schedule highly personalised campaigns for weeks ahead – a feature that is especially invaluable when we go away, ensuring that our clients' campaigns never miss a beat even when we're on the beach.
Getting notifications on my iPhone, via their Stamps app, means that whenever I am out of the office I am always aware how our campaigns are performing and can provide instant updates if clients need information even when I am away from my Mac.
Direct Mail is a real gem; the pricing policy is very fair and you can easilty up and downgrade your plans as needed. Their support is excellent, and I must shout out to [SENSITIVE CONTENT HIDDEN]; even though we're on different continents we're on the same page and I appreciate being able to have direct contact with support and not having to go raise support tickets.
I very much look forward to continuing to send out compelling campaigns via Direct Mail in the months and years ahead.
Vorteile
Direct Mail is a powerful and comprehensive, but easy-to-use, email delivery platform that makes every email campaign a joy to design, develop and implement.
It's intuitive interface allows you to design a campaign, create a distribution list and then monitor the results in realtime. The templates that are provided by Direct Mail are almost infinitely adaptable, but you can create your own formats or import templates. Either way, you have at your fingers tips a professional system that I would now not want to be without.
Nachteile
There is very little, if anything, to dislike, but if there is one improvement they could make it would be to have the option to use the email sign-up forms as a contact form.
At the moment, when creating automated sign-up forms, the only option is for users to 'subscribe', but if Direct Mail could incorporate the option to choose 'submit' and not 'subscribe' that instantly turn it into a powerful and highly editable contact form, which you can incorporate into any website.
- Branche: Professionelles Training & Coaching
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Direct Mail because it's easy to use
I use Direct Mail heavily with DM campaigns for services and products, weekly and monthly newsletters both for my business, my local Rotary Club, and for my Rotary District.
Vorteile
What I like most with Direct Mail is how easy it is to use - especially for newsletters. Easy to design own templates and administer the address databases and opt-in functionality. It is also a good thing that you only pay for what you use by "digital stamps".
Nachteile
I would probably want a more visual way to make "workflows" and the possibility to make more tailor-made opt-in and landing pages for campaigns.
In Betracht gezogene Alternativen
MailchimpWarum Direct Mail gewählt wurde
Direct Mail is easier to use and costs less. Saving me both time and money.Zuvor genutzte Software
Mailchimp- Branche: Unterhaltung
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
Direct Mail made me happier and swear less (and saved me money)
Direct Mail has meant it takes me about one fifth of the time to compose and send an email campaign (compared to MailChimp). The user interface means I'm more confident about writing emails because I don't end up fixated on all the fidgety formatting and targeting issues I had on MailChimp. I've probably increased the number of EDMs I've sent out by about 80% because of how easy it is to use Direct Mail. I've had a much better engagement rate from my lists, and I swear at the computer a whole lot less.
Vorteile
I switch to Direct Mail from MailChimp and have no regrets. I basically love everything and can't choose one.
I love the fact I can work on campaigns locally on my computer without being online and not in a browser. The lists and address management is simple yet agile. I've been able to integrate the sign up form on to my website very simply without needing a third party plugin.
The emails I send are irregular, - some months I might send thousands, and others none at all - so the pricing structure is ideal for my business model. I'd never be able to sign up to a program that was charging a monthly subscription fee.
Nachteile
It was a bit difficult to get in touch with customer support while I was figuring out the software, and it would be good if there was a community forum for users to exchange knowledge and tips. I ended up abandoning my original idea and using a workaround because it took too long to be able to contact customer support (I'm based in Melbourne, Australia, so the time zones don't easily match up).
- Branche: Sportartikel
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Long time user and very happy
Excellent product and my experience has been a positive one. The support team is fairly responsive.
Vorteile
I have been using Direct Mail for 7+ years and it is a great product. Like all products, as a daily user, there are a few things I would like to see added, but all in all a great product and much easier to use than things like CC or Mailchimp etc..
Nachteile
Customizable templates can be a little tricky and they no longer have full text wrapped images
In Betracht gezogene Alternativen
MailchimpWarum Direct Mail gewählt wurde
Wanted a mac specific app. Would love this on the Ipad..Zuvor genutzte Software
MailchimpGründe für den Wechsel zu Direct Mail
Mac native app. Easy to use.- Branche: Marketing & Werbung
- Unternehmensgröße: Selbstständig
- Weitere für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Great Value, Top-Notch Customer Service
It allowed me to provide a high level of service to my clients at a very reasonable price.
Vorteile
Cost drew me to Direct Mail for Mac; I was sending out up to 50,000 weekly e-mails for a client at one point. It was by far the lowest-cost option for bulk e-mailing on that scale.
