SendPulse Erfahrungen

Vorteile

The User Interface UI is fairly neat and tidy. The buttons and controls are fairly easy to figure out even without a walkthrough or guide.

The software allows you to send a huge number of emails (to clean email addresses) with ease.

They maintain a high level of integrity with regard to not sending spam (to protect themselves and yourself).

Their support staff are polite and pretty prompt in dealing with queries and complaints. They tend to offer solutions where possible.

(For example, we had a mailing list that we had built over several years which had older addresses which had lapsed and expired and changed. When we tried to launch a campaign to those addresses many bounced back and they shut down the campaign midway. Initially, we were disappointed and irritated but after getting to chat with the support team we were offered good advice on cleaning our list. )

Nachteile

It would be good to have an email cleaner built into the software rather than having to use an external service.

I hate to pay for anything but sometimes you have to. In the case of SendPulse i got a good deal on a special and am happy with the price i pay. Those using the software can control their budget and choose packages that suit their pocket but be aware that there are cos

Vorteile

This is one of the easiest software to use from all the newsletter software I have been using in the past. This is also one of the cheapest.

Nachteile

There are a few parts which needs a bit more polishing. The newsletter building part could be more user friendly.

In Betracht gezogene Alternativen

Sendinblue

Warum SendPulse gewählt wurde

Mailchimp became much more expensive and also harder to use.

Zuvor genutzte Software

Mailchimp

Gründe für den Wechsel zu SendPulse

Faster customer support.

Vorteile

- it'scheap
- nothing else to praise so far

Nachteile

- slow software
- slow customer service (if any)
- they moderate the emails manually, which can slow down the process a lot, and they don't have a criterion (I had emails approved that were later disapproved, with no difference between them)

In Betracht gezogene Alternativen

ActiveCampaign, SendGrid und Mailchimp

Warum SendPulse gewählt wurde

lower price

Zuvor genutzte Software

SendGrid

Gründe für den Wechsel zu SendPulse

lower price

Vorteile

I really liked using Send Pulse for my email marketing. They have a generous free tier so you can easily get started and use it for quite sometime before having to pay for it. The HTML editor is good and I can easily create custom templates and it is easy to add an unsubscribe button. The product has great domain options to brand your emails, easy to hookup your domains, and manage your email templates.

Nachteile

I am not to happy about the transactional mail services requiring a double opt-in to get approved. Sometimes informational emails are sent when you signup for services. They couldn't approve it even though it's assumed the opt-in is when you signup for an account and check a box to opt-in. Other services like mail gun allow you to have a single opt-in then automatic opt-out system. It's way easier and I would use another product for transactional emails.

Vorteile

IT IS USER FRIENDLY AND FAST AND YOUR CUSTOMER SERVICE IS GOOD AND THEY ANSWER FAST WITH A GOOD HELP ALWAYS...

I LIKE YOUR SYSTEM BECAUSE YOU ARE NOT PUTTING TOO ISSUES IN ORDER TO SEND E-MAILS AS THE OTHER COMPANIES

Nachteile

WELL WHEN I PUT ALL MY CONTACTS FROM MY LIST

YOU ALWAYS BLOCK MANY OF THEM AND YOU PUT IT AS ERROR

BUT ALL OF MY CONTACTS THEY SUBSDRIBED IN OUR WEBSITE AND THEY ARE INTERESTED ON GEETING OUR E-MAILS

In Betracht gezogene Alternativen

Sendinblue

Warum SendPulse gewählt wurde

THEY PUT TOO MANY ISSUES WHEN SENDING E-MAILS AND TOO MANY PROBLEMS WITH THE SPAM THING

Zuvor genutzte Software

Sendinblue

Gründe für den Wechsel zu SendPulse

IT IS FASTER AND EASIER AND YOUR CUSTOMER SERVICE HELPS VERY SOON AND YOUR CUSTOMER SERVICE REALLY UNDERSTAND AND HELP US WHEN WE NEED IT

Vorteile

the EDM marketing is very helpful to our trade business, it helps me to deliver my company news feed to all our customers timely and of course fully customer covered. I am sure anyone in trade marketing needs such a Sendpulse service.

