Lansweeper Erfahrungen

Vorteile

Deployment is easy and simple. This can also be said of the overall management of the software. A very important factor in my line of work is reporting. Lansweeper simplifies this with a whole list of standard reports that can also be used as templates for custom reports. Besides using Lansweeper for asset and software management, we also use it to report on vulnerable applications and assist in some of our internal forensic investigations.

Nachteile

There are currently no SIEM integration. This would be a great feature to integrate with our SOC.

In Betracht gezogene Alternativen

ManageEngine Endpoint Central

Warum Lansweeper gewählt wurde

Ease of use and pricing. Lots of online help.

Zuvor genutzte Software

ManageEngine Endpoint Central MSP

Gründe für den Wechsel zu Lansweeper

Ease of use, pricing and reporting.

Vorteile

I love the ease of scanning our entire network and getting the full spectrum of what we have. When it comes to auditing software and equipment there is no more guess work. I can look at everything from a 10,000ft view or right down to individuals event logs with a few clicks of the mouse. No more jumping over multiple hurdles to troubleshoot a PC any longer.

Nachteile

I wish there was a better way that when a user switches IP addresses that it easily detects the change and can discard the old record. I find myself clearing out multiple assets at times.

In Betracht gezogene Alternativen

Spiceworks

Gründe für den Wechsel zu Lansweeper

Very user-friendly and it makes our internal and external audits a breeze. With a few clicks of the mouse, I can give full reporting of all software and equipment. The options are endless on what it can do.

Vorteile

Simple to setup and easy to use. With a little SQL skills you can easily setup dashboards to monitor some critical information, like primary software versions or percentage of total deployment of AV software.

Nachteile

Deployment tools are really weak. Installer logic is very limited with no access to WMI for creating conditions. Deployment packages do not survive reboot (ie multi reboots in a single installation package).
Deployment installations are flakey. I can push the same package to a computer and it will fail 3x in a row and successful on the 4th. Tech support is based in UK, so if you are in the States forget phone support.

"Software" inventory is based on Add/Remove registry, not file based. Any taught files to scan for are not included in any "Software" reports. They are completely separate

Vorteile

It is cheap, and it is easy to run on-premise.It has a cloud version you can sync, but it is not as comprehensive.Self-updating agents is a bonus.

Nachteile

The reporting engine is way too complex. Why do you need to know database query methodology to get a simple report?Migrating a database from one scanning device to another is not a straightforward process, and you need to invest a good amount of time learning how this tool work.

Vorteile

Lansweeper offers many kinds of asset searching methods, with support for the main operating systems and virtualized servers.

The interface is powerful, allowing the administrators to navigate through trees of sites, assets, and all components of hardware and software.

You can configure alerts of changing in assets configuration to verify if that asset had a recent incident (problem) or a change request.

The cost of licensing per asset is very low compared with most popular asset management software.

Nachteile

It is not ready for all kind of software licensing and needs improvements to control software on the cloud (licensed by CPU, cores or access).

The offline asset inventory tool is helpful to gather information on external computers, but it is difficult to start the inventory and integrate it with online assets results.

Vorteile

It's ease of use over the long term. From set up to day to day, configuring lansweeper to fit into your environment is super simple and straight forward. We use it mostly for network scanning, IP management, and asset management.

Nachteile

We're a mixed environment -- a lot of Linux, Mac, and Windows systems -- it would be nice for Lansweeper to add more robust features for both Linux and Mac. Also, to build search queries requires knowledge of SQL. Which seems sort of ridiculous but I would imagine that the Lansweeper will improve the complex search/queries features soon.

Vorteile

Lansweeper is by far the most vital bit of software that I employ for my day to day duties. I use it to track assets, keep tabs on warranties that might be expiring, track disk errors before hard drives fail, and even perform functions on devices. It's very handy for checking background items while the end users obliviously go about their days. There are also a wide variety of 3rd party add on's to increase functionality.