But there were other things that made the experience so great. On the few times I had deliverability issues, I got one-on-one attention from the developers who talked me through the adjustments I needed to make on my DNS settings. They are very protective of their sender reputation, which increased my deliverability rates vs. other vendors without dedicated IPs.
Nachteile
I'm using it a lot less these days because my workflow has changed and it isn't a good fit for what I am trying to accomplish at the moment. But if I were to return to mass sechduled e-mails, Direct Mail for Mac would still be my first choice.
In Betracht gezogene Alternativen
MailchimpGründe für den Wechsel zu Direct Mail
Cost, but stayed with it because of the customer service and excellent product.- Branche: Personalwesen
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Amazing and solved our bulk email issues.
Vorteile
Our team loves how easy this is to manage, set up and keep on top of key clients. Bravo!
Nachteile
We LOVE IT and have zero changes. Thanks so much.
- Branche: Computerspiele
- Unternehmensgröße: Selbstständig
- Weitere für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Simply the best
I use it for everything regarding my newsletters. Managing subscribers, editing emails, evaluate tracking.
Vorteile
Runs as a client on your computer. No need to use a terrible web interface. Works offline. Greatest tracking features I have seen so far. Different useful options in pricing. Intuitive usage. Option to use your own SMTP server.
Nachteile
Should offer usage of European servers and/or a solution to host your own subscriber database.
- Branche: Non-Profit-Organisation Management
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
One word: excellent
Very very good. Combination support, documentation and ease of use make it a positive experience
Vorteile
WYSIWYG editor
Tracking opens and being able to generate list of emails 'not opened' on a campaign
Support is excellent
Nachteile
A bit expensive
copy paste from word to editor unexpected results where formatting differs and is difficult and time consuming to change
Inability to 'save-as' a word document. We collaborate and the common platform is word. Currently have to view online, save-as, export into a word document which has lots of formatting issues. A simple 'SAVE-AS' (word / PDF) would be an appreciated feature.
- Branche: Schreiben & Editieren
- Unternehmensgröße: Selbstständig
- Weitere für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
I'd be lost without it
I've created and maintained a list of people who want to hear about my books. Without Direct Mail for the Mac, I'd be stuck with Numbers/Excel spreadsheets.
Vorteile
Direct Mail for the Mac makes it easy to track and target my followers with news about my books.
Nachteile
Templates are great but I'd like more, if possible.
In Betracht gezogene Alternativen
SurveyMonkeyGründe für den Wechsel zu Direct Mail
First, it's designed for the Mac -- I'm a 40+ year Mac user. Second, it's easy. Third, it works.- Branche: Unterhaltung
- Unternehmensgröße: Selbstständig
- Monatlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Easy to use, but above all; great results!
My overall experience with Direct Mail is great. I have used a few others in the past, but Direct Mail beats them all. A very user friendly UI....
Vorteile
What an easy to use piece of software. Within no-time you built fantastic newsletters and mailings. They look great and give fantastic response. I know with every mailing I send out, I will score multiple leads...
Nachteile
To be honest; the software works flawless... the only con I can think of is the pricing. Yes, I know, I am a cheap dutchman.... but I prefer a one time fee...
- Branche: Zeitung
- Unternehmensgröße: Selbstständig
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
If you're on a Mac, Direct Mail is your best choice for email management!
Very responsive customer service! They understand how critical it is to my business and go the extra mile to make sure everything works. The techs are US-based and I don't have to deal with heavy accents (I'm deaf and that is a big problem for me!)
Vorteile
I initially chose it because I could easily switch from desktop email on my Mac to their service. With DirectMail I could flow my existing addresses straight into the service. The other mail services required converting my records to a database. They all seem to cater to PC people and I was worried about customer service.
Nachteile
It was somewhat difficult to adjust the template to my needs, until I figured out the system.
In Betracht gezogene Alternativen
MailchimpGründe für den Wechsel zu Direct Mail
as above, easy to move my existing addresses- Branche: Umweltdienstleistungen
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
If you knoow what you're doing - DirectMail is the best
Having used a range of programs - DirectMail certainly gives you the most hands on experience. The biggest draw back is being app-based; while most competitors are all online - but this is what also provides the biggest advantage in terms of tools and functionality.
Vorteile
Control of the whole process - from HTML editing to subscriber management to design and spam testing - it's fun to work with.
Nachteile
No online tool. Reporting is limited, there aren't enough ways to compare and contrast. Very hard to export reports and data in bulk. Hard to get examples out as PDF / Image filles.