Nachteile

I think more integations API should be developed, and give more help on this.
also I think email verification number limits should be enlarged. such as My plan is for 5000 subscribers, but I can only verify 100 contact list on the standard plan, I think it would be better enlarge this number to 500, that will be more helpful

In Betracht gezogene Alternativen

Mailchimp

Warum SendPulse gewählt wurde

Mailchimp is too strice and critical for user, not friendly enough to me

Zuvor genutzte Software

Mailchimp

Gründe für den Wechsel zu SendPulse

it is more easy to use.

Vorteile

I was looking for a low cost provider to set up API based email campaigns at a low cost. After trialing numerous providers including more established companies, Sendpulse was the most suitable for my needs with the most features and came with the lowest cost.

Nachteile

Some of the API and user documentation could be improved, but I have found their customer support easily fills the gap if there is any. More examples in the documentation for common use cases like using API to send emails from contact lists would be super helpful.

In Betracht gezogene Alternativen

SendGrid und Mailchimp

Warum SendPulse gewählt wurde

API lacked the features for my intended purpose

Zuvor genutzte Software

SendGrid

Gründe für den Wechsel zu SendPulse

Features and cost

Vorteile

-The first service of this kind I see with a 24/7 customer service. Very responding, very professional
-Features for automation are the BEST I have used so far
-A very simle interface, easy to use
-They also implement SMS marketing and web push notification, all gathered at the SAME place and INTEGRATED together

Nachteile

Nothing to say, seriously. The software is EXCELLENT !

In Betracht gezogene Alternativen

Pipedrive, Sendinblue, SendGrid und Mailchimp

Warum SendPulse gewählt wurde

Not satisfied

Zuvor genutzte Software

Mailchimp und AWeber

Gründe für den Wechsel zu SendPulse

-Sendpulse offers also SMS marketing and Web push notification -Sendpulse offers 24/7 technical support, EVEN WHEN the plan is the FREE plan -Sendpulse is very affordable

Vorteile

We love the software, we were using another alternative which was way cheaper - in functionality, but not in price. Custom fields were a must and we got them, plus the automation features are incredible!

Nachteile

We had some small issues while connecting the domain but they just don't amount to much, plus the support team solved them in less than 3 minutes, so no concerns!

In Betracht gezogene Alternativen

Sendinblue

Warum SendPulse gewählt wurde

Functionality and prices, the things you can do here at the price level are not comparable with either.

Zuvor genutzte Software

MailerLite

Gründe für den Wechsel zu SendPulse

The email verification just makes it so much easier to check if the emails are valid and not get blocked, we once had an account with Sendinblue but it got blocked for just that reason so this was an added benefit.

Vorteile

Very easy to use and user friendly. Their pricing plan is also very attractive when we compared to its alternatives.

Nachteile

Only had 7 days trial. Should need at-least 14 - 30 days as trial period.

Vorteile

Sendpulse is quite affordable and offers a free plan that can meet the needs of most startups and small businesses. And, not to forget, they have very dedicated and responsive support representatives who are always willing to answer any of the queries made. Also, the usability is quite impressive and does not require much technical knowledge to build an email marketing template even from scratch.

Nachteile

The only dislike that I would like to mention about SendPulse is that it allows sending test emails only to one email after drafting any email templates. We cannot add additional email addresses to receive test emails so that our entire creative team could cross verify the draft.

Vorteile

The platform is not expensive compared to its rivals. Its easy to create and deploy a chatbot on various platforms including instagram and facebook messenger. The customer support is always ready to help you out.

Nachteile

The only downside to it is the integrations with other platforms like Google calender. This has been a nightmare especially if you are doing it via webhooks.

In Betracht gezogene Alternativen

MessageBird

Vorteile

I am using this software for e-mail marketing for a project that I am a part of. It was recommended to me by somebody who was using it for months already and was happy about it. Once you get used to it (as any software) and you find out how it works, it is very easy to send e-mails. I like that you can save templates and reuse them.