Nachteile

I am not a fan of the lansweeper reporting software. I'm able to use the built in reports but I'm not well versed on writing my own and I can't find any help to break it down into terms I can understand.

Vorteile

I can't imagine doing my job without Lansweeper. From inventory management to software deployment Lansweeper is there to make my job easier every single day. Here is one of many examples, we recently upgraded our PACS system which required a new client be installed on 300 workstations. I simply created a "deployment" in Lansweeper and ran it dept by dept and was able to get all 300 workstations done in less than an hour. This would have taken me a week to do manually.

Nachteile

There is no way to see what deployments you have running, and there is no way to cancel them once you kick one off.

Vorteile

The ease of use and being able to deploy scripts and software to reports built showing specific devices I want to target. The agentless asset scan and deploy via WMI works well. With the LSAgent it helps for devices outside the office.

Nachteile

I wish there was a way to build a series of tasks that you string together to build a deployment. You can build out complex scripts and deployment logic, but I would like to be able to group those into a larger deployment method. The lack of remote screen control is disappointing too.

Vorteile

The software is very easy to setup and manage. It provides multiple ways to scan assets (via login script or scheduled scans from the server). The reporting is great out of the box, but provides enough flexibility to add custom fields or generate custom reports. The forums have lots of custom SQL queries to create your own reports as well.

Nachteile

Prices are increasing substantially if you are a small business that was previously on the $500 a year minimum. Going forward the price minimum will be $2000 a year.

Vorteile

- identifies all devices on your network including PCs
- keeps track of the last time a PC or other devices were logged into by the last person to log in.
- keeps track of all software on a PC
- keeps track of the warranty of a PC
- integrates seamlessly with active directory
- allows for manual entry for some devices that do not have a network monitoring port such as a UPS power unit if you want to try to use Lansweeper for an inventory control software.

Nachteile

- once a device is removed off the network it does not automatically delete that device. This causes some problems and requires an administrator to keep track of all users they have deleted from Active Directory and then go back into Lansweeper to delete that user. Because of this Lansweeper is not truly an inventory software but you could use it in that manner with additional input for staff members.

Vorteile

Lansweeper provides an asset management system that's full featured and has an efficient & initiative interface.

Nachteile

The cloud service is a significant departure from how Lansweeper operates and does not include the same functionality as on-prem. I understand some lack of feature parity, but it seems like they have made significant design decisions which prevent feature parity from ever being available.

Vorteile

Since using Lansweeper in our network for over two years this application if found to be very helpful as it allowed us to easily scan our network automatically throughout and discover hundreds of different types of assets. The well defined structure, dashboard, reports and its components helped us to easily build and form a scale-able, flexible network management solution for our environment with the ability to know what has changed, when and where. The deployment is very simplified. We had managed to easily setup the database, web console and scanning service, all on the same machine. The agent-less and fully automatic scanning engine makes it a second to none and a worthwhile purchase.

Nachteile

There is not a difficulty of a problem area that we have found with the use of this application. In fact, the software probably just need a more rich dashboard for future versions and that should complete its visual effect at a glance.

Vorteile

Lansweeper encompasses almost all of the needs for a HelpDesk. Tickets can be input and viewed easily. Email notifications can be customized. The sorting and filters are intuitive and useful. Lansweeper keeps track of Assets and you can search using any of the fields available. There is an Asset Import that is very helpful when adding a lot of equipment all at once. Its also customizable for fields, both static and dynamic. It is also helpful with Remote Access and scanning the network. It can be as simple and basic or complex and all encompassing as you make it. Its scalable on all ends. There are also Knowledgebase sections that are helpful to users if used. It is excellent for small to large organizations.

Nachteile

One of my biggest pet peeves is the Report section. It is not very user friendly and rigid with its output. It can also be a little challenging at first when scanning the network and determining which things it will automatically discover and which things it needs input on first. But once learned, you'll know what it will and wont do for you.

