Replicon Erfahrungen

Vorteile

You can impute the hours per project, initiatives, or detailed tasks in these. It depends on the detail of the information added by the administrator in each of these.
Is possible to add a detail of the tasks in the box for the hours with a little text.
At the end of the week, the information of the hours is sending to the approvers.
The users have the possibility to show reports by projects or teams members.
Also, is possible to set the hours dedicated for the BAU and projects.

Nachteile

At the beginning is not much intuitive. The option to show the reports is not easy to find and the information in these is complicated to understand if you don't know how the application is set.

Vorteile

You can manage time and expenses across multiple projects easily once staff is trained to use.

Nachteile

Need to customize reports to get the information you need. Sometimes too complex for smaller companies

Vorteile

Good software for Time tracking, expenses et timeoff

Nachteile

Project management, ressource management.All the project management modules that don't talk to each other cause problems in data analysis and management. The lack of flexibility, the impossibility of configuring it to our needs. The lack of customization according to our business policies opens the door to many errors. The way the software is designed to do its own analysis and interpretation of our data causes incongruities in the data, and it's impossible to turn these options off.

Vorteile

project management, task assignment are good.

Nachteile

we need more complex reports, it will take more efforts to merge or combine different reports together

Vorteile

Time and Attend program is very helpful for us and the support is very good

Nachteile

specifically I do not encounter any problems

Vorteile

Time tracking of employees on a daily basis

Nachteile

I cannot think of negative features relating to the use of Replicon

Vorteile

Track your time, Service, Modularity,

Nachteile

no cons currently, no cons currently, no cons currently

Vorteile

I like the set up of the timesheet and that there is a calendar integration tool

Nachteile

Creating customizations is a complicated process with an expense attached to it (ex: changing task names or task types)

Vorteile

Integration and support team are outstanding and very responsive.

Nachteile

Time Punching works great with IOS but was a little tough to integrate with Android Tablets

Vorteile

I like the time-tracking, user set up and the access to Power BI report.

Nachteile

Replicon does what we need. I don't really have anything that I don't like about Replicon

Vorteile

The support team is excellent and always willing to work through any problem and find a solution to your needs.

Nachteile

Setting up users can be a little complicated.

In Betracht gezogene Alternativen

Expensify und QuickBooks Desktop Enterprise

Gründe für den Wechsel zu Replicon

We already had excellent customer service with Replicon and think their products suite our needs.

Vorteile

A great time recording tool for any size business, scaled up as the business grows. Support team are always quick to respond and helpful. I'm currently using the tool for time sheets for a salon team so it is affordable and effective and makes payroll & time off requests so much easier to administer and track.

Nachteile

Take a while to get used to the software especially on tasks that you do not do weekly ie onboarding new employees and setting up so I sometimes have a few tweaks needed by the support team which is never an issue and always quick to resolve.

Vorteile

I like the reporting features, especially creating your own reports. It's much easier than the HRIS system I use in conjunction.

Nachteile

I wish the bill rates didn't transfer over from project to project. It's hard to track.

Vorteile

Web interface, granularity of project specification, full workflow from time submission to billing, auto-save when you forget to press save(!)

Nachteile

For long and complicated timesheets I would like a useful search

Vorteile

The user interface is very polished and easy to use. Copying taks and/or hours from the previous timesheet is a very helpful functionality.
No more excuses for employees complaining that filling timesheet systems take too much time and effort!
A lot of customization options for the administrator: Replicon can be completely tailored to company's needs.
Powerful reports.
SSO and email notifications are extremely useful.
Online support is very competent and responsive: all of my requests are always understood and resolved very quickly.

Nachteile

The administrator interface is a little bit confusing: there are a lot of tabs at many levels, and it's not always clear where to obtain the information needed.
Timesheet validation rules are quite limited: they cannot be copied/cloned, so tricky workarounds are needed if multiple timesheet templates are used.

Vorteile

- Very user friendly
- Captures the time, location and user images accurately
- Accessible from any location
- Cost Effective and true value for money.

Nachteile

Sometimes the server gets down time, so we have to wait until it wakes up.

Vorteile

Replicon worked with us to make sure we had one system that worked for both location that are in different countries and had very different needs.

Nachteile

We had 3 changes in implementation for who we were working with which slowed things down a bit

In Betracht gezogene Alternativen

SAP Business One

Gründe für den Wechsel zu Replicon

loved the easy interface and calendar view!

Vorteile

The software is intuitive and user friendly.

Nachteile

There should be a report that has the integrity to determine user log in and usage so renewing licenses can be accurate for the amount of staff.

In Betracht gezogene Alternativen

SAP Concur

Gründe für den Wechsel zu Replicon

price and simplified use

Vorteile

What I really found most attractive about Replicon is that the interface is very simplified for both managers and employees tracking their time sheets, as well as payroll managers going in to manage and track information inside the portal. The interface being quite simple and easy to navigate is one of the things that makes it stands out to me, for the type of solutions our team wants to get out of it.

Nachteile

While customer service can be good sometimes with responding to inquiries, getting a complete and accurate response can be hard to see in a response at times when we can't find the answers online.

Vorteile

It's easy to use. We are able to customize our employee information, run reports and then analyze for our internal use.

Nachteile

The only thing I would like to add is the ability to be able to attach a document onto the comment box on the Booking Approvals. Besides that, we love all the features.

Vorteile

Once we used the software enough, it provided the means to accurately manage our project financials.

Nachteile

It would be beneficial for Replicon to offer one-on-one training on customizable forms. There are alot of forms provided and many more available. Helping clients understand how these forms can be modified to suite their needs would be beneficial. Our experience has been that then online help offered is generic and it is difficult to learn on your own.

Vorteile

Easy to use, easy to add tasks, UI is pleasant. Able to be part of an org's SSO. Easy to manager users, tasks, etc.

Nachteile

Unable to perform scenario analysis. Another functionality that doesn't exist is the ability to easily convert demand forecasts based on project deliverables to months.

Vorteile

It was super easy to implement and all staff, regardless of computer skills, we quickly able to begin using the software. The summary reports run each month make billing fast and efficient. And the ability to obtain a quick summary of hours and expenses for any project, at any time, for any duration was something we were never able to do before. When our Clients ask for an update, we can quickly provide them with a professional looking summary report.

Nachteile

Honestly...I know we are using only a fraction of what this software is capable of. I wish there was an easier way to determine what other tools may be helpful to us and to quickly learn how to implement them.

Vorteile

I like that the feature is easy to navigate, whether the user is an employee, supervisor, or administrator. As an administrator, the "proxy' feature is invaluable because I can see what the employee sees as I try to troubleshoot the situation. I also like that all the various time off accruals can be viewed easily on one page. I also like that there is an app that goes with the system.

Nachteile

While I think Replicon has a responsive and knowledgeable support team, it can be frustrating receiving 3-5 calls about the same ticket - even after the ticket was marked resolved. While I appreciate Replicon's willingness to assist customers, it would be better if the representatives checked to see whether the ticket was still open before reaching out.

Vorteile

It is very easy to show a new employee how to use it for their purposes. The reports are customizable. When I have been unable to figure out how to do something, the helpdesk has always been easy to work with and have shown me what to do.

Nachteile

While problems are easily solved after reaching out to the helpdesk, I haven't found any online tutorials/videos that drill down to specific applications of the software. For example, we don't use the software for creating invoices, just the reports. I feel like it would take a long time to research how to do this and wade through information I would never use or need. Developing online videos for beginners, intermediates and advanced users would be helpful.