Nachteile

I had at the beginning an issue with the email that I was ending - the SendPuls refused to send it considering that it violates its rules. It was not the case. I emailed their customer support, showed them that they are wrong and solved the problem. Never had it since then (and this was about 2 years ago)

Vorteile

The best thing I like about sendpulse is ease of use. You can very easily set up a automated email flow along with sms message all in the same program. You can build custom temples emails and SMS message. You have the ability to use variables to make your campaign be more personalized. You can import emails or build them with HTML builder also. Click and drop email builders make it very simple. You also earn credits that can be used to pay for services. Customer support is fast and. Very helpful.

Nachteile

The big issue is speed, they do have an issue when it comes to. Page speed when saving email templets. It can be a little frustrating when you are trying to fix something small.

Vorteile

What I loved about SendPulse in email marketing is that it has a free tier for up to 2500 subscribers, so you get to try it for free. The other main advantage is the automation features. It automatically sends to non openers on the date of your choice.

Nachteile

It's too conservative with the media content you can share in your emails. It censors your emails and must approve each one according to their policy. The spam filter is far from perfect, too, which impacts their delivery system and rates.

Vorteile

SenPulse is an amazing marketing platform to have if you are starting a business. The interface is very easy to understand and makes the process of designing newsletters a breeze

Nachteile

I have been using SendPulse for the past few weeks It is so easy to use and the analytics are really great. Hopefully, support all currencies in CRM and integrate with Elementor for WordPress

In Betracht gezogene Alternativen

MailerLite

Warum SendPulse gewählt wurde

Pricing

Zuvor genutzte Software

Mailchimp

Vorteile

Simple and convenient editor
View statistics, click-through, charts
Easy management of address books
Polite quick support with clear tips
Ability to create very beautiful push notifications
Dashboard for multiple users

Nachteile

I managed to study not one service of e-mailing, and all had shortcomings, but SendPulse is still pleased, everything works fine.

Vorteile

I cant tell you any more, i used it 2y+, i love it!

Nachteile

it is not support vietnamese language! hope you can see my comments!

Vorteile

I like most the dashboard, the intuitive menus, the option to duplicate campaigns easily.

Nachteile

I don't like the subscriptions management. Every single month I have to pay with my credit card. I've tried many times to set up my payment automatically, asked for help with the Sendpulse Team and didn't work out. The payment form has some feedback problems. Some UX fails.

In Betracht gezogene Alternativen

Mailchimp

Warum SendPulse gewählt wurde

The product was old and not intuitive.

Gründe für den Wechsel zu SendPulse

Price

Vorteile

I like the free options to get started with new marketing communication channels. And the ease of use.

Nachteile

The subscribers option in Web Push Notifications does not reflect actual totals, gains and losses over time. I've exported numbers every month and when you go back to SendPulse the subscriber numbers change after a month ends and do not reflect correctly. This makes it hard to report back to our team how we're doing. SendPulse always shows that we have growth when in fact our total subscriber total is continually going down. Which is another issue.

Vorteile

The program allows me to easily set the headers and images of alerts, as well as view the number of unsubscribing subscribers. It integrates well with a number of applications and tools we need.

Nachteile

Saving drafts periodically takes a very long time. SendPulse lacks advanced features and the ability to use ready-made templates for SMS distribution.

Vorteile

Landing Pages, Chatbots-Whatsapp and Messenger, Trigger Actions, Integrations, Great Customer Service

Nachteile

takes time to load at times and they should add multiple schedule features to enable users to schedule a campaign more than once without having to start the process again.

Vorteile

I like to use this software primarily because of its intuitive interface and extensive functionality. Provided a huge number of ready-made templates.

Nachteile

Sometimes it takes too long to wait for a response from the support service. A significant drawback is also the reduction in page speed when saving mail templates.

Vorteile

Great Experience but there is always room for improvement. And we will love it more if you the price can be reduced. Thank you

Nachteile

Extra Charge for web push. This pushes my budget upward beyond what we have.

Vorteile

Hi, I have been using this software from last 1-2 years, but still waiting for segmentation of users and sending push countrywise.

Nachteile

not even 10% of my total users receive the push