Antwort von e3 Software
Thanks a ton for your review, Marty! Much appreciated!
I wanted to mention that the latest version of Direct Mail includes expanded options for exporting report data and for exporting your messages as PDF files. You may want to update and take a look. Please reach out to us with any questions or feedback. Thanks!
- Branche: Verlagswesen
- Unternehmensgröße: 11–50 Mitarbeiter
- Weitere für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Used this product for several years, and it's well worth the money
Vorteile
Direct Mail is very easy to use, and fairly reliable. We send several newsletters a week. Each project has the option to use on the local desktop and/or sync with the cloud. Integrates nicely with most of our business apps. I can't say enough about their Tech Support team--[SENSITIVE CONTENT HIDDEN] in particular is amazing.
Nachteile
Future scheduling could contain a few more prompts. And any previously-set "future schedule" should be removed from the next blast (for some reason, it retains the last-set "Schedule" setting rather than returning to the default setting of Send Now).
- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Great for basic emailing and if don't need modern automation, ecommerce, etc. needs
Overall, is a super great tool to manage regular advertising emailing campaigns and periodically newsletters, but will find trouble if need integration with ecommerce or automation tools.
Vorteile
Mac native and works offline.
Graphic and html easy switching and simple to use to achieve great looking emails.
Free and affordable subscription or pay per mail plans.
Detailed tracking system.
Integration with own domains for SMTP.
Nachteile
Lacks of modern marketing automation tools.
My sensation is like other sender get lower bounce rate.
Full features are unlocked by paying and subscribing.
In Betracht gezogene Alternativen
Mailchimp- Branche: Fotografie
- Unternehmensgröße: Selbstständig
- Monatlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
I like being in control and having all the information locally
Just works
Vorteile
I like the fact that it was a local program (although you can store your stuff on the cloud) and the ease of use. I've tried the online stuff and it's okay but I needed a bit more.
I also integrate it into my CRM which is a real bonus and having a complete mac production system is fantastic.
Tracking! - It's easy to get addicted to this.
Nachteile
Funkier designs - although I create my own, they are great for inspiration.
- Branche: Industrieautomation
- Unternehmensgröße: 2–10 Mitarbeiter
- Weitere für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
The actual way of information delivery
Promoting our services, training schedules
Vorteile
Friendly, Manageable, Reliable, Powerful, great option
Nachteile
They improve by the wave, always innovating
- Branche: Schreiben & Editieren
- Unternehmensgröße: Selbstständig
- Weitere für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Alternative to MailChimp
Wonderful! Amazing app and great experience so far.
Vorteile
It is very easy to use and provides the basic bells and whistles needed to track any campaign.
Nachteile
I know it is not possible, but there needs to be a way to track reasons why a person would file a report. I've experienced people I've known well reporting me, rather than merely unsubscribing. One I called up and she said she did it by accident. Not even sure how that can be an accident, but ok. It would help to understand user behavior with clear reasons to get a better sense of what I might have done wrong with a user, so I can avoid certain pitfalls in the future.
- Branche: Musik
- Unternehmensgröße: Selbstständig
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Enthusiasm
The reports keep tabs on and flag up bounces and soft bounces - such facilities leave me free to draft the content.
Vorteile
This is mature mac software that grows over time. I have been using it for years and in the work place I have a handful of softwares that are the business. In addition to doing what is asked of it reports are chelated and exported effortlessly. A potentially drudge job becomes a pleasure with this, the right software.
Nachteile
I haven't found anything to complain about yet.
- Branche: Verlagswesen
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Been Using for Years
Its a bit pricey compared to others I've seen but the ease of use and feature set make it worth the extra. I can trace far more revenue gained than what I've paid for the use so it's definitely been a good part of my workflow.
Vorteile
Super easy to use, excellent reporting, great personalization features.
Nachteile
Perhaps I've missed how but I'd like to be able to assign and then remove contacts from various lists without deleting from a master list.
- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Simple usage and nice design
Vorteile
There's only a handful of softwares like this for Mac. I tried all of them and Direct Mail is the best. Only here, good features and easy usage meet great design.
Nachteile
There are some words that could be better translated to German since they don't make any sense at all like this.
- Branche: Design
- Unternehmensgröße: Selbstständig
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Best in class
Very positive. I recommend them highly.
Vorteile
I love that this is an app on my Mac and not a one size fits all web app. The templates are good and easy to modify. Tracking can be on or off. And the support is excellent.
Nachteile
Rarely I wish I could access the app from my iPhone or iPad. I suppose I could get into the Mac remotely and handle a client issue that way…