Vorteile

First off it found most of my devices easily. The information it gives outperformed other software I was using. Software if finds shows up easily and not multiple times for 1 piece of software. Its clean looking and the reports are great! they are SQL and they have lots of reports you can use or change to fit your needs, Very Nice. The Helpdesk part is also easy and more detailed than other software I have used.

Nachteile

Not much but the menus can sometimes be too close as they pull down when you hover over them and that can be a little annoying.

Vorteile

The automated inventory scan. The built-in uVNC support.

Nachteile

There a few things I dislike about the product. Everything we like is there and if it isn't the forum most likely have a solution to it.

Vorteile

Lansweeper is awesome. It's so helpful, and so powerful, and it's cheap! They also send regular emails with helpful information about security vulnerabilities that have been patched, so I can alert my users to run Windows updates, update their browsers, etc.

Nachteile

Honestly, nothing really. It does have its own ticketing system built in, and I'd love to see an easy integration with Zendesk, but it does have the ability to send emails, so having it do that to open a Zendesk ticket is an easy thing to do.

Vorteile

Identifies all devices on you network. Lansweeper is pretty fast compared to some of the asset management software that I have used. You can access the admin share on individual PCs, and remote into them with RDP all from the tool.

Nachteile

The biggest pet peeve that I have with Lansweeper is that it only hold onto the record of the device for 30 days after it goes offline. This is a big problem when you have a massive amount of offline inventory.

Vorteile

Excellent asset tracking with details on almost everything about a device.
It can be very useful for finding devices physically as it reports which port a device is plugged into (using snmp).
Nice user interface which has recently been refreshed.
Cloud option included in current license price (but we don't use that yet).

Nachteile

the ticket/helpdesk api is a bit lacking with what it can return (i.e can't tell you if a note is for a user or internal) so if you're developing with the current api then you will need some workarounds. Asked over 2 years ago for them to include one field but they haven't yet.

Vorteile

I cannot imagine doing my job as a systems administrator without this tool. It makes automating so many processes super easy, and is easy to customize with a great user base.

Nachteile

I really can't think of anything negative to say about this. Some auditors don't like the fact that it needs either local or domain admin privileges to utilize most of its functionality, but so do many tools in this category.

Vorteile

I like the software inventory on each workstation. I like that it comes with a (fairly simple) help desk facility. It is very easy to install and let run in the background. Whenever I need it (to look for sofware licenses or check disk capacity, for example), it has the latest inventory of what is on my network.

Nachteile

I wish that it was easier to manage the workstations that have disappeared. It is hard and tedious to delete the ones I've renamed or retired. I also am not happy with the Mac support. I guess that goes for Linux. You need to provide the "superuser" privileges to connect to each machine (windows is AD controlled so there is a domain admin authority).

Vorteile

I loved being able to see what users had what systems and what software they had on them. We also used this to monitor ink and supplies levels of all our multi function printers so we could ensure that even our remote site stayed working.

Nachteile

We wished there a was a bot more customization to the alert emails that we would set up so we could see what we needed at a glance.

Vorteile

The ease of setup and deployment is great. Agentless scanning of network makes life very easy.

Nachteile

I don't have many cons expect I would like some integration with cloud devices such as chromebooks.

Vorteile

Lansweeper automatically scans all PC assets on a domain and allows you to see information including RAM, Processor, HDD size and available space, warranty info, software keys, and several other bits of information from each individual asset.

Nachteile

The UI can be confusing to new users. Initial setup is a bit daunting, but considering how useful it is once installed it's worth the work.

Vorteile

Es un software muy sencillo, no es invasivo y no carga algún agente en el dispositivo final. La consola no necesita demasiado recursos para su ejecución y el acceso web permite una fácil administración. Interfaz amigable, gráfica y reportes bastante útiles.

Nachteile

La gestión de tickets es básica, aunque funciona bien.